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Customer Account Manager Jobs in Rochester, MI (NOW HIRING)

varonis

Account Manager

Detroit, MI · On-site

Account Manager FLSA Status:Exempt Department:Sales Summary The Account Manager is responsible for ... Establish and maintain current customer relationships by responding to customer requests and ...

Rent-A-Center

Account Manager

Mount Clemens, MI · On-site

$15.17 - $17.85/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Rent-A-Center

Account Manager

Warren, MI · On-site

$15.17 - $17.85/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Rent-A-Center

Account Manager

Warren, MI · On-site

$15.17 - $17.85/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Knight Watch

Account Manager

Novi, MI · On-site

At Knight Watch, how we serve our customers matters. The Sales Account Manager is responsible for managing and growing a portfolio of small-to-medium commercial clients while developing the skills ...

Knight Watch Inc

Account Manager

Novi, MI

At Knight Watch, how we serve our customers matters. The Sales Account Manager is responsible for managing and growing a portfolio of small-to-medium commercial clients while developing the skills ...

Knight Watch Inc

Account Manager

Novi, MI · On-site

At Knight Watch, how we serve our customers matters. The Sales Account Manager is responsible for managing and growing a portfolio of small-to-medium commercial clients while developing the skills ...

Sanhua

Account Manager (Automotive)

Rochester, MI · On-site

Manage the overall relationship with customers, cultivating key stakeholder relationships across sales and application engineering functions to ensure successful account management and support for ...

S&A Solutions

Account Manager

Sterling Heights, MI · On-site

We are currently seeking motivated candidates with an entrepreneurial spirit with an account managing and recruiting background for our long-term career opportunity. If you are self-motivated and ...

IGI

Account Manager

Commerce, MI · On-site

We have an immediate opening for a Account Manager to join our Commerce Twp., MI office. This key ... Our presentation, video conferencing, and digital signage systems help customers use the right ...

IGI

Account Manager

Commerce Township, MI · On-site

... customer loyalty and satisfaction. Qualifications * Technical degree or strong technical aptitude ... Additional Information The Account Manager and all our employees are the most important asset ...

Varonis

Account Manager

Detroit, MI · Remote

Job Title: Account Manager FLSA Status:Exempt Department:Sales Summary The Account Manager is ... Establish and maintain current customer relationships by responding to customer requests and ...

Askia Incorporation

Be Seen First

Account Manager | Entry Level Sales + Training

Royal Oak, MI · On-site

$55K - $65K/yr

Account Manager | Entry Level Sales Representing the Greater Detroit Area | Askia Inc At Askia Inc ... We specialize in customer acquisition and growth strategies for nationally recognized clients, but ...

Askia Incorporation

Be Seen First

Account Manager | Entry Level Sales + Training

Royal Oak, MI · On-site

$55K - $65K/yr

Account Manager | Entry Level Sales Representing the Greater Detroit Area | Askia Inc At Askia Inc ... We specialize in customer acquisition and growth strategies for nationally recognized clients, but ...

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All JobsCustomer Account JobsCustomer Account Manager JobsCustomer Account Manager Jobs in Rochester, MI

Customer Account Manager information

See Rochester, MI salary details

$23.9K

$43.6K

$69K

How much do customer account manager jobs pay per year?

As of Aug 19, 2026, the average yearly pay for customer account manager in Rochester, MI is $43,566.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,100.00 and $49,700.00 per year, depending on experience, location, and employer.

What does a customer account manager do?

A Customer Account Manager is responsible for building and maintaining strong relationships with clients to ensure their satisfaction and loyalty. They handle client accounts, address concerns, resolve issues, and identify opportunities to offer additional products or services. Their role involves acting as the main point of contact between the company and its customers, coordinating with internal teams to meet client needs, and ensuring that service delivery meets agreed standards. By managing customer accounts effectively, they contribute to customer retention and business growth.

What are the key skills and qualifications needed to thrive as a customer account manager?

To thrive as a Customer Account Manager, you need strong relationship management skills, sales acumen, and typically a bachelor's degree in business or a related field. Familiarity with CRM systems like Salesforce, Microsoft Office Suite, and data analysis tools is commonly required. Excellent communication, problem-solving, and negotiation abilities help you build trust and resolve client issues effectively. These skills ensure high customer satisfaction, client retention, and the achievement of business growth objectives.

How does a customer account manager typically balance proactive client outreach with responding to daily inquiries?

Customer Account Managers often juggle planned client check-ins and strategy meetings with the need to address ad hoc questions or issues that arise throughout the day. Effective time management and prioritization are key, as you'll need to ensure clients feel supported while also driving long-term account growth. Many teams use CRM tools and scheduling systems to stay organized and maintain regular communication. Collaborating closely with sales, support, and product teams helps you resolve client concerns efficiently and identify upselling or renewal opportunities.

What is the difference between Customer Account Manager vs Sales Representative?

