Raleigh, NC · Remote
$15.50 - $21.25/hr
Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client ...
Raleigh, NC · Remote
$15.50 - $21.25/hr
Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client ...
Raleigh, NC · On-site +1
$16.50 - $21.75/hr
Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Competitive hourly pay based on experience * Comprehensive benefits including health, dental ...
Raleigh, NC · On-site +1
$16.50 - $21.75/hr
Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Competitive hourly pay based on experience * Comprehensive benefits including health, dental ...
Raleigh, NC · Remote
$15.50 - $21.25/hr
Company Description Escape Travel by Jonelle is a remote-based travel service dedicated to helping ... Previous experience in travel, hospitality, tourism, or a related customer-facing role is preferred ...
Raleigh, NC · Remote
$15.50 - $21.25/hr
Company Description Escape Travel by Jonelle is a remote-based travel service dedicated to helping ... Previous experience in travel, hospitality, tourism, or a related customer-facing role is preferred ...
Durham, NC · Remote
$15 - $20/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Minimum 1 year of phone-based customer service experience. * Strong verbal and written ...
Durham, NC · Remote
$15 - $20/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Minimum 1 year of phone-based customer service experience. * Strong verbal and written ...
Chapel Hill, NC · Remote
$13.25 - $17.75/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Minimum 1 year of phone-based customer service experience. * Strong verbal and written ...
Chapel Hill, NC · Remote
$13.25 - $17.75/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Minimum 1 year of phone-based customer service experience. * Strong verbal and written ...
Cary, NC · Remote
$14.25 - $19.25/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Minimum 1 year of phone-based customer service experience. * Strong verbal and written ...
Cary, NC · Remote
$14.25 - $19.25/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Minimum 1 year of phone-based customer service experience. * Strong verbal and written ...
Wake Forest, NC · Remote
$13.25 - $17.75/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Minimum 1 year of phone-based customer service experience. * Strong verbal and written ...
Wake Forest, NC · Remote
$13.25 - $17.75/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Minimum 1 year of phone-based customer service experience. * Strong verbal and written ...
Knightdale, NC · Remote
$10 - $14/hr
Looking for experienced travel agents and reliable customer service agents that can work from home ... Bilingual a plus Company Description Servicing Travel Industry and providing remote call center for ...
Quick apply
Knightdale, NC · Remote
$10 - $14/hr
Looking for experienced travel agents and reliable customer service agents that can work from home ... Bilingual a plus Company Description Servicing Travel Industry and providing remote call center for ...
Apex, NC · Remote
$11.75 - $15.75/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Minimum 1 year of phone-based customer service experience. * Strong verbal and written ...
Apex, NC · Remote
$11.75 - $15.75/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Minimum 1 year of phone-based customer service experience. * Strong verbal and written ...
Knightdale, NC · Remote
$10 - $14/hr
Looking for experienced travel agents and reliable customer service agents that can work from home ... Bilingual a plus Company Description Servicing Travel Industry and providing remote call center for ...
Quick apply
Knightdale, NC · Remote
$10 - $14/hr
Looking for experienced travel agents and reliable customer service agents that can work from home ... Bilingual a plus Company Description Servicing Travel Industry and providing remote call center for ...
Raleigh, NC · Remote
$15 - $20.25/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Minimum 1 year of phone-based customer service experience. * Strong verbal and written ...
Raleigh, NC · Remote
$15 - $20.25/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Minimum 1 year of phone-based customer service experience. * Strong verbal and written ...
Wake Forest, NC · Remote
$20/hr
Experience taking inbound and outbound calls. * Computer skills, including navigating multiple systems and documenting call notes. * Strong communication skills and the ability to connect with ...
Wake Forest, NC · Remote
$20/hr
Experience taking inbound and outbound calls. * Computer skills, including navigating multiple systems and documenting call notes. * Strong communication skills and the ability to connect with ...
Raleigh, NC · On-site +1
$15.50 - $21.25/hr
Customer service experience: Minimum 1 year in a customer service or sales role, with a minimum of ... Wisconsin * Iowa What You Need to Thrive in Our Remote Environment: * Cable or Fiber Internet ...
Raleigh, NC · On-site +1
$15.50 - $21.25/hr
Customer service experience: Minimum 1 year in a customer service or sales role, with a minimum of ... Wisconsin * Iowa What You Need to Thrive in Our Remote Environment: * Cable or Fiber Internet ...
Durham, NC · Remote
$20/hr
Experience taking inbound and outbound calls. * Computer skills, including navigating multiple systems and documenting call notes. * Strong communication skills and the ability to connect with ...
Durham, NC · Remote
$20/hr
Experience taking inbound and outbound calls. * Computer skills, including navigating multiple systems and documenting call notes. * Strong communication skills and the ability to connect with ...
Apex, NC · Remote
$20/hr
Experience taking inbound and outbound calls. * Computer skills, including navigating multiple systems and documenting call notes. * Strong communication skills and the ability to connect with ...
Apex, NC · Remote
$20/hr
Experience taking inbound and outbound calls. * Computer skills, including navigating multiple systems and documenting call notes. * Strong communication skills and the ability to connect with ...
Raleigh, NC · Remote
$20/hr
Experience taking inbound and outbound calls. * Computer skills, including navigating multiple systems and documenting call notes. * Strong communication skills and the ability to connect with ...
