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Customer Account Manager Jobs in Rochester, MI (NOW HIRING)

ZF Group

Account Manager

Farmington Hills, MI · On-site

About the Team The Sales and Account Management team serves as the primary commercial interface ... With a strong focus on customer satisfaction, profitability, and strategic partnerships, the team ...

Thecsp

Senior Account Manager

Auburn Hills, MI

Serves as the voice of the customer by communicating customer needs, priorities, and concerns ... Owns and manages strategic customer accounts. * Develops and executes account strategies to grow ...

ChemTreat

Corporate Account Manager

Detroit, MI

This position is focused on maintaining existing customer accounts and generating new business to ... The Corporate Account Manager, Food and Beverage will be responsible for retaining existing ...

VDL USA Holding Inc

Key Account Manager

Pontiac, MI · On-site

Key Account Manager Are you a relationship‑driven business professional with a strong commercial ... Do customers see you as a trusted partner who understands their business, technical challenges, and ...

Mann+Hummel GmbH

Key Account Manager

Troy, MI · On-site

The Key Account Manager is responsible for managing strategic customer relationships, securing new business opportunities, leading commercial negotiations, and delivering profitable growth. This ...

US Farathane

Account Manager - Ford

Auburn Hills, MI · On-site

Act as the lead point of contact for Ford customer accounts, ensuring strong, responsive ... Manage sales forecasting and key account metrics, ensuring accuracy and accountability. * Partner ...

AK Steel

Account Manager

Detroit, MI

They will also have a strong customer relationship focus and will be seen as a sales business ... Account management with responsibilities for quotes, maintaining production pricing, claims, new ...

IMI plc

Key Account Manager

Rochester Hills, MI · On-site

We are curious and like to solve problems, partnering with our customers to solve the demands of ... Has the ambition to grow into a strategic Key Account Manager Education and Experience: * Bachelor ...

ZF

Account Manager

Farmington Hills, MI · Hybrid

What you can look forward to as Account Manager ... Customer commercial interface for Nissan NA ADAS camera business * Collaborate with Nissan ADAS ...

SENSATA TECHNOLOGIES HOLDING PLC

Account Manager

Troy, MI · On-site

$97K - $133K/yr

The Sales Account Management Professional is responsible for achieving significant long term sales growth and customer satisfaction along with managing the overall customer relationship with the ...

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All JobsCustomer Account JobsCustomer Account Manager JobsCustomer Account Manager Jobs in Rochester, MI

Customer Account Manager information

See Rochester, MI salary details

$23.9K

$43.6K

$69K

How much do customer account manager jobs pay per year?

As of Aug 18, 2026, the average yearly pay for customer account manager in Rochester, MI is $43,566.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,100.00 and $49,700.00 per year, depending on experience, location, and employer.

What does a customer account manager do?

A Customer Account Manager is responsible for building and maintaining strong relationships with clients to ensure their satisfaction and loyalty. They handle client accounts, address concerns, resolve issues, and identify opportunities to offer additional products or services. Their role involves acting as the main point of contact between the company and its customers, coordinating with internal teams to meet client needs, and ensuring that service delivery meets agreed standards. By managing customer accounts effectively, they contribute to customer retention and business growth.

What are the key skills and qualifications needed to thrive as a customer account manager?

To thrive as a Customer Account Manager, you need strong relationship management skills, sales acumen, and typically a bachelor's degree in business or a related field. Familiarity with CRM systems like Salesforce, Microsoft Office Suite, and data analysis tools is commonly required. Excellent communication, problem-solving, and negotiation abilities help you build trust and resolve client issues effectively. These skills ensure high customer satisfaction, client retention, and the achievement of business growth objectives.

How does a customer account manager typically balance proactive client outreach with responding to daily inquiries?

Customer Account Managers often juggle planned client check-ins and strategy meetings with the need to address ad hoc questions or issues that arise throughout the day. Effective time management and prioritization are key, as you'll need to ensure clients feel supported while also driving long-term account growth. Many teams use CRM tools and scheduling systems to stay organized and maintain regular communication. Collaborating closely with sales, support, and product teams helps you resolve client concerns efficiently and identify upselling or renewal opportunities.

