... credit card payments as well as promote electronic invoicing Update account information to ensure contact and other required information is current -Resolve any invoice discrepancies in a timely ...
... credit card payments as well as promote electronic invoicing Update account information to ensure contact and other required information is current -Resolve any invoice discrepancies in a timely ...
Accountant I
$33 - $36/hr
... debit and credit card) collections and payment applications โข Prepare journal entries related to accounts receivables and collections. โข Partner with billing teams to resolve denials ...
Accountant I
$33 - $36/hr
... debit and credit card) collections and payment applications โข Prepare journal entries related to accounts receivables and collections. โข Partner with billing teams to resolve denials ...
Accountant I
Sacramento, CA ยท On-site
$33 - $36/hr
... debit and credit card) collections and payment applications โข Prepare journal entries related to accounts receivables and collections. โข Partner with billing teams to resolve denials ...
Accountant I
Sacramento, CA ยท On-site
$33 - $36/hr
... debit and credit card) collections and payment applications โข Prepare journal entries related to accounts receivables and collections. โข Partner with billing teams to resolve denials ...
... debit and credit card) collections and payment applications โข Prepare journal entries related to accounts receivables and collections. โข Partner with billing teams to resolve denials ...
... debit and credit card) collections and payment applications โข Prepare journal entries related to accounts receivables and collections. โข Partner with billing teams to resolve denials ...
Credit Trainee
Pomona, CA ยท On-site
Collections Management * Credit Management * Customer Relations and Visitation * Secondary Security * Uniform Commercial Code * Financial Statement Upon successful completion of the program, the ...
Credit Trainee
Pomona, CA ยท On-site
Collections Management * Credit Management * Customer Relations and Visitation * Secondary Security * Uniform Commercial Code * Financial Statement Upon successful completion of the program, the ...
Collections Specialist
Manhattan Beach, CA ยท On-site
$19.75 - $26.50/hr
Kforce's client is seeking a Collections Specialist in Manhattan Beach, CA. This position is onsite ... Manage delinquent consumer loan and credit card accounts, including deficiency balance ...
Collections Specialist
Manhattan Beach, CA ยท On-site
$19.75 - $26.50/hr
Kforce's client is seeking a Collections Specialist in Manhattan Beach, CA. This position is onsite ... Manage delinquent consumer loan and credit card accounts, including deficiency balance ...
... across our credit card products. This role sits at the intersection of underwriting, portfolio management, and collections - bringing structure, clear metrics, and disciplined management to ...
... across our credit card products. This role sits at the intersection of underwriting, portfolio management, and collections - bringing structure, clear metrics, and disciplined management to ...
Credit Strategy Manager
San Francisco, CA ยท On-site
... Card, and Mortgage) - including credit strategies/policies for new account origination and portfolio management, collections/recovery strategies and operations, and risk and operational data science ...
Credit Strategy Manager
San Francisco, CA ยท On-site
... Card, and Mortgage) - including credit strategies/policies for new account origination and portfolio management, collections/recovery strategies and operations, and risk and operational data science ...
Be Seen First
Accounts Payable & Collections Associate
Whittier, CA ยท On-site
$21.25 - $27.25/hr
Accounts Payable & Collections Associate Los Angeles Area | Full-Time, On-Site About the Role We're ... Schedule and execute payments (check runs, ACH, credit card), maintaining accurate AP aging
Quick apply
Be Seen First
Accounts Payable & Collections Associate
Whittier, CA ยท On-site
$21.25 - $27.25/hr
Accounts Payable & Collections Associate Los Angeles Area | Full-Time, On-Site About the Role We're ... Schedule and execute payments (check runs, ACH, credit card), maintaining accurate AP aging
Collections Specialist
Cypress, CA ยท On-site
$22 - $25/hr
As a Collections Specialist, you will establish professional working relationships with customers ... Process credit card transactions as needed. * Create follow-up schedules for past due accounts and ...
Collections Specialist
Cypress, CA ยท On-site
$22 - $25/hr
As a Collections Specialist, you will establish professional working relationships with customers ... Process credit card transactions as needed. * Create follow-up schedules for past due accounts and ...
Senior Credit Manager
San Francisco, CA ยท On-site
... Card, and Mortgage) - including credit strategies/policies for new account origination and portfolio management, collections/recovery strategies and operations, and risk and operational data science ...
Senior Credit Manager
San Francisco, CA ยท On-site
... Card, and Mortgage) - including credit strategies/policies for new account origination and portfolio management, collections/recovery strategies and operations, and risk and operational data science ...
Credit Strategy Manager
San Francisco, CA ยท On-site
... Card, and Mortgage) - including credit strategies/policies for new account origination and portfolio management, collections/recovery strategies and operations, and risk and operational data science ...
Credit Strategy Manager
San Francisco, CA ยท On-site
... Card, and Mortgage) - including credit strategies/policies for new account origination and portfolio management, collections/recovery strategies and operations, and risk and operational data science ...
... the credit system. Through PayJoy's point-of-sale financing and card offerings, customers gain ... This role PayJoy is seeking an experienced and innovative global collections leader to set the ...
