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Technical Account Manager Jobs in Rochester, MI (NOW HIRING)

ZF Group

Account Manager

Farmington Hills, MI · On-site

About the Team The Sales and Account Management team serves as the primary commercial interface between the company and its automotive customers. The team works closely with Purchasing, Engineering ...

Pocket Nurse

Account Manager

Farmington Hills, MI · On-site

$80 - $100/hr

Account Manager (Medical Equipment Sales) Department: Instructional Sales Reports To: Director of Sales FLSA Status: Exempt DiaMedical USA is a fast-growing medical equipment distributor looking to ...

ZF

Account Manager

Farmington Hills, MI · Hybrid

What you can look forward to as Account Manager: * Customer commercial interface for Nissan NA ADAS camera business * Collaborate with Nissan ADAS sales team in Japan and sales/engineering/quality ...

BorgWarner

Account Manager

Auburn Hills, MI · On-site

$100 - $125/hr

This position is located at the Auburn Hills Propulsion Technical Center. This position is ... Commercial management of the assigned OEM account in alignment with the multi-year strategic plan

TILT Story Inc.

Account Manager

Birmingham, MI · On-site

$60 - $80/hr

If so, TILT is looking for an Account Manager to partner with our Account Lead in managing branding, marketing, and advertising projects for 2-4 major clients. You'll collaborate with some of the ...

New

ZF Group

Account Manager

Farmington Hills, MI · On-site

What you can look forward to as Account Manager: * Customer commercial interface for Nissan NA ADAS camera business * Collaborate with Nissan ADAS sales team in Japan and sales/engineering/quality ...

TILT Inc.

Account Manager

Birmingham, MI · On-site

$65K - $85K/yr

If so, TILT is looking for an Account Manager to partner with our Account Lead in managing branding, marketing, and advertising projects for 2-4 major clients. You'll collaborate with some of the ...

TILT Inc.

Account Manager

Birmingham, MI · On-site

If so, TILT is looking for an Account Manager to partner with our Account Lead in managing branding, marketing, and advertising projects for 2-4 major clients. You'll collaborate with some of the ...

New

ChemTreat

Corporate Account Manager

Detroit, MI · On-site

Successful individuals must also have an understating and technical knowledge within the industry ... The Corporate Account Manager, Heavy Industries will be responsible for retaining existing ...

ChemTreat

Corporate Account Manager

Detroit, MI · On-site

Successful individuals must also have an understating and technical knowledge within the industry ... The Corporate Account Manager, Food and Beverage will be responsible for retaining existing ...

MNP

Tier Account Manager

Sterling Heights, MI · On-site

$65K - $80K/yr

Our fast-growing, fastener manufacturing company is seeking a Tier Account Manager. This position ... Maintains professional and technical knowledge by attending educational workshops; reviewing ...

ChemTreat

Corporate Account Manager

Detroit, MI · On-site

Successful individuals must also have an understating and technical knowledge within the industry ... The Corporate Account Manager, Power will be responsible for retaining existing customers by ...

LGC Staffing

Account Manager

Franklin, MI · On-site

Account Manager LGC Hospitality Staffing Full-Time | Base + Commission | Field & Office This is a performance role, not a maintenance role. Some people read that and feel pressure. The right person ...

MNP

Tier Account Manager

Sterling Heights, MI · On-site

Our fast-growing, fastener manufacturing company is seeking a Tier Account Manager. This position ... Maintains professional and technical knowledge by attending educational workshops; reviewing ...

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All JobsTechnical Account JobsTechnical Account Manager JobsTechnical Account Manager Jobs in Rochester, MI

Technical Account Manager information

See Rochester, MI salary details

$36.8K

$79.5K

$155.6K

How much do technical account manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for technical account manager in Rochester, MI is $79,550.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,100.00 and $92,500.00 per year, depending on experience, location, and employer.

What is a technical account manager?

A Technical Account Manager (TAM) is a professional who serves as the main point of contact between a company and its clients for technical support and account management. TAMs work closely with customers to understand their technical needs, provide guidance on product usage, resolve issues, and ensure overall customer satisfaction. They often collaborate with engineering, sales, and support teams to deliver tailored solutions and help clients achieve their business objectives. TAMs play a crucial role in building long-term relationships and maximizing the value clients receive from a company's products or services.

How to become a technical account manager?

To become a technical account manager (TAM), you need a bachelor’s degree in advertising, communications, public relations, or a related field, and many aspiring TAMs also obtain a master’s degree. Other qualifications for this job include a thorough knowledge of business and marketing, experience as an assistant account manager or related position, and industry certification. The career of a technical account manager is demanding. You must stay focused and composed in high-stress, high-stakes situations. Strong communication skills are essential because you interact with clients, staff, and customers on a day-to-day basis.

What are the key skills and qualifications needed to thrive as a technical account manager, and why are they important?

To thrive as a Technical Account Manager, you need a solid background in IT or engineering, customer relationship management, and typically a degree in a relevant field. Familiarity with CRM software, cloud platforms, and technical troubleshooting tools is often required, along with certifications like ITIL or relevant vendor accreditations. Strong communication, problem-solving, and project management skills help you build trust and deliver value to clients. These competencies are essential for managing client expectations, resolving technical issues efficiently, and fostering long-term business partnerships.

How do technical account managers typically balance technical troubleshooting with client relationship management in their daily work?