Raleigh, NC · Remote
$20/hr
Experience taking inbound and outbound calls. * Computer skills, including navigating multiple systems and documenting call notes. * Strong communication skills and the ability to connect with ...
Cary, NC · Remote
$20/hr
Experience taking inbound and outbound calls. * Computer skills, including navigating multiple systems and documenting call notes. * Strong communication skills and the ability to connect with ...
Cary, NC · Remote
$20/hr
Experience taking inbound and outbound calls. * Computer skills, including navigating multiple systems and documenting call notes. * Strong communication skills and the ability to connect with ...
Chapel Hill, NC · Remote
$20/hr
Experience taking inbound and outbound calls. * Computer skills, including navigating multiple systems and documenting call notes. * Strong communication skills and the ability to connect with ...
Chapel Hill, NC · Remote
$20/hr
Experience taking inbound and outbound calls. * Computer skills, including navigating multiple systems and documenting call notes. * Strong communication skills and the ability to connect with ...
Raleigh, NC · Remote
$100K - $200K/yr
... focused Customer Sales Representatives to join our innovative, fully remote team. If you're ... from experienced industry leaders. * Supportive Community: Join a collaborative network of like ...
Quick apply
Raleigh, NC · Remote
$100K - $200K/yr
... focused Customer Sales Representatives to join our innovative, fully remote team. If you're ... from experienced industry leaders. * Supportive Community: Join a collaborative network of like ...
Raleigh, NC · Remote
$100K - $200K/yr
... focused Customer Sales Representatives to join our innovative, fully remote team. If you're ... from experienced industry leaders. * Supportive Community: Join a collaborative network of like ...
Quick apply
Raleigh, NC · Remote
$100K - $200K/yr
... focused Customer Sales Representatives to join our innovative, fully remote team. If you're ... from experienced industry leaders. * Supportive Community: Join a collaborative network of like ...
$9.58 - $11.09
2% of jobs
$11.09 - $12.60
4% of jobs
$12.60 - $14.11
11% of jobs
$14.94 is the 25th percentile. Wages below this are outliers.
$14.11 - $15.61
15% of jobs
The median wage is $17 / hr.
$15.61 - $17.12
20% of jobs
$17.12 - $18.63
15% of jobs
$19.67 is the 75th percentile. Wages above this are outliers.
$18.63 - $20.14
13% of jobs
$20.14 - $21.65
7% of jobs
$21.65 - $23.15
6% of jobs
$23.15 - $24.66
4% of jobs
$24.66 - $26.17
3% of jobs
$9
$18
$26
Excelling in Remote Customer Experience requires strong communication abilities, problem-solving skills, and a customer-centric mindset, often combined with a high school diploma or equivalent. Familiarity with CRM platforms like Zendesk, Salesforce, or Freshdesk, and proficiency in digital communication tools are commonly expected. Notable soft skills include patience, empathy, adaptability, and efficient time management. These skills are vital because they enable representatives to deliver exceptional service, resolve issues promptly, and maintain customer loyalty in a virtual environment.
A typical day in a Remote Customer Experience position involves handling customer inquiries via email, chat, or phone, troubleshooting issues, and documenting interactions in your company’s CRM system. You’ll often collaborate with other team members or departments to resolve more complex problems or escalate tickets as needed. Remote roles usually require frequent virtual check-ins with your team and participation in ongoing training to stay updated on products and processes. Balancing responsiveness, multitasking, and independent problem-solving is key to success, as most of your work will be self-directed while ensuring customers receive timely and effective support.
A Remote Customer Experience job involves assisting customers virtually through phone, email, chat, or social media to resolve inquiries, provide support, and enhance their overall experience with a company. These roles focus on communication, problem-solving, and ensuring customer satisfaction from a remote location. Responsibilities may include troubleshooting issues, processing orders, handling complaints, and gathering customer feedback. Strong interpersonal skills, patience, and a customer-first mindset are essential for success in this role.
$15.50 - $21.25/hr
Part-time
Posted 7 days ago
Respond to customer inquiries via email, phone, and messaging platforms.
Assist clients with updates, scheduling adjustments, and general service questions.
Coordinate and confirm service details and client arrangements.
Customer Experience Service (Remote)
We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client requests, managing service details, and ensuring a smooth and positive experience from initial inquiry through completion.
You will work with clients who are organizing personal plans and scheduled experiences, helping them stay informed, prepared, and confident every step of the way. This position requires strong communication skills, organization, and a commitment to delivering high-quality service.
Key Responsibilities
• Respond to customer inquiries via email, phone, and messaging platforms.
• Assist clients with updates, scheduling adjustments, and general service questions.
• Provide accurate information regarding processes, timelines, and requirements.
• Coordinate and confirm service details and client arrangements.
• Maintain organized records and documentation of client interactions.
• Resolve concerns professionally, ensuring timely and effective solutions.
Benefits
• Remote position with flexible scheduling options.
• Structured onboarding and training provided.
• Supportive team environment with ongoing guidance.
• Opportunities for growth based on performance.
Qualifications
• Strong written and verbal communication skills.
• Customer service experience preferred but not required.
• High level of organization and attention to detail.
• Ability to multitask and manage time effectively.
• Comfortable using online tools and communication platforms.
• Interest in coordination, planning, or client support services.
