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Quality Account Manager Jobs in Rochester, MI (NOW HIRING)

About the Team The Sales and Account Management team serves as the primary commercial interface ... The team works closely with Purchasing, Engineering, Supply Chain, Manufacturing, Quality, and ...

About the Team The Sales and Account Management team serves as the primary commercial interface ... The team works closely with Purchasing, Engineering, Supply Chain, Manufacturing, Quality, and ...

What you can look forward to as Account Manager: * Customer commercial interface for Nissan NA ADAS ... Collaborate with Nissan ADAS sales team in Japan and sales/engineering/quality functions at NA HQ

Account Manager (Medical Equipment Sales) Department: Instructional Sales Reports To: Director of ... At DiaMedical USA, our mission is to improve quality healthcare by acting as a turnkey solution for ...

Account Manager (Medical Equipment Sales) Department: Instructional Sales Reports To: Director of ... At DiaMedical USA, our mission is to improve quality healthcare by acting as a turnkey solution for ...

Account Manager

Novi, MI · On-site

$80 - $100/hr

The Account Manager is responsible for supporting accounts based on product segment, full cycle ... quality and delivery issues and coordinate problem resolution and performance ...

Account Manager (Medical Equipment Sales) Department: Instructional Sales Reports To: Director of ... At DiaMedical USA, our mission is to improve quality healthcare by acting as a turnkey solution for ...

What you can look forward to as Account Manager: * Customer commercial interface for Nissan NA ADAS ... Collaborate with Nissan ADAS sales team in Japan and sales/engineering/quality functions at NA HQ

Account Manager

Farmington Hills, MI · On-site

$80 - $100/hr

Account Manager (Medical Equipment Sales) Department: Instructional Sales Reports To: Director of ... At DiaMedical USA, our mission is to improve quality healthcare by acting as a turnkey solution for ...

Account Manager

Birmingham, MI · On-site

$60 - $80/hr

Account Manager Responsibilities Project Management * Create and manage timelines, tasks, and ... High commitment to quality, integrity, and urgency in execution. Work Authorization * Must be ...

New

Account Manager

Birmingham, MI · On-site

$65K - $85K/yr

Account Manager Responsibilities Project Management * Create and manage timelines, tasks, and ... High commitment to quality, integrity, and urgency in execution. Work Authorization * Must be ...

New

Account Manager Responsibilities Project Management * Create and manage timelines, tasks, and ... High commitment to quality, integrity, and urgency in execution. Work Authorization * Must be ...

New

Account Manager LGC Hospitality Staffing Full-Time | Base + Commission | Field & Office This is a ... Perform regular onsite check-ins to maintain service quality and visibility * Identify and act on ...

... quality, and attentive service. We have an immediate opening for a Account Manager to join our ... Commerce Twp., MI office. This key role will be an integral part of a team dedicated to advanced ...

Lincoln Electric's innovative solutions enable higher quality and productivity across a variety of ... The OEM Account Manager is responsible for developing and executing strategic sales initiatives ...

... quality, and attentive service. We have an immediate opening for a Account Manager to join our ... Commerce Twp., MI office. This key role will be an integral part of a team dedicated to advanced ...

Account Manager

Macomb, MI · On-site

$100 - $125/hr

Lincoln Electric's innovative solutions enable higher quality and productivity across a variety of ... The OEM Account Manager is responsible for developing and executing strategic sales initiatives ...

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Quality Account Manager information

See Rochester, MI salary details

$27.2K

$60.6K

$97.6K

How much do quality account manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for quality account manager in Rochester, MI is $60,581.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,200.00 and $72,300.00 per year, depending on experience, location, and employer.

What is a quality account manager?

A Quality Account Manager is a professional responsible for ensuring that products or services meet certain quality standards while managing relationships with clients or customers. They serve as the main point of contact between the company and its clients regarding quality assurance issues, resolving concerns, and ensuring compliance with industry regulations. Their duties often include monitoring quality metrics, coordinating audits, and implementing improvements to processes. Quality Account Managers play a critical role in maintaining customer satisfaction and supporting continuous improvement initiatives within an organization.

How does a quality account manager typically collaborate with cross-functional teams to address client concerns?

A Quality Account Manager works closely with teams such as production, engineering, and customer service to resolve client issues related to product quality. They serve as the main point of contact for clients, gathering feedback and ensuring internal teams understand and act on client requirements. Regular meetings, status updates, and joint problem-solving sessions are common, allowing the Quality Account Manager to advocate for the client's needs while ensuring compliance with company standards. This collaborative approach helps build strong client relationships and ensures continuous improvement.

What are the key skills and qualifications needed to thrive as a quality account manager, and why are they important?

To thrive as a Quality Account Manager, you need expertise in quality assurance practices, account management, and a solid understanding of industry regulations, often supported by a degree in a related field. Familiarity with quality management systems (such as ISO 9001), CRM software, and data analysis tools is typically expected. Exceptional communication, problem-solving, and relationship-building skills help you collaborate with clients and internal teams effectively. These skills are crucial for ensuring client satisfaction, maintaining compliance, and driving continuous improvement in quality standards.

