ZipRecruiter

Log In

1

Credit Card Collections Jobs in Ohio (NOW HIRING)

General Electric Credit Union

Collections Specialist

Cincinnati, OH · On-site

$17.75 - $24/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Experience working with consumer loan, credit card, and/or student loan collections preferred * Basic understanding of collections operations, Fair Debt Collection Protection Act (FDCPA), and ...

Millcraft

Credit & AR Specialist

Independence, OH · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Download and review deposit activity from the bank and batch detail report from the credit card ... Maintain AR records to ensure aging is up to date, credits and collections are applied ...

New

Millcraft

Credit Analyst

Independence, OH · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Process customer payments and authorized eCheck and credit card transactions in Versapay, including ... Support the Credit Manager and credit team with collections, escalations, special projects, cross ...

Suburban Propane

Collections Representative

Wapakoneta, OH

$15.75 - $20.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Process credit card payments including posting to accounts and logging activity * Provide a high ... A minimum of 1 - 2 years of collections experience preferred Suburban Propane Partners, L.P ...

Suburban Propane

Collections Representative

Wapakoneta, OH · On-site

$15.75 - $20.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Process credit card payments including posting to accounts and logging activity * Provide a high ... A minimum of 1 - 2 years of collections experience preferred Suburban Propane Partners, L.P ...

Suburban Propane Partners Lp

Collections Representative

Wapakoneta, OH · On-site

$15.75 - $20.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Process credit card payments including posting to accounts and logging activity * Provide a high ... A minimum of 1 - 2 years of collections experience preferred Suburban Propane Partners, L.P ...

Suburban Propane

Collections Representative

Wapakoneta, OH

$15.75 - $20.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Process credit card payments including posting to accounts and logging activity * Provide a high ... A minimum of 1 - 2 years of collections experience preferred Suburban Propane Partners, L.P ...

next page

Showing results 1-20

All JobsCredit Card Collections JobsCredit Card Collections Jobs in Ohio

Credit Card Collections information

What are some common challenges faced in a credit card collections role and how are they managed?

One of the main challenges in a Credit Card Collections role is effectively communicating with customers who may be experiencing financial difficulties, leading to emotionally charged or sensitive conversations. To manage this, collectors receive training in de-escalation techniques and negotiation strategies, allowing them to find mutually agreeable payment solutions while maintaining professionalism and empathy. Additionally, strict adherence to regulatory guidelines, such as the Fair Debt Collection Practices Act (FDCPA), is essential in every interaction. Successful collectors focus on building rapport and trust with customers, which helps increase recovery rates and supports long-term customer retention.

What are the key skills and qualifications needed to thrive in credit card collections, and why are they important?

To thrive in Credit Card Collections, you need strong communication and negotiation skills, a keen understanding of financial processes, and often a high school diploma or equivalent. Familiarity with collections software, CRM systems, and basic office applications is commonly required, and certifications in credit and collections can be advantageous. Empathy, patience, problem-solving, and resilience are valuable soft skills that help navigate challenging customer interactions. These competencies are crucial for recovering outstanding payments while maintaining positive customer relations and adhering to industry regulations.

What is a credit card collections?

A Credit Card Collections job involves contacting customers who have overdue credit card payments to remind them of their balances and help them find ways to make payments. Collections agents negotiate payment plans, provide information about outstanding debts, and follow company policies and legal regulations. The goal is to recover past-due payments while maintaining a professional and respectful relationship with the cardholder. Strong communication, problem-solving, and negotiation skills are essential for success in this role.

What are popular job titles related to Credit Card Collections jobs in Ohio?

For Credit Card Collections jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Credit Card Collections jobs in Ohio look for?

The top searched job categories for Credit Card Collections jobs in Ohio are:

What cities in Ohio are hiring for Credit Card Collections jobs?

Cities in Ohio with the most Credit Card Collections job openings:

Credit Card Collections jobs near you
Infographic showing various Credit Card Collections job openings in Ohio as of August 2026, with employment types broken down into 1% Internship, 82% Full Time, 13% Part Time, and 4% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution.

Credit & Collections Specialist

Everest Fuel

Cleveland, OH • Hybrid

$21 - $28.25/hr

Full-time

Re-posted 29 days ago

Job description

The Credit & Collections Specialist is responsible for working with the Director, Risk Management to ensure credit worthiness of customers, determining lines of credit and payment terms, obtaining payments from delinquent accounts, and providing exceptional customer service.

Location: Hybrid – Plymouth, MA or Cleveland, OH

Duties and Responsibilities:

  • Set up weekly EFT pulls and email customers the draft notifications.
  • Send statements, answer email requests and follow up on customer payments.
  • Maintain customer profiles in internal systems.
  • Manage credit card customers, ensuring cards are current, submit credit card invoices for payment.
  • Own application and balances of cash and lockbox. Apply daily cash and lockbox to customers’ accounts and email customers with discrepancies.
  • Assist in contacting past due customers for payment, negotiate payment plans if needed.
  • Prepare AR Aging reports and provide ad-hoc analysis as needed.
  • Determine if any customer that is past due or over their credit lines should be placed on credit hold.

Skills and Attributes:

  • Self-motivated.
  • Possesses fanatical attention to detail, a sense of urgency and the ability to meet critical timelines.
  • Excellent communication skills.
  • Comfortable speaking with high level decision makers.
  • Able to de-escalate customer issues and concerns and use creativity to find solutions.
  • Must have excellent negotiation skills.
  • Able to work in a team environment that promotes both the customers’ needs while maintaining best practices for the long-term goals of the company.

Qualifications:

  • Associates degree in accounting, finance, business management, or equivalent experience.
  • 2 years of experience in accounting, customer service, or collections.
  • Experience in aviation or fuel is a plus.