Technical Account Managers (TAMs) often split their time between resolving technical issues and proactively nurturing client relationships. While addressing technical challenges—such as troubleshooting software integrations or coordinating with engineering teams—they also serve as the primary point of contact for clients, ensuring their needs are met and anticipating potential concerns. TAMs regularly schedule status meetings, provide product training, and relay client feedback to internal teams. This dual focus helps build trust and ensures clients maximize the value of the company's products and services.

What is the difference between Technical Account Manager vs Customer Success Manager?

AspectTechnical Account ManagerCustomer Success Manager
Primary FocusTechnical support, issue resolution, and product optimizationCustomer retention, onboarding, and relationship building
Required SkillsTechnical knowledge, problem-solving, communicationCommunication, relationship management, strategic planning
Work EnvironmentTechnical teams, client sites, support centersCustomer accounts, sales teams, onboarding sessions
Industry UsageIT, SaaS, tech companiesSoftware, SaaS, tech services

While both roles focus on client satisfaction, Technical Account Managers primarily handle technical issues and product optimization, whereas Customer Success Managers focus on building relationships and ensuring customer success and retention.

More about Technical Account Manager jobs

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For Technical Account Manager jobs in Rochester, MI, the most frequently searched job titles are:

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Cities near Rochester, MI with the most Technical Account Manager job openings:

Technical Account Manager jobs near you
Infographic showing various Technical Account Manager job openings in Rochester, MI as of August 2026, with employment types broken down into 85% Full Time, 13% Part Time, 1% Contract, and 1% Nights. Highlights an 79% Physical, 2% Hybrid, and 19% Remote job distribution, with an average salary of $79,550 per year, or $38.2 per hour.

Account Manager

ZF Group

Farmington Hills, MI • On-site

Full-time

Medical, Retirement, PTO

Re-posted 28 days ago

Job description

Req ID 89744 | Gbl Elec HQ - Farmington Hills, United States Capri USA Group, Inc.
Job Description
About the Team
The Sales and Account Management team serves as the primary commercial interface between the company and its automotive customers. The team works closely with Purchasing, Engineering, Supply Chain, Manufacturing, Quality, and Finance to support existing programs while driving future growth opportunities. With a strong focus on customer satisfaction, profitability, and strategic partnerships, the team plays a critical role in delivering business success across key automotive accounts. Team members contribute to both day-to-day customer support and long-term business development initiatives within a fast-paced automotive environment.
What you can look forward to as Key Account Manager (m/f/d):
  • Serve as the primary point of contact for assigned OEM and automotive customer accounts.
  • Build and maintain strong relationships with Purchasing, Engineering, and Supply Chain teams to ensure customer satisfaction.
  • Identify and pursue new business opportunities while supporting RFQs, quotations, contract negotiations, and commercial agreements.
  • Lead pricing discussions and commercial negotiations to achieve revenue, profitability, and growth objectives.
  • Coordinate cross-functional teams including Engineering, Quality, Manufacturing, Supply Chain, and Finance to support customer programs.
  • Support new product launches and ongoing production programs while resolving customer concerns and escalations.
  • Develop and execute annual account plans, monitor customer scorecards, and track key business performance metrics.
  • Provide market intelligence, competitive analysis, and insights into future vehicle platforms and customer strategies.

Your Profile as Key Account Manager (m/f/d):
  • Bachelor's degree in Business Administration, Engineering, Marketing, or a related field.
  • 5-7+ years of experience in automotive sales, account management, or business development.
  • Experience working with OEM customers such as GM, Ford, Stellantis, or other global automotive manufacturers.
  • Prior experience within a Tier 1 automotive supplier environment preferred.
  • Strong knowledge of automotive program management, commercial negotiations, and contract management.
  • Proven ability to develop customer relationships, drive strategic sales plans, and manage account profitability.
  • Proficiency with SAP and Microsoft Office applications.
  • Excellent communication, presentation, negotiation, and cross-functional leadership skills.

What We Offer:
  • A supportive collaborative team environment
  • Annual Incentive Plan
  • Paid Vacation
  • Personal Time
  • 401k Plan
  • Health Care Benefits
  • Paid Holidays
  • A strong diversity culture
  • Supportive Employee Groups and community outreach activities

Be part of our ZF team as Account Manager and apply now!
Contact
Gabriela Palacio
Gabriela.palacio@zf.com
DIVERSITY COMMITMENT:
Diversity, Equity and Inclusion are more than just words for us. They are at the core of the ZF Way that propels our team members towards their utmost success. We strive to build and nurture a culture where inclusiveness is a natural reflex. We actively seek ways to remove barriers so that every member of ZF can rise to their full potential. We aim to embed this in our legacy through how we operate and build our products as we shape next generation mobility, safety, sustainability and social justice.
With four generations across 118 nationalities in 41 countries, ZF combines a unique variety of backgrounds, perspectives, and ideas. Together, we solve problems, drive innovation and shape next generation mobility.
Our company is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with us and are in need of accommodation or special assistance to navigate our website or to complete your application, please contact us. Requests for reasonable accommodation will be considered on a case-by-case basis. ZF is an Equal Opportunity and Affirmative Action Employer and is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. Equal Employment Opportunity/Affirmative Action Employer M/F/Disability/Veteran
What does DEI (Diversity, Equity, Inclusion) mean for ZF as a company?
At ZF, we continuously strive to build and maintain a culture where inclusiveness is lived and diversity is valued. We actively seek ways to remove barriers so that all our employees can rise to their full potential. We aim to embed this vision in our legacy through how we operate and build our products as we shape the future of mobility.
Find out how we work at ZF:

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