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Credit Union Collection Jobs in Atlanta, GA (NOW HIRING)

Center Parc Credit Union

Collector I

Atlanta, GA · On-site

$19.56 - $24.45/hr

Must excel at delivering exceptional member service while managing inbound and outbound collection calls. If you have collections experience and are seeking a career with a credit union, then apply ...

Georgia's Own Credit Union

VP, Accounting

Atlanta, GA · Hybrid

Annual Financial Statement Footnotes assistance - complete assigned sections / data collection ... Support the Credit Union's mission statement and strategic direction set-forth by senior management ...

C&D Technologies, Inc.

Casting Operator I

Lithonia, GA · On-site

... data collection. * Complete hourly CTQ data collector. * Ability to perform mold and trim die ... Credit Union Membership * A variety of Employee Discounts * Employee Wellness Programs if you like ...

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All JobsCredit Union Collection JobsCredit Union Collection Jobs in Atlanta, GA

Credit Union Collection information

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$6

$22

$34

How much do credit union collection jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for credit union collection in Atlanta, GA is $22.11, according to ZipRecruiter salary data. Most workers in this role earn between $17.36 and $27.50 per hour, depending on experience, location, and employer.

What is a credit union collection specialist?

Credit Union Collection jobs focus on managing and recovering overdue accounts for a credit union. Professionals in this role contact members with delinquent loans or accounts, negotiate payment arrangements, and help resolve financial difficulties. They also maintain accurate records, follow regulatory guidelines, and work to minimize losses for the credit union. Strong communication and problem-solving skills are essential, as the role often requires balancing member service with effective debt recovery.

What are the key skills and qualifications needed to thrive as a credit union collection specialist?

To thrive as a Credit Union Collection Specialist, you need a strong understanding of loan servicing, debt collection laws, and financial regulations, typically supported by experience in banking or collections. Familiarity with collections management software, credit reporting systems, and relevant certifications such as the Certified Collection Professional (CCP) is often required. Excellent negotiation, problem-solving, and communication skills help build rapport with members and resolve delinquent accounts effectively. These skills are vital to minimize financial losses, maintain member relationships, and ensure regulatory compliance in the credit union environment.

What are some common challenges faced by credit union collection specialists, and how are they typically addressed?

Credit union collection specialists often encounter challenges such as dealing with members experiencing financial hardship, handling sensitive conversations about overdue payments, and navigating regulatory requirements unique to credit unions. To address these challenges, specialists receive training in empathetic communication, work closely with loan officers and member service teams, and use specialized software to track delinquencies and compliance. Open communication and a supportive team environment help ensure members are treated fairly while protecting the credit union’s interests.

What is the difference between Credit Union Collection vs Credit Union Loan Officer?

AspectCredit Union CollectionCredit Union Loan Officer
Primary RoleManaging overdue accounts and recovering unpaid loansAssessing loan applications and approving loans
Required CredentialsKnowledge of collections processes, sometimes relevant certificationsFinancial certifications or relevant experience often preferred
Work EnvironmentCollections department, often in office settingsBranch or office, interacting with members and applicants
Employer & Industry UsageCredit unions, financial servicesCredit unions, banking industry

While both roles operate within credit unions, a Credit Union Collection focuses on recovering overdue loans, whereas a Credit Union Loan Officer evaluates and approves new loans. They require different skill sets but are both essential to credit union operations.

What are popular job titles related to Credit Union Collection jobs in Atlanta, GA?

For Credit Union Collection jobs in Atlanta, GA, the most frequently searched job titles are:

Credit Union Collection jobs near you
Infographic showing various Credit Union Collection job openings in Atlanta, GA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 84% In-person, 8% Hybrid, and 8% Remote job distribution, with an average salary of $45,998 per year, or $22.1 per hour.

COLLECTIONS ASSISTANT

Credit Union of Atlanta

Atlanta, GA • On-site

Full-time

Re-posted 28 days ago

Job description

Job Function: Maintain and follow-up with member issues, provide excellent service and support different functions related to Collection Department. To protect the assets of the Credit Union and the credit reputation of the member, when possible.
Responsibilities and Duties
  • Provide excellent Member service.
  • E-Oscar updates
  • Establish/maintain interdepartmental relationships to ensure proper account maintenance/resolution
  • Perform daily monitoring and collection of negative accounts and loans, from first date of delinquency through charge off while updating/maintaining all necessary monitoring systems, including Overdraft Privilege.
  • Generate letters daily as required for the department.
  • File Lawsuits and maintain follow updates and assignment.
  • Resolve any collateral or any other insurance issues.
  • Contact delinquent members by telephone or mail, to discuss their accounts
  • Update and log activity on accounts through delinquent loan recovery system
  • Track the Credit Union in any court actions instituted by the Credit Union attorneys on delinquent loans, as directed
  • Follow up on insurance, collateral and GAP and apply them accordingly.
  • File bankruptcy claims and follow -up with attorneys on legal action
  • Develop a clear understanding of Credit Union history, philosophy, organization, By-laws, and operational procedures
  • Track Deferment, restructure and Modifications and follow up on required documents
  • Report to collection manager any issues and/or concerns about member dissatisfaction. process insurance claims and payments as needed.
  • Process payments from bankruptcy trustees and from Collections vendor
  • Maintain accurate records of all required logs/reports
  • Properly protect member information and fully abide by all governing rules/regulations
  • All other duties as assigned by Manager

Requirements
QUALIFICATIONS:
EDUCATION : High School Graduate
SKILLS:
  • Collection experience
  • Accounting experience preferred
  • Computer skills, Microsoft Word and Excel
  • Organization and time management skills; ability to meet deadlines
  • Ability to work independently without direct supervision
  • This position is in office (Non-remote)

Apply