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Customer Enablement Manager Jobs (NOW HIRING)

Powerfleet

Sales Enablement Manager

Powerfleet serves over 2.6 million subscribers across more than 48,000 customers in 120 countries, with commercial operations across every major continent. About the Role The Sales Enablement Manager ...

Dynata

Sales Enablement Manager

Partner with Sales Operations and Technology teams to align enablement programs with CRM processes, sales stages, and tool usage (e.g., D365) * Collaborate with cross-functional stakeholders to ...

Atlas Copco

Sales Enablement Manager

Auburn Hills, MI · On-site +1

This role is ideal for someone who is motivated to understand customers and what drives their ... As a Sales Enablement Manager, you will play a critical role in strengthening the effectiveness of ...

Latent

Customer Enablement Trainer

New York, NY · On-site +1

Partner with Implementation and Account Management to align training with customer goals * Share ... and enablement strategy * Collaborate with Clinical and Technical teams to ensure training is ...

mSupply

Customer Enablement Specialist

$90K - $120K/hr

The Customer Enablement Specialist, National Accounts serves as the activation lead between a ... Develop and manage customized activation plans based on each customer's organizational structure ...

New

Forrester

Sales Enablement Manager

Cambridge, MA

$85K - $139K/yr

Our success is driven by curiosity, courage and customer obsession. The confidence and drive to be ... The Sales Enablement Manager is responsible for supporting the effectiveness and efficiency of an ...

Toptal

Manager, Customer Enablement - US-Based

As a Manager of Customer Enablement, your mission is to equip our revenue-generating teams with the knowledge, skills, tools, and processes they need to sell confidently and effectively. You combine ...

Forrester

Sales Enablement Manager

Cambridge, MA · On-site

$85K - $139K/yr

Our success is driven by curiosity, courage and customer obsession. The confidence and drive to be ... The Sales Enablement Manager is responsible for supporting the effectiveness and efficiency of an ...

Phreesia

Sales Enablement Manager

$120K - $130K/yr

Conduct market research, gather stakeholder and customer feedback, and regularly observe team ... Enablement, Account Management, Program Management, Adult Learning, Education, or related roles ...

Atlas Copco

Sales Enablement Manager

Auburn Hills, MI · On-site

This role is ideal for someone who is motivated to understand customers and what drives their ... As a Sales Enablement Manager, you will play a critical role in strengthening the effectiveness of ...

AfterShip

Sales Enablement Manager

Lehi, UT · On-site

By centralizing these workflows, AfterShip enables merchants to reduce customer support inquiries ... The Sales Enablement Manager will serve as a dedicated strategic partner to our sales organization ...

AfterShip

Sales Enablement Manager

Lehi, UT · Hybrid

By centralizing these workflows, AfterShip enables merchants to reduce customer support inquiries ... The Sales Enablement Manager will serve as a dedicated strategic partner to our sales organization ...

Atlas Copco

This role is ideal for someone who is motivated to understand customers and what drives their ... As a Sales Enablement Manager, you will play a critical role in strengthening the effectiveness of ...

BCforward

Enablement Manager

San Antonio, TX

Founded in 1998, BCforward has grown with our customers' needs into a full service personnel ... Overview The Enablement Manager role will be creating AWS/Azure accounts and standing up machines ...

Guardz

GTM Enablement Manager

We're looking for a GTM Enablement Manager who builds and owns the enablement function at Guardz ... Customer Success Managers, and Technical Support teams through expertise and follow-through, not ...

Meta

Partner Enablement Manager

New York, NY

$190K/yr

As the Partner Enablement Manager within the Reality Labs Partnerships team, you will play a ... Implement regular staff training and monthly performance audits to maximize customer engagement and ...

Pigment

$110K - $145K/yr

Pigment is looking for a Customer Success Enablement Manager to help our global Customer Success organization deliver more consistent customer outcomes, faster ramp, stronger adoption, and better ...

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How much do customer enablement manager jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for customer enablement manager in the United States is $57.18, according to ZipRecruiter salary data. Most workers in this role earn between $45.67 and $68.27 per hour, depending on experience, location, and employer.

How does a Customer Enablement Manager typically collaborate with cross-functional teams to improve customer experience?

