Credit Union Collection Jobs (NOW HIRING)

This is a hybrid position that requires individual to work 2 days a week from one of our locations in North East, or Central IA, or Omaha, NE.

Take a look at all our great benefits here!

Application deadline: January 2nd, 2026

Exempt

Hybrid eligible

The Director of Commercial Credit is responsible for providing support, direction, credit information, and loan policies and procedures to ensure the overall quality of the credit union’s commercial loan portfolio. This includes reviewing large and complex loans prior to submission to Loan Committee as well as mentoring and coaching commercial underwriting and credit staff.

• At the direction of the VP Commercial & Mortgage, and in cooperation with Executive Management, responsible for developing and maintaining the overall commercial credit culture of the organization.
• Knowledgeable of State and Federal commercial lending regulations and guidelines (NCUA Regulation 723 and Iowa Code).
• Knowledgeable of commercial appraisals, appraisal reviews, and regulations pertaining to property valuations.
• Maintain strong knowledge of the financial industry, economy, market conditions, rates, vendors, and competition.
• Direct and oversee all commercial credit underwriting and commercial loan portfolio management activities at the credit union.
• Oversee all aspects of the loan portfolio, from developing loan policies and procedures to approving complex credit transactions and monitoring portfolio quality.
• Draft and implement commercial loan and loan review policies to guide lending decisions and ensure consistency across the organization.
• Develop, maintain, and monitor Veridian's commercial loan risk rating systems and loan concentration levels.
• Create and implement proper processes and workflows to ensure a consistent and replicable process in place for the commercial lending and underwriting process.
• Evaluate creditworthiness, analyze financial statements, and assess the ability of borrowers to repay loans. Identify and mitigate credit risks associated with individual loans and the overall portfolio.
• Review large and complex loans prior to their submission to Loan Committee; reviews consist of making recommendations on loan structure, terms, and pricing so as not to expose the credit union to undue credit risk. Proactively engages with sales staff on loan structure and preliminary assessment of loan worthiness.
• Ensure individual loans are risk rated correctly when reviewing loans for loan committee submission.
• Understand complex borrowing relationships, including Investment Commercial Real Estate, Commercial and Industrial, including Owner-Occupied Real Estate, Accounts Receivable, Equipment, Non-Profit and Healthcare.
• Prepare and distribute credit information covering loan quality trends, growth trends, loan product concentrations; work closely with other credit managers in reviewing such topics as local real estate data and assessing the impact on the credit union’s commercial loan portfolio.
• Supervise the credit union’s Watchlist loans, work with loan officers and management to cure weak credits and the collection of such credits, or the movement of such undesirable credits; assist in the compilation of loan status reports and implementing respective loan action plans; prepare watchlist report for submittal to the Board of Directors for review.
• Prepare, review, and modify, when necessary and in collaboration with the VP of Commercial & Mortgage, lending policies and procedures which enable the credit union to perform in a business manner, but not expose it to undue risk.
• Participate in various committees involved in credit union management such as Loan Committee and Asset/Liability Committee.
• As directed by the VP of Commercial & Mortgage assume responsibility for special projects; gather data and prepare reports for the Board of Directors and other members of Senior Management, audit and other personnel.
• Regularly work with and provides training and mentorship to the commercial credit analysts to solve complex credit issues and ensure the final work product meets quality and timing expectations as outlined in the service level standards.
• In collaboration with Commercial Services Management identify training needs of the team to promote growth and correct deficiencies as needed.
• Plan and prepare for the future by being open-minded, perceptive, and proactive. Make decisions that support the members, the department, and the organization as a whole both financially and strategically.
• Create excellent service experiences that promote the Veridian brand.

• Oral and written communication skills.
• Member service focus.
• Attention to detail and accuracy.
• Positive attitude that supports a team environment.
• Dependable and punctual; flexible during peak times.
• High level of confidentiality.
• Organizational skills.
• Self-motivated; ability to work without close supervision.
• Problem solving; analysis.

This job operates in a professional office environment and routinely uses standard office equipment.

Limited travel expected.

• Bachelor's Degree in Accounting, Finance, or related field.
• 10+ years of experience in Commercial and Commercial Real Estate analysis.
• 10+ years of experience with credit analysis.
• 10+ years of experience with asset/liability management risk assessment.
• Proficiency in Excel, Access and Crystal.

• CPA
• MBA
• Management experience.

Veridian Credit Union is a PCI compliant financial institution to ensure the security of member information. As such, all employees are expected to ensure security measures are in place and adhered to regarding PCI and other highly secure data compliance requirements.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.