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Credit Union Collection Jobs in Texas (NOW HIRING)

Rally Credit Union

Home Loan Officer

Harlingen, TX · On-site

Attend all required lending trainings and meetings. * Assist staff with mortgage servicing and collection efforts as needed. * Offer and cross sell all credit union services and products. * All other ...

RALLY CREDIT UNION

Home Loan Officer

Harlingen, TX · On-site

Attend all required lending trainings and meetings. * Assist staff with mortgage servicing and collection efforts as needed. * Offer and cross sell all credit union services and products. * All other ...

FIRST SERVICE CREDIT UNION

Collector

Houston, TX

$16.25 - $21.75/hr

Performance Measurements: 1. To maintain accurate and complete records of all collection and recovery activity. 2. To ensure that collection activity is both within credit union policy and all ...

FIRST SERVICE CREDIT UNION

Collector

Houston, TX · On-site

$16.25 - $21.75/hr

Performance Measurements: 1. To maintain accurate and complete records of all collection and recovery activity. 2. To ensure that collection activity is both within credit union policy and all ...

FIRST SERVICE CREDIT UNION

Collector

Houston, TX

$16.25 - $21.75/hr

Performance Measurements: 1. To maintain accurate and complete records of all collection and recovery activity. 2. To ensure that collection activity is both within credit union policy and all ...

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All JobsCredit Union Collection JobsCredit Union Collection Jobs in Texas

Credit Union Collection information

What are the key skills and qualifications needed to thrive as a credit union collection specialist?

To thrive as a Credit Union Collection Specialist, you need a strong understanding of loan servicing, debt collection laws, and financial regulations, typically supported by experience in banking or collections. Familiarity with collections management software, credit reporting systems, and relevant certifications such as the Certified Collection Professional (CCP) is often required. Excellent negotiation, problem-solving, and communication skills help build rapport with members and resolve delinquent accounts effectively. These skills are vital to minimize financial losses, maintain member relationships, and ensure regulatory compliance in the credit union environment.

What is a credit union collection specialist?

Credit Union Collection jobs focus on managing and recovering overdue accounts for a credit union. Professionals in this role contact members with delinquent loans or accounts, negotiate payment arrangements, and help resolve financial difficulties. They also maintain accurate records, follow regulatory guidelines, and work to minimize losses for the credit union. Strong communication and problem-solving skills are essential, as the role often requires balancing member service with effective debt recovery.

What are some common challenges faced by credit union collection specialists, and how are they typically addressed?

Credit union collection specialists often encounter challenges such as dealing with members experiencing financial hardship, handling sensitive conversations about overdue payments, and navigating regulatory requirements unique to credit unions. To address these challenges, specialists receive training in empathetic communication, work closely with loan officers and member service teams, and use specialized software to track delinquencies and compliance. Open communication and a supportive team environment help ensure members are treated fairly while protecting the credit union’s interests.

What is the difference between Credit Union Collection vs Credit Union Loan Officer?

AspectCredit Union CollectionCredit Union Loan Officer
Primary RoleManaging overdue accounts and recovering unpaid loansAssessing loan applications and approving loans
Required CredentialsKnowledge of collections processes, sometimes relevant certificationsFinancial certifications or relevant experience often preferred
Work EnvironmentCollections department, often in office settingsBranch or office, interacting with members and applicants
Employer & Industry UsageCredit unions, financial servicesCredit unions, banking industry

While both roles operate within credit unions, a Credit Union Collection focuses on recovering overdue loans, whereas a Credit Union Loan Officer evaluates and approves new loans. They require different skill sets but are both essential to credit union operations.

What are popular job titles related to Credit Union Collection jobs in Texas? For Credit Union Collection jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Credit Union Collection jobs in Texas look for? The top searched job categories for Credit Union Collection jobs in Texas are:
What cities in Texas are hiring for Credit Union Collection jobs? Cities in Texas with the most Credit Union Collection job openings:
Credit Union Collection jobs near you
Infographic showing various Credit Union Collection job openings in Texas as of August 2026, with employment types broken down into 1% Internship, 84% Full Time, 14% Part Time, and 1% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution.

Collector (Internal Candidates ONLY)

The People's Federal Credit Union

Amarillo, TX • On-site

$18 - $21/hr

Full-time

Re-posted 18 days ago

Job description

At The People's Federal Credit Union, we are committed to embodying our core values of INTEGRITY, QUALITY, RESPECT, SOLUTIONS-FOCUSED, and TEAMWORK. Our mission is to be our members' primary financial institution by providing quality, competitive services in an atmosphere of trust and superior member satisfaction.
As a Collector at our credit union, you will play a crucial role in maintaining the financial stability of our institution by effectively managing delinquent accounts and facilitating the collection of outstanding debts. Your primary responsibility will be to communicate with members who are behind on their loan payments or other obligations and work collaboratively with them to establish suitable repayment SOLUTIONS, while adhering to applicable regulations and guidelines. TPFCU Collectors consistently display behaviors aligned with TPFCU values and service standards for internal and external customers, members, and guests.

Each day you will:

  • Contact members via phone, email, and written correspondence to discuss overdue payments, delinquencies, and repayment options.
  • Coordinate with third part vendors in securing credit union properties (repossessions) with accuracy and within a timely manner.
  • Build positive relationships with members by demonstrating understanding, empathy, and a commitment to helping them resolve their financial difficulties.
  • Maintain accurate records of all communication with members, including promises to pay, agreements, and any changes to repayment plans.

Experience in financial institution collections is preferred.


The People's Federal Credit Union is an Equal Opportunity Employer. TPFCU does not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided based on qualifications, merit, and business need.

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