What is the difference between Customer Account Manager vs Sales Representative?

AspectCustomer Account ManagerSales Representative
Primary RoleManage existing customer accounts, ensure satisfaction, and foster long-term relationshipsIdentify prospects, promote products, and close new sales
Work EnvironmentCustomer service settings, client meetings, account reviewsSales meetings, trade shows, cold calling
CredentialsCustomer service skills, industry knowledge, sometimes CRM certificationsSales skills, product knowledge, often sales certifications

The main difference is that Customer Account Managers focus on maintaining and growing existing client relationships, while Sales Representatives primarily seek new clients and sales opportunities. Both roles require strong communication skills and industry knowledge, but their core objectives differ—retention versus acquisition.

How much does a customer account manager get paid?

The average salary for a customer account manager typically ranges from $50,000 to $75,000 per year, depending on experience, industry, and location. Salaries can be higher with additional certifications or in specialized sectors, and some roles may include bonuses or commissions based on performance.

What is the role of a customer account manager?

A customer account manager is responsible for maintaining and growing relationships with clients, ensuring their needs are met and resolving issues. They often coordinate with sales, support, and other departments, using CRM tools to track account activity and performance. Strong communication and problem-solving skills are essential in this role.

What are the most commonly searched types of Customer Account jobs in Rochester, MI?

The most popular types of Customer Account jobs in Rochester, MI are:

What are popular job titles related to Customer Account Manager jobs in Rochester, MI?

For Customer Account Manager jobs in Rochester, MI, the most frequently searched job titles are:

What job categories do people searching Customer Account Manager jobs in Rochester, MI look for?

The top searched job categories for Customer Account Manager jobs in Rochester, MI are:

What cities near Rochester, MI are hiring for Customer Account Manager jobs?

Cities near Rochester, MI with the most Customer Account Manager job openings:

Customer Account Manager jobs near you
Infographic showing various Customer Account Manager job openings in Rochester, MI as of August 2026, with employment types broken down into 77% Full Time, 20% Part Time, 2% Contract, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $43,566 per year, or $20.9 per hour.

Senior Account Manager

Teijin Automotive Technologies

Auburn Hills, MI • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 8 days ago

Teijin Automotive Technologies rating

5.9

Company rating: 5.9 out of 10

Based on 28 frontline employees who took The Breakroom Quiz

Job description

CSP is the industry leader in the formulation and molding of lightweight, advanced composite components for the transportation industries. As an innovative, full-service Tier One supplier, we offer an entrepreneurial environment where you're only limited by your own imagination. In addition to our team-focused environment, we provide industry-leading benefits, called BENEfits4U. Our comprehensive offering includes: affordable medical, dental, and vision care; flexible spending accounts; life insurance; 401k with company match and much, much more.
Job Description
Essential Job Functions
  • Serves as the voice of the customer by communicating customer needs, priorities, and concerns internally and escalating issues to the appropriate cross-functional teams for timely resolution.
  • Owns and manages strategic customer accounts.
  • Develops and executes account strategies to grow revenue and profitability.
  • Leads quotation strategy and commercial negotiations.
  • Presents complex commercial and technical proposals to customer leadership.
  • Leads cross-functional teams supporting customer programs and launches.
  • Oversees program lifecycle management and escalation resolution.
  • Supports forecasting, budgeting, and long-range planning.
  • Mentors Account Managers and Inside Sales Specialists.
  • Documents opportunities in the CSP account planning tool and regularly tracks and reports progress, activity, and outcomes.

Qualifications and Requirements
  • Bachelor's Degree in Engineering, Business, or related field, or equivalent experience; advanced degree preferred.
  • Minimum 8 years of progressive account management or sales experience.
  • Demonstrated success managing complex or strategic customer accounts.
  • Strong understanding of OEM and Tier 1 sourcing and product development cycles.
  • Advanced negotiation and commercial strategy experience.
  • Executive-level communication and presentation skills.
  • Ability to travel to customer and company locations up to 25%.

If you enjoy innovation, and an opportunity to learn and contribute to a growing organization, CSP is the place for you!

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