A Customer Enablement Manager frequently works alongside Product, Sales, and Customer Success teams to ensure customers receive the tools, resources, and training needed to maximize product value. This collaboration involves gathering customer feedback, identifying knowledge gaps, and developing enablement content such as guides or training sessions. Effective communication and project management skills are essential, as the role often requires coordinating initiatives across departments to deliver a seamless customer experience.

What is a Customer Enablement Manager?

A Customer Enablement Manager is a professional responsible for ensuring that customers have the resources, training, and support they need to successfully use a company's products or services. They work closely with clients to understand their needs, develop educational materials, and deliver onboarding programs. Their goal is to drive customer satisfaction, adoption, and long-term success by empowering users to get the most value from the offerings. Additionally, they often collaborate with sales, product, and support teams to improve the overall customer experience.

What are the key skills and qualifications needed to thrive as a Customer Enablement Manager, and why are they important?

To thrive as a Customer Enablement Manager, you need expertise in customer success strategies, strong project management skills, and a background in business or communications, often supported by a relevant degree. Familiarity with CRM software, learning management systems (LMS), and data analytics tools is typically required. Outstanding interpersonal skills, proactive problem-solving, and the ability to convey complex information clearly help build strong customer relationships and drive product adoption. These skills are crucial for empowering customers, increasing satisfaction, and ensuring long-term client success and retention.

What is the difference between Customer Enablement Manager vs Customer Success Manager?

AspectCustomer Enablement ManagerCustomer Success Manager
Primary FocusProviding training, resources, and onboarding to enable customers to use products effectivelyBuilding long-term relationships and ensuring customer satisfaction and retention
Skills & CertificationsTraining, onboarding, product knowledge, communication skillsRelationship management, communication, problem-solving, often certifications in customer success
Work EnvironmentCollaborates with sales, product, and support teams to develop enablement programsWorks closely with customers and internal teams to ensure ongoing success

While both roles aim to improve customer experience, the Customer Enablement Manager focuses on training and onboarding, whereas the Customer Success Manager emphasizes ongoing relationship management and retention.

More about Customer Enablement Manager jobs
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What job categories do people searching Customer Enablement Manager jobs look for? The top searched job categories for Customer Enablement Manager jobs are:
Customer Enablement Manager jobs near you
Sales Enablement Manager

Sales Enablement Manager

Powerfleet

Remote

Full-time

Re-posted 12 days ago

Job description

About Powerfleet
Powerfleet (Nasdaq: AIOT; JSE: PWR) is a global leader in the artificial intelligence of things (AIoT) software-as-a-service (SaaS) mobile asset industry. With more than 30 years of experience, Powerfleet unifies business operations through the ingestion, harmonization, and integration of data-regardless of source-and delivers actionable insights to help companies meet their strategic objectives around Safety, Compliance, Efficiency and Sustainability. Our people-first culture and relentless innovation empower customers to achieve measurable, sustainable business improvements. Powerfleet serves over 2.6 million subscribers across more than 48,000 customers in 120 countries, with commercial operations across every major continent.
About the Role
The Sales Enablement Manager is responsible for improving sales productivity, effectiveness, and revenue performance by equipping customer-facing teams with the training, tools, content, methodologies, and coaching they need to succeed. This role owns the end-to-end sales enablement function, including onboarding, ongoing learning and development, sales process adoption, methodology reinforcement, content management, and sales readiness programs.
Working closely with Sales, Marketing, Product Management, Customer Success, and Revenue Operations, the Sales Enablement Manager develops scalable programs that accelerate ramp time, improve sales execution, strengthen pipeline management, and support consistent revenue growth across the organization.
This role is ideal for a collaborative and data-driven enablement professional who is passionate about developing people, improving processes, and creating a high-performance sales culture.
Key Responsibilities
Sales Training & Onboarding
  • Own and continuously improve the sales onboarding program for new hires across sales roles.
  • Design and deliver product, industry, competitive, sales methodology, and skills-based training programs.
  • Develop blended learning experiences utilizing e-learning, virtual instructor-led training, certifications, and self-paced learning resources.
  • Create onboarding programs for sales leaders and managers to reinforce learning and accelerate effectiveness.
  • Build and manage ongoing development programs focused on sales skills, prospecting, discovery, negotiation, presentation skills, and pipeline management.
  • Facilitate workshops, role-playing sessions, call reviews, and structured coaching activities.

