Sterling, VA · Hybrid
$18.50 - $25.25/hr
As the Sr Billing & Collections Clerk, you will be responsible for accurate and efficient billing ... Serve as the primary point of contact for customer billing inquiries, manage credit card processing ...
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Sterling, VA · Hybrid
$18.50 - $25.25/hr
As the Sr Billing & Collections Clerk, you will be responsible for accurate and efficient billing ... Serve as the primary point of contact for customer billing inquiries, manage credit card processing ...
Bethesda, MD · On-site
$19.75 - $26.75/hr
Communicate with merchants to determine reasons for ceased credit card processing or processing ... collections experience. * Prior business-to-business (B2B) experience in commercial lending is a ...
Bethesda, MD · On-site
$19.75 - $26.75/hr
Communicate with merchants to determine reasons for ceased credit card processing or processing ... collections experience. * Prior business-to-business (B2B) experience in commercial lending is a ...
Bethesda, MD · On-site
$19.75 - $26.75/hr
Communicate with merchants to determine reasons for ceased credit card processing or processing ... collections experience. * Prior business-to-business (B2B) experience in commercial lending is a ...
Quick apply
Bethesda, MD · On-site
$19.75 - $26.75/hr
Communicate with merchants to determine reasons for ceased credit card processing or processing ... collections experience. * Prior business-to-business (B2B) experience in commercial lending is a ...
Halethorpe, MD · On-site
Process customer credit card payments and resolve unapplied cash and long-standing credit issues ... Minimum of 2-3 years of experience in credit, collections, accounts receivable, or a related ...
New
Halethorpe, MD · On-site
Process customer credit card payments and resolve unapplied cash and long-standing credit issues ... Minimum of 2-3 years of experience in credit, collections, accounts receivable, or a related ...
New
Halethorpe, MD · On-site
$29 - $33/hr
Process customer credit card payments and resolve unapplied cash and long-standing credit issues ... Minimum of 2-3 years of experience in credit, collections, accounts receivable, or a related ...
Quick apply
Halethorpe, MD · On-site
$29 - $33/hr
Process customer credit card payments and resolve unapplied cash and long-standing credit issues ... Minimum of 2-3 years of experience in credit, collections, accounts receivable, or a related ...
Halethorpe, MD · On-site
$29 - $33/hr
Process customer credit card payments and resolve unapplied cash and long-standing credit issues ... Minimum of 2-3 years of experience in credit, collections, accounts receivable, or a related ...
Quick apply
Halethorpe, MD · On-site
$29 - $33/hr
Process customer credit card payments and resolve unapplied cash and long-standing credit issues ... Minimum of 2-3 years of experience in credit, collections, accounts receivable, or a related ...
Dulles, VA · Hybrid
$28.85 - $30.29/hr
Process credit card payments and ensure proper posting to customer accounts. * Contribute to continuous improvement of billing and collections processes and support a smooth financial close.
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Dulles, VA · Hybrid
$28.85 - $30.29/hr
Process credit card payments and ensure proper posting to customer accounts. * Contribute to continuous improvement of billing and collections processes and support a smooth financial close.
Dulles, VA · On-site
$28.85 - $30.29/hr
Process credit card payments and ensure proper posting to customer accounts. * Contribute to continuous improvement of billing and collections processes and support a smooth financial close.
Dulles, VA · On-site
$28.85 - $30.29/hr
Process credit card payments and ensure proper posting to customer accounts. * Contribute to continuous improvement of billing and collections processes and support a smooth financial close.
Rockville, MD · On-site
$45K - $63K/yr
The Collections Specialist will be an integral part of the Accounting team focusing on the ... Serve as backup with processing Credit Card transactions when needed * Assist with other Avendra ...
Rockville, MD · On-site
$45K - $63K/yr
The Collections Specialist will be an integral part of the Accounting team focusing on the ... Serve as backup with processing Credit Card transactions when needed * Assist with other Avendra ...
