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Customer Account Coordinator Jobs in Decatur, GA

EMPIRE OFFICE INC

Furniture Account Coordinator

Atlanta, GA · On-site

$19 - $24.75/hr

This role is responsible for providing exceptional customer service and operational support ... The Furniture Account Coordinator will support the sales team and partner closely with vendors ...

EMPIRE OFFICE INC

Furniture Account Coordinator

Atlanta, GA · On-site

$19 - $24.75/hr

This role is responsible for providing exceptional customer service and operational support ... The Furniture Account Coordinator will support the sales team and partner closely with vendors ...

Exhibitus

Trade show Account Coordinator

Tucker, GA

$18.75 - $24.50/hr

Tradeshow Account Coordinator Location: Tucker, GA, 30084 Department: Account Management Reports To ... Proficiency in Microsoft Office Suite and CRM tools. * Strong attention to detail in all aspects of ...

OTR Solutions

Account Coordinator (Part-time)

Roswell, GA · On-site

$18.50 - $24/hr

As an Account Coordinator, you will be responsible for growing and sustaining our business ... Day-to-day activities will include providing exceptional customer service, auditing, processing ...

Flex HR

Customer Account Specialist

Atlanta, GA · On-site

... customer accounts, owning shipment execution from creation through delivery. This role requires ... Scheduling, coordination, and accessorial charges management * Strong written and verbal ...

Flex HR

Customer Account Specialist

Atlanta, GA · On-site

... customer accounts, owning shipment execution from creation through delivery. This role requires ... Scheduling, coordination, and accessorial charges management * Strong written and verbal ...

Flex HR

Customer Account Specialist

Atlanta, GA

... customer accounts, owning shipment execution from creation through delivery. This role requires ... Scheduling, coordination, and accessorial charges management * Strong written and verbal ...

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All JobsCustomer Account JobsCustomer Account Coordinator JobsCustomer Account Coordinator Jobs in Decatur, GA

Customer Account Coordinator information

See Decatur, GA salary details

$22.9K

$45.1K

$78.6K

How much do customer account coordinator jobs pay per year?

As of Aug 12, 2026, the average yearly pay for customer account coordinator in Decatur, GA is $45,084.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,100.00 and $48,800.00 per year, depending on experience, location, and employer.

What is a customer account coordinator?

Customer Account Coordinators are professionals responsible for managing and maintaining relationships with clients or customers on behalf of a company. Their duties often include addressing customer inquiries, resolving issues, processing orders, and ensuring client satisfaction. They act as a liaison between customers and internal teams, such as sales or support, to ensure that client needs are met efficiently. Strong communication, organizational skills, and attention to detail are essential for this role.

Is a customer account coordinator entry level?

A customer account coordinator position is often considered entry level, suitable for candidates with basic customer service skills and some administrative experience. Many roles require a high school diploma or equivalent, and on-the-job training is common. Advancement opportunities may include developing skills in account management, CRM software, and communication.

How does a customer account coordinator typically collaborate with other departments to resolve client issues?

Customer Account Coordinators frequently work alongside teams such as sales, logistics, and customer service to address and resolve client concerns efficiently. They often serve as the main point of contact, facilitating communication between the client and internal departments to ensure that information is accurately conveyed and solutions are implemented promptly. This collaborative approach helps maintain client satisfaction and builds strong, long-term relationships. Effective coordination and proactive follow-up are key aspects of the role.

What is the difference between Customer Account Coordinator vs Customer Service Representative?

AspectCustomer Account CoordinatorCustomer Service Representative
Primary RoleManages customer accounts, processes orders, and maintains account informationHandles customer inquiries, provides support, and resolves issues
Required SkillsAccount management, communication, organizationCommunication, problem-solving, product knowledge
Work EnvironmentOffice setting, client interactions, CRM systemsCall centers, retail, online support
Common CertificationsCustomer service or account management certificationsCustomer service certifications often preferred

While both roles involve customer interaction, the Customer Account Coordinator focuses on managing specific accounts and maintaining ongoing relationships, whereas the Customer Service Representative primarily addresses immediate customer inquiries and issues. Understanding these differences helps in choosing the right career path or job search focus.

What are the key skills and qualifications needed to thrive as a customer account coordinator, and why are they important?

