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Credit Union Collection Jobs in Texas (NOW HIRING)

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Indirect Loan Underwriter

Austin, TX · On-site

$56K - $74K/yr

Cross-sells Credit Union services to members by recognizing member wants and needs and suggesting ... Debt Collection Practices, laws governing use of negotiable instrument, laws governing notary ...

Position Summary The Collections Officer assists Credit Union of Texas members in resolving loan ... Consult with Collection Management as needed for technical advice or guidance on complex delinquent ...

Contact Center Representative (Hybrid)

El Paso, TX · On-site

$14.50 - $18.25/hr

Assists in the collection of funds owed to the credit union on all types of accounts. * Completes transaction requests on member accounts as it relates to balance transfers, loan repayment, loan ...

Position Summary The Collections Officer assists Credit Union of Texas members in resolving loan ... Consult with Collection Management as needed for technical advice or guidance on complex delinquent ...

Position Summary The Collections Officer assists Credit Union of Texas members in resolving loan ... Consult with Collection Management as needed for technical advice or guidance on complex delinquent ...

As a growing, tech-focused credit union, Amplify Credit Union delivers value to our members through ... collection of documents to ensure timely file submissions.* Review loan files for completeness and ...

New

If you are motivated and believe in the credit union philosophy of "People Helping People," join ... Collection Training class attendance is required prior to collecting loans. Minimum Requirements ...

Loan Officer Assistant (Hybrid)

Houston, TX · On-site

$35K - $48K/yr

Contact inbound mortgage leads from our credit union partners through phone calls, emails, and text ... collection of borrower documentation. * Communicate with borrowers, Realtors, title companies ...

Showing results 41-60

Credit Union Collection information

What is a credit union collection specialist?

Credit Union Collection jobs focus on managing and recovering overdue accounts for a credit union. Professionals in this role contact members with delinquent loans or accounts, negotiate payment arrangements, and help resolve financial difficulties. They also maintain accurate records, follow regulatory guidelines, and work to minimize losses for the credit union. Strong communication and problem-solving skills are essential, as the role often requires balancing member service with effective debt recovery.

What are the key skills and qualifications needed to thrive as a credit union collection specialist?

To thrive as a Credit Union Collection Specialist, you need a strong understanding of loan servicing, debt collection laws, and financial regulations, typically supported by experience in banking or collections. Familiarity with collections management software, credit reporting systems, and relevant certifications such as the Certified Collection Professional (CCP) is often required. Excellent negotiation, problem-solving, and communication skills help build rapport with members and resolve delinquent accounts effectively. These skills are vital to minimize financial losses, maintain member relationships, and ensure regulatory compliance in the credit union environment.

What are some common challenges faced by credit union collection specialists, and how are they typically addressed?

Credit union collection specialists often encounter challenges such as dealing with members experiencing financial hardship, handling sensitive conversations about overdue payments, and navigating regulatory requirements unique to credit unions. To address these challenges, specialists receive training in empathetic communication, work closely with loan officers and member service teams, and use specialized software to track delinquencies and compliance. Open communication and a supportive team environment help ensure members are treated fairly while protecting the credit union’s interests.

What is the difference between Credit Union Collection vs Credit Union Loan Officer?

AspectCredit Union CollectionCredit Union Loan Officer
Primary RoleManaging overdue accounts and recovering unpaid loansAssessing loan applications and approving loans
Required CredentialsKnowledge of collections processes, sometimes relevant certificationsFinancial certifications or relevant experience often preferred
Work EnvironmentCollections department, often in office settingsBranch or office, interacting with members and applicants
Employer & Industry UsageCredit unions, financial servicesCredit unions, banking industry

While both roles operate within credit unions, a Credit Union Collection focuses on recovering overdue loans, whereas a Credit Union Loan Officer evaluates and approves new loans. They require different skill sets but are both essential to credit union operations.

What are popular job titles related to Credit Union Collection jobs in Texas?

For Credit Union Collection jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Credit Union Collection jobs in Texas look for?

