ZipRecruiter

Log In

1

Credit Union Collection Jobs (NOW HIRING)

previous pagenext page

Showing results 21-40

All JobsCredit Union Collection Jobs

Credit Union Collection information

See salary details

$7

$22

$36

How much do credit union collection jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for credit union collection in the United States is $23.00, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $28.61 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a credit union collection specialist?

To thrive as a Credit Union Collection Specialist, you need a strong understanding of loan servicing, debt collection laws, and financial regulations, typically supported by experience in banking or collections. Familiarity with collections management software, credit reporting systems, and relevant certifications such as the Certified Collection Professional (CCP) is often required. Excellent negotiation, problem-solving, and communication skills help build rapport with members and resolve delinquent accounts effectively. These skills are vital to minimize financial losses, maintain member relationships, and ensure regulatory compliance in the credit union environment.

What is a credit union collection specialist?

Credit Union Collection jobs focus on managing and recovering overdue accounts for a credit union. Professionals in this role contact members with delinquent loans or accounts, negotiate payment arrangements, and help resolve financial difficulties. They also maintain accurate records, follow regulatory guidelines, and work to minimize losses for the credit union. Strong communication and problem-solving skills are essential, as the role often requires balancing member service with effective debt recovery.

What are some common challenges faced by credit union collection specialists, and how are they typically addressed?

Credit union collection specialists often encounter challenges such as dealing with members experiencing financial hardship, handling sensitive conversations about overdue payments, and navigating regulatory requirements unique to credit unions. To address these challenges, specialists receive training in empathetic communication, work closely with loan officers and member service teams, and use specialized software to track delinquencies and compliance. Open communication and a supportive team environment help ensure members are treated fairly while protecting the credit union’s interests.

What is the difference between Credit Union Collection vs Credit Union Loan Officer?

AspectCredit Union CollectionCredit Union Loan Officer
Primary RoleManaging overdue accounts and recovering unpaid loansAssessing loan applications and approving loans
Required CredentialsKnowledge of collections processes, sometimes relevant certificationsFinancial certifications or relevant experience often preferred
Work EnvironmentCollections department, often in office settingsBranch or office, interacting with members and applicants
Employer & Industry UsageCredit unions, financial servicesCredit unions, banking industry

While both roles operate within credit unions, a Credit Union Collection focuses on recovering overdue loans, whereas a Credit Union Loan Officer evaluates and approves new loans. They require different skill sets but are both essential to credit union operations.

What cities are hiring for Credit Union Collection jobs? Cities with the most Credit Union Collection job openings:
What states have the most Credit Union Collection jobs? States with the most job openings for Credit Union Collection jobs include:
What job categories do people searching Credit Union Collection jobs look for? The top searched job categories for Credit Union Collection jobs are:
Credit Union Collection jobs near you
Infographic showing various Credit Union Collection job openings in the United States as of August 2026, with employment types broken down into 1% Internship, 82% Full Time, 16% Part Time, and 1% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $47,832 per year, or $23 per hour.

Collections Administrative Associate

Sunbelt Federal Credit Union

Hattiesburg, MS • On-site

$17 - $19/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 days ago

Job description

Benefits:
  • 401(k) matching
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Paid time off
  • Profit sharing
  • Tuition assistance
  • Vision insurance

Collections Administrative Associate 
REPORTS TO: Collections Manager
 
SUMMARY/OBJECTIVE:
Assists in the performance of various duties in support of the legal and compliance requirements of Credit Solutions. Provide clerical assistance to the Collection Department. Answer phones, process correspondence, and maintain accurate files. Make recommendations on actions that should be taken if loan collateral is in jeopardy, reporting to the Collections Manager.
FLSA Classification: Non-Exempt     
 
Department: Administration
 
Supervisory Responsibilities:  NONE
 
Essential Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Process all correspondence for collections department, ensuring accuracy of work. Create form letters, type labels, and provide general administrative support.
  • · Analyze accounts to identify next steps (i.e. account types, amount owed, credit score, collateral value, etc.)
  • Maintain collection files according to department procedures.
  • Input data into the credit union’s collection system and generate reports as requested.
  • Supervise mailing of payment notices, ensuring that credit union errors are detected promptly and corrected.
  • Provide members with a complete explanation of the loan’s status as requested.
  • Prepare information needed or required by collection agency, and post receipts from collection agency.
  • Correspond with attorneys regarding accounts that have been sent out for legal. Works with other staff members to maintain proper timing, action plans, and procedures for completing act letters, repo packets, and loan work outs, as well as preparing and completing correspondence, reports, payment processing, system file maintenance, and other documentation.
  • Works with the Collections Administrative Specialist to ensure timely follow up to e-Oscar and dispute processing, as well as appropriate legal follow up.
  • Prepares, processes, and notates system expense invoices.
  • Assists with processing of writs of execution and bankruptcy filings, following appropriate guidelines. 
  • Assists with processing Month End imports, data entry, and report compilation. 
  • Maintains appropriate CFPB compliant follow up specifically regarding applicable work out correspondence time frames. 
  • Assists in performing duties as liaison to outside counsel.
  • Assists in handling of incoming collection calls on an overflow basis.
  • Prepares materials and provides training on department objectives and functions.
  • Is responsible for adhering to operational controls, including compliance with all required regulations and policies such as the Bank Secrecy Act (BSA) and Office of Foreign Assets Control (OFAC) to ensure the safety and soundness of the Credit Union and its members.
  • Other duties as assigned.  
Education:
·         High School Graduate or Equivalent (GED) plus a minimum of 3 years' experience required.
 
Experience, Skills and Other Requirements:
Strong demonstrated abilities required:
  • Customer/Member Service
  • Interpersonal/Team Player 
  • Motivated/Works Independently 
  • Analytical/Problem Solving 
  • Organizational Skills 
  • Project Management Skills
  • Detail Oriented
  • Verbal/Written Skills
  • Microsoft Office
  • Prioritize/Multi-task
Position Type/Expected Hours of Work:
This is a full-time position. Days and hours of work are Monday through Thursday 8:00 a.m. to 5:00 p.m. Friday 8:00 a.m. to 5:30 p.m., and occasional Saturdays from 9:00 a.m. until 1:00 p.m.
 
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, stand, and walk; use hands to finger, handle, feel or grasp; reach with hands and arms; and talk or hear. The employee is frequently required to kneel, crouch, or stoop. The employee is occasionally required to lift and/or move 10-20 pounds.
 
WORK ENVIRONMENT
The work environment is a typical administrative cube style seating, with climate control and appropriate lighting. Must be able to work with moderate noise from coworkers sitting in close proximity on the phones. 
 
Employment Requirements:
All applicants must meet the certain conditions of employment to be eligible for employment at Sunbelt Federal Credit Union:
  • ·U.S. Citizenship 
  • Successfully passing a background investigation including credit check
Benefits Offered:
  • ·401K, With employee match and profit shares. 
  • Medical, Dental, Vision, Life, STD, LTD, 
  • Paid Holidays
  • Employee Education Assistance Program 
  • PTO (Paid time off) that begins accruing day one. (usable after 90 days)
  • Employee Assistance Program (EAP) 
DECLARATION
This job description is designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Sunbelt FCU is an Equal Opportunity Employer.