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Customer Enablement Manager Jobs (NOW HIRING)

Instrumentl

Customer Enablement Manager

$70K - $85K/yr

About the role: We're hiring a Customer Enablement Manager , reporting to the Head of Customer Success, to create and deliver educational experiences for customers at every stage of their journey.

VitalSource Technologies

Enablement Manager

$68K - $84K/yr

Description VitalSource ® , is hiring two Enablement Managers to contribute to our Customer Operations team located in Raleigh NC, Chicago IL, Franklin TN, or Boston MA (preferred locations)

Lifekind Health

Enablement Manager

Scottsdale, AZ · On-site

$100K - $140K/yr

Oversee the Savas Software Project Management Office, Customer Support, and Training teams * Lead the execution of Savas Software's Comprehensive Enablement Services model, ensuring operational ...

Boats Group

Sales Enablement Manager

Miami, FL · On-site

Sales Enablement Manager Miami, FL (Hybrid) Boats Group is looking for an experienced Sales ... Customer consultation and discovery * Professional communication and follow-through * Build and ...

Okta

Support Enablement Manager

Bellevue, WA · On-site

$114K - $157K/yr

This role will participate in other day-to-day Customer First Enablement activities including prioritization of enablement programs and solutioning field requests from our Support internal customer.

Databricks

Customer Enablement Specialist

Bellevue, WA · On-site

The Customer Enablement Specialist turns that reach into results. You connect engaged learners to ... You'll manage a broad portfolio of accounts, supporting new and emerging personas - business users ...

Incident IQ

Sales Enablement Manager

Alpharetta, GA

Partner cross-functionally with Sales, Marketing, Customer Success, and RevOps to support execution ... Sales Enablement Manager Requirements: * 3-6 years of experience in sales, sales enablement ...

Incident IQ

Sales Enablement Manager

Atlanta, GA

Partner cross-functionally with Sales, Marketing, Customer Success, and RevOps to support execution ... Sales Enablement Manager Requirements: * 3-6 years of experience in sales, sales enablement ...

Appspace

Sales Enablement Manager

Tampa, FL

Partner with Revenue Operations to align enablement programs to CRM stage definitions and pipeline ... inspection processes * Leverage win/loss analysis to identify coaching opportunities and inform ...

Salesforce, Inc.

Enablement Manager

Seattle, WA

Job Category Sales Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with ... We are seeking a Manager-level Enablement & Sales Programs Business Partner to support the Platform ...

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Customer Enablement Manager information

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How much do customer enablement manager jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for customer enablement manager in the United States is $57.18, according to ZipRecruiter salary data. Most workers in this role earn between $45.67 and $68.27 per hour, depending on experience, location, and employer.

How does a Customer Enablement Manager typically collaborate with cross-functional teams to improve customer experience?

A Customer Enablement Manager frequently works alongside Product, Sales, and Customer Success teams to ensure customers receive the tools, resources, and training needed to maximize product value. This collaboration involves gathering customer feedback, identifying knowledge gaps, and developing enablement content such as guides or training sessions. Effective communication and project management skills are essential, as the role often requires coordinating initiatives across departments to deliver a seamless customer experience.

What is a customer enablement manager?

A customer enablement manager is responsible for helping customers successfully adopt and utilize a company's products or services. They develop training programs, create resources, and work closely with sales and support teams to ensure customer satisfaction and retention. Strong communication skills and knowledge of the product are essential for this role.

What are the key skills and qualifications needed to thrive as a Customer Enablement Manager, and why are they important?

To thrive as a Customer Enablement Manager, you need expertise in customer success strategies, strong project management skills, and a background in business or communications, often supported by a relevant degree. Familiarity with CRM software, learning management systems (LMS), and data analytics tools is typically required. Outstanding interpersonal skills, proactive problem-solving, and the ability to convey complex information clearly help build strong customer relationships and drive product adoption. These skills are crucial for empowering customers, increasing satisfaction, and ensuring long-term client success and retention.

How much does a VP of customer enablement make?

A Vice President of Customer Enablement typically earns between $150,000 and $250,000 annually, with total compensation often including bonuses and stock options. Salaries vary based on company size, industry, location, and experience, and the role usually requires extensive leadership and strategic skills.

What is the difference between Customer Enablement Manager vs Customer Success Manager?

AspectCustomer Enablement ManagerCustomer Success Manager
Primary FocusProviding training, resources, and onboarding to enable customers to use products effectivelyBuilding long-term relationships and ensuring customer satisfaction and retention
Skills & CertificationsTraining, onboarding, product knowledge, communication skillsRelationship management, communication, problem-solving, often certifications in customer success
Work EnvironmentCollaborates with sales, product, and support teams to develop enablement programsWorks closely with customers and internal teams to ensure ongoing success

While both roles aim to improve customer experience, the Customer Enablement Manager focuses on training and onboarding, whereas the Customer Success Manager emphasizes ongoing relationship management and retention.

