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Quality Account Manager Jobs in Rochester, MI (NOW HIRING)

IMI plc

Key Account Manager

Rochester Hills, MI · On-site

... a Key Account Management Career. You will own the accounts, lead commercial activities, works ... Is comfortable working across engineering, operations, supply chain and quality * Has the ambition ...

Asphalt Specialists, LLC.

Sales Account Manager

Pontiac, MI

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Who We Are ASI emphasizes quality in all aspects of construction; from design to underground to ... An Account Manager is a hybrid role that merges responsibilities for securing projects and managing ...

grede

Sr. Account Manager

Southfield, MI · On-site

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

The Senior Account Manager is the key face to the customer, they must build effective relationships with engineering, quality, purchasing, and plant personnel. They are expected to support all ...

Grede

Sr. Account Manager

Southfield, MI · On-site

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

The Senior Account Manager is the key face to the customer, they must build effective relationships with engineering, quality, purchasing, and plant personnel. They are expected to support all ...

ASI Paving

Sales Account Manager

Pontiac, MI

Invite a friend Back to job search Who We Are ASI emphasizes quality in all aspects of construction ... An Account Manager is a hybrid role that merges responsibilities for securing projects and managing ...

LG Electronics

Automotive OEM Account Manager

Troy, MI · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Located in Southeast Michigan, LG Magna USA provides engineering, sales, and quality solutions for ... Our Sales Account Manager position is a collaborative and highly impactful role that will be ...

Dover Corporation

OEM Account Manager

Livonia, MI

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Account management is critical, including customer systems/portal usage and data entry knowledge ... Facilitate commercial, technical, and sometimes quality-related communication between Warn ...

Valeo

Key Account Manager

Troy, MI

Manage the relationship with the customer in case of claims and logistic/quality crisis * Monitor ... Key Account Manager Organization: BG Customer Schedule: Full time Employee Status: Regular Job Type:

Dover Corporation

OEM Account Manager

Livonia, MI · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Account management is critical, including customer systems/portal usage and data entry knowledge ... Facilitate commercial, technical, and sometimes quality-related communication between Warn ...

ZF LIFETEC

Account Manager - Ford

Washington, MI · On-site

The Account Manager I is responsible for both the support of existing business, as well as the ... Challenge internal stakeholder towards technical, economic, and quality requirements, create best ...

Dover Corporation

OEM Account Manager

Livonia, MI

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Account management is critical, including customer systems/portal usage and data entry knowledge ... Facilitate commercial, technical, and sometimes quality-related communication between Warn ...

Valeo

Key Account Manager

Troy, MI · On-site

Manage the relationship with the customer in case of claims and logistic/quality crisis * Monitor ... Key Account Manager Organization: BG Customer Schedule: Full time Employee Status: Regular Job Type:

ZF LIFETEC

Account Manager - Ford

Washington, MI · On-site

The Account Manager I is responsible for both the support of existing business, as well as the ... Challenge internal stakeholder towards technical, economic, and quality requirements, create best ...

Minth North America

Sr. Account Manager

Wixom, MI · On-site

$90K - $110K/yr

  • Medical

  • Retirement

Our Sales team is expanding and looking to add a Sr. Account Manager for our Toyota customers. We ... or Quality Department with any commercial issues related to the Assembly Plants or Warranty ...

Minth North America

Key Account Manager

Wixom, MI · On-site

$110K - $120K/yr

  • Medical

  • Retirement

The Key Account Manager will manage and maintain all assigned accounts, identify future business ... or Quality Department with any commercial issues related to the Assembly Plants or Warranty ...

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Showing results 41-60

All JobsQuality Account JobsQuality Account Manager JobsQuality Account Manager Jobs in Rochester, MI

Quality Account Manager information

See Rochester, MI salary details

$27.2K

$60.6K

$97.6K

How much do quality account manager jobs pay per year?

As of Aug 15, 2026, the average yearly pay for quality account manager in Rochester, MI is $60,581.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,200.00 and $72,300.00 per year, depending on experience, location, and employer.

What is the difference between Quality Account Manager vs Quality Assurance Specialist?

AspectQuality Account ManagerQuality Assurance Specialist
Primary FocusManaging client accounts, ensuring quality standards meet client expectationsDeveloping and implementing quality assurance processes and testing
Work EnvironmentClient-facing, project management, cross-department collaborationLaboratory, production, or software testing environments
Required CredentialsRelevant certifications (e.g., ISO, Six Sigma), experience in quality managementQuality assurance certifications, technical skills, industry-specific knowledge

While both roles focus on quality, the Quality Account Manager primarily manages client relationships and ensures quality standards align with client needs, whereas the Quality Assurance Specialist concentrates on developing testing procedures and ensuring product or service quality through technical assessments.

What is a quality account manager?

A Quality Account Manager is a professional responsible for ensuring that products or services meet certain quality standards while managing relationships with clients or customers. They serve as the main point of contact between the company and its clients regarding quality assurance issues, resolving concerns, and ensuring compliance with industry regulations. Their duties often include monitoring quality metrics, coordinating audits, and implementing improvements to processes. Quality Account Managers play a critical role in maintaining customer satisfaction and supporting continuous improvement initiatives within an organization.

How does a quality account manager typically collaborate with cross-functional teams to address client concerns?

