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Customer Experience Coordinator Jobs in Decatur, GA

Crestfield Talent

Customer Experience Coordinator

Atlanta, GA · On-site

$17.25 - $22.50/hr

Crestfield Talent is seeking a dependable and customer-focused Customer Experience Coordinator to support day-to-day customer communication, service follow-up, and internal coordination in Atlanta.

New

Crestfield Talent

Customer Experience Coordinator

Atlanta, GA · On-site

$17.25 - $22.50/hr

Crestfield Talent is seeking a dependable and customer-focused Customer Experience Coordinator to support day-to-day customer communication, service follow-up, and internal coordination in Atlanta.

New

Guardian Pharmacy

Customer Experience Coordinator

Atlanta, GA · On-site

$17.25 - $22.50/hr

As our Customer Experience Coordinator , you'll play an important role in supporting the teams responsible for delivering an outstanding experience to our customers nationwide. This is an excellent ...

OkWhen

Customer Experience Coordinator

Dunwoody, GA · On-site

$17.75 - $23.25/hr

We are looking for a proactive, people focused Customer Experience Coordinator to join our team. You will be a key touchpoint for our users by providing live technical support, moderating virtual ...

OkWhen

Customer Experience Coordinator

Dunwoody, GA · On-site

$17.75 - $23.25/hr

We are looking for a proactive, people focused Customer Experience Coordinator to join our team. You will be a key touchpoint for our users by providing live technical support, moderating virtual ...

TJX Companies

Customer Experience Coordinator

Smyrna, GA · On-site

$14.25 - $14.75/hr

Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs * Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for ...

TJX Companies

Customer Experience Coordinator

Kennesaw, GA · On-site

$13 - $13.50/hr

Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs * Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for ...

TJX Companies

Customer Experience Coordinator

Smyrna, GA · On-site

$14.25 - $14.75/hr

Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs * Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for ...

Cintas

Customer Experience Coordinator

Norcross, GA · On-site

$16.50 - $21.75/hr

Requisition Number: 232950 The Customer Experience Coordinator provides outstanding customer service to both our internal partners and our customers through various activities using their knowledge ...

Tjx

Customer Experience Coordinator

Kennesaw, GA · On-site

$13 - $13.50/hr

Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs * Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for ...

Tjx

Customer Experience Coordinator

Smyrna, GA · On-site

$14.25 - $14.75/hr

Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs * Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for ...

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All JobsCustomer Experience JobsCustomer Experience Coordinator JobsCustomer Experience Coordinator Jobs in Decatur, GA

Customer Experience Coordinator information

See Decatur, GA salary details

$12

$19

$27

How much do customer experience coordinator jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for customer experience coordinator in Decatur, GA is $19.79, according to ZipRecruiter salary data. Most workers in this role earn between $16.88 and $22.07 per hour, depending on experience, location, and employer.

What does a customer experience coordinator do?

A Customer Experience Coordinator is responsible for ensuring that customers have a positive and seamless experience with a company’s products or services. They handle customer inquiries, resolve complaints, and coordinate with various departments to address and improve customer needs. Additionally, they may gather feedback, analyze customer interactions, and help implement strategies to enhance customer satisfaction and loyalty.

How does a customer experience coordinator typically collaborate with other departments to resolve customer issues?

Customer Experience Coordinators often serve as a bridge between customers and internal teams, such as sales, product development, and technical support. When addressing customer concerns, they gather detailed feedback and work closely with relevant departments to find effective solutions, ensuring a seamless experience for the customer. This role requires strong communication and organizational skills, as coordinators must track issues, follow up on resolutions, and communicate updates both internally and to customers. Regular cross-functional meetings and collaborative platforms are commonly used to streamline these interactions.

What are the key skills and qualifications needed to thrive as a customer experience coordinator, and why are they important?

To thrive as a Customer Experience Coordinator, you need strong communication, problem-solving, and organizational skills, often supported by a background in customer service or business administration. Familiarity with customer relationship management (CRM) systems, helpdesk software, and data analysis tools is typically required. Exceptional interpersonal skills, empathy, and adaptability help you build rapport with customers and resolve issues effectively. These abilities are vital for ensuring a seamless customer journey, fostering loyalty, and supporting business growth.

What is the difference between Customer Experience Coordinator vs Customer Service Representative?

AspectCustomer Experience CoordinatorCustomer Service Representative
Primary FocusEnhancing overall customer experience and satisfactionHandling individual customer inquiries and issues
Skills & CertificationsCommunication, problem-solving, customer experience strategiesCommunication, problem-solving, product knowledge
Work EnvironmentCross-department collaboration, strategic planningDirect customer interaction, call centers, retail
Industry UsageRetail, hospitality, tech companiesRetail, telecom, service industries

While both roles focus on customer satisfaction, the Customer Experience Coordinator works proactively to improve the overall customer journey, whereas the Customer Service Representative handles direct customer interactions and resolves issues. The Coordinator's role is more strategic, often involving collaboration across departments, while the Representative's role is more transactional and operational.

What are the most commonly searched types of Customer Experience jobs in Decatur, GA?

The most popular types of Customer Experience jobs in Decatur, GA are:

What job categories do people searching Customer Experience Coordinator jobs in Decatur, GA look for?

The top searched job categories for Customer Experience Coordinator jobs in Decatur, GA are:

What cities near Decatur, GA are hiring for Customer Experience Coordinator jobs?

Cities near Decatur, GA with the most Customer Experience Coordinator job openings:

Customer Experience Coordinator jobs near you
Infographic showing various Customer Experience Coordinator job openings in Decatur, GA as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $41,171 per year, or $19.8 per hour.

Customer Experience Coordinator

Crestfield Talent

Atlanta, GA • On-site

$17.25 - $22.50/hr

Full-time

Posted yesterday

New

Job description

Crestfield Talent is seeking a dependable and customer-focused Customer Experience Coordinator to support day-to-day customer communication, service follow-up, and internal coordination in Atlanta.

This role is a good fit for someone who communicates clearly, stays organized, and enjoys helping customers while keeping requests and follow-up tasks on track.

Responsibilities

  • Respond to customer questions by phone and email

  • Assist with routine service and account requests

  • Update customer information and interaction notes

  • Follow up on open requests and pending items

  • Coordinate customer needs with internal teams

  • Schedule calls, appointments, and follow-up activities

  • Help resolve routine service concerns

  • Maintain accurate and organized customer records

Qualifications

  • Strong communication and customer service skills

  • Good organization and attention to detail

  • Comfortable using CRM and office software

  • Able to manage multiple customer requests

  • Professional and dependable

  • Previous customer service, client support, or office experience is preferred

Skills

Customer Experience • Customer Service • CRM • Client Support • Phone Support • Email Communication • Scheduling • Customer Relations • Problem Solving • Organization • Time Management

Position Highlights

  • Full-time schedule

  • Paid training and onboarding

  • Professional business environment

  • Customer-facing experience

  • Opportunities for professional growth