What is the difference between Quality Account Manager vs Quality Assurance Specialist?

AspectQuality Account ManagerQuality Assurance Specialist
Primary FocusManaging client accounts, ensuring quality standards meet client expectationsDeveloping and implementing quality assurance processes and testing
Work EnvironmentClient-facing, project management, cross-department collaborationLaboratory, production, or software testing environments
Required CredentialsRelevant certifications (e.g., ISO, Six Sigma), experience in quality managementQuality assurance certifications, technical skills, industry-specific knowledge

While both roles focus on quality, the Quality Account Manager primarily manages client relationships and ensures quality standards align with client needs, whereas the Quality Assurance Specialist concentrates on developing testing procedures and ensuring product or service quality through technical assessments.

What are popular job titles related to Quality Account Manager jobs in Rochester, MI?

For Quality Account Manager jobs in Rochester, MI, the most frequently searched job titles are:

What job categories do people searching Quality Account Manager jobs in Rochester, MI look for?

The top searched job categories for Quality Account Manager jobs in Rochester, MI are:

What cities near Rochester, MI are hiring for Quality Account Manager jobs?

Cities near Rochester, MI with the most Quality Account Manager job openings:

Account Manager

ZF

Farmington Hills, MI

Full-time

Medical, Retirement, PTO

Re-posted 29 days ago


ZF rating

6.3

Company rating: 6.3 out of 10

Based on 57 frontline employees who took The Breakroom Quiz

422nd of 499 rated machine equipment manufacturers


Job description

 Req ID 89744 | Gbl Elec HQ - Farmington Hills, United States Capri USA Group, Inc.

Job Description

About the Team
The Sales and Account Management team serves as the primary commercial interface between the company and its automotive customers. The team works closely with Purchasing, Engineering, Supply Chain, Manufacturing, Quality, and Finance to support existing programs while driving future growth opportunities. With a strong focus on customer satisfaction, profitability, and strategic partnerships, the team plays a critical role in delivering business success across key automotive accounts. Team members contribute to both day-to-day customer support and long-term business development initiatives within a fast-paced automotive environment.

What you can look forward to as Key Account Manager (m/f/d):

  • Serve as the primary point of contact for assigned OEM and automotive customer accounts.
  • Build and maintain strong relationships with Purchasing, Engineering, and Supply Chain teams to ensure customer satisfaction.
  • Identify and pursue new business opportunities while supporting RFQs, quotations, contract negotiations, and commercial agreements.
  • Lead pricing discussions and commercial negotiations to achieve revenue, profitability, and growth objectives.
  • Coordinate cross-functional teams including Engineering, Quality, Manufacturing, Supply Chain, and Finance to support customer programs.
  • Support new product launches and ongoing production programs while resolving customer concerns and escalations.
  • Develop and execute annual account plans, monitor customer scorecards, and track key business performance metrics.
  • Provide market intelligence, competitive analysis, and insights into future vehicle platforms and customer strategies.

Your Profile as Key Account Manager (m/f/d):

  • Bachelor's degree in Business Administration, Engineering, Marketing, or a related field.
  • 5-7+ years of experience in automotive sales, account management, or business development.
  • Experience working with OEM customers such as GM, Ford, Stellantis, or other global automotive manufacturers.
  • Prior experience within a Tier 1 automotive supplier environment preferred.
  • Strong knowledge of automotive program management, commercial negotiations, and contract management.
  • Proven ability to develop customer relationships, drive strategic sales plans, and manage account profitability.
  • Proficiency with SAP and Microsoft Office applications.
  • Excellent communication, presentation, negotiation, and cross-functional leadership skills.

What We Offer:

  • A supportive collaborative team environment
  • Annual Incentive Plan
  • Paid Vacation 
  • Personal Time
  • 401k Plan
  • Health Care Benefits
  • Paid Holidays 
  • A strong diversity culture
  • Supportive Employee Groups and community outreach activities

Be part of our ZF team as Account Manager and apply now!

Contact

Gabriela Palacio

Gabriela.palacio@zf.com

DIVERSITY COMMITMENT: 
Diversity, Equity and Inclusion are more than just words for us. They are at the core of the ZF Way that propels our team members towards their utmost success. We strive to build and nurture a culture where inclusiveness is a natural reflex. We actively seek ways to remove barriers so that every member of ZF can rise to their full potential. We aim to embed this in our legacy through how we operate and build our products as we shape next generation mobility, safety, sustainability and social justice. 

With four generations across 118 nationalities in 41 countries, ZF combines a unique variety of backgrounds, perspectives, and ideas. Together, we solve problems, drive innovation and shape next generation mobility. 

Our company is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with us and are in need of accommodation or special assistance to navigate our website or to complete your application, please contact us. Requests for reasonable accommodation will be considered on a case-by-case basis. ZF is an Equal Opportunity and Affirmative Action Employer and is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. Equal Employment Opportunity/Affirmative Action Employer M/F/Disability/Veteran


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