To thrive as a Customer Account Coordinator, you need strong organizational abilities, attention to detail, and a background in business or customer service, often supported by a bachelor's degree or equivalent experience. Familiarity with CRM software, ERP systems, and office productivity tools like Excel is typically required. Outstanding communication, problem-solving skills, and the ability to multitask set top performers apart in this role. These skills are crucial for ensuring accurate order processing, maintaining customer satisfaction, and supporting seamless account management.
What are the most commonly searched types of Customer Account jobs in Decatur, GA? The most popular types of Customer Account jobs in Decatur, GA are:
What are popular job titles related to Customer Account Coordinator jobs in Decatur, GA? For Customer Account Coordinator jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Customer Account Coordinator jobs in Decatur, GA look for? The top searched job categories for Customer Account Coordinator jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Customer Account Coordinator jobs? Cities near Decatur, GA with the most Customer Account Coordinator job openings:
Customer Account Coordinator jobs near you
Infographic showing various Customer Account Coordinator job openings in Decatur, GA as of August 2026, with employment types broken down into 76% Full Time, 22% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $45,084 per year, or $21.7 per hour.

Account Coordinator - Remote

Scopes Facility Services, Inc

Alpharetta, GA • On-site

$50K - $55K/yr

Full-time

Posted 20 days ago

Job description

About Company:

Founded in 1988 in Tennessee, Scopes Facility Services began with a focus on floor care for discount retailers, notably Dollar General, before expanding into landscape services and growing its footprint across the Southeast over three decades.

Significant growth occurred in 2021 with the purchase of Creative Maintenance Systems (CMS) of Irvine, California, bringing white-glove janitorial and maintenance services into Scopes’ portfolio. CMS, known for its quality service and competitive pricing since its inception in 1998, was a strategic addition, enhancing Scopes’ service offerings.

Further expansion into commercial landscaping was realized in December 2021, with the acquisition of Davis Landscape of Buford, Georgia. Davis, an established name in commercial landscaping since 1994, serves over 170 properties and has been consistently recognized for its growth and excellence in the Atlanta area.

Today, headquartered in Alpharetta, Georgia, Scopes Facility Services operates nationwide, offering a wide range of interior and exterior facility services, supporting over 25,000 locations across various industries. With a comprehensive service portfolio, Scopes remains a leading provider in facility services.

About the Role: (The position is eligible for remote work)

The Account Coordinator plays a pivotal role in supporting the account management team to ensure seamless communication and execution of client projects. This position is responsible for coordinating between clients, internal teams, and external vendors to deliver high-quality service and meet project deadlines. The Account Coordinator will manage schedules, track project progress, and assist in preparing reports and presentations that reflect client needs and campaign performance. By maintaining organized records and facilitating clear communication, this role helps to build strong client relationships and contributes to overall client satisfaction. Ultimately, the Account Coordinator ensures that all account activities run smoothly, enabling the team to achieve business objectives and foster long-term partnerships.

Minimum Qualifications:

  • Bachelor’s degree in Business, Marketing, Communications, or a related field.
  • 1-2 years of experience in account coordination, client services, or project management.
  • Strong organizational skills with the ability to manage multiple tasks and deadlines simultaneously.
  • Excellent verbal and written communication skills.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with project management tools.

Preferred Qualifications:

  • Experience working in a remote or virtual team environment.
  • Knowledge of CRM software such as Salesforce or HubSpot.
  • Background in advertising, marketing, or digital media industries.
  • Ability to analyze data and generate actionable insights.
  • Certification in project management (e.g., PMP, CAPM) or related fields.

Responsibilities:

  • Serve as the primary point of contact for clients on routine matters, ensuring timely and professional communication.
  • Coordinate project timelines, deliverables, and resources across multiple teams to meet client expectations and deadlines.
  • Assist in preparing client presentations, reports, and proposals by gathering and organizing relevant data and insights.
  • Monitor account activities and maintain detailed documentation to support account managers and leadership.
  • Collaborate with internal departments such as creative, marketing, and sales to facilitate project execution and resolve issues promptly.

Skills:

The Account Coordinator utilizes strong communication skills daily to liaise effectively between clients and internal teams, ensuring clarity and alignment on project goals. Organizational skills are critical for managing multiple projects, tracking deadlines, and maintaining accurate records that support smooth workflow. Proficiency with software tools like Microsoft Office and project management platforms enables efficient preparation of reports and presentations that inform decision-making. Analytical skills help in interpreting client data and campaign results to provide meaningful updates and recommendations. Additionally, adaptability and problem-solving abilities are essential for addressing challenges promptly and maintaining client satisfaction in a dynamic remote work environment.