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Customer Experience Coordinator Jobs in Decatur, GA

OkWhen

Customer Experience Coordinator

Atlanta, GA · On-site

$17.25 - $22.50/hr

Customer Experience Coordinator We are looking for a proactive, people focused Customer Experience Coordinator to join our team. You will be a key touchpoint for our users by providing live technical ...

Guardian Pharmacy

Customer Experience Coordinator

Atlanta, GA · On-site

$17.25 - $22.50/hr

Customer Experience Coordinator Help Shape an Exceptional Customer Experience At Guardian Pharmacy, we believe superior service leads to better outcomes. As our Customer Experience Coordinator, you ...

OkWhen

Customer Experience Coordinator

Dunwoody, GA · On-site

$17.75 - $23.25/hr

We are looking for a proactive, people focused Customer Experience Coordinator to join our team. You will be a key touchpoint for our users by providing live technical support, moderating virtual ...

OkWhen

Customer Experience Coordinator

Dunwoody, GA · On-site

$17.75 - $23.25/hr

We are looking for a proactive, people focused Customer Experience Coordinator to join our team. You will be a key touchpoint for our users by providing live technical support, moderating virtual ...

OkWhen

Customer Experience Coordinator

Dunwoody, GA · On-site

$17.75 - $23.25/hr

We are looking for a proactive, people focused Customer Experience Coordinator to join our team. You will be a key touchpoint for our users by providing live technical support, moderating virtual ...

TJX Companies

Customer Experience Coordinator

Smyrna, GA · On-site

$14.25 - $14.75/hr

Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs * Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for ...

TJ Maxx

Customer Experience Coordinator

Smyrna, GA

$14.25 - $14.75/hr

Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs * Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for ...

TJX Companies

Customer Experience Coordinator

Smyrna, GA · On-site

$14.25 - $14.75/hr

Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs * Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for ...

TJX Companies

Customer Experience Coordinator

Kennesaw, GA · On-site

$13 - $13.50/hr

Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs * Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for ...

TJ Maxx

Customer Experience Coordinator

Smyrna, GA · On-site

$14.25 - $14.75/hr

... the customer experience while promoting loyalty programs Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates Addresses customer concerns and ...

Tjx

Customer Experience Coordinator

Smyrna, GA · On-site

$14.25 - $14.75/hr

Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs * Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for ...

Tjx

Customer Experience Coordinator

Kennesaw, GA · On-site

$13 - $13.50/hr

Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs * Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for ...

TJX Companies

Customer Experience Coordinator

Smyrna, GA

$14.25 - $14.75/hr

Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs * Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for ...

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All JobsCustomer Experience JobsCustomer Experience Coordinator JobsCustomer Experience Coordinator Jobs in Decatur, GA

Customer Experience Coordinator information

See Decatur, GA salary details

$12

$19

$27

How much do customer experience coordinator jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for customer experience coordinator in Decatur, GA is $19.79, according to ZipRecruiter salary data. Most workers in this role earn between $16.88 and $22.07 per hour, depending on experience, location, and employer.

What does a customer experience coordinator do?

A Customer Experience Coordinator is responsible for ensuring that customers have a positive and seamless experience with a company’s products or services. They handle customer inquiries, resolve complaints, and coordinate with various departments to address and improve customer needs. Additionally, they may gather feedback, analyze customer interactions, and help implement strategies to enhance customer satisfaction and loyalty.

What is the difference between Customer Experience Coordinator vs Customer Service Representative?

AspectCustomer Experience CoordinatorCustomer Service Representative
Primary FocusEnhancing overall customer experience and satisfactionHandling individual customer inquiries and issues
Skills & CertificationsCommunication, problem-solving, customer experience strategiesCommunication, problem-solving, product knowledge
Work EnvironmentCross-department collaboration, strategic planningDirect customer interaction, call centers, retail
Industry UsageRetail, hospitality, tech companiesRetail, telecom, service industries

While both roles focus on customer satisfaction, the Customer Experience Coordinator works proactively to improve the overall customer journey, whereas the Customer Service Representative handles direct customer interactions and resolves issues. The Coordinator's role is more strategic, often involving collaboration across departments, while the Representative's role is more transactional and operational.

How does a customer experience coordinator typically collaborate with other departments to resolve customer issues?

Customer Experience Coordinators often serve as a bridge between customers and internal teams, such as sales, product development, and technical support. When addressing customer concerns, they gather detailed feedback and work closely with relevant departments to find effective solutions, ensuring a seamless experience for the customer. This role requires strong communication and organizational skills, as coordinators must track issues, follow up on resolutions, and communicate updates both internally and to customers. Regular cross-functional meetings and collaborative platforms are commonly used to streamline these interactions.

What are the key skills and qualifications needed to thrive as a customer experience coordinator, and why are they important?

To thrive as a Customer Experience Coordinator, you need strong communication, problem-solving, and organizational skills, often supported by a background in customer service or business administration. Familiarity with customer relationship management (CRM) systems, helpdesk software, and data analysis tools is typically required. Exceptional interpersonal skills, empathy, and adaptability help you build rapport with customers and resolve issues effectively. These abilities are vital for ensuring a seamless customer journey, fostering loyalty, and supporting business growth.
What are the most commonly searched types of Customer Experience jobs in Decatur, GA? The most popular types of Customer Experience jobs in Decatur, GA are:
What are popular job titles related to Customer Experience Coordinator jobs in Decatur, GA? For Customer Experience Coordinator jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Customer Experience Coordinator jobs in Decatur, GA look for? The top searched job categories for Customer Experience Coordinator jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Customer Experience Coordinator jobs? Cities near Decatur, GA with the most Customer Experience Coordinator job openings:
Customer Experience Coordinator jobs near you
Infographic showing various Customer Experience Coordinator job openings in Decatur, GA as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $41,171 per year, or $19.8 per hour.

Customer Experience Coordinator

OkWhen

Atlanta, GA • On-site

$17.25 - $22.50/hr

Other

Re-posted 6 days ago

Job description

Customer Experience Coordinator

We are looking for a proactive, people focused Customer Experience Coordinator to join our team. You will be a key touchpoint for our users by providing live technical support, moderating virtual events, and helping customers succeed on our platform through clear communication, education, and reliable follow through.

Key Responsibilities

Live Technical Support

  • Deliver real time technical assistance via chat, email, and video during business hours and live events.
  • Troubleshoot platform issues and escalate to technical or product teams when needed.
  • Maintain an in depth knowledge of our platform's features and common workflows.

Customer Communication

  • Respond promptly to customer inquiries across all channels (email, chat, social, etc.).
  • Own issues from first contact through resolution, ensuring a positive experience.
  • Document recurring questions and share insights to improve products and processes.

Live Event Moderation & Support

  • Serve as a live technical moderator for virtual events.
  • Perform "tech checks" with presenters prior to their sessions to ensure they are set up for success.
  • Monitor chat, Q&A, and technical stability during events and coordinate quick resolutions.
  • Support occasional early morning, evening, or weekend events when required.

Customer Education

  • Guide users on how to best use our platform by sharing helpful resources and clear explanations.
  • Help create and maintain FAQs, help center articles, and training materials.
  • Identify gaps in user understanding and collaborate with the Customer Experience Manager and other team members to address them.

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