Sales Methodology & Performance Enablement
  • Reinforce sales methodologies, including MEDDPICC, throughout the sales process.
  • Develop and maintain sales playbooks aligned to sales stages, buyer journeys, and customer use cases.
  • Partner with sales leadership to identify skill gaps and create targeted development plans.
  • Build coaching frameworks and tools that enable managers to effectively develop their teams.
  • Support pipeline review readiness and coach sales teams on deal inspection best practices.

Content & Sales Readiness
  • Create, organize, and maintain sales enablement content, including presentations, battlecards, one-pagers, playbooks, competitive intelligence, case studies, and messaging guides.
  • Manage a centralized sales content repository to ensure teams have access to current and effective resources.
  • Partner with Marketing and Product teams to ensure content remains accurate, relevant, and aligned with market positioning.
  • Support product launches by developing sales readiness programs, training materials, and enablement playbooks.
  • Equip sales teams with messaging, objection handling techniques, demo strategies, and customer-facing content.

Tools, Systems & Technology Adoption
  • Drive adoption and effective utilization of sales enablement and productivity tools.
  • Train sales teams on best practices for Salesforce, Salesloft, Gong, and other sales technologies.
  • Develop scorecards, assessment frameworks, and evaluation tools to measure sales process adherence and effectiveness.
  • Partner with Revenue Operations to optimize sales workflows, reporting, and system utilization.

Analytics & Continuous Improvement
  • Utilize sales performance data to identify coaching opportunities and enablement priorities.
  • Analyze call intelligence, engagement metrics, content utilization, and training effectiveness.
  • Track and report on key enablement KPIs, including onboarding effectiveness, certification completion, content engagement, and sales productivity metrics.
  • Provide actionable insights to sales leadership regarding team strengths, development opportunities, and enablement impact.
  • Continuously evaluate and improve enablement programs based on business needs and performance outcomes.

Cross-Functional Collaboration
  • Partner with Sales, Marketing, Product Management, Customer Success, and Revenue Operations to align enablement initiatives with business objectives.
  • Support strategic initiatives that improve customer engagement, sales effectiveness, and revenue growth.
  • Serve as a trusted advisor to sales leadership on training, readiness, and performance development strategies.

Qualifications
  • Bachelor's degree in Business, Marketing, Communications, Organizational Development, or a related field, or equivalent professional experience.
  • 5+ years of experience in Sales Enablement, Sales Operations, Revenue Enablement, Learning & Development, or a related sales support function.
  • Proven experience developing and delivering sales onboarding and training programs.
  • Hands-on experience coaching and reinforcing MEDDPICC or similar enterprise sales methodologies.
  • Experience utilizing sales engagement and conversation intelligence platforms such as Salesloft and Gong.
  • Experience building and managing e-learning programs and Learning Management Systems (LMS).
  • Experience planning and executing Sales Kickoff (SKO) events and large-scale sales training initiatives.
  • Strong understanding of Salesforce CRM and sales process optimization.
  • Experience creating and managing sales enablement content and resources.
  • Strong project management, facilitation, communication, and presentation skills.
  • Ability to analyze data, identify trends, and translate insights into actionable development plans.

Preferred
  • Experience supporting global sales organizations.
  • Experience within B2B SaaS, telematics, IoT, fleet management, or technology-focused industries.
  • Familiarity with channel, partner, or indirect sales models.
  • Experience supporting enterprise and mid-market sales teams.

Success Profile
The successful candidate will be:
  • A critical thinker who seeks to understand root causes before recommending solutions.
  • An active listener with a strong curiosity for how sales organizations operate and succeed.
  • Passionate about developing people and improving performance.
  • Collaborative, approachable, and comfortable working across multiple functions and levels of the organization.
  • Comfortable providing direct, constructive feedback while building trust and credibility.
  • Self-motivated and able to independently drive projects from concept through execution.
  • Adaptable and effective in a fast-paced, evolving business environment.
  • Committed to continuous learning, improvement, and professional growth.

Travel Requirements
  • Occasional travel may be required to support sales meetings, onboarding sessions, sales kickoffs, training events, and customer-facing initiatives.

The annual salary range for this full-time position is 110,000-125,000 USD. Actual compensation within this range will be determined based on the candidate's experience, skills, and location.
Equal Employment Opportunity Statement
Powerfleet is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other protected status under applicable law. We believe that diverse perspectives drive innovation and success, and we're proud to be a workplace that reflects the communities we serve.
Department Sales Locations United States Remote status Fully Remote

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