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Quality Account Manager Jobs in Rochester, MI (NOW HIRING)

Job Posting Title Account Manager Summary Working directly with customers to collect information ... This would include, but not be limited to Sales, quality, and engineering issues, as well as final ...

Job Summary * The Account Manager serves as the primary point of contact for a portfolio of ... Conduct regular site walkthroughs with clients to ensure quality and service expectations are met

... quality control and production efficiency, based on JENOPTIK sales methods to uncover customer ... manage customer communications and JENOPTIK customer relationship with named accounts. * Sales ...

From routine vascular assessments to advanced procedures, our team ensures comprehensive, high-quality care for all our patients. We are seeking a high-energy, dynamic Account Manager to join our ...

From routine vascular assessments to advanced procedures, our team ensures comprehensive, high-quality care for all our patients. We are seeking a high-energy, dynamic Account Manager to join our ...

For over 91 years, we've delivered consistent, high-quality products and services to our customers ... The Strategic Account Manager has dual responsibility to be the primary point of contact for a ...

You will also manage quality and consistency of product and service delivery. Being in a fast-paced environment, this role requires a consultative sales and management approach. Each Dealer Account ...

You will also manage quality and consistency of product and service delivery. Being in a fast-paced environment, this role requires a consultative sales and management approach. Each Dealer Account ...

You will also manage quality and consistency of product and service delivery. Being in a fast-paced environment, this role requires a consultative sales and management approach. Each Dealer Account ...

Provide quality customer service to existing accounts with a goal of 93% retention or more. * Collaborate within a team thatincludesProducers, Sr. Account Managers, and Associate Account Managers.

Key Account Manager - Madison Heights, MI To reach the sales and profitability goals set for a ... Actively cooperate in maintaining, promoting and improving the OHSE and Quality department. If you ...

Coordinate cross-functional customer activity (Quality, Program Management, Engineering, Operations ... Develop and execute account plans and growth strategies for assigned customers, including U.S. and ...

Coordinate cross-functional customer activity (Quality, Program Management, Engineering, Operations ... Develop and execute account plans and growth strategies for assigned customers, including U.S. and ...

C.D.D. (Quality / Cost / Delivery / Development, Design or Demand Creation) perspective. Achieve revenue and profit plan, its progress management and forecasting for assigned accounts. Drive ...

Showing results 21-40

Quality Account Manager information

See Rochester, MI salary details

$27.2K

$60.6K

$97.6K

How much do quality account manager jobs pay per year?

As of Aug 15, 2026, the average yearly pay for quality account manager in Rochester, MI is $60,581.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,200.00 and $72,300.00 per year, depending on experience, location, and employer.

What is the difference between Quality Account Manager vs Quality Assurance Specialist?

AspectQuality Account ManagerQuality Assurance Specialist
Primary FocusManaging client accounts, ensuring quality standards meet client expectationsDeveloping and implementing quality assurance processes and testing
Work EnvironmentClient-facing, project management, cross-department collaborationLaboratory, production, or software testing environments
Required CredentialsRelevant certifications (e.g., ISO, Six Sigma), experience in quality managementQuality assurance certifications, technical skills, industry-specific knowledge

While both roles focus on quality, the Quality Account Manager primarily manages client relationships and ensures quality standards align with client needs, whereas the Quality Assurance Specialist concentrates on developing testing procedures and ensuring product or service quality through technical assessments.

What is a quality account manager?

A Quality Account Manager is a professional responsible for ensuring that products or services meet certain quality standards while managing relationships with clients or customers. They serve as the main point of contact between the company and its clients regarding quality assurance issues, resolving concerns, and ensuring compliance with industry regulations. Their duties often include monitoring quality metrics, coordinating audits, and implementing improvements to processes. Quality Account Managers play a critical role in maintaining customer satisfaction and supporting continuous improvement initiatives within an organization.

How does a quality account manager typically collaborate with cross-functional teams to address client concerns?

A Quality Account Manager works closely with teams such as production, engineering, and customer service to resolve client issues related to product quality. They serve as the main point of contact for clients, gathering feedback and ensuring internal teams understand and act on client requirements. Regular meetings, status updates, and joint problem-solving sessions are common, allowing the Quality Account Manager to advocate for the client's needs while ensuring compliance with company standards. This collaborative approach helps build strong client relationships and ensures continuous improvement.

What are the key skills and qualifications needed to thrive as a quality account manager, and why are they important?