Rockville, MD · Hybrid
$45K - $63K/yr
The Collections Specialist will be an integral part of the Accounting team focusing on the ... Serve as backup with processing Credit Card transactions when needed * Assist with other Avendra ...
Rockville, MD · Hybrid
$45K - $63K/yr
The Collections Specialist will be an integral part of the Accounting team focusing on the ... Serve as backup with processing Credit Card transactions when needed * Assist with other Avendra ...
Rockville, MD · On-site
$45K - $63K/yr
The Collections Specialist will be an integral part of the Accounting team focusing on the ... Serve as backup with processing Credit Card transactions when needed * Assist with other Avendra ...
Rockville, MD · On-site
$45K - $63K/yr
The Collections Specialist will be an integral part of the Accounting team focusing on the ... Serve as backup with processing Credit Card transactions when needed * Assist with other Avendra ...
Rockville, MD · Hybrid
$45K - $63K/yr
The Collections Specialist will be an integral part of the Accounting team focusing on the ... Serve as backup with processing Credit Card transactions when needed * Assist with other Avendra ...
Rockville, MD · Hybrid
$45K - $63K/yr
The Collections Specialist will be an integral part of the Accounting team focusing on the ... Serve as backup with processing Credit Card transactions when needed * Assist with other Avendra ...
Washington, DC · On-site
$28 - $33/hr
Credit Card Services * Process incoming credit card applications and gather required documentation ... Support collections follow-up for consumer and mortgage loans as directed. * Assist in reporting ...
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Washington, DC · On-site
$28 - $33/hr
Credit Card Services * Process incoming credit card applications and gather required documentation ... Support collections follow-up for consumer and mortgage loans as directed. * Assist in reporting ...
Dulles, VA · Hybrid
$21.25 - $26.75/hr
... and Collections Clerk is a full-time, hybrid role located in Dulles, VA. The position is ... Process credit card payments. #IND123 $$ Giesecke+Devrient Mobile Security America, Inc. endeavors ...
Dulles, VA · Hybrid
$21.25 - $26.75/hr
... and Collections Clerk is a full-time, hybrid role located in Dulles, VA. The position is ... Process credit card payments. #IND123 $$ Giesecke+Devrient Mobile Security America, Inc. endeavors ...
Washington, DC · On-site
$23.75 - $27.50/hr
... keep collections current. * Reconcile bank statements and investigate discrepancies to maintain accurate financial data. * Review and reconcile credit card transactions, ensuring expenses are ...
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Washington, DC · On-site
$23.75 - $27.50/hr
... keep collections current. * Reconcile bank statements and investigate discrepancies to maintain accurate financial data. * Review and reconcile credit card transactions, ensuring expenses are ...
$29.21 - $36.51/hr
... card accounts with intent to protect the assets of Tower Federal Credit Union. Reviews all ... Performs collections efforts in accordance with Tower Federal Credit Union policies and procedures ...
$29.21 - $36.51/hr
... card accounts with intent to protect the assets of Tower Federal Credit Union. Reviews all ... Performs collections efforts in accordance with Tower Federal Credit Union policies and procedures ...
Arlington, VA · On-site +1
$23.25 - $29.50/hr
Post customer payments by recording cash, checks, wires, and credit card transactions. Apply ... Accounts Receivable Collections Specialist
Arlington, VA · On-site +1
$23.25 - $29.50/hr
Post customer payments by recording cash, checks, wires, and credit card transactions. Apply ... Accounts Receivable Collections Specialist
Arlington, VA · On-site
$23.25 - $29.50/hr
... credit card transactions. • Apply customer payments to invoices in Salesforce CRM system. • ... Accounts Receivable Collections Specialist
Arlington, VA · On-site
$23.25 - $29.50/hr
... credit card transactions. • Apply customer payments to invoices in Salesforce CRM system. • ... Accounts Receivable Collections Specialist
Alexandria, VA · On-site
$60K - $75K/yr
Sends all returned checks that do not have valid credit card approval to collections. * Administers 10-30 day calls on outstanding accounts. * Handles credit card inquiries and charge backs.
