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Credit Union Manager Jobs in Utah (NOW HIRING)

America First Credit Union

Bankruptcy Specialist

Roy, UT · On-site

$24.28 - $30.35/hr

Ensures that the Credit Union's professional image is maintained. 1. Effective and professional ... Keeps management informed of activities, progress attained toward established objectives, and of ...

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Credit Union Manager information

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$72.8K

$93.3K

$111.1K

How much do credit union manager jobs pay per year?

As of Aug 28, 2026, the average yearly pay for credit union manager in Utah is $93,313.00, according to ZipRecruiter salary data. Most workers in this role earn between $82,800.00 and $103,800.00 per year, depending on experience, location, and employer.

What does a credit union manager do?

A credit union manager oversees a branch of a federal or local credit union. As a credit union manager, you monitor member services, manage security, and supervise staff. You ensure staff members treat clients with respect and handle all transactions thoroughly and to the customer’s satisfaction. Your responsibilities include overseeing collections, processing customer requests, and approving loan applications. Credit union managers must also process regular financial reports for upper management.

What does a credit union manager do?

A Credit Union Manager oversees the daily operations of a credit union, ensuring that financial services are delivered efficiently and members' needs are met. They supervise staff, manage budgets, handle member concerns, and ensure compliance with financial regulations. Additionally, they play a key role in developing business strategies to grow the credit union and maintain its financial health. Their responsibilities often include reporting to the board of directors and representing the credit union in the community.

What are the key skills and qualifications needed to thrive as a credit union manager, and why are they important?

To thrive as a Credit Union Manager, you need strong leadership abilities, financial acumen, and a solid understanding of banking regulations, typically supported by a degree in finance, business, or a related field. Familiarity with core banking software, loan origination systems, and relevant certifications like Certified Credit Union Manager (CCUM) are commonly required. Outstanding communication, problem-solving, and interpersonal skills set top performers apart by enabling effective team management and member service. These skills and qualifications are crucial for ensuring efficient operations, regulatory compliance, and member satisfaction in a competitive financial environment.

What are some common challenges credit union managers face in balancing member satisfaction with regulatory compliance?

Credit Union Managers often navigate the challenge of delivering personalized, high-quality service to members while strictly adhering to financial regulations and compliance standards. Balancing these priorities requires constant communication with staff, ongoing training, and keeping up-to-date with regulatory changes. Managers must foster a culture of compliance without compromising the member experience, often by streamlining processes and utilizing technology to improve both service and oversight. Effective delegation and clear protocols are key to maintaining this balance within the team.

What is the difference between Credit Union Manager vs Loan Officer?

AspectCredit Union ManagerLoan Officer
CredentialsTypically requires a bachelor's degree in finance, business, or related field; certifications like CUDE may be preferredOften requires a bachelor's degree; certifications like MLO (Mortgage Loan Originator) may be beneficial
Work EnvironmentOversees branch operations, staff, and member services within a credit unionWorks directly with members to evaluate and process loan applications, often in a bank or credit union setting
Employer & IndustryCredit unions, financial institutionsBanks, credit unions, mortgage companies

While both roles are integral to financial services, a Credit Union Manager oversees overall branch operations and staff, whereas a Loan Officer focuses specifically on evaluating and approving loan applications. The roles often overlap in customer service and financial knowledge, but their primary responsibilities differ.

Can you make good money working at a credit union?

Credit union managers typically earn competitive salaries that vary based on location, experience, and the size of the credit union. According to industry data, the median annual salary for a credit union manager ranges from $50,000 to $100,000, with higher earnings possible in larger or more profitable institutions. Strong leadership skills and relevant certifications can also influence earning potential.
More about Credit Union Manager jobs

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The top searched job categories for Credit Union Manager jobs in Utah are:

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Credit Union Manager jobs near you
Infographic showing various Credit Union Manager job openings in Utah as of August 2026, with employment types broken down into 76% Full Time, and 24% Part Time. Highlights an 92% In-person, and 8% Remote job distribution, with an average salary of $93,313 per year, or $44.9 per hour.

Member Service Representative - SPANISH SPEAKING (Contact Center)

Roy, UT • On-site

America First Credit Union
Finance and Insurance • 1 - 5K employees

8.1

Company rating: 8.1 out of 10

Based on 51 frontline employees who took The Breakroom Quiz

63rd of 152 rated financial services

People enjoy working here

Good employer

Recommended by students

Learn more about America First Credit Unionexternal

$16 - $18/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Mon Sat Flex

Pay Rate: $16.00 to $18.00 per hour

Full-Time

In-person training in Roy, Utah (30-90 days)

Hours of Operation:

Mon-Fri:               8:00am-7:00pm
Sat:                        8:00am-6:00pm

Must be able to to work:

  • 2 closing shifts a week (possibly until after 7 depending on call volume)
  • 1 Saturday per 2 week period
  • One additional late night a month (on Friday)

Training:

This position has a 90 day trining that takes place in-person at our campus in Roy, Utah. After training, we can employe for this position in one of the following states:

Utah, Idaho, Nevada, New Mexico, or Arizona.

Overview:

This position requires excellent public relation and communication skills, a high level of professionalism, and a full understanding of America First products and services. Employees must maintain member satisfaction ratings through our net promoter scores, and display integrity based on criteria established by both department and credit union management. Employees are expected to meet and exceed sales goal expectations by evaluating each member interaction for sales and educational opportunities. This position requires adaptability as employees are required to keep up to date on compliance policies to ensure all transactions are completed within regulatory guidelines.


1. Assumes responsibility for the effective and professional performance of member service functions.

a. Receives member telephone questions and concerns in a professional manner. Researches and resolves concerns promptly and professionally.

b. Provides information to members on accounts, payments, interest rates, blue book estimates, loan options, savings investment programs, mortgage payments, stop payments, and credit bureau ratings, etc.

c. Provides courtesy rebates requested by Branches or members, within limits.

2. Assumes responsibility for establishing and maintaining effective, professional business relations with members.

a. Receives member calls, questions, and complaints. Resolves member requests and questions promptly and courteously.

b. Keeps members informed of Credit Union services and policies.

c. Maintains and projects the Credit Union's quality reputation.

3. Assumes responsibility for establishing and maintaining effective coordination and working relationships with area personnel and Management.

a. Assists area personnel as needed.

b. Communicates with area personnel and Management regarding activities and significant problems.

c. Completes required stats and records accurately and promptly.

d. Attends and participates in meetings as required.

4. Assumes responsibility for related duties as required or assigned.

a. Actively and professionally cross-sells Credit Union products and services.

b. Keeps work area clean and well-maintained.

c. Assists area personnel as necessary.

#IND21


Training/Education/Certification:

  •  High school graduate or equivalent.

 

Required Knowledge:

  •  Thorough knowledge of member services and products.
  •  Understanding of Credit Union Teller processes, bookkeeping procedures, and computer system applications.

Experience Required:

  • 1-3 years experience in a full service financial institution (preferred).

 

Skills/Abilities:

  • Excellent communication and public relations skills.
  • Fluency in Spanish and English
  • Professional appearance, dress, and attitude.
  • Strong problem solving skills.
  • Ability to operate related business equipment including 10-key, telephone, and computer.
  • Solid math and bookkeeping abilities.

What America First Credit Union employees say

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