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Quality Account Manager Jobs in Rochester, MI (NOW HIRING)

SENSATA TECHNOLOGIES HOLDING PLC

Account Manager

Troy, MI · On-site

$97K - $133K/yr

The Sales Account Management Professional is responsible for achieving significant long term sales ... Ensure customers receive high-quality service and maintain top supplier ratings. Business ...

Sensata Technologies, Inc.

Account Manager

Troy, MI · On-site

$97K - $133K/yr

The Sales Account Management Professional is responsible for achieving significant long term sales ... Ensure customers receive high-quality service and maintain top supplier ratings. Business ...

Bosch Group

Account Manager

Farmington Hills, MI · On-site

At Bosch, we shape the future by inventing high-quality technologies and services that spark ... The Account Manager acts as the voice of the customer within Bosch, advocating for customer ...

Bosch Group

Account Manager

Farmington Hills, MI

At Bosch, we shape the future by inventing high-quality technologies and services that spark ... The Account Manager acts as the voice of the customer within Bosch, advocating for customer ...

Bosch Group

Account Manager

Farmington, MI

At Bosch, we shape the future by inventing high-quality technologies and services that spark ... The Account Manager acts as the voice of the customer within Bosch, advocating for customer ...

IGI

Account Manager

Commerce Township, MI · On-site

... quality, and attentive service. We have an immediate opening for a Account Manager to join our ... Commerce Twp., MI office. This key role will be an integral part of a team dedicated to advanced ...

IGI

Account Manager

Commerce, MI · On-site

... quality, and attentive service. We have an immediate opening for a Account Manager to join our ... Commerce Twp., MI office. This key role will be an integral part of a team dedicated to advanced ...

Aampower

Account Manager

Detroit, MI · On-site

This would include, but not be limited to Sales, quality, and engineering issues, as well as final ... account management, sales, or program management (Tier 1 or OEM environment preferred) * Strong ...

BrightView

Account Manager

Pontiac, MI · On-site

Job Summary * The Account Manager serves as the primary point of contact for a portfolio of ... Conduct regular site walkthroughs with clients to ensure quality and service expectations are met

BrightView

Account Manager

Pontiac, MI · On-site

Job Summary * The Account Manager serves as the primary point of contact for a portfolio of ... Conduct regular site walkthroughs with clients to ensure quality and service expectations are met

Brkthru

Account Manager

Southfield, MI · On-site

Own campaign setup and QA across insertion orders, assets, tracking, and dashboards, working to ... Experience managing multiple accounts or campaigns simultaneously in a fast-paced, deadline-driven ...

BrightView Landscapes

Account Manager

Pontiac, MI · On-site

Job Summary * The Account Manager serves as the primary point of contact for a portfolio of ... Conduct regular site walkthroughs with clients to ensure quality and service expectations are met

Rain For Rent

Strategic Account Manager

Detroit, MI

For over 91 years, we've delivered consistent, high-quality products and services to our customers ... The Strategic Account Manager has dual responsibility to be the primary point of contact for a ...

Red Boot Beverage

Sales Account Manager

Detroit, MI

Sales Account Manager On-site (Detroit, Michigan) | Full-Time | U.S. Work Authorization Required ... Partner with Operations, Supply Chain, Planning, and Quality teams to ensure customer requirements ...

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All JobsQuality Account JobsQuality Account Manager JobsQuality Account Manager Jobs in Rochester, MI

Quality Account Manager information

See Rochester, MI salary details

$27.2K

$60.6K

$97.6K

How much do quality account manager jobs pay per year?

As of Jun 9, 2026, the average yearly pay for quality account manager in Rochester, MI is $60,581.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,200.00 and $72,300.00 per year, depending on experience, location, and employer.

What jobs make $3,000 a month without a degree?

A Quality Account Manager typically earns more than $3,000 a month, especially with experience and industry knowledge. For roles that do not require a degree, jobs such as sales representatives, administrative assistants, or certain technical support positions can also reach this income level, often relying on skills, certifications, or performance bonuses. These roles may involve working in office environments, customer service, or technical fields, with some requiring specific training or certifications but not necessarily a college degree.

What is the difference between Quality Account Manager vs Quality Assurance Specialist?

AspectQuality Account ManagerQuality Assurance Specialist
Primary FocusManaging client accounts, ensuring quality standards meet client expectationsDeveloping and implementing quality assurance processes and testing
Work EnvironmentClient-facing, project management, cross-department collaborationLaboratory, production, or software testing environments
Required CredentialsRelevant certifications (e.g., ISO, Six Sigma), experience in quality managementQuality assurance certifications, technical skills, industry-specific knowledge

While both roles focus on quality, the Quality Account Manager primarily manages client relationships and ensures quality standards align with client needs, whereas the Quality Assurance Specialist concentrates on developing testing procedures and ensuring product or service quality through technical assessments.

What is a Quality Account Manager?

A Quality Account Manager is a professional responsible for ensuring that products or services meet certain quality standards while managing relationships with clients or customers. They serve as the main point of contact between the company and its clients regarding quality assurance issues, resolving concerns, and ensuring compliance with industry regulations. Their duties often include monitoring quality metrics, coordinating audits, and implementing improvements to processes. Quality Account Managers play a critical role in maintaining customer satisfaction and supporting continuous improvement initiatives within an organization.

How does a Quality Account Manager typically collaborate with cross-functional teams to address client concerns?

A Quality Account Manager works closely with teams such as production, engineering, and customer service to resolve client issues related to product quality. They serve as the main point of contact for clients, gathering feedback and ensuring internal teams understand and act on client requirements. Regular meetings, status updates, and joint problem-solving sessions are common, allowing the Quality Account Manager to advocate for the client's needs while ensuring compliance with company standards. This collaborative approach helps build strong client relationships and ensures continuous improvement.

