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Customer Experience Associate Jobs in Raleigh, NC

Ahold Delhaize

PT Customer Lead (535121)

Raleigh, NC · On-site

... associates with a fulfilling work experience and reward performance and commitment. We are ... Customer Lead Food Lion provides equal employment opportunities to all associates and applicants ...

Walgreens

Customer Service Associate

Wake Forest, NC

$12.50 - $17.25/hr

Customer Experience * Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer ...

Walgreens

Customer Service Associate

Raleigh, NC · On-site

$12.50 - $17.25/hr

Customer Experience * Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer ...

Walgreens

Customer Service Associate

Raleigh, NC · On-site

$14 - $19.50/hr

Customer Experience * Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer ...

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Customer Experience Associate information

See Raleigh, NC salary details

$10

$18

$24

How much do customer experience associate jobs pay per hour?

As of Jul 21, 2026, the average hourly pay for customer experience associate in Raleigh, NC is $18.01, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $20.58 per hour, depending on experience, location, and employer.

What Is a Customer Experience Associate?

A customer experience associate ensures that customers who interact with the company’s products or services have a positive experience. You find customer experience associates in a variety of settings, such as retail stores, tourist locations like campgrounds and wineries, and health care supply companies. As a customer experience associate, your job duties include greeting guests, helping them find products, learning what they are looking for in a service, or resolve a complaint. To become a customer experience associate, you need a high school diploma or equivalent and a friendly, outgoing demeanor.

What skills are needed for CX jobs?

Customer Experience Associate roles require strong communication and interpersonal skills to effectively assist customers. Problem-solving abilities, patience, and familiarity with customer service tools like CRM software are also important for success in this field.

What are some common challenges Customer Experience Associates face, and how can they effectively handle them?

Customer Experience Associates often encounter challenges such as managing difficult customer interactions, adapting to rapidly changing product information, and balancing multiple tasks simultaneously. Success in this role requires patience, strong communication skills, and the ability to remain calm under pressure. Leveraging available resources—such as updated knowledge bases, support from teammates and supervisors, and ongoing training—helps associates resolve issues efficiently and maintain a positive customer experience. Regular feedback sessions and collaboration with other departments also enable associates to stay informed and improve their service.

What does a customer experience associate do?

A customer experience associate is responsible for assisting customers, addressing their inquiries, and resolving issues to ensure satisfaction. They often use communication skills, problem-solving abilities, and customer service tools to create positive interactions and improve overall customer experience.

What jobs pay 4000 a week without a degree?

High-paying jobs that can reach $4,000 a week without a degree often include roles such as sales managers, real estate brokers, commercial pilots, or skilled trades like electricians and plumbers. These positions typically require experience, specialized skills, or certifications rather than formal college degrees, and may involve commission, bonuses, or overtime to achieve high weekly earnings.

Is a CSA job stressful?

A Customer Service Associate (CSA) job can be stressful due to handling customer complaints, managing high call volumes, and meeting performance metrics. However, stress levels vary depending on the work environment, training, and individual coping skills.

What are the key skills and qualifications needed to thrive as a Customer Experience Associate, and why are they important?

To thrive as a Customer Experience Associate, you need strong communication, problem-solving abilities, and a customer-focused mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, helpdesk software, and sometimes certifications like CXPA are typically beneficial. Active listening, patience, and adaptability are soft skills that help you exceed customer expectations and resolve issues effectively. These skills and qualities are crucial for building positive customer relationships, ensuring satisfaction, and supporting business retention goals.
More about Customer Experience Associate jobs
What are the most commonly searched types of Customer Experience jobs in Raleigh, NC? The most popular types of Customer Experience jobs in Raleigh, NC are:
What are popular job titles related to Customer Experience Associate jobs in Raleigh, NC? For Customer Experience Associate jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Customer Experience Associate jobs in Raleigh, NC look for? The top searched job categories for Customer Experience Associate jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Customer Experience Associate jobs? Cities near Raleigh, NC with the most Customer Experience Associate job openings:
Customer Experience Associate jobs near you

Spa Sales & Guest Experience Associate

MassageLuXe Wake Forest

Wake Forest, NC • On-site

$14/hr

Part-time

Posted 5 days ago

Job description

Join our dynamic team as a Spa Sales & Guest Experience Associate, where your ability to connect with people, understand their needs, and confidently recommend services and memberships will help guests discover the value of routine self care while driving the growth of our spa community.

This role is perfect for a sales-minded individual who naturally connects with people, confidently recommends services, and loves helping clients say “yes” to taking better care of themselves.

At MassageLuXe Wake Forest, our front desk team is more than reception. They are wellness advisors and membership sales specialists who guide guests toward services that help them feel their best. If you enjoy conversation, building relationships, and closing sales while delivering exceptional service, this is a great opportunity.

RESPONSIBILITIES
Sales & Guest Experience:
  • Welcome guests and create an upbeat, high-energy first impression.
  • Ask thoughtful questions to understand guest needs and recommend services, upgrades, and products that best support their wellness goals.
  • Convert guests into MassageLuXe members by presenting the value of our membership program.
  • Confidently discuss pricing, services, and membership options.
  • Follow up with potential members and maintain strong client relationships.
  • Promote retail products that support the guest’s wellness plan.
Client Service:
  • Manage guest check-in and check-out efficiently.
  • Provide five-star service to all members and guests.
  • Address questions or concerns quickly and professionally.
  • Help create a welcoming and relaxing spa environment.
Operations:
  • Process payments and manage cash register transactions accurately.
  • Assist with inventory and product stocking.
  • Maintain spa cleanliness and organization.
  • Follow all MassageLuXe policies and procedures.

WHO THRIVES IN THIS ROLE
  • Enjoys hitting goals, celebrating wins, and being recognized for strong sales performance.
  • Loves talking with people and building relationships quickly.
  • Is confident recommending products and services.
  • Enjoys helping customers say yes to something that improves their life.
  • Has a positive, outgoing, and persuasive personality.
  • Is comfortable discussing pricing and closing sales.
  • Brings energy and enthusiasm to the team.

REQUIREMENTS
  • Experience in sales, retail, hospitality, or customer service preferred.
  • Strong verbal communication and people skills.
  • Ability to multitask in a fast-paced environment.
  • Weekend availability.
  • Positive attitude and team-first mindset.

PERKS
  • Commission on membership sales
  • Sales performance bonuses and incentives
  • Employee discounts on spa services and retail products
  • Team sales incentives and contests
  • Opportunities for additional earnings through retail and service upgrades
  • Positive team environment

Join our team and help people make self-care a priority.
MassageLuXe Wake Forest is owned and operated by an independent, local franchisee. If hired, the franchisee will be your employer and responsible for the terms of employment.