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Crisis Manager Jobs (NOW HIRING)

Communicare KY

SPECIALIST-CRISIS

Elizabethtown, KY · On-site

Ability to stoop, kneel, and utilize Safe Crisis Management (SCM) techniques as needed. Sufficient physical strength required. Must have visual acuity, accurate depth perception, and physical and ...

Sinai Chicago

CRISIS WORKER

Chicago, IL · On-site

$19.25 - $24.75/hr

... manage time effectively, and prioritize in a fast-paced, high-stress environment. • Capable of ... Nonviolent Crisis Intervention (CPI), or similar crisis management training. • Strong ...

Sinai Chicago

CRISIS WORKER

Chicago, IL · On-site

$19.25 - $24.75/hr

... manage time effectively, and prioritize in a fast-paced, high-stress environment. • Capable of ... Nonviolent Crisis Intervention (CPI), or similar crisis management training. • Strong ...

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Crisis Manager information

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$12

$36

$81

How much do crisis manager jobs pay per hour?

As of Jul 3, 2026, the average hourly pay for crisis manager in the United States is $36.49, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $48.32 per hour, depending on experience, location, and employer.

How much do crisis managers make in the US?

Crisis managers in the US typically earn a median annual salary of around $70,000 to $100,000, with experienced professionals and those in senior roles earning higher. Salaries can vary based on industry, location, and level of experience, and many crisis managers hold certifications such as the Certified Emergency Manager (CEM).

How does a Crisis Manager typically collaborate with other departments during a high-stress incident?

A Crisis Manager works closely with various departments such as communications, legal, operations, and human resources to ensure a coordinated response during a crisis. They facilitate information sharing, delegate responsibilities, and ensure all teams are aligned with the crisis management plan. Effective collaboration is crucial for maintaining clear communication, minimizing confusion, and ensuring that the organization responds swiftly and appropriately to mitigate risks.

What are the key skills and qualifications needed to thrive as a Crisis Manager, and why are they important?

To thrive as a Crisis Manager, you need expertise in risk assessment, incident response, and business continuity planning, often supported by a degree in emergency management or a related field. Familiarity with crisis management software, incident command systems, and certifications such as Certified Emergency Manager (CEM) are typically required. Strong leadership, decision-making under pressure, and effective communication are vital soft skills for this role. These abilities enable rapid, coordinated responses that minimize harm and maintain organizational stability during emergencies.

What does it mean to work as a crisis manager?

A crisis manager is responsible for preparing for, responding to, and resolving emergencies or critical incidents within an organization. They develop contingency plans, coordinate communication, and work under pressure to minimize damage and ensure safety. Strong problem-solving, communication skills, and relevant certifications are often required in this role.

What does a crisis manager do?

A crisis manager is responsible for preparing for, responding to, and resolving emergencies or crises that could impact an organization. They develop contingency plans, coordinate communication efforts, and work with teams to minimize damage and ensure safety during critical situations. Strong communication, problem-solving skills, and knowledge of emergency protocols are essential in this role.

What degree do you need to be a crisis manager?

A crisis manager typically holds a bachelor's degree in fields such as emergency management, public safety, business administration, or related areas. Advanced roles may require a master's degree or relevant certifications like the Certified Emergency Manager (CEM) credential. Strong communication, problem-solving skills, and experience in crisis response are also important.

What is the difference between Crisis Manager vs Emergency Response Coordinator?

AspectCrisis ManagerEmergency Response Coordinator
Required CredentialsOften requires a degree in emergency management, public safety, or related fields; certifications like ICS or FEMA are commonSimilar credentials; certifications like ICS, FEMA, or first responder training are typical
Work EnvironmentStrategic planning, coordination, and decision-making during crises; office and field settingsOn-the-ground response, coordination during emergencies; field and operational settings
Employer & Industry UsageUsed by corporations, government agencies, and NGOs for managing crisesPrimarily used by emergency services, fire departments, and disaster response teams

While both roles focus on managing emergencies, a Crisis Manager typically handles strategic planning and coordination during crises, often in an office setting. An Emergency Response Coordinator is more involved in on-the-ground response activities during actual emergencies. Both roles require similar credentials and are vital in their respective contexts.

