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Technical Account Manager Jobs in Rochester, MI (NOW HIRING)

Xerox

Software Technical Support Associate

Novi, MI · Hybrid

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Actively assist Account Managers to resolve day-to-day technical issues and implement corrective actions * Establish working relationships with Xerox groups (e.g. Solutions Managers/Consultants ...

Automotive Manufacturer

Account Manager

Wixom, MI · On-site

The Account Manager plays a crucial role in ensuring the satisfaction and retention of our clients ... Participate in Technical review meetings * Skills: The required skills of customer relations and ...

IGI

Account Manager

Commerce, MI · On-site

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

We seek individuals with technical aptitude and a great attitude. Detailed Activities * Perform ... Additional Information The Account Manager and all our employees are the most important asset ...

IGI

Account Manager

Commerce Township, MI

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

We seek individuals with technical aptitude and a great attitude. Detailed Activities * Perform ... Additional Information The Account Manager and all our employees are the most important asset ...

Jenoptik

Account Manager

Auburn Hills, MI · On-site

Be the trusted technical advisor to our customers. Introduce and sell JENOPTIK solutions and ... manage customer communications and JENOPTIK customer relationship with named accounts. * Sales ...

AK Steel

Account Manager

Detroit, MI

  • Medical

  • Retirement

  • PTO

The Account Manager is responsible for supporting accounts based on product segment, full cycle ... Work closely as part of a team with engineering, technical service, marketing, accounting, finance ...

New Mexico Bank & Trust

Account Manager

Novi, MI · On-site

$128K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Account Manager Account Managers are responsible for new business developments, maintaining and ... Technical Research & Reporting Gather information on customer roadmaps and general industry ...

New

VDL USA Holding Inc

Key Account Manager

Pontiac, MI · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Key Account Manager Are you a relationship‑driven business professional with a strong commercial ... Do customers see you as a trusted partner who understands their business, technical challenges, and ...

NMB Technologies

Account Manager

Novi, MI

$85K - $128K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Account Managers are responsible for new business developments, maintaining and growth of existing ... Technical Research & Reporting - Gather information on customer roadmaps and general industry ...

NMB Technologies Corporation

Account Manager

Novi, MI · On-site

$85K - $128K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Account Managers are responsible for new business developments, maintaining and growth of existing ... Technical Research & Reporting - Gather information on customer roadmaps and general industry ...

Aegis Worldwide

Be Seen First

Technical Recruiter/ Account Manager!

Troy, MI · On-site

$50K - $60K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Technical Recruiter Location: Troy, MI (Hybrid - 4 days in office/ 1 WFH day) Compensation: Base ... Manage the full recruiting cycle : prospecting, interviewing, and matching candidates to client ...

varonis

Account Manager

Detroit, MI · On-site

Account Manager FLSA Status:Exempt Department:Sales Summary The Account Manager is responsible for ... Willingness to learn technical aspects of selling the Varonis product. * Bachelor's Degree from a ...

Knight Watch Inc

Account Manager

Novi, MI

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Sales Account Manager is responsible for managing and growing a portfolio of small-to-medium ... Works well with technical teams, sales leaders, and support functions to create a smooth, team ...

Knight Watch Inc

Account Manager

Novi, MI · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Sales Account Manager is responsible for managing and growing a portfolio of small-to-medium ... Works well with technical teams, sales leaders, and support functions to create a smooth, team ...

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Showing results 1-20

All JobsTechnical Account JobsTechnical Account Manager JobsTechnical Account Manager Jobs in Rochester, MI

Technical Account Manager information

See Rochester, MI salary details

$36.8K

$79.5K

$155.6K

How much do technical account manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for technical account manager in Rochester, MI is $79,550.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,100.00 and $92,500.00 per year, depending on experience, location, and employer.

What is a technical account manager?

A Technical Account Manager (TAM) is a professional who serves as the main point of contact between a company and its clients for technical support and account management. TAMs work closely with customers to understand their technical needs, provide guidance on product usage, resolve issues, and ensure overall customer satisfaction. They often collaborate with engineering, sales, and support teams to deliver tailored solutions and help clients achieve their business objectives. TAMs play a crucial role in building long-term relationships and maximizing the value clients receive from a company's products or services.

How to become a technical account manager?

To become a technical account manager (TAM), you need a bachelor’s degree in advertising, communications, public relations, or a related field, and many aspiring TAMs also obtain a master’s degree. Other qualifications for this job include a thorough knowledge of business and marketing, experience as an assistant account manager or related position, and industry certification. The career of a technical account manager is demanding. You must stay focused and composed in high-stress, high-stakes situations. Strong communication skills are essential because you interact with clients, staff, and customers on a day-to-day basis.

What are the key skills and qualifications needed to thrive as a technical account manager, and why are they important?

