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Credit Card Collections Jobs in Chicago, IL (NOW HIRING)

Credit & Collections Specialist

Schaumburg, IL · Hybrid

$18.25 - $24.50/hr

... Credit & Collections Specialist to join our Accounts Receivable team. In this fast-paced and ... Update credit card spreadsheet for AR to process * Prepare weekly debits to operators accounts

... Credit & Collections Specialist to join our Accounts Receivable team. In this fast-paced and ... Update credit card spreadsheet for AR to process * Prepare weekly debits to operators accounts

Credit & Collections Specialist

Schaumburg, IL · Hybrid

$18.25 - $24.50/hr

... Credit & Collections Specialist to join our Accounts Receivable team. In this fast-paced and ... Update credit card spreadsheet for AR to process * Prepare weekly debits to operators accounts

Credit Memo Analyst

Skokie, IL · On-site

$25 - $27/hr

Perform reconciliation of Credit Card accounts to assist collections. * Support the onboarding team by setting up new account profiles. * Meet established processing requirements for the month-end ...

Credit Memo Analyst

Skokie, IL · On-site

$25 - $27/hr

Perform reconciliation of Credit Card accounts to assist collections. * Support the onboarding team by setting up new account profiles. * Meet established processing requirements for the month-end ...

Compliance Manager

Chicago, IL · On-site +1

$129K - $140K/yr

Sound like a mission you can get behind? We're looking for a Compliance Manager to own fraud, collections, and back-office compliance for Mission Lane's credit card business, reporting to the Senior ...

Accounting Clerk

Merrillville, IN · On-site

$25 - $26/hr

... collections. * Send payment reminders and administer past-due notices, account suspensions, and collection activities in accordance with established policies. * Reconcile daily credit card and ACH ...

Collector

Des Plaines, IL · On-site

$18 - $23/hr

Minimum of 3 years of experience as a Debt Collector in a third party environment with an emphasis on credit card collections. Strong communication skills: Excellent verbal and written communication ...

Collector

Des Plaines, IL · On-site

$18 - $23/hr

Minimum of 3 years of experience as a Debt Collector in a third party environment with an emphasis on credit card collections. * Strong communication skills: Excellent verbal and written ...

Collector

Des Plaines, IL · On-site

$17 - $23/hr

Minimum of 3 years of experience as a Debt Collector in a third party environment with an emphasis on credit card collections. * Strong communication skills: Excellent verbal and written ...

Staff Accountant

Elmhurst, IL · On-site

$70K - $85K/yr

Support accounts receivable by monitoring outstanding balances and assisting with collections. * Process vendor invoices and reconcile corporate credit card transactions. * Maintain customer and ...

ACCOUNTING SPECIALIST

Elgin, IL · On-site

$21 - $28.50/hr

Manage Accounts Receivable, including customer invoicing, cash applications, collections, and account reconciliations * Reconcile company credit card transactions and ensure proper coding and ...

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Credit Card Collections information

See Chicago, IL salary details

$56.1K

$89.7K

$130.8K

How much do credit card collections jobs pay per year?

As of Aug 11, 2026, the average yearly pay for credit card collections in Chicago, IL is $89,735.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,100.00 and $103,000.00 per year, depending on experience, location, and employer.

What are some common challenges faced in a credit card collections role and how are they managed?

One of the main challenges in a Credit Card Collections role is effectively communicating with customers who may be experiencing financial difficulties, leading to emotionally charged or sensitive conversations. To manage this, collectors receive training in de-escalation techniques and negotiation strategies, allowing them to find mutually agreeable payment solutions while maintaining professionalism and empathy. Additionally, strict adherence to regulatory guidelines, such as the Fair Debt Collection Practices Act (FDCPA), is essential in every interaction. Successful collectors focus on building rapport and trust with customers, which helps increase recovery rates and supports long-term customer retention.

What are the key skills and qualifications needed to thrive in credit card collections, and why are they important?

To thrive in Credit Card Collections, you need strong communication and negotiation skills, a keen understanding of financial processes, and often a high school diploma or equivalent. Familiarity with collections software, CRM systems, and basic office applications is commonly required, and certifications in credit and collections can be advantageous. Empathy, patience, problem-solving, and resilience are valuable soft skills that help navigate challenging customer interactions. These competencies are crucial for recovering outstanding payments while maintaining positive customer relations and adhering to industry regulations.

What is a credit card collections?

A Credit Card Collections job involves contacting customers who have overdue credit card payments to remind them of their balances and help them find ways to make payments. Collections agents negotiate payment plans, provide information about outstanding debts, and follow company policies and legal regulations. The goal is to recover past-due payments while maintaining a professional and respectful relationship with the cardholder. Strong communication, problem-solving, and negotiation skills are essential for success in this role.

Infographic showing various Credit Card Collections job openings in Chicago, IL as of August 2026, with employment types broken down into 1% Internship, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $89,735 per year, or $43.1 per hour.

Sr Collector-Bilingual- 5+yrs Collections Exp Req'd (3yrs Auto)-$70k/yr+Bonus

Drive Now Acceptance

East Dundee, IL

$70K - $85K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 24 days ago


Job description

Successful Buy Here-Pay Here dealer is seeking a BILINGUAL Senior Collector

BASE $70,000/year plus up to $15,000 in Bonuses/yr! (based on exp/skill)

Earn from $70,000/yr to $85,000+/yr (based on experience/skill)

Drive Now Acceptance, Superior Car Credit's in-house financing company, is seeking an experienced, energetic, dedicated Senior Collector to join our collections team. We have openings in both our E Dundee and Marengo, IL locations.

We Offer:

  • Great Pay: Base Pay of $70,000 with up to $15,000/yr in BONUSES (based on exp/skill)

  • Earnings potential of up to $85,000+/yr (based on exp/skill)

  • 5 Day, 40 Hour Work Week: Saturdays are REQUIRED until 3pm

  • 401k Plan

  • Paid Time Off/Holiday Pay

  • Health Insurance

  • Dental Insurance

  • Vision Insurance

  • Life Insurance

  • Opprtunities to Advance

  • Fantastic, Supportive Management Team to ensure your SUCCESS

What we are looking for:

  • 5+ years Total Collections Experience REQUIRED

  • 3+ years experience in Auto Collections is aREQUIRED

  • Bilingual (SPANISH/ENGLISH) is REQUIRED

  • Subprime auto collections experience PREFERRED

  • Extensive knowledge of repossessions and impounds, skip tracing, & loan restructuring

  • Creative problem-solver, someone who thinks outside the boxs, solutions-oriented, with the ability to help customers get back on track with payments

  • Experience with initiating repossession when necessary

  • Strong organizational and multi-tasking abilities

  • Solid, consistent follow-up skills

  • Excellent customer service and relationship-building skills

  • Strong phone and computer skills

  • Clear, effective communication skills with the ability to build rapport with customers

If you are seeking a change or advancement opportunity, APPLY NOW. You may also call 855-931-2445 for more details on next steps. Be sure to include current contact information so we may call you.

Drive Now Acceptance

East Dundee, IL & Marengo, IL

  • Must Possess a Valid US Driver License & Reliable Transportation

  • Must Be Authorized To Work In The United States

  • Equal Opportunity Employer

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