More about Crisis Manager jobs
What cities are hiring for Crisis Manager jobs? Cities with the most Crisis Manager job openings:
What are the most commonly searched types of Crisis jobs? The most popular types of Crisis jobs are:
What states have the most Crisis Manager jobs? States with the most job openings for Crisis Manager jobs include:
What job categories do people searching Crisis Manager jobs look for? The top searched job categories for Crisis Manager jobs are:
Crisis Manager jobs near you
Infographic showing various Crisis Manager job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $75,902 per year, or $36.5 per hour.
988 Lifeline Crisis Counseling Specialist

988 Lifeline Crisis Counseling Specialist

Crisis Services

Buffalo, NY • On-site

$22.04 - $25.81/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 29 days ago

Job description

Crisis Services is looking to add experienced crisis counseling professionals to our team. We are seeking Crisis Counseling Specialists who are available to work onsite in our offices during the day or overnight and are interested in supporting our mission to provide crisis support to anyone in need.
Who we are:
Crisis Servicesis a 24-hour comprehensive crisis center and community resource whose first responders save lives by restoring safety, promoting emotional strength, and reducing the impact of trauma through intervention, education, prevention, and community collaboration.
What we offer:
  • Competitive pay including regular annual increases
  • Paid training and professional development opportunities
  • CWA Local 1122 union membership
  • Generous paid time off and paid meal breaks
  • Employee self-care and wellness supports including Calm app subscription for all employees and their family members
  • Quiet Room, Exercise Room and Lactation Room onsite
  • Great health insurance coverage w/generous employer premium contribution
  • $300/year Flexible Spending Account provided by agency
  • Access to dental, vision and other ancillary insurance coverage options
  • 403(b) plan w/employer match after one year of service
  • Eligibility for Public Service Loan Forgiveness program

About this opportunity:
The Crisis Counseling Specialist assures the seamless availability and delivery of crisis phone and chat counseling (including lethality assessment), supportive counseling, and information and referral to individuals who contact Crisis Services 24-hour hotline, Chautauqua County 24-hour hotline, 988 Lifeline, Chat Platform and all other dedicated lines in the Crisis Counseling Program.
Job Type:
  • Full- and Part-Time positions available

Schedule:
  • Weekend Days (9a-5p)
  • Evenings (4p-12a)

Pay:
  • $22.04 - $25.81 per hour*, exact rate will be based on experience/education per collective bargaining agreement

  • PLUS, shift differentials for:
    • Weekend Days (8a-6p) - additional $0.96/hour
    • Evenings (4p-12a) - additional $3.00/hour

Work Setting:
  • On-site in Buffalo, NY

What you will bring to this position:
Crisis Counseling Specialist Level II
  • Master's degree from an accredited college and/or university in human service field, social work or relevant field.
  • Licensure in Social Work (LMSW or LCSW) OR licensure in Mental Health Counseling (LMHC) required.
  • Must possess strong knowledge of mental health and suicide dynamics and effects, public awareness and crisis prevention and intervention services.
  • Superior knowledge of HIPAA laws/regulations with regard to protected health information; code of ethics, confidentiality and privacy principles.
  • Ability to manage multiple tasks and establish priorities in a rapidly changing and fast paced environment.
  • Intermediate computer skills.

Crisis Counseling Specialist Level I
  • Bachelor's degree from an accredited college and/or university in human service field, social work or relevant field, or equivalent experience.
  • Must possess strong knowledge of mental health and suicide dynamics and effects, public awareness and crisis prevention and intervention services.
  • Superior knowledge of HIPAA laws/regulations with regard to protected health information; code of ethics, confidentiality and privacy principles.
  • Ability to manage multiple tasks and establish priorities in a rapidly changing and fast paced environment.
  • Intermediate computer skills.

Ready for the toughest job you'll love coming back to?
Our employees are what make Crisis Services the pinnacle of crisis care for our community. We seek out those who demonstrate self-direction, creativity, and motivation to make Erie County a better place for those in need. Join our team of passionate people making a difference.
EEO STATEMENT:
Crisis Services is an Equal Opportunity Employer and considers all candidates for employment regardless of race, color, national origin, religion, sex, age, disability, citizenship, pregnancy, military status, marital status, sexual orientation, or any other characteristics protected by law.
DISCLAIMER:
The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, or to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications and objectives required of employees assigned to this job.

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