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Remote Customer Experience Jobs in Raleigh, NC (NOW HIRING)

HMG Careers

Remote Customer Service and Sales

Cary, NC · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Ongoing training and mentorship from experienced managers * High-quality leads provided with no ...

Orkin

Customer Service Agent_Seasonal

Raleigh, NC · Remote

$16.73/hr

Do you have extraordinary customer service, retention and sales experience? Can you work in a fast ... We are seeking talented SEASONAL CUSTOMER SERVICE PROFESSIONALS for our remote Orkin Customer ...

HirexHire

Customer Support Manager

Raleigh, NC · Remote

Raleigh, NC HQ (Remote) Industry: Government Technology (SaaS) Company Size: 50+ What They Do: Our ... Experience troubleshooting complex technical issues involving integrations, workflows ...

HirexHire

Customer Support Manager

Raleigh, NC · Remote

Raleigh, NC HQ (Remote) Industry: Government Technology (SaaS) Company Size: 50+ What They Do: Our ... Experience troubleshooting complex technical issues involving integrations, workflows ...

Pop-Up Talent

Customer Success Manager, CSM

Raleigh, NC · Remote

$110K - $130K/yr

Customer Success Manager (CSM) USA Remote * Team: Customer Success * Salary: $110K - $130K MISSION ... Executive Liaison Experience: Proven ability to build relationships and communicate effectively ...

Five Star Solutions

Member Support Specialist

Raleigh, NC · Remote

$14/hr

This is a remote position for those that reside in = AL, GA, ID, IA, IN, KS, LA, MI, MS, NV, NC, ND ... Minimum 1 year of customer service, call center, support, or case management experience preferred.

Apply Early

Five Star Solutions

Member Support Specialist

Raleigh, NC · On-site +1

$14/hr

This is a remote position for those that reside in = AL, GA, ID, IA, IN, KS, LA, MI, MS, NV, NC, ND ... Minimum 1 year of customer service, call center, support, or case management experience preferred.

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Remote Customer Experience information

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How much do remote customer experience jobs pay per hour?

As of Jun 30, 2026, the average hourly pay for remote customer experience in Raleigh, NC is $18.27, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $20.34 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Remote Customer Experience position, and why are they important?

Excelling in Remote Customer Experience requires strong communication abilities, problem-solving skills, and a customer-centric mindset, often combined with a high school diploma or equivalent. Familiarity with CRM platforms like Zendesk, Salesforce, or Freshdesk, and proficiency in digital communication tools are commonly expected. Notable soft skills include patience, empathy, adaptability, and efficient time management. These skills are vital because they enable representatives to deliver exceptional service, resolve issues promptly, and maintain customer loyalty in a virtual environment.

What does a typical day look like for someone in a Remote Customer Experience role?

A typical day in a Remote Customer Experience position involves handling customer inquiries via email, chat, or phone, troubleshooting issues, and documenting interactions in your company’s CRM system. You’ll often collaborate with other team members or departments to resolve more complex problems or escalate tickets as needed. Remote roles usually require frequent virtual check-ins with your team and participation in ongoing training to stay updated on products and processes. Balancing responsiveness, multitasking, and independent problem-solving is key to success, as most of your work will be self-directed while ensuring customers receive timely and effective support.

What is a Remote Customer Experience job?

A Remote Customer Experience job involves assisting customers virtually through phone, email, chat, or social media to resolve inquiries, provide support, and enhance their overall experience with a company. These roles focus on communication, problem-solving, and ensuring customer satisfaction from a remote location. Responsibilities may include troubleshooting issues, processing orders, handling complaints, and gathering customer feedback. Strong interpersonal skills, patience, and a customer-first mindset are essential for success in this role.

What are the most commonly searched types of Customer Experience jobs in Raleigh, NC? The most popular types of Customer Experience jobs in Raleigh, NC are:
What are popular job titles related to Remote Customer Experience jobs in Raleigh, NC? For Remote Customer Experience jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Remote Customer Experience jobs in Raleigh, NC look for? The top searched job categories for Remote Customer Experience jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Remote Customer Experience jobs? Cities near Raleigh, NC with the most Remote Customer Experience job openings:
Remote Customer Experience jobs near you

Entry Level Customer Sales Representative (Remote)

The Max Spencer Co.

Raleigh, NC • Remote

$100K - $200K/yr

Contractor

Medical, Dental, Vision, Life

This job post has expired today. Applications are no longer accepted.

Job description

Join Us and Craft Your Success from Anywhere!
Ready to build a rewarding career where your efforts directly impact customer success? We're seeking highly motivated and customer-focused Customer Sales Representatives to join our innovative, fully remote team. If you're passionate about guiding clients to ideal solutions and thrive in a flexible, independent environment, this is your chance to make a real difference.
Why This Opportunity?
  • Unlimited Earning Potential: Your dedication directly shapes your income, with a highly competitive and uncapped commission structure.
  • True Lifestyle Flexibility: Design your own work schedule and operate entirely from any location, creating the ultimate work-life integration.
  • Provided, Qualified Leads: Focus your energy where it matters most—building client relationships. All prospects are pre-vetted and supplied directly to you; no cold calling required!
  • Robust Growth & Development: Access world-class training, cutting-edge digital tools, and personalized mentorship from experienced industry leaders.
  • Supportive Community: Join a collaborative network of like-minded peers, fostering shared success and a sense of belonging.
  • Comprehensive Wellness Support: Opportunities to access valuable life insurance and a comprehensive healthcare exchange (medical, dental, vision) for your well-being.
Your Role: Guiding Clients to Confidence
As a Remote Customer Sales Representative, you will serve as a vital link between comprehensive solutions and the clients who need them. You'll engage with individuals and families actively seeking guidance, providing personalized strategies for essential offerings such as Life Insurance, Indexed Universal Life (IUL), and Annuities.
What You'll Be Doing:
  • Relationship Architect: Initiate and nurture genuine connections with pre-qualified clients through engaging virtual interactions.
  • Insightful Listener: Conduct in-depth consultations to accurately understand clients' unique financial situations and future aspirations.
  • Solution Navigator: Clearly and convincingly present tailored financial strategies via Zoom or phone.
  • Seamless Journey Provider: Expertly guide clients through the entire process, from initial inquiry to the successful implementation of their chosen plan.
  • Tech-Savvy Performer: Efficiently utilize our CRM system to manage client interactions and optimize your workflow.
Who We're Seeking:
  • Exceptional Virtual Communicators: You possess the ability to build immediate rapport and convey complex information clearly in a remote setting.
  • Self-Motivated & Accountable: You thrive independently, demonstrating strong initiative and effective time management from your home office.
  • Proactive Problem-Solvers: You are driven by results and committed to finding the best solutions for clients.
  • Client Advocates: You genuinely prioritize client needs and are passionate about making a positive impact on their financial well-being.
Important Note: This is an independent contractor (1099) position. Compensation is solely commission-based, offering you unparalleled autonomy and direct control over your financial achievements.
Ready to take charge of your professional destiny in a dynamic remote sales environment? Explore this exciting opportunity and apply today!