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Crisis Manager Jobs (NOW HIRING)

StudySmarter

$84.43 - $98.50/hr

Develop, maintain, and regularly update the organization's crisis management and business continuity plans, disaster recovery plan, ensuring alignment with industry best practices and regulatory ...

Axon

Crisis Management Program Manager

Scottsdale, AZ · On-site

As the Crisis Management Program Manager, you will build and lead the programs that enable the organization to prepare for, respond to, and recover from disruptive events. Serving as the operational ...

Child Focus Inc

Crisis Hotline Responder

Cincinnati, OH · Hybrid

$18 - $23/hr

Responsibilities include managing crisis calls, conducting lethality assessments, providing referrals, and ensuring effective crisis management. * Provide immediate crisis management and ...

Accenture

Cyber Crisis & Readiness Manager

Chicago, IL · On-site

$114K - $154K/yr

A crisis management leader with commanding executive presence and the critical thinking and independent judgment to drive outcomes when circumstances are ambiguous and the stakes are high. You assess ...

Axon

Crisis Management Program Manager

Scottsdale, AZ · On-site

As the Crisis Management Program Manager, you will build and lead the programs that enable the organization to prepare for, respond to, and recover from disruptive events. Serving as the operational ...

Child Focus Inc

Crisis Hotline Responder

Cincinnati, OH · On-site

$18 - $23/hr

Responsibilities include managing crisis calls, conducting lethality assessments, providing referrals, and ensuring effective crisis management. * Provide immediate crisis management and ...

Child Focus

Crisis Hotline Responder

Cincinnati, OH · On-site

$18 - $23/hr

Responsibilities include managing crisis calls, conducting lethality assessments, providing referrals, and ensuring effective crisis management. * Provide immediate crisis management and ...

Accenture

Cyber Crisis & Readiness Manager

Carmel, IN · On-site

$140 - $260/hr

A crisis management leader with commanding executive presence and the critical thinking and independent judgment to drive outcomes when circumstances are ambiguous and the stakes are high. You assess ...

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How much do crisis manager jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for crisis manager in the United States is $36.49, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $48.32 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a crisis manager?

To thrive as a Crisis Manager, you need expertise in risk assessment, incident response, and business continuity planning, often supported by a degree in emergency management or a related field. Familiarity with crisis management software, incident command systems, and certifications such as Certified Emergency Manager (CEM) are typically required. Strong leadership, decision-making under pressure, and effective communication are vital soft skills for this role. These abilities enable rapid, coordinated responses that minimize harm and maintain organizational stability during emergencies.

How does a crisis manager typically collaborate with other departments during a high-stress incident?

A Crisis Manager works closely with various departments such as communications, legal, operations, and human resources to ensure a coordinated response during a crisis. They facilitate information sharing, delegate responsibilities, and ensure all teams are aligned with the crisis management plan. Effective collaboration is crucial for maintaining clear communication, minimizing confusion, and ensuring that the organization responds swiftly and appropriately to mitigate risks.

What is the difference between Crisis Manager vs Emergency Response Coordinator?

AspectCrisis ManagerEmergency Response Coordinator
Required CredentialsOften requires a degree in emergency management, public safety, or related fields; certifications like ICS or FEMA are commonSimilar credentials; certifications like ICS, FEMA, or first responder training are typical
Work EnvironmentStrategic planning, coordination, and decision-making during crises; office and field settingsOn-the-ground response, coordination during emergencies; field and operational settings
Employer & Industry UsageUsed by corporations, government agencies, and NGOs for managing crisesPrimarily used by emergency services, fire departments, and disaster response teams

While both roles focus on managing emergencies, a Crisis Manager typically handles strategic planning and coordination during crises, often in an office setting. An Emergency Response Coordinator is more involved in on-the-ground response activities during actual emergencies. Both roles require similar credentials and are vital in their respective contexts.

Is crisis management a stressful job?

Crisis management is often a high-pressure role that requires quick decision-making and effective communication during emergencies. The job can be stressful due to the unpredictable nature of crises and the responsibility to minimize impact, but strong organizational skills and training can help manage stress levels.

What degree does a crisis manager need?

A crisis manager typically needs a bachelor's degree in fields such as emergency management, public safety, business administration, or related areas. Advanced roles may require a master's degree or relevant certifications like the Certified Emergency Manager (CEM) credential. Strong communication, problem-solving skills, and experience in crisis response are also important.

What does a crisis manager do?

A crisis manager is responsible for preparing for, responding to, and resolving emergencies or crises within an organization. They develop contingency plans, coordinate communication efforts, and work to minimize damage to the company's reputation and operations during critical situations. Strong communication, problem-solving skills, and knowledge of risk management are essential in this role.
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Crisis Manager jobs near you
Infographic showing various Crisis Manager job openings in the United States as of August 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $75,902 per year, or $36.5 per hour.