What are the key skills and qualifications needed to thrive as a Quality Account Manager, and why are they important?

To thrive as a Quality Account Manager, you need expertise in quality assurance practices, account management, and a solid understanding of industry regulations, often supported by a degree in a related field. Familiarity with quality management systems (such as ISO 9001), CRM software, and data analysis tools is typically expected. Exceptional communication, problem-solving, and relationship-building skills help you collaborate with clients and internal teams effectively. These skills are crucial for ensuring client satisfaction, maintaining compliance, and driving continuous improvement in quality standards.
What are popular job titles related to Quality Account Manager jobs in Rochester, MI? For Quality Account Manager jobs in Rochester, MI, the most frequently searched job titles are:
What job categories do people searching Quality Account Manager jobs in Rochester, MI look for? The top searched job categories for Quality Account Manager jobs in Rochester, MI are:
What cities near Rochester, MI are hiring for Quality Account Manager jobs? Cities near Rochester, MI with the most Quality Account Manager job openings:
Quality Account Manager jobs near you
Account Manager

Account Manager

Samsung SDI America Inc

Auburn Hills, MI • On-site

Full-time

Posted 13 days ago

Job description

JOB SUMMARY

Purpose:

This position is responsible for the day to day account management of Samsung SDI America OEM Electric Vehicle (xEV) customer accounts. The position (i) provides sales and business development to achieve order intake and revenue objectives for the region, (ii) maintains customer relationship, (iii) manages commercial negotiations with the customer, coordinating internally for support and approval, (iv) and conducts sales forecasting for support of annual budgeting and long-term strategic planning.



ESSENTIAL ROLES AND RESPONSIBILITIES

Responsibilities:

- Sales and Order responsibilities include: (i) achieve or exceed Sales and Order goals, and successfully, implement recovery plans as required, (ii) lead the development and execution of opportunity win strategies with comprehensive understanding of the customer needs, competitive landscape and Samsung SDI value proposition, (iii) effectively communicate and influence the organization to submit responsive proposals, and actively participate in successful contract negotiations, (iv) maintain up-to-date information in Customer Relationship Management and Pipeline Management tool for Sales and Order forecasting, and (v) resolve outstanding delivery and Account Receivable issues.


- Key Account Management responsibilities include: (i) owner of customer account at SDIA, (ii) Establish account strategy with team to increase sales, penetration, profitability and customer satisfaction, (iii) manage and develop close relationships across customer organizations to establish preference for Samsung SDI, influence product requirements, decisions, and successfully negotiate contracts with excellent understanding of the customer decision making process, (iii) monitor and identify new products and services required for OEMs and the market and (iv) mobilize account team to resolve significant product or service issues to the satisfaction of the customer and business.

REQUIREMENTS

Qualifications:

- BS, Engineering or Business degree

- At least 5 years of automotive industry experience supplying components and/or working at STLA, Ford, GM or comparable OEMs or large Tier-1s

- Must have unrestricted authorization to work in the United States and a driver's license.


Required Skills:

- Must be able to establish and grow strong relationships with primary and executive

contacts, both with customers & with internal partners

- Ability to coordinate and interact with partners in a cross-functional organization

- Excellent written and verbal communications skills

- Exceptional relationship skills

- Strong organizational and multi-tasking skills, with a high level of integrity and creativity

- Full proficiency in MS Office and with CRM / Pipeline Management tools

- Customer-focused mindset

- Knowledge of automotive industry practices and protocols



Preferred Qualifications:

- 5 years minimum automotive industry sales account management experience


Knowledge of battery technologies and/or EV platform technologies

- Proven track record of sales growth attainment

- Experience in global organizations

- Formal negotiation training and negotiation experience in an automotive context

- Experience in automotive logistics, sales forecasting and budgeting, near and long-term (revenue and strategic planning)

- Understanding of automotive quotation processes and cost breakdown requirements

- MBA desirable


INTERNAL TRAINING REQUIREMENTS

  • Quality Policy
  • Health & Safety Orientation
  • Quality Objectives
  • New Hire or New Position Orientation
  • Environmental Policy Statement
  • Samsung Philosophy and Values

QUALITY ASSURANCE REQUIREMENTS

  • Comply with requirements of the Quality Operating System (QOS) in accordance with ISO 9001:2008
  • Identify concerns and initiate corrective actions (through verification) relating to product, process and quality systems
  • Initiate preventative and continuous improvement actions relating to product, process and quality systems

HEALTH & SAFETY REQUIREMENTS

  • Follow safe work procedures established by the Company; and follow the OH&S directions of the head of your department or supervisor
  • Use of appropriate personal protective equipment (PPE) and safety systems
  • Where PPE is required to control exposure to hazards in the workplace, wear and maintain the PPE as directed, as indicated in a risk assessment, or as required in OH&S procedures
  • Use other safety and emergency equipment provided in the workplace as directed or as required in OH&S procedures
  • Assist with the preparation of risk assessments
  • Before commencing work or research, a risk assessment should be conducted to identify, assess and control the hazards associated with the work or research. This should be conducted in conjunction with other relevant staff, researchers and the supervisor
  • Report OH&S problems
  • Report workplace hazards to the supervisor as soon as possible after they occur
  • Report injury or illness arising from workplace activities using the incident/injury reporting system as soon as possible after the incident
  • Lead incident investigations and implement corrective actions
  • Complete monthly H&S inspections
Samsung SDI logo

About Samsung SDI

Sourced by ZipRecruiter

Industry

Electrical equipment, appliance, and component manufacturing

Company size

1,001 - 5,000 Employees

Headquarters location

Auburn Hills, MI, US

Year founded

2015

View All Samsung SDI Jobs