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Customer Account Manager Jobs in Decatur, GA (NOW HIRING)

Manage key customer accounts and build long-term strategic relationships. * Lead sales initiatives to increase revenue and market share. * Mentor and support junior inside sales representatives.

Manage key customer accounts and build long-term strategic relationships. * Lead sales initiatives to increase revenue and market share. * Mentor and support junior inside sales representatives.

Manage key customer accounts and build long-term strategic relationships. * Lead sales initiatives to increase revenue and market share. * Mentor and support junior inside sales representatives.

POSITION OVERVIEW The Account Manager maintains and expands relationships with assigned account base customers, with intentions to maximize sales/profit for every account and most importantly to ...

POSITION OVERVIEW The Account Manager maintains and expands relationships with assigned account base customers, with intentions to maximize sales/profit for every account and most importantly to ...

Build, update, and manage shipments in internal and customer TMS systems, including appointments ... Support account performance tracking by maintaining accurate data and assisting with reporting

Build, update, and manage shipments in internal and customer TMS systems, including appointments ... Support account performance tracking by maintaining accurate data and assisting with reporting

Build, update, and manage shipments in internal and customer TMS systems, including appointments ... Support account performance tracking by maintaining accurate data and assisting with reporting

As the primary point of contact for our valued customers, you'll be responsible for ensuring a ... The Sr. Account Manager must be able to identify opportunities, anticipate client needs, and ...

Build, update, and manage shipments in internal and customer TMS systems, including appointments ... Support account performance tracking by maintaining accurate data and assisting with reporting

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Customer Account Manager information

See Decatur, GA salary details

$25.4K

$46.2K

$73.2K

How much do customer account manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for customer account manager in Decatur, GA is $46,210.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,100.00 and $52,700.00 per year, depending on experience, location, and employer.

How does a customer account manager typically balance proactive client outreach with responding to daily inquiries?

Customer Account Managers often juggle planned client check-ins and strategy meetings with the need to address ad hoc questions or issues that arise throughout the day. Effective time management and prioritization are key, as you'll need to ensure clients feel supported while also driving long-term account growth. Many teams use CRM tools and scheduling systems to stay organized and maintain regular communication. Collaborating closely with sales, support, and product teams helps you resolve client concerns efficiently and identify upselling or renewal opportunities.

What is the difference between Customer Account Manager vs Sales Representative?

AspectCustomer Account ManagerSales Representative
Primary RoleManage existing customer accounts, ensure satisfaction, and foster long-term relationshipsIdentify prospects, promote products, and close new sales
Work EnvironmentCustomer service settings, client meetings, account reviewsSales meetings, trade shows, cold calling
CredentialsCustomer service skills, industry knowledge, sometimes CRM certificationsSales skills, product knowledge, often sales certifications

The main difference is that Customer Account Managers focus on maintaining and growing existing client relationships, while Sales Representatives primarily seek new clients and sales opportunities. Both roles require strong communication skills and industry knowledge, but their core objectives differ—retention versus acquisition.

How much does a customer account manager get paid?

The average salary for a customer account manager typically ranges from $50,000 to $75,000 per year, depending on experience, industry, and location. Salaries can increase with certifications, advanced skills, and years of experience in the field.

What does a customer account manager do?

A Customer Account Manager is responsible for building and maintaining strong relationships with clients to ensure their satisfaction and loyalty. They handle client accounts, address concerns, resolve issues, and identify opportunities to offer additional products or services. Their role involves acting as the main point of contact between the company and its customers, coordinating with internal teams to meet client needs, and ensuring that service delivery meets agreed standards. By managing customer accounts effectively, they contribute to customer retention and business growth.

What are the key skills and qualifications needed to thrive as a customer account manager?

To thrive as a Customer Account Manager, you need strong relationship management skills, sales acumen, and typically a bachelor's degree in business or a related field. Familiarity with CRM systems like Salesforce, Microsoft Office Suite, and data analysis tools is commonly required. Excellent communication, problem-solving, and negotiation abilities help you build trust and resolve client issues effectively. These skills ensure high customer satisfaction, client retention, and the achievement of business growth objectives.
What are the most commonly searched types of Customer Account jobs in Decatur, GA? The most popular types of Customer Account jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Customer Account Manager jobs? Cities near Decatur, GA with the most Customer Account Manager job openings:
Infographic showing various Customer Account Manager job openings in Decatur, GA as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $46,210 per year, or $22.2 per hour.

Customer Account Manager

Tidewater Consulting

Milton, GA • On-site

Full-time

Re-posted 18 days ago


Job description

Tidewater is a consulting firm in the heart of Atlanta. We are founded on tenacity, creativity, invention, and optimism. Our management team is dedicated to empowering our employees and promoting a diverse, performance-based, work environment that provides everyone an equal chance to succeed.
Currently, we are seeking an entry level professional to train as the first point of contact for consumers. The primary function of this role is to meet with prospective new accounts to educate and assist in securing business. Our ultimate goal is to drive revenue on behalf of our client.
Important Responsibilities:
  • Building/nurturing business relationships: The Entry Level Account Manager is responsible for establishing long lasting business relationships with clients, including follow up meetings and problem solving to improve the customer experience.
  • Meeting sales targets: Achieve quotas by setting the standard of hard work, executing sales systems, and representing our brand partners with integrity and professionalism.
  • Conducting market research: Maintain a good understanding of the market and industry trends in order to identify consumer demographics and provide great customer service.
  • Providing feedback to management: Deliver regular feedback to management about the performance of the sales team and identify areas for improvement. Offer solutions.

Qualifications:
  • Associates degree or some college preferred, but not required
  • 2+ years of experience in client facing, customer service roles
  • Strong student mentality and proven ability to teach and train others
  • Comfortability in a fast paced, performance-based position

Apply if you have experience or interest in any of the following: Customer Service, Relationships, Customer Acquisition, Business Development, Leadership, Hospitality, Campaign Management, Communication, Training, Sales, Retail, Promotions, Team, Club, Athlete, Teamwork, Advertising, Marketing, Client Acquisition