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Credit Card Collections Jobs in Chicago, IL (NOW HIRING)

Accounting Supervisor

Chicago, IL · On-site

$70K - $80K/yr

... collections work grounded in anti-racist and post-custodial frameworks that support communities ... Enter credit card charges to general ledger * Work with managers to ensure purchases and expenses ...

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Bookkeeper

Addison, IL · On-site

$20 - $30/hr

Manage accounts payable, vendor payments, and credit card transactions. * Assist with accounts receivable, invoicing, billing, and collections. * Prepare bank, credit card, and general ledger account ...

Accounting Clerk

Palos Hills, IL · On-site

$22 - $25/hr

Performs collections activities for past-due accounts via professional communication (phone and ... Process credit card payments * Export daily deposit data from external database. * Performs other ...

Staff Accountant

Arlington Heights, IL · On-site

$55K - $73K/yr

... collections follow-up and escalation. * Prepare bank and credit card reconciliations for approximately seven to eight accounts (operating and restricted bank accounts, investment/money-market ...

Staff Accountant

Arlington Heights, IL · On-site

$55K - $73K/yr

... collections follow-up and escalation. * Prepare bank and credit card reconciliations for approximately seven to eight accounts (operating and restricted bank accounts, investment/money-market ...

Treasury Analyst

Buffalo Grove, IL · On-site

$90K - $120K/yr

The Credit Manager is the key administrator for the T&E, credit card, and car lease programs. The ... Credit and collections management and experience a plus Essential Qualifications: To perform this ...

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AR Clerk

Elgin, IL · On-site

$23 - $26/hr

· Post's customer payments by recording cash, checks, and credit card transactions. · Posts ... Resolves collections by examining customer payment plans, payment history, credit line ...

SENIOR AR CLERK

Woodridge, IL · On-site

$20 - $23/hr

Post checks, credit card, and ACH payments accurately and timely to customer accounts * Account ... Perform collections activities including sending reminders, making phone calls, and promptly ...

AR CLERK

Woodridge, IL · On-site

$18 - $20/hr

Post checks, credit card, and ACH payments accurately and timely to customer accounts * Account ... Perform collections activities including sending reminders, making phone calls, and promptly ...

Showing results 21-40

Credit Card Collections information

See Chicago, IL salary details

$56.1K

$89.7K

$130.8K

How much do credit card collections jobs pay per year?

As of Aug 11, 2026, the average yearly pay for credit card collections in Chicago, IL is $89,735.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,100.00 and $103,000.00 per year, depending on experience, location, and employer.

What are some common challenges faced in a credit card collections role and how are they managed?

One of the main challenges in a Credit Card Collections role is effectively communicating with customers who may be experiencing financial difficulties, leading to emotionally charged or sensitive conversations. To manage this, collectors receive training in de-escalation techniques and negotiation strategies, allowing them to find mutually agreeable payment solutions while maintaining professionalism and empathy. Additionally, strict adherence to regulatory guidelines, such as the Fair Debt Collection Practices Act (FDCPA), is essential in every interaction. Successful collectors focus on building rapport and trust with customers, which helps increase recovery rates and supports long-term customer retention.

What are the key skills and qualifications needed to thrive in credit card collections, and why are they important?

To thrive in Credit Card Collections, you need strong communication and negotiation skills, a keen understanding of financial processes, and often a high school diploma or equivalent. Familiarity with collections software, CRM systems, and basic office applications is commonly required, and certifications in credit and collections can be advantageous. Empathy, patience, problem-solving, and resilience are valuable soft skills that help navigate challenging customer interactions. These competencies are crucial for recovering outstanding payments while maintaining positive customer relations and adhering to industry regulations.

What is a credit card collections?

A Credit Card Collections job involves contacting customers who have overdue credit card payments to remind them of their balances and help them find ways to make payments. Collections agents negotiate payment plans, provide information about outstanding debts, and follow company policies and legal regulations. The goal is to recover past-due payments while maintaining a professional and respectful relationship with the cardholder. Strong communication, problem-solving, and negotiation skills are essential for success in this role.

Infographic showing various Credit Card Collections job openings in Chicago, IL as of August 2026, with employment types broken down into 1% Internship, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $89,735 per year, or $43.1 per hour.

