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Credit Union Collection Jobs in Texas (NOW HIRING)

Texans Credit Union

Collector

Richardson, TX · On-site

$15.25 - $20.50/hr

Objective is to reduce delinquent loans and reduce credit union losses. Provide customer service regarding collection issues, process customer refunds, process and review account adjustments, resolve ...

Texans Credit Union

Collector

Richardson, TX · On-site

$15.25 - $20.50/hr

Objective is to reduce delinquent loans and reduce credit union losses. Provide customer service regarding collection issues, process customer refunds, process and review account adjustments, resolve ...

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Credit Union Collection information

What are the key skills and qualifications needed to thrive as a credit union collection specialist?

To thrive as a Credit Union Collection Specialist, you need a strong understanding of loan servicing, debt collection laws, and financial regulations, typically supported by experience in banking or collections. Familiarity with collections management software, credit reporting systems, and relevant certifications such as the Certified Collection Professional (CCP) is often required. Excellent negotiation, problem-solving, and communication skills help build rapport with members and resolve delinquent accounts effectively. These skills are vital to minimize financial losses, maintain member relationships, and ensure regulatory compliance in the credit union environment.

What is a credit union collection specialist?

Credit Union Collection jobs focus on managing and recovering overdue accounts for a credit union. Professionals in this role contact members with delinquent loans or accounts, negotiate payment arrangements, and help resolve financial difficulties. They also maintain accurate records, follow regulatory guidelines, and work to minimize losses for the credit union. Strong communication and problem-solving skills are essential, as the role often requires balancing member service with effective debt recovery.

What are some common challenges faced by credit union collection specialists, and how are they typically addressed?

Credit union collection specialists often encounter challenges such as dealing with members experiencing financial hardship, handling sensitive conversations about overdue payments, and navigating regulatory requirements unique to credit unions. To address these challenges, specialists receive training in empathetic communication, work closely with loan officers and member service teams, and use specialized software to track delinquencies and compliance. Open communication and a supportive team environment help ensure members are treated fairly while protecting the credit union’s interests.

What is the difference between Credit Union Collection vs Credit Union Loan Officer?

AspectCredit Union CollectionCredit Union Loan Officer
Primary RoleManaging overdue accounts and recovering unpaid loansAssessing loan applications and approving loans
Required CredentialsKnowledge of collections processes, sometimes relevant certificationsFinancial certifications or relevant experience often preferred
Work EnvironmentCollections department, often in office settingsBranch or office, interacting with members and applicants
Employer & Industry UsageCredit unions, financial servicesCredit unions, banking industry

While both roles operate within credit unions, a Credit Union Collection focuses on recovering overdue loans, whereas a Credit Union Loan Officer evaluates and approves new loans. They require different skill sets but are both essential to credit union operations.

What are popular job titles related to Credit Union Collection jobs in Texas? For Credit Union Collection jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Credit Union Collection jobs in Texas look for? The top searched job categories for Credit Union Collection jobs in Texas are:
What cities in Texas are hiring for Credit Union Collection jobs? Cities in Texas with the most Credit Union Collection job openings:
Credit Union Collection jobs near you
Infographic showing various Credit Union Collection job openings in Texas as of August 2026, with employment types broken down into 1% Internship, 84% Full Time, 14% Part Time, and 1% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution.

Credit Union Agents Needed

UNIVERSAL FIDELITY, LP

Houston, TX

$15.75/hr

Full-time

Medical, Dental, Vision

Posted 2 days ago

New

Job description

Universal Fidelity has immediate openings for First Party Credit Union Agents!

The position of First Party Loan Resolution Specialist is responsible for providing a high level of customer service while working with our Credit Union members to resolve early-stage delinquencies.

Essential Job Functions and Accountability

  • Collects on consumer loans that are delinquent, including charge-off loans and negative shares. Accurately gathers facts and notates all collection and communication efforts.
  • Performs all activities related to collecting amounts due on delinquent loans and negative shares in compliance with department work standards, Client policies, procedures, federal and state laws.
  • Educates members on all options available by offering suggestions on how to meet financial obligations and determine a plan of resolution for full cure.
  • Resolve delinquent loan status by performing standard due diligence practices, analyzing member situation, negotiating, and securing acceptable repayment arrangements.
  • Follows-up and monitors delinquent loans/shares to ensure promised arrangements are kept.
  • Meets and/or exceeds monthly collection audits, performance measures and goals.
  • Participates in team meetings and activities and encourages a positive workplace environment.
  • Works as part of a highly productive team to achieve departmental service levels and performance expectations.

UFLP offers a benefit package that includes medical, dental, vision and more!

  • Full-time opportunities available!
  • UFLP will provide continued development after training to ensure your success.
  • You must be dependable, competitive, and motivated to grow!
  • Bilingual is a Plus! 
  • Teller experience is a Plus!
  • Collections experience is a Plus!
  • We are located in Katy, Tx.
  • Hourly $15.75

WE HAVE A POSITIVE CAN-DO ATTITUDE AT UFLP - We go above and beyond our role to get things done for our customers and our teammates. 

Apply today if you are serious about building a future with a proven company that values each person and promotes an environment that is positive. We would be lucky to have you! 

Apply