... Credit Card Calling, Credit Card Calls, Credit Card Collections, Credit Reports, CRM, Customer Accounts, Customer Issues, Customer Service Representative, Data Analysis, Data Analytics, Debt ...
... Credit Card Calling, Credit Card Calls, Credit Card Collections, Credit Reports, CRM, Customer Accounts, Customer Issues, Customer Service Representative, Data Analysis, Data Analytics, Debt ...
Collections Specialist I
$18 - $24.50/hr
High School diploma with at least three years of collection experience in mortgage, mobile home, consumer loans and/or credit card collections. * Knowledge of a year of Fair Debt Collection ...
Collections Specialist I
$18 - $24.50/hr
High School diploma with at least three years of collection experience in mortgage, mobile home, consumer loans and/or credit card collections. * Knowledge of a year of Fair Debt Collection ...
Collections Strategy Manager
New York, NY · On-site
$120K - $145K/yr
The ideal candidate brings deep experience in credit card collections, strong analytical capabilities, and a knowledge-seeking, hypothesis-driven mindset to continuously refine strategies. Key ...
Collections Strategy Manager
New York, NY · On-site
$120K - $145K/yr
The ideal candidate brings deep experience in credit card collections, strong analytical capabilities, and a knowledge-seeking, hypothesis-driven mindset to continuously refine strategies. Key ...
Collections Strategy Manager
Portland, ME · On-site
$120K - $145K/yr
The ideal candidate brings deep experience in credit card collections, strong analytical capabilities, and a knowledge-seeking, hypothesis-driven mindset to continuously refine strategies. Key ...
Collections Strategy Manager
Portland, ME · On-site
$120K - $145K/yr
The ideal candidate brings deep experience in credit card collections, strong analytical capabilities, and a knowledge-seeking, hypothesis-driven mindset to continuously refine strategies. Key ...
Collections Strategy Manager
Wilmington, DE · On-site
$120K - $145K/yr
The ideal candidate brings deep experience in credit card collections, strong analytical capabilities, and a knowledge-seeking, hypothesis-driven mindset to continuously refine strategies. Key ...
Collections Strategy Manager
Wilmington, DE · On-site
$120K - $145K/yr
The ideal candidate brings deep experience in credit card collections, strong analytical capabilities, and a knowledge-seeking, hypothesis-driven mindset to continuously refine strategies. Key ...
Collections Strategy Manager
Charlotte, NC · On-site
$120K - $145K/yr
The ideal candidate brings deep experience in credit card collections, strong analytical capabilities, and a knowledge-seeking, hypothesis-driven mindset to continuously refine strategies. Key ...
Collections Strategy Manager
Charlotte, NC · On-site
$120K - $145K/yr
The ideal candidate brings deep experience in credit card collections, strong analytical capabilities, and a knowledge-seeking, hypothesis-driven mindset to continuously refine strategies. Key ...
Collections Strategy Manager
Jacksonville, FL · On-site
$120K - $145K/yr
The ideal candidate brings deep experience in credit card collections, strong analytical capabilities, and a knowledge-seeking, hypothesis-driven mindset to continuously refine strategies. Key ...
Collections Strategy Manager
Jacksonville, FL · On-site
$120K - $145K/yr
The ideal candidate brings deep experience in credit card collections, strong analytical capabilities, and a knowledge-seeking, hypothesis-driven mindset to continuously refine strategies. Key ...
Collections Strategy Manager
Mount Laurel, NJ · On-site
$120K - $145K/yr
The ideal candidate brings deep experience in credit card collections, strong analytical capabilities, and a knowledge-seeking, hypothesis-driven mindset to continuously refine strategies. Key ...
Collections Strategy Manager
Mount Laurel, NJ · On-site
$120K - $145K/yr
The ideal candidate brings deep experience in credit card collections, strong analytical capabilities, and a knowledge-seeking, hypothesis-driven mindset to continuously refine strategies. Key ...