To thrive as a Quality Account Manager, you need expertise in quality assurance practices, account management, and a solid understanding of industry regulations, often supported by a degree in a related field. Familiarity with quality management systems (such as ISO 9001), CRM software, and data analysis tools is typically expected. Exceptional communication, problem-solving, and relationship-building skills help you collaborate with clients and internal teams effectively. These skills are crucial for ensuring client satisfaction, maintaining compliance, and driving continuous improvement in quality standards.

What are popular job titles related to Quality Account Manager jobs in Rochester, MI?

For Quality Account Manager jobs in Rochester, MI, the most frequently searched job titles are:

What job categories do people searching Quality Account Manager jobs in Rochester, MI look for?

The top searched job categories for Quality Account Manager jobs in Rochester, MI are:

What cities near Rochester, MI are hiring for Quality Account Manager jobs?

Cities near Rochester, MI with the most Quality Account Manager job openings:

Account Manager

Aampower

Detroit, MI โ€ข On-site

Full-time

Re-posted yesterday


Job description

Job Posting Title

Account Manager

Job Description Summary

Working directly with customers to collect information, sell additional products and services to current customers, and ensure customers' needs are met. Following organizational policies and procedures and maintaining clear and direct line of communication within the organization to meet customer requirements. Achieving assigned new business targets within an assigned account(s). Develop and maintain relationships on smaller scale accounts.

Job Description:

  • The primary function of a Sales Account Manager is to oversee, manage, and coordinate all customer related activities internally within Dauch, so that the end results are projected favorably with the customer.
  • This would include, but not be limited to Sales, quality, and engineering issues, as well as final use by the customer assembly plants.
  • Oversee that all customer requests are responded to and satisfied on time.
  • Accurately detail all customer requirements to Dauch for analysis and future implementation.
  • Assist in program launch activities.
  • Ensure correct design levels from both an engineering and sales prospective.
  • Review Dauch UCRS responses for accuracy, coordinate revisions / corrections, and develop commercial proposal for presentation to customer.
  • Track and Report commercial status / activities for all Dauch Internal program reviews and meetings.
  • Take lead role for all customer meetings, including engineering Product Development Team meetings (PDT's).
  • Respond to EWO Design Change Statements and develop / estimate commercial impact.
  • Track and maintain the business case changes so that overall profitability can be improved (Engineering Change Tracking Sheets).
  • Develop / Gather details for Rebillable Tooling submissions, and track all customer owed tooling & piece price purchase orders.
  • In conjunction with the Director and Sales Manager, establishes strategic marketing plans (short-and long-range) to achieve corporate objectives for Dauch products. Ensures successful execution of strategic plans.
  • Responsible for the establishment and efficient operation of administrative systems in support of Dauch sales function, utilizing networked computerized systems where appropriate.
  • Coordinates customers volume analysis including operating premium and banking programs as required.
  • Researches, analyzes and monitors financial, technological, and demographic factors to capitalize on market opportunities and minimize effects of competitive activity.
  • Oversees maintenance of customer database.
  • All other duties as assigned.

Required Skills and Education

  • Completed Bachelor's Degree in Business Administration, Marketing, Sales, Engineering or related field.
  • 3+ years experience in automotive industry with sales experience.

About Dauch:

Dauch Corporation is a premier Driveline and Metal Forming supplier serving the global automotive industry with a powertrain-agnostic product portfolio that supports electric, hybrid, and internal combustion vehicles. The company is headquartered in Detroit, MI, with operations that span 24 countries and more than 175 locations. Formed through the acquisition of Dowlais Group plc and its subsidiaries - GKN Automotive and GKN Powder Metallurgy, Dauch unites deep engineering roots with global manufacturing capabilities and an entrepreneurial spirit to move mobility forward. Visit www.dauch.com to learn more.


Dauch will not discriminate against any Associate or applicant for employment because of age, race, color, gender, religion, weight, height, marital status, sexual orientation, genetic history or information, gender identity or expression, disability, protected veteran status, national origin, or other characteristic protected by law. Dauch will take affirmative action to ensure that applicants are employed, and that Associates are treated equally during employment, without regard to their age, race, color, gender, religion, weight, height, marital status, sexual orientation, genetic history or information, gender identity or expression, disability, protected veteran status, national origin, or other characteristic protected by law. For the Disabled Job Seeker: We offer reasonable accommodations for qualified disabled individuals who are applicants for employment. To request assistance or accommodations, please e-mail TalentAcquisition@aam.com. Dauch is an equal opportunity/affirmative action employer.