Mobile Crisis Manager - Hancock & Washington Counties

Aroostook Mental Health Services, Inc.

Ellsworth, ME • On-site

$113K - $116K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 3 days ago

New

Job description

Description

AMHC is seeking a compassionate, experienced, and collaborative Mobile Crisis Services Manager to lead the operations and delivery of our mobile crisis intervention services in Hancock and Washington Counties. 


This position provides an opportunity to make a meaningful impact by supporting individuals experiencing behavioral health crises while leading a dedicated team of crisis professionals.


The Mobile Crisis Services Manager oversees a team of Mental Health Rehabilitation Technician-Crisis Service Providers (MHRT-CSPs) and works closely with the Crisis Peer Support Supervisor and Mobile Crisis Services Clinical Supervisors to promote an integrated, team-based approach to crisis response. 


This role combines staff supervision, program management, community collaboration, quality improvement, and crisis-service leadership.


What You'll Do
  • Provide supervision, coaching, and support to assigned MHRT-CSP staff, including individual and group supervision.
  • Monitor staff performance, professional standards, credentials, documentation, and compliance with agency policies and procedures.
  • Conduct performance evaluations and address performance concerns in collaboration with program leadership and Human Resources.
  • Partner with the Crisis Peer Support Supervisor to promote strong team cohesion and effective collaboration between clinical and peer-support staff.
  • Support recruitment and onboarding efforts in collaboration with the Program Director and Human Resources.
  • Help ensure consistent, high-quality crisis services across the organization.
  • Promote integration of clinical and peer services through a collaborative, team-based approach.
  • Lead the collection and coordination of monthly program performance data and reporting in collaboration with Information Technology and direct-service staff.
  • Develop and maintain strong working relationships with internal departments, community organizations, law enforcement, and other external partners.
  • Represent AMHC's Mobile Crisis Program with community and organizational partners.
  • Develop, implement, and maintain community partnerships and Memoranda of Understanding (MOUs).
  • Assist leadership in assessing community service needs and identifying opportunities to strengthen mental health, peer support, substance use, prevention, and related services.
  • Lead and support MHRT-CSP certification training for AMHC staff.
  • Provide postvention support and follow-up following suicide deaths, fatalities, critical incidents, or other traumatic events, including support for staff, partners, individuals, and affected groups.
  • Participate in co-response initiatives and complete required law-enforcement-related training.
  • Perform other duties as assigned.

What We're Looking For

We are looking for a leader who is compassionate, dependable, adaptable, and committed to high-quality behavioral health services. The ideal candidate will have strong supervisory and communication skills, the ability to remain calm in crisis situations, and a passion for building collaborative relationships within the community.


Additional Requirements
  • Valid driver's license and reliable transportation required.
  • Ability to travel throughout the service area.
  • Must be able to complete all required co-response law enforcement training identified by the contracted law enforcement entity.
  • Ability to work effectively with individuals from diverse backgrounds, cultures, identities, abilities, and experiences.
  • Ability to maintain confidentiality and comply with agency policies, procedures, and applicable regulations.
  • Flexibility to meet the needs of a 24/7 crisis-service environment.

Schedule & Work Environment
  • This is a nonexempt position with a schedule that may vary based on the needs of the Mobile Crisis Team. 
  • Employees must be available to work weekends, evenings, awake overnights, and holidays as needed. 
  • Due to the unpredictable nature of crisis services, occasional schedule changes, extended shifts, or coverage during normally scheduled time off may be necessary. 
  • Overtime compensation is provided in accordance with AMHC policies and applicable law. 
  • The position works in a variety of environments, including office, community, and crisis-response settings, and requires travel throughout the service area.
Why AMHC?

At AMHC, you'll have the opportunity to lead a team that supports people during some of the most challenging moments of their lives. Your leadership will help strengthen crisis services, build community partnerships, and ensure individuals receive responsive, compassionate, and effective care when they need it most.


We Offer:

Health

Dental

Vision

Life & Supplemental Insurances

403B with match

Employee Assistance Programs

Flexible Spending Accounts

Health Savings Accounts

Pet Insurance

Tuition Reimbursement
If you're ready to lead with purpose and help strengthen crisis services in our communities, we encourage you to apply!


Reports to: Crisis Services Program Director 

Position Type: Nonexempt 

Location: Mobile/Community-Based 



Requirements


This position requires a minimum of an associate's degree and 2 years of managerial experience in a related field or 3 years of crisis-related experience.

Upon hire, staff will be required to complete the MHRT-CSP training appropriate to their role and experience. 

Required training includes CPR/First Aid Training, MANDT (Day 1), trained to administer and carry Naloxone and complete Peer Support 101 Training. Training is provided by the agency upon hire. 

The ability to pass a background check and meet other licensing or regulatory requirements is required.  


AMHC is an Equal Opportunity Employer.IND123

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