Collections Strategy Manager
Wilmington, DE · On-site
$120K - $145K/yr
The ideal candidate brings deep experience in credit card collections, strong analytical capabilities, and a knowledge-seeking, hypothesis-driven mindset to continuously refine strategies. Key ...
Collections Strategy Manager
Wilmington, DE · On-site
$120K - $145K/yr
The ideal candidate brings deep experience in credit card collections, strong analytical capabilities, and a knowledge-seeking, hypothesis-driven mindset to continuously refine strategies. Key ...
Collections Strategy Manager
Atlanta, GA · On-site
$120K - $145K/yr
The ideal candidate brings deep experience in credit card collections, strong analytical capabilities, and a knowledge-seeking, hypothesis-driven mindset to continuously refine strategies. Key ...
Collections Strategy Manager
Atlanta, GA · On-site
$120K - $145K/yr
The ideal candidate brings deep experience in credit card collections, strong analytical capabilities, and a knowledge-seeking, hypothesis-driven mindset to continuously refine strategies. Key ...
Collections Strategy Manager
Greenville, SC · On-site
$120K - $145K/yr
The ideal candidate brings deep experience in credit card collections, strong analytical capabilities, and a knowledge-seeking, hypothesis-driven mindset to continuously refine strategies. Key ...
Collections Strategy Manager
Greenville, SC · On-site
$120K - $145K/yr
The ideal candidate brings deep experience in credit card collections, strong analytical capabilities, and a knowledge-seeking, hypothesis-driven mindset to continuously refine strategies. Key ...
Credit And Collections Representative Nazdar has been in business for over 100 years and is one of ... Experience with ERP systems, accounting software, supplier portals, and credit card processing
Credit And Collections Representative Nazdar has been in business for over 100 years and is one of ... Experience with ERP systems, accounting software, supplier portals, and credit card processing
About The Job The Credit and Collections Representative provides excellent customer service by ... Experience with ERP systems, accounting software, supplier portals, and credit card processing
About The Job The Credit and Collections Representative provides excellent customer service by ... Experience with ERP systems, accounting software, supplier portals, and credit card processing
About The Job The Credit and Collections Representative provides excellent customer service by ... Experience with ERP systems, accounting software, supplier portals, and credit card processing
About The Job The Credit and Collections Representative provides excellent customer service by ... Experience with ERP systems, accounting software, supplier portals, and credit card processing
As a Bilingual Collections Supervisor in our Credit Card Collections team, you will lead and develop a front-line team supporting customers with past-due credit card accounts. You will coach to key ...
New
As a Bilingual Collections Supervisor in our Credit Card Collections team, you will lead and develop a front-line team supporting customers with past-due credit card accounts. You will coach to key ...
New
Collections Specialist I
Manchester, NH · On-site
$18 - $24.50/hr
Qualifications • High School diploma with at least three years of collection experience in mortgage, mobile home, consumer loans and/or credit card collections. • Knowledge of a year of Fair Debt ...
Collections Specialist I
Manchester, NH · On-site
$18 - $24.50/hr
Qualifications • High School diploma with at least three years of collection experience in mortgage, mobile home, consumer loans and/or credit card collections. • Knowledge of a year of Fair Debt ...
As a Bilingual Collections Supervisor in our Credit Card Collections team, you will lead and develop a front-line team supporting customers with past-due credit card accounts. You will coach to key ...
As a Bilingual Collections Supervisor in our Credit Card Collections team, you will lead and develop a front-line team supporting customers with past-due credit card accounts. You will coach to key ...
Credit & Collections Specialist
Cleveland, OH · Hybrid
$21 - $28.25/hr
Manage credit card customers, ensuring cards are current, submit credit card invoices for payment ... collections. * Experience in aviation or fuel is a plus.
Quick apply
Credit & Collections Specialist
Cleveland, OH · Hybrid
$21 - $28.25/hr
Manage credit card customers, ensuring cards are current, submit credit card invoices for payment ... collections. * Experience in aviation or fuel is a plus.
