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Quality Account Manager Jobs in Rochester, MI (NOW HIRING)

Westlake Financial

Dealer Account Manager

Detroit, MI · On-site

You will also manage quality and consistency of product and service delivery. Being in a fast-paced environment, this role requires a consultative sales and management approach. Each Dealer Account ...

The Hankey Group

Dealer Account Manager

Detroit, MI · On-site

You will also manage quality and consistency of product and service delivery. Being in a fast-paced environment, this role requires a consultative sales and management approach. Each Dealer Account ...

MNP

Tier Account Manager

Sterling Heights, MI · On-site

$65K - $80K/yr

Our fast-growing, fastener manufacturing company is seeking a Tier Account Manager. This position ... Utilizes assigned Quality Department personnel to liaison between customer and operations to ...

HUB

Senior Account Manager

Troy, MI

Provide quality customer service to existing accounts with a goal of 93% retention or more. * Collaborate within a team thatincludesProducers, Sr. Account Managers, and Associate Account Managers.

MNP

Tier Account Manager

Sterling Heights, MI · On-site

Our fast-growing, fastener manufacturing company is seeking a Tier Account Manager. This position ... Utilizes assigned Quality Department personnel to liaison between customer and operations to ...

Venteon

Key Account Manager

Madison Heights, MI · On-site

Key Account Manager - Madison Heights, MI To reach the sales and profitability goals set for a ... Actively cooperate in maintaining, promoting and improving the OHSE and Quality department. If you ...

MNP

Tier Account Manager

Sterling Heights, MI · On-site

$65K - $80K/yr

Our fast-growing, fastener manufacturing company is seeking a Tier Account Manager. This position ... Utilizes assigned Quality Department personnel to liaison between customer and operations to ...

Laepple Automotive

Sales Account Manager

Detroit, MI · On-site

$105K - $120K/yr

Partner with Engineering, Quality, Production, Supply Chain, and Finance to ensure customer ... Minimum of five (5) years of progressive experience in sales, account management, or program ...

Magna

Account Manager- GM

Troy, MI · On-site

Coordinate cross-functional customer activity (Quality, Program Management, Engineering, Operations ... Develop and execute account plans and growth strategies for assigned customers, including U.S. and ...

fontana

Key Account Manager

Sterling Heights, MI · On-site

Utilizes assigned Quality Department personnel to liaison between customer and operations to ... account management experience. * Maintains professional and technical knowledge by attending ...

Pivot + Edge

Account Manager- Automotive

Novi, MI · On-site

C.D.D. (Quality / Cost / Delivery / Development, Design or Demand Creation) perspective. Achieve revenue and profit plan, its progress management and forecasting for assigned accounts. Drive ...

Mann+Hummel GmbH

Sales Account Manager

Troy, MI · On-site

Role Summary The main responsibilities of the Sales Account Manager - OE will be account management ... Main Tasks * Provide ongoing support to customers to ensure high quality customer service and ...

Joysonsafety

Sr. Account Manager

Auburn Hills, MI · On-site

$125 - $150/hr

Joyson Safety Systems harnesses collaboration and innovation to ensure quality and exemplary ... Position Summary The Senior Account Manager is responsible for managing strategic OEM customer ...

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Showing results 41-60

All JobsQuality Account JobsQuality Account Manager JobsQuality Account Manager Jobs in Rochester, MI

Quality Account Manager information

See Rochester, MI salary details

$27.2K

$60.6K

$97.6K

How much do quality account manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for quality account manager in Rochester, MI is $60,581.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,200.00 and $72,300.00 per year, depending on experience, location, and employer.

What is a quality account manager?

A Quality Account Manager is a professional responsible for ensuring that products or services meet certain quality standards while managing relationships with clients or customers. They serve as the main point of contact between the company and its clients regarding quality assurance issues, resolving concerns, and ensuring compliance with industry regulations. Their duties often include monitoring quality metrics, coordinating audits, and implementing improvements to processes. Quality Account Managers play a critical role in maintaining customer satisfaction and supporting continuous improvement initiatives within an organization.

How does a quality account manager typically collaborate with cross-functional teams to address client concerns?

A Quality Account Manager works closely with teams such as production, engineering, and customer service to resolve client issues related to product quality. They serve as the main point of contact for clients, gathering feedback and ensuring internal teams understand and act on client requirements. Regular meetings, status updates, and joint problem-solving sessions are common, allowing the Quality Account Manager to advocate for the client's needs while ensuring compliance with company standards. This collaborative approach helps build strong client relationships and ensures continuous improvement.

What are the key skills and qualifications needed to thrive as a quality account manager, and why are they important?

To thrive as a Quality Account Manager, you need expertise in quality assurance practices, account management, and a solid understanding of industry regulations, often supported by a degree in a related field. Familiarity with quality management systems (such as ISO 9001), CRM software, and data analysis tools is typically expected. Exceptional communication, problem-solving, and relationship-building skills help you collaborate with clients and internal teams effectively. These skills are crucial for ensuring client satisfaction, maintaining compliance, and driving continuous improvement in quality standards.

What is the difference between Quality Account Manager vs Quality Assurance Specialist?

AspectQuality Account ManagerQuality Assurance Specialist
Primary FocusManaging client accounts, ensuring quality standards meet client expectationsDeveloping and implementing quality assurance processes and testing
Work EnvironmentClient-facing, project management, cross-department collaborationLaboratory, production, or software testing environments
Required CredentialsRelevant certifications (e.g., ISO, Six Sigma), experience in quality managementQuality assurance certifications, technical skills, industry-specific knowledge

While both roles focus on quality, the Quality Account Manager primarily manages client relationships and ensures quality standards align with client needs, whereas the Quality Assurance Specialist concentrates on developing testing procedures and ensuring product or service quality through technical assessments.

