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Customer Experience Associate Jobs in Raleigh, NC

6 & FIX

Client Experience Associate

Raleigh, NC · On-site

$50K - $120K/yr

This individual plays a key role in supporting our customers and coordinating between departments to ensure a seamless service experience. You'll thrive in a fast-paced environment where proactive ...

6 & FIX

Client Experience Associate

Raleigh, NC · On-site

$50K - $120K/yr

This individual plays a key role in supporting our customers and coordinating between departments to ensure a seamless service experience. You'll thrive in a fast-paced environment where proactive ...

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Customer Experience Associate information

See Raleigh, NC salary details

$10

$18

$24

How much do customer experience associate jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for customer experience associate in Raleigh, NC is $18.01, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $20.58 per hour, depending on experience, location, and employer.

What is a customer experience associate?

A customer experience associate ensures that customers who interact with the company’s products or services have a positive experience. You find customer experience associates in a variety of settings, such as retail stores, tourist locations like campgrounds and wineries, and health care supply companies. As a customer experience associate, your job duties include greeting guests, helping them find products, learning what they are looking for in a service, or resolve a complaint. To become a customer experience associate, you need a high school diploma or equivalent and a friendly, outgoing demeanor.

What are the key skills and qualifications needed to thrive as a customer experience associate, and why are they important?

To thrive as a Customer Experience Associate, you need strong communication, problem-solving abilities, and a customer-focused mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, helpdesk software, and sometimes certifications like CXPA are typically beneficial. Active listening, patience, and adaptability are soft skills that help you exceed customer expectations and resolve issues effectively. These skills and qualities are crucial for building positive customer relationships, ensuring satisfaction, and supporting business retention goals.

What are some common challenges customer experience associates face, and how can they effectively handle them?

Customer Experience Associates often encounter challenges such as managing difficult customer interactions, adapting to rapidly changing product information, and balancing multiple tasks simultaneously. Success in this role requires patience, strong communication skills, and the ability to remain calm under pressure. Leveraging available resources—such as updated knowledge bases, support from teammates and supervisors, and ongoing training—helps associates resolve issues efficiently and maintain a positive customer experience. Regular feedback sessions and collaboration with other departments also enable associates to stay informed and improve their service.
More about Customer Experience Associate jobs

What are the most commonly searched types of Customer Experience jobs in Raleigh, NC?

The most popular types of Customer Experience jobs in Raleigh, NC are:

What are popular job titles related to Customer Experience Associate jobs in Raleigh, NC?

For Customer Experience Associate jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Customer Experience Associate jobs in Raleigh, NC look for?

The top searched job categories for Customer Experience Associate jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Customer Experience Associate jobs?

Cities near Raleigh, NC with the most Customer Experience Associate job openings:

Customer Experience Associate jobs near you
Infographic showing various Customer Experience Associate job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 15% Part Time, and 4% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $37,463 per year, or $18 per hour.

Customer Experience Ambassador

Zips Car Wash

Raleigh, NC

$12/hr

Part-time

Posted 9 days ago

Zips Car Wash rating

3.6

Company rating: 3.6 out of 10

Based on 27 frontline employees who took The Breakroom Quiz

371st of 374 rated vehicle maintenance

Job description

Do you love interacting with people and making someone’s day better?
Are you enthusiastic about helping others and looking for a customer service job where your attitude, effort, and personality truly matter? If so, our Part‑Time Customer Experience Ambassador position at ZIPS Car Wash, located at 2402 Wake Forest Road, Raleigh, NC, is the perfect position for you - no car wash experience required!
You will bring joy to people’s journeys by creating a positive and light-hearted atmosphere where people love to clean their cars. In this customer-focused setting, you will have the opportunity to make a significant impact while earning rewards for outstanding performance! 
Pay: $12 / hour base pay + Bonus & Commission opportunities!
We reward great service, reliability, and teamwork. Total earnings may vary based on performance and schedule.

Rewards for YOU: 
  • Competitive Hourly Pay  
  • Incentive/Commission Pay 
  • DailyPay. Get paid daily! 
  • Flexible Scheduling; Morning & Evening Shifts Available 
  • Tuition Reimbursement 
  • Free Car Washes 
  • Work outdoors in a high‑energy, team‑driven environment where friendships, teamwork, and friendly competition make work enjoyable - rain or shine
Whether you’re coming from retail, sales, food service, hospitality, or looking for a new customer service role, ZIPS Car Wash offers a fast‑paced, rewarding job where you can grow, earn more, and feel good about the work you do.
 
Bring JOY to YOUR Journey and apply today for our part-time Customer Service Associate position - hiring decisions move fast!  Responsibilities
  • Welcome and engage with customers in a warm, friendly manner 
  • Engage customers while selling and promoting our Unlimited Wash Club  
  • Safely and efficiently load every vehicle with clear hand signals and a smile 
  • Strive for customer satisfaction by ensuring a thorough and enjoyable wash for all guests 
  • Maintain all aspects of the site to ensure it runs beautifully 
Required Skills
  • 18 years of age or older  
  • Positive attitude  
  • Ability to work flexible hours including weekends and holidays 

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