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Customer Account Manager Jobs in Decatur, GA (NOW HIRING)

This position is primarily focused on existing customer engagement. As a Account Manager, you should work to satisfy customers' needs and requests, respond to their queries in a timely manner and ...

This position is primarily focused on existing customer engagement. As a Account Manager, you should work to satisfy customers' needs and requests, respond to their queries in a timely manner and ...

Account Manager

Atlanta, GA · On-site

$65K/yr

This position is primarily focused on existing customer engagement. As a Account Manager, you should work to satisfy customers' needs and requests, respond to their queries in a timely manner and ...

We empower businesses-and their customers-to achieve more through innovation, automation, and intelligent insights. The Role Presidio is hiring experienced SLED Account Managers to join our growing ...

Lead Account Manager - REMOTE

Atlanta, GA · On-site +1

$214K - $322K/yr

You will be responsible for developing strong customer relationships, identifying new business opportunities, and ensuring customer satisfaction through effective account management and strategic ...

Sell customers on the benefits of timely lease agreement renewal payments * Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals * Assist ...

Lead Account Manager - REMOTE

Atlanta, GA · On-site +1

$214K - $322K/yr

You will be responsible for developing strong customer relationships, identifying new business opportunities, and ensuring customer satisfaction through effective account management and strategic ...

Account Manager Entry Level

Atlanta, GA · On-site

$45K - $60K/yr

Engage with customers, in-person, in a professional, friendly manner * Operates as the point of ... Account Manager Role * A Degree is preferred but not required as you do not need a degree to be ...

New

Lead Account Manager - REMOTE

Atlanta, GA · On-site +1

$214K - $322K/yr

You will be responsible for developing strong customer relationships, identifying new business opportunities, and ensuring customer satisfaction through effective account management and strategic ...

We deliver best-in-class services for both our customers and carriers by leveraging our proprietary ... Track growth/decline of managed customer accounts and identify new opportunities * Utilize TMS to ...

We deliver best-in-class services for both our customers and carriers by leveraging our proprietary ... Track growth/decline of managed customer accounts and identify new opportunities * Utilize TMS to ...

We deliver best-in-class services for both our customers and carriers by leveraging our proprietary ... Track growth/decline of managed customer accounts and identify new opportunities * Utilize TMS to ...

Collaborate with Account Managers, Customer Account Specialists, and Sales teams to support customer strategy and operational execution * Protect company margin through disciplined execution ...

Showing results 41-60

Customer Account Manager information

See Decatur, GA salary details

$25.4K

$46.2K

$73.2K

How much do customer account manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for customer account manager in Decatur, GA is $46,210.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,100.00 and $52,700.00 per year, depending on experience, location, and employer.

What does a customer account manager do?

A Customer Account Manager is responsible for building and maintaining strong relationships with clients to ensure their satisfaction and loyalty. They handle client accounts, address concerns, resolve issues, and identify opportunities to offer additional products or services. Their role involves acting as the main point of contact between the company and its customers, coordinating with internal teams to meet client needs, and ensuring that service delivery meets agreed standards. By managing customer accounts effectively, they contribute to customer retention and business growth.

What are the key skills and qualifications needed to thrive as a customer account manager?

To thrive as a Customer Account Manager, you need strong relationship management skills, sales acumen, and typically a bachelor's degree in business or a related field. Familiarity with CRM systems like Salesforce, Microsoft Office Suite, and data analysis tools is commonly required. Excellent communication, problem-solving, and negotiation abilities help you build trust and resolve client issues effectively. These skills ensure high customer satisfaction, client retention, and the achievement of business growth objectives.

How does a customer account manager typically balance proactive client outreach with responding to daily inquiries?

Customer Account Managers often juggle planned client check-ins and strategy meetings with the need to address ad hoc questions or issues that arise throughout the day. Effective time management and prioritization are key, as you'll need to ensure clients feel supported while also driving long-term account growth. Many teams use CRM tools and scheduling systems to stay organized and maintain regular communication. Collaborating closely with sales, support, and product teams helps you resolve client concerns efficiently and identify upselling or renewal opportunities.