What job makes $10,000 a month without a degree?

A Customer Enablement Manager can potentially earn $10,000 or more per month through experience, strong communication skills, and expertise in customer success strategies. Such roles often involve managing client relationships, onboarding, and training, and may require certifications or industry knowledge but not necessarily a degree.

What jobs pay 500,000 a year in the US?

In the US, high-paying roles such as executive-level positions (CEOs, CFOs, COOs), specialized medical professionals (surgeons, anesthesiologists), and successful entrepreneurs can earn $500,000 or more annually. Certain senior technology roles, like Chief Technology Officers or highly experienced software executives, may also reach this level, especially with bonuses and stock options. Customer Enablement Managers typically do not reach this salary range without significant experience, executive responsibilities, or equity components.
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Customer Enablement Manager jobs near you
Customer Enablement Manager

Customer Enablement Manager

Instrumentl

Remote

$70K - $85K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 14 days ago

Job description

Hello, we're Instrumentl.
Nonprofits do some of the most important work in the world, and most of them are still managing grants in spreadsheets. We're fixing that.
Instrumentl is a profitable, hypergrowth, YC-backed SaaS platform building the operating system for grant-funded organizations. More than 5,500 nonprofits use Instrumentl to discover, track, and win grant funding, from local community organizations to the San Diego Zoo and the University of Alaska. Collectively they've moved over $1 billion through our platform.
We're doubling year over year, customers love us (NPS 65+, Ellis PMF 60+), and we're hiring people who want to build something that matters.
About the role:
We're hiring a Customer Enablement Manager, reporting to the Head of Customer Success, to create and deliver educational experiences for customers at every stage of their journey. You'll be an advocate for our customers from onboarding through driving new engagement, gathering product feedback, and ensuring product adoption - scaling our CS efforts as Instrumentl grows.
What you'll do:
Customer Education & Onboarding
  • Build and deploy educational materials that improve customer onboarding, product adoption, and awareness of Instrumentl's value prop
  • Create and deliver high-impact training programs and identify new opportunities for customer education
  • Create and maintain self-serve resources for customers

Communications & Engagement
  • Own a customer communication strategy that drives engagement and promotes brand loyalty
  • Leverage quantitative and qualitative data to drive segmentation strategies and dynamic personalization for various communication efforts
  • Develop, manage, and maintain data-driven messaging campaigns with high open rates and low opt-out rates to create a coherent customer journey and improve product adoption

Retention & Advocacy
  • Scale customer retention and identify upsell opportunities using a metrics-backed approach
  • Serve as the voice of our customers, share customer feedback, and advocate for our customers' needs, especially with revenue and product teams
  • Assist with customer support questions and day-to-day tasks that enable our team and customers

What we're looking for:
Required
  • 2+ years of customer-facing work experience, ideally in a Customer Success, Onboarding, or Training role in a SaaS environment
  • Customer education and onboarding: able to manage customer onboarding processes that combine human interaction and self-service tools
  • Community engagement and program design: able to conceptualize, build, and lead creative customer engagement efforts that turn users into vocal advocates
  • Communication: you pride yourself on your ability to communicate complex topics easily over video and in writing
  • Empathy: warm and approachable, genuinely interested in fostering collaborative relationships with colleagues and customers
  • Adaptability: thrives in fast-paced environments and comfortable handling ambiguity and change
  • Ownership: proactive approach to process improvement with the confidence to execute on new ideas
  • Tech savviness: familiar with tools like G Suite, Zoom, Slack, Intercom, and Canva
  • Growth mindset: takes feedback in stride and exhibits a growth mindset every day

Nice to Have
  • Experience working with nonprofit or SMB customers
  • Background in nonprofit development or fundraising
  • Experience in an early-stage startup environment
  • Experience working remotely

Compensation and Benefits:
For US-based candidates, the target salary range for this role is $70,000 - $85,000 USD, plus equity. Final compensation is determined based on experience, skillset, scope of responsibility, interview performance, and geographic location. We're committed to paying competitively and equitably.
Benefits
  • 100% covered health, dental, and vision insurance for employees (50% for dependents)
  • Generous PTO, including parental leave
  • 401(k)
  • Company laptop and home-office stipend
  • Bi-annual company retreats

Instrumentl is evolving rapidly. You'll always have new challenges and opportunities to grow here.
Instrumentl is an equal opportunity employer. We are committed to building an inclusive workplace and do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, genetic information, or any other legally protected status. We encourage candidates from all backgrounds to apply. If you need a reasonable accommodation during the application or interview process, please let us know.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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