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Technical Account Manager Jobs in Rochester, MI (NOW HIRING)

Venteon

Key Account Manager

Madison Heights, MI · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Key Account Manager - Madison Heights, MI To reach the sales and profitability goals set for a ... in cooperation with Technical and R&D Areas. * Present detailed proposals to the clients ...

Rent-A-Center

Account Manager

Warren, MI

$15.17 - $17.85/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Rent-A-Center

Account Manager

Warren, MI · On-site

$15.17 - $17.85/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Knight Watch

Account Manager

Novi, MI · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Sales Account Manager is responsible for managing and growing a portfolio of small-to-medium ... Works well with technical teams, sales leaders, and support functions to create a smooth, team ...

Strattec Security Corp.

Account Manager

Auburn Hills, MI

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Account Manager plays a critical role in managing & growing key customer relationships. This position is responsible for overseeing commercial activities, ensuring customer satisfaction ...

Strattec Security Corp.

Account Manager

Auburn Hills, MI · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Account Manager plays a critical role in managing & growing key customer relationships. This position is responsible for overseeing commercial activities, ensuring customer satisfaction ...

Strattec Security Corp.

Account Manager

Auburn Hills, MI

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Account Manager plays a critical role in managing & growing key customer relationships. This position is responsible for overseeing commercial activities, ensuring customer satisfaction ...

Denso

Account Manager

Southfield, MI · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... the technical or complex nature of the materials being discussed * Excellent customer service ... Various No Cost Wellness & Chronic Condition Management Programs * Various Optional Insurance ...

Denso

Account Manager

Southfield, MI

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... the technical or complex nature of the materials being discussed * Excellent customer service ... Various No Cost Wellness & Chronic Condition Management Programs * Various Optional Insurance ...

Lydech Thermal Acoustic Solutions

Account Manager

Novi, MI · On-site

$120K/yr

This position will have full account management and will work closely with purchasing, engineering ... Strong technical sales experience. * Ability to use a variety of advanced software applications (MS ...

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All JobsTechnical Account JobsTechnical Account Manager JobsTechnical Account Manager Jobs in Rochester, MI

Technical Account Manager information

See Rochester, MI salary details

$36.8K

$79.5K

$155.6K

How much do technical account manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for technical account manager in Rochester, MI is $79,550.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,100.00 and $92,500.00 per year, depending on experience, location, and employer.

What is a technical account manager?

A Technical Account Manager (TAM) is a professional who serves as the main point of contact between a company and its clients for technical support and account management. TAMs work closely with customers to understand their technical needs, provide guidance on product usage, resolve issues, and ensure overall customer satisfaction. They often collaborate with engineering, sales, and support teams to deliver tailored solutions and help clients achieve their business objectives. TAMs play a crucial role in building long-term relationships and maximizing the value clients receive from a company's products or services.

How to become a technical account manager?

To become a technical account manager (TAM), you need a bachelor’s degree in advertising, communications, public relations, or a related field, and many aspiring TAMs also obtain a master’s degree. Other qualifications for this job include a thorough knowledge of business and marketing, experience as an assistant account manager or related position, and industry certification. The career of a technical account manager is demanding. You must stay focused and composed in high-stress, high-stakes situations. Strong communication skills are essential because you interact with clients, staff, and customers on a day-to-day basis.

What are the key skills and qualifications needed to thrive as a technical account manager, and why are they important?

To thrive as a Technical Account Manager, you need a solid background in IT or engineering, customer relationship management, and typically a degree in a relevant field. Familiarity with CRM software, cloud platforms, and technical troubleshooting tools is often required, along with certifications like ITIL or relevant vendor accreditations. Strong communication, problem-solving, and project management skills help you build trust and deliver value to clients. These competencies are essential for managing client expectations, resolving technical issues efficiently, and fostering long-term business partnerships.

How do technical account managers typically balance technical troubleshooting with client relationship management in their daily work?

Technical Account Managers (TAMs) often split their time between resolving technical issues and proactively nurturing client relationships. While addressing technical challenges—such as troubleshooting software integrations or coordinating with engineering teams—they also serve as the primary point of contact for clients, ensuring their needs are met and anticipating potential concerns. TAMs regularly schedule status meetings, provide product training, and relay client feedback to internal teams. This dual focus helps build trust and ensures clients maximize the value of the company's products and services.

What is the difference between Technical Account Manager vs Customer Success Manager?

AspectTechnical Account ManagerCustomer Success Manager
Primary FocusTechnical support, issue resolution, and product optimizationCustomer retention, onboarding, and relationship building
Required SkillsTechnical knowledge, problem-solving, communicationCommunication, relationship management, strategic planning
Work EnvironmentTechnical teams, client sites, support centersCustomer accounts, sales teams, onboarding sessions
Industry UsageIT, SaaS, tech companiesSoftware, SaaS, tech services

While both roles focus on client satisfaction, Technical Account Managers primarily handle technical issues and product optimization, whereas Customer Success Managers focus on building relationships and ensuring customer success and retention.

More about Technical Account Manager jobs

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For Technical Account Manager jobs in Rochester, MI, the most frequently searched job titles are:

What job categories do people searching Technical Account Manager jobs in Rochester, MI look for?

The top searched job categories for Technical Account Manager jobs in Rochester, MI are:

What cities near Rochester, MI are hiring for Technical Account Manager jobs?

Cities near Rochester, MI with the most Technical Account Manager job openings:

Technical Account Manager jobs near you
Infographic showing various Technical Account Manager job openings in Rochester, MI as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 15% Part Time, 1% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $79,550 per year, or $38.2 per hour.

Senior Account Manager

Teijin Automotive Technologies

Auburn Hills, MI • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 7 days ago

Teijin Automotive Technologies rating

5.9

Company rating: 5.9 out of 10

Based on 28 frontline employees who took The Breakroom Quiz

Job description

CSP is the industry leader in the formulation and molding of lightweight, advanced composite components for the transportation industries. As an innovative, full-service Tier One supplier, we offer an entrepreneurial environment where you're only limited by your own imagination. In addition to our team-focused environment, we provide industry-leading benefits, called BENEfits4U. Our comprehensive offering includes: affordable medical, dental, and vision care; flexible spending accounts; life insurance; 401k with company match and much, much more.
Job Description
Essential Job Functions
  • Serves as the voice of the customer by communicating customer needs, priorities, and concerns internally and escalating issues to the appropriate cross-functional teams for timely resolution.
  • Owns and manages strategic customer accounts.
  • Develops and executes account strategies to grow revenue and profitability.
  • Leads quotation strategy and commercial negotiations.
  • Presents complex commercial and technical proposals to customer leadership.
  • Leads cross-functional teams supporting customer programs and launches.
  • Oversees program lifecycle management and escalation resolution.
  • Supports forecasting, budgeting, and long-range planning.
  • Mentors Account Managers and Inside Sales Specialists.
  • Documents opportunities in the CSP account planning tool and regularly tracks and reports progress, activity, and outcomes.

Qualifications and Requirements
  • Bachelor's Degree in Engineering, Business, or related field, or equivalent experience; advanced degree preferred.
  • Minimum 8 years of progressive account management or sales experience.
  • Demonstrated success managing complex or strategic customer accounts.
  • Strong understanding of OEM and Tier 1 sourcing and product development cycles.
  • Advanced negotiation and commercial strategy experience.
  • Executive-level communication and presentation skills.
  • Ability to travel to customer and company locations up to 25%.

If you enjoy innovation, and an opportunity to learn and contribute to a growing organization, CSP is the place for you!

What Teijin Automotive Technologies employees say

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