Alexandria, VA · On-site
$60K - $75K/yr
Sends all returned checks that do not have valid credit card approval to collections. * Administers 10-30 day calls on outstanding accounts. * Handles credit card inquiries and charge backs.
Bethesda, MD · Hybrid
$31.21 - $48.01/hr
... credit card accounts. Contacts customers with overdue accounts and attempt to Use credit bureau ... Possesses solid consumer and regulatory debt collections knowledge - knowledge of fair lending ...
Bethesda, MD · Hybrid
$31.21 - $48.01/hr
... credit card accounts. Contacts customers with overdue accounts and attempt to Use credit bureau ... Possesses solid consumer and regulatory debt collections knowledge - knowledge of fair lending ...
$61.7K - $69.2K
9% of jobs
$69.2K - $76.7K
12% of jobs
$79.7K is the 25th percentile. Wages below this are outliers.
$76.7K - $84.1K
12% of jobs
$84.1K - $91.6K
14% of jobs
The median wage is $93.9K / yr.
$91.6K - $99.1K
14% of jobs
$99.1K - $106.5K
13% of jobs
$108.6K is the 75th percentile. Wages above this are outliers.
$106.5K - $114K
10% of jobs
$114K - $121.4K
7% of jobs
$121.4K - $128.9K
6% of jobs
$128.9K - $136.4K
3% of jobs
$136.4K - $143.8K
1% of jobs
$61.7K
$98.7K
$143.8K
One of the main challenges in a Credit Card Collections role is effectively communicating with customers who may be experiencing financial difficulties, leading to emotionally charged or sensitive conversations. To manage this, collectors receive training in de-escalation techniques and negotiation strategies, allowing them to find mutually agreeable payment solutions while maintaining professionalism and empathy. Additionally, strict adherence to regulatory guidelines, such as the Fair Debt Collection Practices Act (FDCPA), is essential in every interaction. Successful collectors focus on building rapport and trust with customers, which helps increase recovery rates and supports long-term customer retention.
To thrive in Credit Card Collections, you need strong communication and negotiation skills, a keen understanding of financial processes, and often a high school diploma or equivalent. Familiarity with collections software, CRM systems, and basic office applications is commonly required, and certifications in credit and collections can be advantageous. Empathy, patience, problem-solving, and resilience are valuable soft skills that help navigate challenging customer interactions. These competencies are crucial for recovering outstanding payments while maintaining positive customer relations and adhering to industry regulations.
A Credit Card Collections job involves contacting customers who have overdue credit card payments to remind them of their balances and help them find ways to make payments. Collections agents negotiate payment plans, provide information about outstanding debts, and follow company policies and legal regulations. The goal is to recover past-due payments while maintaining a professional and respectful relationship with the cardholder. Strong communication, problem-solving, and negotiation skills are essential for success in this role.
$18.50 - $25.25/hr
Contractor
Medical, Life, Retirement
Posted 21 days ago
Sparks Group in partnership with a technology and security organization is seeking a Senior Billing & Collections Clerk. As the Sr Billing & Collections Clerk, you will be responsible for accurate and efficient billing processes for customer invoicing and payments as well as ensuring that customer collections are met within specified terms. The ideal candidate will have an associate’s degree in accounting, 3 years of billing and collections experience and has worked in an ERP system and Excel. If you’re seeking your next opportunity, apply now!
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This job is Hybrid Remote.
We offer several comprehensive benefits package including health and life insurance, paid and unpaid time off, and retirement and savings plans to qualifying employees.
Download the Sparks Group mobile app from Apple App Store or Google Play.
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Sparks Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, pregnancy, citizenship, family status, genetic information, disability, or protect veteran status.
Sourced by ZipRecruiter
Recruiting and staffing services
51 - 200 Employees
Rockville, MD, US
1970