Credit & Collections Specialist
Plymouth, MA · Hybrid
$23.75 - $31.50/hr
Manage credit card customers, ensuring cards are current, submit credit card invoices for payment ... collections. * Experience in aviation or fuel is a plus.
Quick apply
Credit & Collections Specialist
Plymouth, MA · Hybrid
$23.75 - $31.50/hr
Manage credit card customers, ensuring cards are current, submit credit card invoices for payment ... collections. * Experience in aviation or fuel is a plus.
As a Bilingual Collections Supervisor in our Credit Card Collections team, you will lead and develop a front-line team supporting customers with past-due credit card accounts. You will coach to key ...
New
As a Bilingual Collections Supervisor in our Credit Card Collections team, you will lead and develop a front-line team supporting customers with past-due credit card accounts. You will coach to key ...
New
Credit Card Collections information
See salary details
$54.5K - $61.1K
9% of jobs
$61.1K - $67.7K
12% of jobs
$70.4K is the 25th percentile. Wages below this are outliers.
$67.7K - $74.3K
12% of jobs
$74.3K - $80.9K
14% of jobs
The median wage is $82.9K / yr.
$80.9K - $87.5K
14% of jobs
$87.5K - $94K
13% of jobs
$95.9K is the 75th percentile. Wages above this are outliers.
$94K - $100.6K
10% of jobs
$100.6K - $107.2K
7% of jobs
$107.2K - $113.8K
6% of jobs
$113.8K - $120.4K
3% of jobs
$120.4K - $127K
1% of jobs
$54.5K
$87.1K
$127K
How much do credit card collections jobs pay per year?
What are some common challenges faced in a credit card collections role and how are they managed?
One of the main challenges in a Credit Card Collections role is effectively communicating with customers who may be experiencing financial difficulties, leading to emotionally charged or sensitive conversations. To manage this, collectors receive training in de-escalation techniques and negotiation strategies, allowing them to find mutually agreeable payment solutions while maintaining professionalism and empathy. Additionally, strict adherence to regulatory guidelines, such as the Fair Debt Collection Practices Act (FDCPA), is essential in every interaction. Successful collectors focus on building rapport and trust with customers, which helps increase recovery rates and supports long-term customer retention.
What are the key skills and qualifications needed to thrive in credit card collections, and why are they important?
To thrive in Credit Card Collections, you need strong communication and negotiation skills, a keen understanding of financial processes, and often a high school diploma or equivalent. Familiarity with collections software, CRM systems, and basic office applications is commonly required, and certifications in credit and collections can be advantageous. Empathy, patience, problem-solving, and resilience are valuable soft skills that help navigate challenging customer interactions. These competencies are crucial for recovering outstanding payments while maintaining positive customer relations and adhering to industry regulations.
What is a credit card collections?
A Credit Card Collections job involves contacting customers who have overdue credit card payments to remind them of their balances and help them find ways to make payments. Collections agents negotiate payment plans, provide information about outstanding debts, and follow company policies and legal regulations. The goal is to recover past-due payments while maintaining a professional and respectful relationship with the cardholder. Strong communication, problem-solving, and negotiation skills are essential for success in this role.

Sr Collector-Bilingual- 5+yrs Collections Exp Req'd (3yrs Auto)-$70k/yr+Bonus
East Dundee, IL
$70K - $85K/yr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 24 days ago
Job description
Successful Buy Here-Pay Here dealer is seeking a BILINGUAL Senior Collector
BASE $70,000/year plus up to $15,000 in Bonuses/yr! (based on exp/skill)
Earn from $70,000/yr to $85,000+/yr (based on experience/skill)
Drive Now Acceptance, Superior Car Credit's in-house financing company, is seeking an experienced, energetic, dedicated Senior Collector to join our collections team. We have openings in both our E Dundee and Marengo, IL locations.