What is the difference between Customer Account Manager vs Sales Representative?

AspectCustomer Account ManagerSales Representative
Primary RoleManage existing customer accounts, ensure satisfaction, and foster long-term relationshipsIdentify prospects, promote products, and close new sales
Work EnvironmentCustomer service settings, client meetings, account reviewsSales meetings, trade shows, cold calling
CredentialsCustomer service skills, industry knowledge, sometimes CRM certificationsSales skills, product knowledge, often sales certifications

The main difference is that Customer Account Managers focus on maintaining and growing existing client relationships, while Sales Representatives primarily seek new clients and sales opportunities. Both roles require strong communication skills and industry knowledge, but their core objectives differ—retention versus acquisition.

How much does a customer account manager get paid?

The average salary for a customer account manager typically ranges from $50,000 to $75,000 per year, depending on experience, industry, and location. Salaries can be higher with additional certifications or in specialized sectors, and some roles may include bonuses or commissions based on performance.

What is the role of a customer account manager?

A customer account manager is responsible for maintaining and growing relationships with clients, ensuring their needs are met and resolving issues. They often coordinate with sales, support, and other departments, using CRM tools to track account activity and performance. Strong communication and problem-solving skills are essential in this role.

What are the most commonly searched types of Customer Account jobs in Decatur, GA?

The most popular types of Customer Account jobs in Decatur, GA are:

What are popular job titles related to Customer Account Manager jobs in Decatur, GA?

For Customer Account Manager jobs in Decatur, GA, the most frequently searched job titles are:

What job categories do people searching Customer Account Manager jobs in Decatur, GA look for?

The top searched job categories for Customer Account Manager jobs in Decatur, GA are:

What cities near Decatur, GA are hiring for Customer Account Manager jobs?

Cities near Decatur, GA with the most Customer Account Manager job openings:

Infographic showing various Customer Account Manager job openings in Decatur, GA as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $46,210 per year, or $22.2 per hour.

Customer Success | Account Manager

Speedchain

Atlanta, GA • On-site

Other

Medical, Dental, Vision, PTO

This job post has expired 2 days ago. Applications are no longer accepted.


Job description

Customer Success | Account Manager

Midtown office, Atlanta, GA

As an Account Manager team member, you will deliver value to our customers and revenue for our business by owning the implementation, expansion, and retention of a portfolio of current Speedchain customers. As an early member of the team, you will have the opportunity to help build and refine Speedchain's scaled account management motion. This is a customer-facing role that requires a passion for the Speedchain customer.

Execute successful onboarding of the Speedchain card program and platform across accounts in partnership with our Account Executives

  • Build and nurture strong relationships across new and existing customers to better achieve their needs and manage all reporting of health within accounts

  • Develop deep, multi-threaded relationships with decision-makers at your customers

  • Drive spend across your book of business by owning retention, expansions, and overall growth

  • Lead Quarterly Business Reviews within your portfolio to identify opportunities for growth and collaborate with clients on strategy and upcoming product releases

  • Collaborate with product, support, and marketing teams to provide informed recommendations into Speechain's product roadmap & customer communication strategy that enhance the customer experience and drive efficiencies throughout the account lifecycle

Minimum 2 years of account management, implementation and/or customer success experience in a SaaS organization

  • Ability to anticipate customers' needs to identify growth opportunities across various types of accounts

  • Excellent verbal and written communication skills, as well as interpersonal skills

  • Organizational, project management, and time management skills

  • Familiarity with basic sales tools and common metrics

  • High adaptability and understanding of change within the evolution of a startup

  • Experience in the construction industry is preferred but not required

Competitive salary and performance-based bonuses

  • Unlimited Vacation

  • Medical, dental, and vision insurance

  • Professional development opportunities

  • Collaborative and inclusive work environment

We are proud to be an EEO/AA employer. Applicants for employment are considered without regard to race, creed, color, religion, sex, sexual orientation, marital status, national origin, age, disability, status as a veteran, Vietnam Era Veteran, or being a member of the Reserves or National Guard.