The top searched job categories for Credit Union Collection jobs in Texas are:

What cities in Texas are hiring for Credit Union Collection jobs?

Cities in Texas with the most Credit Union Collection job openings:

Infographic showing various Credit Union Collection job openings in Texas as of August 2026, with employment types broken down into 1% Internship, 82% Full Time, 16% Part Time, and 1% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution.

Full-time

Posted 23 days ago


Job description

Role:
As a Cybersecurity Analyst, you will protect the Credit Union's information assets, systems, and member data through proactive monitoring, risk management, incident response, security governance, and continuous improvement activities. The position supports cybersecurity operations, regulatory compliance, vendor risk management, and cyber resilience initiatives aligned with NIST Cybersecurity Framework (CSF), CIS Controls, FFIEC guidance, and NCUA expectations. The Cybersecurity Analyst partners with technology and business teams to integrate security into all business processes and technology solutions
Essential Functions & Responsibilities:
Monitor and investigate security events, alerts, and anomalous activity. Analyze threats using SIEM, EDR, NGAV, and threat intelligence sources. Participate in detection, containment, eradication, and recovery activities for cybersecurity incidents. Maintain cybersecurity playbooks and incident response procedures. Support cyber investigations and forensic evidence collection activities. Produce incident reports, dashboards, and security metrics.
Coordinate vulnerability identification, assessment, remediation, and validation processes. Assist in managing endpoint security technologies including EDR, NGAV, MDM, and hardening tools. Validate secure configurations for servers, workstations, cloud services, and network infrastructure. Administer and support cybersecurity platforms including Fortinet security products (FortiGate, FortiManager, FortiAnalyzer, FortiAuthenticator, FortiClient, and FortiEMS) to enhance network security, visibility, and threat detection capabilities. Support identity security initiatives including MFA, SSO, PAM, and privileged account governance. Assist with penetration testing activities and remediation of identified security vulnerabilities and assessment findings.
Assist in maintaining cybersecurity policies, standards, procedures, and guidelines. Support risk assessments and cybersecurity control reviews. Assist with NCUA examinations, internal audits, external audits, and regulatory reviews. Track corrective actions and remediation plans resulting from audits and assessments. Maintain cybersecurity documentation and evidence repositories
Participate in security reviews of vendors, fintech partners, and service providers. Review SOC reports, penetration testing reports, SIG questionnaires, and security attestations. Assist with third-party due diligence and ongoing monitoring activities. Identify and document vendor-related cybersecurity risks.
Support cybersecurity awareness and phishing simulation programs. Participate in incident response tabletop exercises. Assist with disaster recovery and business continuity testing activities. Research emerging threats and communicate relevant risks to management. Recommend improvements to strengthen the Credit Union's cybersecurity maturity.
Maintain effective detection and response capabilities for security incidents.
Performance Measurements:
  1. To identify opportunities to improve services to the company and/or its customers through use of new products and technologies.
  2. Support successful completion of internal audits, external audits, and NCUA examinations.
  3. Improve cybersecurity maturity through measurable control enhancements.
  4. Deliver accurate and timely reporting of cybersecurity metrics and risks.
  5. Maintain positive relationships with internal departments, members, auditors, and vendors.
  6. Contribute to cybersecurity awareness and employee engagement initiatives.

Knowledge and Skills
Experience: 3-5 years of cybersecurity, information security, or related IT experience. Financial services or credit union experience preferred. Experience working with security technologies and security operations processes.
Education: College degree in Computer Science, Information Security, Cyber Security, or equivalent.
Interpersonal Skills: Strong verbal and written communication skills are required. Must be able to build effective working relationships with employees, management, vendors, auditors, and regulators. Ability to communicate technical and cybersecurity-related concepts to both technical and non-technical audiences. Requires professionalism, sound judgment, discretion, and the ability to handle sensitive and confidential information.
Other Skills: SIEM platforms, Vulnerability Management Platforms, IAM/PAM Technologies, Email Security Solutions, Data Loss Prevention (DLP), Security Awareness Platforms, Security Automation & Orchestration (SOAR).