What are popular job titles related to Quality Account Manager jobs in Rochester, MI?

For Quality Account Manager jobs in Rochester, MI, the most frequently searched job titles are:

What job categories do people searching Quality Account Manager jobs in Rochester, MI look for?

The top searched job categories for Quality Account Manager jobs in Rochester, MI are:

What cities near Rochester, MI are hiring for Quality Account Manager jobs?

Cities near Rochester, MI with the most Quality Account Manager job openings:

Quality Account Manager jobs near you

Dealer Account Manager

Westlake Financial

Detroit, MI • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 days ago

Job description

WESTLAKE FINANCIAL
Westlake Financial is the largest privately held auto finance company in the United States with demonstrated growth year over year. We continue to expand our teams and diversify our business model. This leads to cementing us as a leader in the automotive lending industry.
Westlake continues to grow its market share within the Auto Industry with assets in excess of 20B. We have business relationships in all 50 states, including Puerto Rico. We are looking to acquire talented individuals as we expand our market share. Westlake Financial believes in PEOPLE with the PURPOSE and PASSION to assist our more than 25,000 dealer partners throughout North America.
Our Dealer Account Managers are individuals with the vision and dedication to provide world-class customer service to our dealer partners through training and prospecting for business opportunities. This is a challenging, dynamic field position with high earnings potential and opportunities for career advancement.
The Dealer Account Manager position offers a highly incentivized performance-based compensation package. A motivated and driven individual can earn up to and beyond a six-figure income.
We invite you to learn more about the position, please visit https://www.westlakefinancial.com/employee-recruitment/
Job Description
Dealer Account Manager
Remote - on the road
Our Dealer Account Managers are individuals with the vision and dedication needed to assist our current and future dealer partner sell more cars and trucks by financing more customers.
Our Dealer Account Manager is a challenging and dynamic position with opportunity for advancement. As a Dealer Account Manager with Westlake Financial, you will be educating and training our current Dealer partners in the assigned area, along with acquiring new source and contacts. You will manage and consult in all sales activities and account development for those dealers within the area assigned. You will also manage quality and consistency of product and service delivery.
Being in a fast-paced environment, this role requires a consultative sales and management approach. Each Dealer Account Manager will manage their own dealer base to understand the Westlake Program so they can grow and succeed
This is a full-time position including full-time benefits. We are looking for highly motivated, highly dedicated candidates who are comfortable working in a field environment and traveling in a local market.
What is it like being part of the Westlake Team?
  • New Hire training is provided to ensure your success in your new role. This training will prepare and provide you with proper knowledge and skills to perform the role successfully.
  • You will be part of a positive environment and supportive team where you will be encouraged to raise questions, promote ideas to yield good results.
  • We are a well-established and constantly growing auto finance company; we believe in PEOPLE with the PURPOSE and PASSION.

What will you do as our Dealer Account Manger?
  • Prepare presentations and proposals to communicate company products and services to all levels of management within Independent and Franchise Dealerships
  • Identify sales prospects and contact these and other accounts assigned to you
  • Follow-up on new leads and referrals resulting from field activity in both independent and franchise dealers
  • Develop, maintain and grow current and potential dealer partners within the Independent and Franchise Dealer communities
  • Constant and effective communication via phone and in-person visits with dealer partners to train on current programs and fast funding requirements
  • Provide solutions, rehash and restructure vehicle loans for approval in a profitable manner for Westlake and the Dealership Partners
  • Assist with the preparation of sales contracts by educating the dealer on what is needed for proper verification by Westlake Financial
  • Develop, maintain and understand sales materials and keep up to date on current financial product knowledge
  • Participate in marketing events such as seminars, trade shows, and telemarketing events for independent and franchise dealers

Qualifications
Qualities we look for in our Dealer Account Manger?
  • Demonstrated experience in Automotive, Finance and Sales (required)
  • 1-2 year's previous experience in a Sales role with a proven track record of success
  • College degree (preferred or equivalent work experience)
  • Presentation skills (from initial creation to delivery)
  • Strong Interpersonal and communication skills
  • Knowledge of advertising and sales promotion techniques
  • Strong computer skills and adaptability to new technology
  • Goal oriented with a desire for improvement and advancement
  • Able to communicate and work amicably with diverse teams
  • Knowledge/Experience with the use of DealerTrack, Routeone, or CUDL (beneficial)
  • Previous Outside Sales Experience, (preferred)
  • Significant local travel to current and potential clients. This requires the possession of a valid state driver's license

Benefits
What do we offer?
  • Medical, Dental, and Vision benefits
  • Life Insurance and Long-term disability plans
  • Flexible Spending Account
  • 401K matching
  • Employee Stock Ownership Program in a $20 Billion Company, plus company matching
  • Wellness Programs
  • Metro Tap Card and Metro-link Reimbursement (for Los Angeles, CA employees only)
  • Career Path Opportunities
  • Discounts on Parks, Museums, Movie Tickets, and Attractions
  • Annual Flu Shot
  • Paid Vacations Days
  • Paid Sick days
  • Paid holidays
  • HGym (available in our Los Angeles, CA & Dallas,TX office)
  • Rental Car Discounts, Dell Member Purchase Program
  • UKG Wallet

ACKNOWLEDGMENTS
We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
We are an equal opportunity employer and do not unlawfully discriminate in employment. No question on this application is used for the purpose of limiting or excluding any applicant from consideration for employment on a basis prohibited by local, state, or federal law. Equal access to employment, services, and programs is available to all persons. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the organization.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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