A Quality Account Manager works closely with teams such as production, engineering, and customer service to resolve client issues related to product quality. They serve as the main point of contact for clients, gathering feedback and ensuring internal teams understand and act on client requirements. Regular meetings, status updates, and joint problem-solving sessions are common, allowing the Quality Account Manager to advocate for the client's needs while ensuring compliance with company standards. This collaborative approach helps build strong client relationships and ensures continuous improvement.

What are the key skills and qualifications needed to thrive as a quality account manager, and why are they important?

To thrive as a Quality Account Manager, you need expertise in quality assurance practices, account management, and a solid understanding of industry regulations, often supported by a degree in a related field. Familiarity with quality management systems (such as ISO 9001), CRM software, and data analysis tools is typically expected. Exceptional communication, problem-solving, and relationship-building skills help you collaborate with clients and internal teams effectively. These skills are crucial for ensuring client satisfaction, maintaining compliance, and driving continuous improvement in quality standards.

What are popular job titles related to Quality Account Manager jobs in Rochester, MI?

For Quality Account Manager jobs in Rochester, MI, the most frequently searched job titles are:

What job categories do people searching Quality Account Manager jobs in Rochester, MI look for?

The top searched job categories for Quality Account Manager jobs in Rochester, MI are:

What cities near Rochester, MI are hiring for Quality Account Manager jobs?

Cities near Rochester, MI with the most Quality Account Manager job openings:

Quality Account Manager jobs near you

Junior Account Manager - Entry Level

Merit Manufacturing

Warren, MI • On-site

$38K - $52K/yr

Full-time

Medical, Dental

Re-posted 19 days ago

Job description

Junior Account Manager
Mission Statement
The Junior Account Manager serves as the primary support for assigned customer accounts, helping ensure every project, order, and customer interaction is executed with excellence. This role works closely with customers and internal teams to coordinate production, manage timelines, solve problems, and deliver an outstanding customer experience.
The Junior Account Manager is the quarterback behind the scenes keeping communication flowing, projects organized, and customers confident that Merit Manufacturing will deliver on its commitments.
Key Responsibilities
  • Support assigned customer accounts and build strong customer relationships.
  • Serve as a primary point of contact for customer communication and follow-up.
  • Coordinate customer orders, forecasts, product launches, and production schedules.
  • Monitor open orders and proactively communicate updates to customers.
  • Track customer projects and ensure action items are completed on time.
  • Work closely with Production, Planning, Purchasing, Warehouse, Quality, R&D, and Finance to ensure customer expectations are met.
  • Assist in resolving customer concerns related to quality, inventory, production, and shipping.
  • Prepare reports, meeting notes, and customer documentation.
  • Participate in customer meetings and business reviews.
  • Help identify opportunities to improve customer satisfaction and internal processes.
  • Maintain accurate customer records and account documentation.
Qualifications
  • Outstanding communication and interpersonal skills.
  • Strong organizational and time management abilities.
  • Excellent problem-solving skills and attention to detail.
  • Ability to prioritize multiple projects in a fast-paced environment.
  • Professional, positive, and customer-focused attitude.
  • Comfortable working with multiple departments across the organization.
  • Strong computer skills including Microsoft Office.
  • Willingness to learn manufacturing operations and customer account management.
Experience
  • 1-3 years of experience in Customer Service, Account Management, Sales Support, Project Coordination, Supply Chain, or a related field preferred.
  • Manufacturing, contract manufacturing, or consumer products experience is a plus.
  • Bachelor's degree in Business, Marketing, Supply Chain, Communications, or a related field is preferred but not required.
  • Recent graduates with relevant internships or customer-facing experience are encouraged to apply.
A Little About Us
Merit Manufacturing is a Contract Manufacturer in the Personal Care space.
We make products like Shampoo, Body Wash, Beard Oil, Lotions, and Laundry Detergent for nationwide brands that you've definitely heard of and probably have sitting in your home.
In just six years, we've experienced tremendous growth, and we're just getting started.
We recently moved into a state-of-the-art manufacturing facility designed to support innovation, collaboration, and continued expansion. Whether you're working with customers, in the lab, on the production floor, or in the office, you'll be part of a team that's building something special.
At Merit, we believe our people are our greatest investment. We provide opportunities for professional growth, encourage new ideas, and empower employees to make a meaningful impact every day.
Why You'll Love This Role
  • Build relationships with nationally recognized brands.
  • Learn every aspect of contract manufacturing and customer account management.
  • Work alongside experienced leaders who will invest in your growth.
  • Gain exposure to product launches, manufacturing operations, and customer strategy.
  • Every day brings new challenges, new projects, and opportunities to learn.
  • Clear opportunities for career advancement into Account Management leadership.
The Basics
Location: Warren, MI
Schedule: Monday-Friday | Standard Business Hours
Pay: Competitive and based on experience
Benefits
  • Healthcare
  • Dental
  • Flexible Time Off Policy
  • Performance Bonus Opportunities
  • Year-End Bonus Opportunity
  • Company Events
  • Professional Development Opportunities
Career Growth
This position is designed for someone looking to build a long-term career with Merit Manufacturing.
Potential career paths include:
  • Account Manager
  • Senior Account Manager
  • Account Management Team Lead
  • Director of Brand Relations

We believe in promoting from within and investing in employees who demonstrate initiative, accountability, and a passion for customer success.
Equality
Merit Manufacturing is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, religion, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.

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