Senior Staff Accountant

S and J Plumbing

Arlington Heights, IL • On-site

$120K - $160K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 23 days ago


Job description

Senior Staff Accountant
📍 Arlington Heights, IL
Own the financial engine behind a growing company.
At S&J Plumbing, we're looking for a Senior Staff Accountant who can do more than simply record transactions. We're seeking a financial professional who will help maintain the accuracy of our accounting systems, strengthen internal processes, and provide the financial foundation that supports smart business decisions.
This role plays a critical part in ensuring our financial information is timely, accurate, and actionable as we continue to grow. If you're highly organized, process-driven, and take pride in delivering accurate financials, this is an opportunity to make a significant impact on a growing organization.
We believe happy employees create happy customers, and we know that strong financial operations are essential to supporting our team, serving our customers, and achieving long-term success.
💰 Compensation & Benefits
  • $120,000-$160,000 annually, based on experience and qualifications
  • 100% paid Medical, Dental & Vision Insurance for you and your family
  • 401(k) with 5% company match
  • Paid Time Off + Paid Holidays
  • Weekly pay
  • Professional development and continuing education opportunities
  • Direct access to company leadership
  • Stable, growing company with long-term career opportunities
  • Supportive, team-oriented culture
🚀 What You'll Do
As our Senior Staff Accountant, you'll be responsible for maintaining the accuracy and integrity of the company's financial records while supporting daily operations, cash flow management, and financial reporting.
Accounts Receivable & Revenue Management
  • Review completed jobs daily to verify accuracy and completeness
  • Identify, investigate, and correct billing or accounting discrepancies
  • Follow up on open jobs where payment was not collected and ensure timely resolution
  • Process and reconcile customer payments, including cash, checks, and credit card transactions
  • Prepare and complete daily bank deposits
  • Manage collections activities and follow established procedures for outstanding balances
  • Maintain accurate Accounts Receivable records and customer account balances
  • Ensure all jobs are closed and accounted for in the proper accounting period
  • Ensure timely and accurate customer billing
  • Maintain the Accounts Receivable aging and collection process
Accounts Payable & Vendor Management
  • Match purchase orders, packing slips, vendor invoices, and supplier statements for accuracy
  • Reconcile supplier statements and resolve discrepancies
  • Process accounts payable transactions and ensure vendors are paid accurately and on time
  • Maintain accurate Accounts Payable reports and vendor balances
  • Track warranty return credits and ensure proper accounting treatment
  • Maintain positive vendor relationships and resolve account discrepancies
Financial Operations & Reconciliations
  • Enter and properly classify all company credit card transactions
  • Reconcile company credit card statements monthly
  • Reconcile bank accounts and statements monthly
  • Reconcile Balance Sheet accounts and maintain financial accuracy
  • Properly account for prepaid expenses and recognize costs in the appropriate accounting periods
  • Process payroll accurately and on schedule
  • Complete timely and accurate month-end close procedures
Financial Reporting & Process Improvement
  • Assist with financial reporting and operational performance tracking
  • Maintain accurate financial records and supporting documentation
  • Ensure financial transactions are recorded in accordance with GAAP
  • Identify opportunities to improve accounting processes, internal controls, and efficiencies
  • Collaborate with leadership to provide financial insights that support operational and strategic decision-making
🎯 What We're Looking For
  • Accounting, Finance, or related degree preferred
  • 3+ years of accounting, bookkeeping, or financial operations experience preferred
  • Strong understanding of full-cycle Accounts Payable and Accounts Receivable processes
  • Experience performing monthly bank, credit card, and balance sheet reconciliations
  • Experience with month-end close procedures and financial reporting
  • In-depth knowledge of debit and credit accounting principles
  • Thorough understanding of Generally Accepted Accounting Principles (GAAP)
  • Highly organized and process-driven with exceptional follow-through abilities
  • Strong attention to detail and commitment to accuracy
  • Ability to manage multiple priorities while consistently meeting deadlines
  • Advanced proficiency in Microsoft Office, particularly Microsoft Excel
  • Experience with accounting software and financial reporting systems
  • Strong analytical, problem-solving, and decision-making skills
  • High level of integrity, accountability, and professionalism
  • Excellent written and verbal communication skills
  • Ability to work collaboratively across departments and support operational decision-making
💡 Who We Are
At S&J Plumbing, our culture is built on four core values:
  • Integrity - We do the right thing, every time
  • Professionalism - We show up prepared and perform at a high level
  • Accountability - We own our actions and results
  • Family - We support our team and treat customers like our own
📈 Why S&J Plumbing?
We're not a private equity roll-up. We're a locally run company that believes in investing in people, making smart long-term decisions, and building a business we're proud of.
Unlike a large corporate environment where you're just another number, you'll work directly with leadership and have a meaningful impact on the company's financial performance, operational efficiency, and future growth. Your work will help drive decisions, improve processes, and support the continued success of the organization.
If you're looking for an opportunity to contribute at a high level, grow professionally, and be part of a company that values excellence and accountability, apply today.
S&J Plumbing is an Equal Opportunity Employer