We Offer:
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Great Pay: Base Pay of $70,000 with up to $15,000/yr in BONUSES (based on exp/skill)
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Earnings potential of up to $85,000+/yr (based on exp/skill)
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5 Day, 40 Hour Work Week: Saturdays are REQUIRED until 3pm
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401k Plan
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Paid Time Off/Holiday Pay
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Health Insurance
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Dental Insurance
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Vision Insurance
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Life Insurance
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Opprtunities to Advance
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Fantastic, Supportive Management Team to ensure your SUCCESS
What we are looking for:
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5+ years Total Collections Experience REQUIRED
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3+ years experience in Auto Collections is aREQUIRED
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Bilingual (SPANISH/ENGLISH) is REQUIRED
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Subprime auto collections experience PREFERRED
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Extensive knowledge of repossessions and impounds, skip tracing, & loan restructuring
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Creative problem-solver, someone who thinks outside the boxs, solutions-oriented, with the ability to help customers get back on track with payments
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Experience with initiating repossession when necessary
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Strong organizational and multi-tasking abilities
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Solid, consistent follow-up skills
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Excellent customer service and relationship-building skills
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Strong phone and computer skills
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Clear, effective communication skills with the ability to build rapport with customers
If you are seeking a change or advancement opportunity, APPLY NOW. You may also call 855-931-2445 for more details on next steps. Be sure to include current contact information so we may call you.
Drive Now Acceptance
East Dundee, IL & Marengo, IL
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Must Possess a Valid US Driver License & Reliable Transportation
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Must Be Authorized To Work In The United States
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Equal Opportunity Employer
Keywords: Auto Warehouse, Aaron’s, Account Analyisis, Account Issues, Account Management, Account Manager, Account Sales, Accounts Receivable, ACH, ACH Funds, Appointment Setter, Auto Billing, Auto Collections, CNAC, CNAC/JD Byrider, Auto Finance, Auto Financial Services, Auto Financing, Auto Loan, Auto Loans, Automotive Billing, Automotive Collections, Automotive Finance, Automotive Financial Services, Automotive Financing, Background Checks, Bilingual, Billing Issues, Business Development Center, Business to Business Sales, Buy Here Pay Here, Buy Here/Pay Here, Buy Her-Pay Here, Used Cars, Independent Dealer, Call Center, Cellular Phone Sales, Collateral, Collection Efforts, Collection Issues, Collections, Collections Account, Collections Account Manager, Collections Accounts, Collections Agent, Collections Representative, Collections Specialist, Commercial Sales, Commission Sales, Computer Skills, Conflict Resolution, Consumer Collections, Courts, Credit Card Calling, Credit Card Calls, Credit Card Collections, Credit Reports, CRM, Customer Accounts, Customer Issues, Customer Service Representative, Data Analysis, Data Analytics, Debt Collection, Debt Collection Skip Tracing, Debt Recovery, Debt Repayment, Default, Delinquencies, Delinquent, Delinquent Accounts, Dialer System, Due Balances, FDCPA, Financial Analyst, Garnishments, Inbound Calls, Independent Dealer, JD Byrider, Legal Action, LENDR, Loan Debt, Nationwide Acceptance, Negotiate Payments, Negotiating, Negotiation, One Main Financial, Outbound Calls, Outside Sales, Overdue Accounts, Overdue Payments, Party Collections, Past Due Accounts, Past Due Balances, Payment Arrangements, Payment Options, People Skills, Phone Etiquette, Phone Skills, Portfolio Management Experience, Pronto, Recovery, Relationship Management, Rent to Own, Rent-a-Center, Repayment Schedules, Repossession, Repossessions, Repo, SAP, Scheduling, Security Finance, Skip Trace, Skip Tracing, Skiptrace, Skiptracing, Spanish, State Laws, Student Loans, Sub Prime Financing, Sub Prime Lending, Subprime Financing, Subprime Lending, Subprime Loans, Telemarketing, Telephone Sales, Wage Garnishment, etc