To thrive as a Technical Account Manager, you need a solid background in IT or engineering, customer relationship management, and typically a degree in a relevant field. Familiarity with CRM software, cloud platforms, and technical troubleshooting tools is often required, along with certifications like ITIL or relevant vendor accreditations. Strong communication, problem-solving, and project management skills help you build trust and deliver value to clients. These competencies are essential for managing client expectations, resolving technical issues efficiently, and fostering long-term business partnerships.

How do technical account managers typically balance technical troubleshooting with client relationship management in their daily work?

Technical Account Managers (TAMs) often split their time between resolving technical issues and proactively nurturing client relationships. While addressing technical challenges—such as troubleshooting software integrations or coordinating with engineering teams—they also serve as the primary point of contact for clients, ensuring their needs are met and anticipating potential concerns. TAMs regularly schedule status meetings, provide product training, and relay client feedback to internal teams. This dual focus helps build trust and ensures clients maximize the value of the company's products and services.

What is the difference between Technical Account Manager vs Customer Success Manager?

AspectTechnical Account ManagerCustomer Success Manager
Primary FocusTechnical support, issue resolution, and product optimizationCustomer retention, onboarding, and relationship building
Required SkillsTechnical knowledge, problem-solving, communicationCommunication, relationship management, strategic planning
Work EnvironmentTechnical teams, client sites, support centersCustomer accounts, sales teams, onboarding sessions
Industry UsageIT, SaaS, tech companiesSoftware, SaaS, tech services

While both roles focus on client satisfaction, Technical Account Managers primarily handle technical issues and product optimization, whereas Customer Success Managers focus on building relationships and ensuring customer success and retention.

More about Technical Account Manager jobs

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For Technical Account Manager jobs in Rochester, MI, the most frequently searched job titles are:

What job categories do people searching Technical Account Manager jobs in Rochester, MI look for?

The top searched job categories for Technical Account Manager jobs in Rochester, MI are:

What cities near Rochester, MI are hiring for Technical Account Manager jobs?

Cities near Rochester, MI with the most Technical Account Manager job openings:

Technical Account Manager jobs near you
Infographic showing various Technical Account Manager job openings in Rochester, MI as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 15% Part Time, 1% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $79,550 per year, or $38.2 per hour.

Technical Account Manager

BIZLINK ROBOTIC SOLUTIONS USA INC

Lake Orion, MI • On-site

$120K - $150K/yr

Full-time

Re-posted 5 hours ago

Job description

Description:

Technical Account Manager

BizLink Robotic Solutions USA is seeking a high-energy, self-motivated Technical Account Manager to spearhead our growth within the Southwest Territory. This role is the primary engine for market expansion, responsible for identifying new opportunities and managing key automation accounts. You will act as the critical link between our customers’ complex automation needs and BizLink’s innovative product/service groups. This position requires a "hunter mentality” with a dedicated approach to Client retention and creative problem-solving. Success in this role is defined by meeting forecasted sales goals and delivering world-class customer satisfaction through strategic relationship building.


Task & Responsibilities:

1. Strategic Sales & Market Expansion

Identify & Capture: Research and develop new customer opportunities to expand into key target markets.

· Pipeline Management: Continually generate formal/informal leads and maintain a robust sales opportunity pipeline.

· Promotion: Actively sell all applicable BizLink products/services, including participating in marketing activities like trade shows.


2. Account Retention & Precision

Relationship Management: Maintain leadership at established sites and coordinate with local account managers for key accounts.

· Consultative Liaison: Act as the link between customer automation needs and BizLink’s technical service groups.

· Retention Strategy: Develop and manage specific maintenance strategies for existing organizational contacts.


3. Operational & Financial Excellence

· Forecasting: Manage budgeted sales goals and provide monthly rolling forecasts via corporate CRM software.

· Quote-to-Cash Support: Accurately prepare and track customer quotes, while assisting Accounts Receivable with payment collections.

· Cross-Functional Collaboration: Support Operations, Quality Management, and Customer Service to ensure world-class satisfaction.


4. Compliance & Professional Development

· Policy Adherence: Embrace all corporate compliance rules, policies, and the BizLink Code of Conduct.

· Continuous Improvement: Participate in team-building projects and attend meetings focused on streamlining internal processes.

· Regional Travel: Maintain a 60%+ travel schedule to prioritize customer visitation and maximize profitability.

Requirements:

Qualifications:

1. Bachelor's degree in engineering or equivalent work experience.

2. 5 + years related sales experience.

3. Robot and Automation experience.

4. Wire Cable experience preferred.

5. Strong written and verbal communication skills.

6. Cooperative and enjoys working in a cohesive team.

7. Strong relationship building skills.

8. Self-motivation and willingness to learn.

Apply