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Customer Experience Coordinator Jobs in Decatur, GA

Tjx

Retail Customer Experience Coordinator

Alpharetta, GA · On-site

$14.25 - $14.75/hr

Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs * Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for ...

XWELL

Experience Coordinator

Atlanta, GA · On-site

$19 - $24/hr

As an Experience Coordinator, you will play a pivotal role in ensuring an exceptional and seamless customer experience for travelers. You will be responsible for coordinating spa services, managing ...

XWELL

Experience Coordinator

Atlanta, GA · On-site

$18.75 - $23.75/hr

As an Experience Coordinator, you will play a pivotal role in ensuring an exceptional and seamless customer experience for travelers. You will be responsible for coordinating spa services, managing ...

XpresSpa

Experience Coordinator

Atlanta, GA

$18.75 - $23.75/hr

As an Experience Coordinator, you will play a pivotal role in ensuring an exceptional and seamless customer experience for travelers. You will be responsible for coordinating spa services, managing ...

XWELL, Inc.

Experience Coordinator

Atlanta, GA · On-site

As an Experience Coordinator, you will play a pivotal role in ensuring an exceptional and seamless customer experience for travelers. You will be responsible for coordinating spa services, managing ...

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All JobsCustomer Experience JobsCustomer Experience Coordinator JobsCustomer Experience Coordinator Jobs in Decatur, GA

Customer Experience Coordinator information

See Decatur, GA salary details

$12

$19

$27

How much do customer experience coordinator jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for customer experience coordinator in Decatur, GA is $19.79, according to ZipRecruiter salary data. Most workers in this role earn between $16.88 and $22.07 per hour, depending on experience, location, and employer.

What does a customer experience coordinator do?

A Customer Experience Coordinator is responsible for ensuring that customers have a positive and seamless experience with a company’s products or services. They handle customer inquiries, resolve complaints, and coordinate with various departments to address and improve customer needs. Additionally, they may gather feedback, analyze customer interactions, and help implement strategies to enhance customer satisfaction and loyalty.

What is the difference between Customer Experience Coordinator vs Customer Service Representative?

AspectCustomer Experience CoordinatorCustomer Service Representative
Primary FocusEnhancing overall customer experience and satisfactionHandling individual customer inquiries and issues
Skills & CertificationsCommunication, problem-solving, customer experience strategiesCommunication, problem-solving, product knowledge
Work EnvironmentCross-department collaboration, strategic planningDirect customer interaction, call centers, retail
Industry UsageRetail, hospitality, tech companiesRetail, telecom, service industries

While both roles focus on customer satisfaction, the Customer Experience Coordinator works proactively to improve the overall customer journey, whereas the Customer Service Representative handles direct customer interactions and resolves issues. The Coordinator's role is more strategic, often involving collaboration across departments, while the Representative's role is more transactional and operational.

How does a customer experience coordinator typically collaborate with other departments to resolve customer issues?

Customer Experience Coordinators often serve as a bridge between customers and internal teams, such as sales, product development, and technical support. When addressing customer concerns, they gather detailed feedback and work closely with relevant departments to find effective solutions, ensuring a seamless experience for the customer. This role requires strong communication and organizational skills, as coordinators must track issues, follow up on resolutions, and communicate updates both internally and to customers. Regular cross-functional meetings and collaborative platforms are commonly used to streamline these interactions.

What are the key skills and qualifications needed to thrive as a customer experience coordinator, and why are they important?

To thrive as a Customer Experience Coordinator, you need strong communication, problem-solving, and organizational skills, often supported by a background in customer service or business administration. Familiarity with customer relationship management (CRM) systems, helpdesk software, and data analysis tools is typically required. Exceptional interpersonal skills, empathy, and adaptability help you build rapport with customers and resolve issues effectively. These abilities are vital for ensuring a seamless customer journey, fostering loyalty, and supporting business growth.
What are the most commonly searched types of Customer Experience jobs in Decatur, GA? The most popular types of Customer Experience jobs in Decatur, GA are:
What are popular job titles related to Customer Experience Coordinator jobs in Decatur, GA? For Customer Experience Coordinator jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Customer Experience Coordinator jobs in Decatur, GA look for? The top searched job categories for Customer Experience Coordinator jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Customer Experience Coordinator jobs? Cities near Decatur, GA with the most Customer Experience Coordinator job openings:
Customer Experience Coordinator jobs near you
Infographic showing various Customer Experience Coordinator job openings in Decatur, GA as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $41,171 per year, or $19.8 per hour.

Remote Customer Experience Coordinator

Nexora Talent

Atlanta, GA • Remote

$17.25 - $22.50/hr

Part-time

Posted 16 days ago

Job description

Customer Experience Coordinator (Remote)

We are looking for a motivated and customer-focused Customer Experience Coordinator to join our growing remote team. In this role, you will support clients by coordinating services, answering questions, and ensuring every interaction is smooth, organized, and positive from start to finish.

As a Customer Experience Coordinator, you will communicate with clients, assist with scheduling and service coordination, provide accurate information, and help create outstanding customer experiences. This is an excellent opportunity for individuals who enjoy helping others, working remotely, and building strong relationships through exceptional service.

Key Responsibilities

  • Respond to client inquiries via phone, email, and online messaging platforms.

  • Coordinate customer requests and assist with scheduling and service updates.

  • Provide clear and accurate information regarding available services and processes.

  • Maintain organized records of customer interactions and service details.

  • Ensure timely follow-up and deliver professional customer support.

  • Collaborate with team members to ensure a seamless client experience.

  • Resolve customer concerns efficiently while maintaining a high level of professionalism.

  • Deliver outstanding service that builds customer satisfaction and loyalty.

Benefits

  • 100% Remote position.

  • Flexible work schedule.

  • Comprehensive onboarding and training provided.

  • Performance-based growth opportunities.

  • Supportive and collaborative team environment.

  • Work-life balance with the flexibility of working from home.

Qualifications

  • Excellent verbal and written communication skills.

  • Strong customer service and interpersonal skills.

  • Highly organized with great attention to detail.

  • Ability to manage multiple tasks in a fast-paced environment.

  • Comfortable using computers, online communication tools, and web-based platforms.

  • Self-motivated with the ability to work independently.

  • Previous customer service experience is a plus but not required.

  • Passion for helping clients and delivering exceptional customer experiences.

Apply