AspectCustomer Account ManagerSales Representative
Primary RoleManage existing customer accounts, ensure satisfaction, and foster long-term relationshipsIdentify prospects, promote products, and close new sales
Work EnvironmentCustomer service settings, client meetings, account reviewsSales meetings, trade shows, cold calling
CredentialsCustomer service skills, industry knowledge, sometimes CRM certificationsSales skills, product knowledge, often sales certifications

The main difference is that Customer Account Managers focus on maintaining and growing existing client relationships, while Sales Representatives primarily seek new clients and sales opportunities. Both roles require strong communication skills and industry knowledge, but their core objectives differ—retention versus acquisition.

How much does a customer account manager get paid?

The average salary for a customer account manager typically ranges from $50,000 to $75,000 per year, depending on experience, industry, and location. Salaries can be higher with additional certifications or in specialized sectors, and some roles may include bonuses or commissions based on performance.

What is the role of a customer account manager?

A customer account manager is responsible for maintaining and growing relationships with clients, ensuring their needs are met and resolving issues. They often coordinate with sales, support, and other departments, using CRM tools to track account activity and performance. Strong communication and problem-solving skills are essential in this role.

What are the most commonly searched types of Customer Account jobs in Rochester, MI?

The most popular types of Customer Account jobs in Rochester, MI are:

What are popular job titles related to Customer Account Manager jobs in Rochester, MI?

For Customer Account Manager jobs in Rochester, MI, the most frequently searched job titles are:

What job categories do people searching Customer Account Manager jobs in Rochester, MI look for?

The top searched job categories for Customer Account Manager jobs in Rochester, MI are:

What cities near Rochester, MI are hiring for Customer Account Manager jobs?

Cities near Rochester, MI with the most Customer Account Manager job openings:

Customer Account Manager jobs near you
Infographic showing various Customer Account Manager job openings in Rochester, MI as of August 2026, with employment types broken down into 77% Full Time, 20% Part Time, 2% Contract, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $43,566 per year, or $20.9 per hour.

Account Manager

varonis

Detroit, MI • On-site

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Varonis rating

7.3

Company rating: 7.3 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

181st of 245 rated software companies

Job description

Description
Job Description
Job Title: Account Manager
FLSA Status:Exempt
Department:Sales
Summary
The Account Manager is responsible for selling and presenting Varonis' products and services to current and net-new prospective enterprise accounts.
The Varonis Account Manager will be aligned with a local Sales Engineer. The goal, as a team, will be to build a strong business justification to the end user, while ensuring that the given annual quota is met/exceeded.
Location: This is a remote position; however, we are seeking candidates based in Michigan.
Responsibilities
  • Prospect and identify key decision makers within the targeted leads.
  • Present and sell Varonis' products and services to current and potential clients.
  • Follow up on leads and referrals resulting from field activity, while maintaining and expanding the database of contacts within the targeted organizations.
  • Uphold sales activities which include prospecting, cold calling, booking appointments, performing demos, and creating proposals.
  • Present to C-Level prospective clients as well as to resellers through effective and enticing product demonstrations.
  • Partner with Sales Managers and Channel Managers to determine a strategic sales approach.
  • Establish and maintain current customer relationships by responding to customer requests and managing/resolving customer issues.
  • Support the reseller communication channel throughout the sales process.
  • Maintain accurate account information and activity details in the Customer Relationship Management system (CRM).
  • Participate in marketing events such as seminars and trade shows when necessary.
  • Percent of travel varies by territory.

Requirements
  • 5+ years of business-to-business sales experience/preferably selling computer software.
  • Security Software industry experience preferred.
  • Salesforce and Microsoft Outlook skills preferred.
  • Prior experience selling software products through use of channel partners is a plus.
  • Strong communication and presentation skills.
  • A healthy list of pre-established and prospective contacts in a given territory.
  • Willingness to learn technical aspects of selling the Varonis product.
  • Bachelor's Degree from a four-year College/University is preferred.

Competencies
To perform this job successfully, an individual should demonstrate the following competencies:
  • Achievement Focus: Demonstrates persistence and overcomes obstacles; recognizes and acts on opportunities; sets and achieves challenging goals; takes calculated risks to accomplish goals.
  • Sales Skills: Achieves sales goals; initiates new contacts; maintains customer satisfaction; maintains records and promptly submits information; overcomes objections with persuasion and persistence.
  • Sense of Urgency: Displays a matter of utmost urgency; understands the importance of making critical business decisions promptly with strong attention to detail; realizes that efficiency and prioritization are critical to success.
  • Customer Service: Manages difficult or emotional customer situations; meets commitments; responds promptly to customer needs; solicits customer feedback to improve service.
  • Problem Solving: Identifies and resolves problems promptly; gathers and analyzes information skillfully; develops alternative solutions.
  • Written Communications: Edits work for spelling and grammar; presents numerical data effectively; varies writing style to meet needs; writes clearly and informatively.
  • Oral Communication: Demonstrates group presentation skills; listens and gets clarification; responds well to questions; speaks clearly and persuasively.
  • Adaptability: Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events.
  • Planning/Organizing: Prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; develops realistic action plans.

We invite you to check out our Instagram Page to gain further insight into the Varonis culture!
@VaronisLife
Varonis is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristics.
Please review our Notice of E-Verify Participation and our Right to Work Statements.

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