Quick apply
... the credit system. Through PayJoy's point-of-sale financing and card offerings, customers gain ... This role PayJoy is seeking an experienced and innovative global collections leader to set the ...
Senior Credit Manager
San Francisco, CA ยท On-site
... Card, and Mortgage) - including credit strategies/policies for new account origination and portfolio management, collections/recovery strategies and operations, and risk and operational data science ...
Senior Credit Manager
San Francisco, CA ยท On-site
... Card, and Mortgage) - including credit strategies/policies for new account origination and portfolio management, collections/recovery strategies and operations, and risk and operational data science ...
Global Collections Director
San Francisco, CA ยท On-site
$258 - $279/hr
... the credit system. Through PayJoy's point-of-sale financing and card offerings, customers gain ... This role PayJoy is seeking an experienced and innovative global collections leader to set the ...
Global Collections Director
San Francisco, CA ยท On-site
$258 - $279/hr
... the credit system. Through PayJoy's point-of-sale financing and card offerings, customers gain ... This role PayJoy is seeking an experienced and innovative global collections leader to set the ...
Senior Credit Manager
San Francisco, CA ยท On-site
... Card, and Mortgage) - including credit strategies/policies for new account origination and portfolio management, collections/recovery strategies and operations, and risk and operational data science ...
Senior Credit Manager
San Francisco, CA ยท On-site
... Card, and Mortgage) - including credit strategies/policies for new account origination and portfolio management, collections/recovery strategies and operations, and risk and operational data science ...
Senior Credit Manager
San Francisco, CA ยท On-site
$150 - $190/hr
... Card, and Mortgage) - including credit strategies/policies for new account origination and portfolio management, collections/recovery strategies and operations, and risk and operational data science ...
New
Senior Credit Manager
San Francisco, CA ยท On-site
$150 - $190/hr
... Card, and Mortgage) - including credit strategies/policies for new account origination and portfolio management, collections/recovery strategies and operations, and risk and operational data science ...
New
Global Collections Director
San Francisco, CA ยท On-site
$258 - $279/hr
... the credit system. Through PayJoy's point-of-sale financing and card offerings, customers gain ... This role PayJoy is seeking an experienced and innovative global collections leader to set the ...
Global Collections Director
San Francisco, CA ยท On-site
$258 - $279/hr
... the credit system. Through PayJoy's point-of-sale financing and card offerings, customers gain ... This role PayJoy is seeking an experienced and innovative global collections leader to set the ...
Global Collections Director
San Francisco, CA ยท On-site
$258K - $279K/yr
... the credit system. Through PayJoy's point-of-sale financing and card offerings, customers gain ... This role PayJoy is seeking an experienced and innovative global collections leader to set the ...
Global Collections Director
San Francisco, CA ยท On-site
$258K - $279K/yr
... the credit system. Through PayJoy's point-of-sale financing and card offerings, customers gain ... This role PayJoy is seeking an experienced and innovative global collections leader to set the ...
Global Collections Director
San Francisco, CA ยท On-site
$258K - $279K/yr
... the credit system. Through PayJoy's point-of-sale financing and card offerings, customers gain ... This role PayJoy is seeking an experienced and innovative global collections leader to set the ...
Global Collections Director
San Francisco, CA ยท On-site
$258K - $279K/yr
... the credit system. Through PayJoy's point-of-sale financing and card offerings, customers gain ... This role PayJoy is seeking an experienced and innovative global collections leader to set the ...
Credit Card Collections information
What is a credit card collections?
A Credit Card Collections job involves contacting customers who have overdue credit card payments to remind them of their balances and help them find ways to make payments. Collections agents negotiate payment plans, provide information about outstanding debts, and follow company policies and legal regulations. The goal is to recover past-due payments while maintaining a professional and respectful relationship with the cardholder. Strong communication, problem-solving, and negotiation skills are essential for success in this role.
What are some common challenges faced in a credit card collections role and how are they managed?
One of the main challenges in a Credit Card Collections role is effectively communicating with customers who may be experiencing financial difficulties, leading to emotionally charged or sensitive conversations. To manage this, collectors receive training in de-escalation techniques and negotiation strategies, allowing them to find mutually agreeable payment solutions while maintaining professionalism and empathy. Additionally, strict adherence to regulatory guidelines, such as the Fair Debt Collection Practices Act (FDCPA), is essential in every interaction. Successful collectors focus on building rapport and trust with customers, which helps increase recovery rates and supports long-term customer retention.
What are the key skills and qualifications needed to thrive in credit card collections, and why are they important?
To thrive in Credit Card Collections, you need strong communication and negotiation skills, a keen understanding of financial processes, and often a high school diploma or equivalent. Familiarity with collections software, CRM systems, and basic office applications is commonly required, and certifications in credit and collections can be advantageous. Empathy, patience, problem-solving, and resilience are valuable soft skills that help navigate challenging customer interactions. These competencies are crucial for recovering outstanding payments while maintaining positive customer relations and adhering to industry regulations.
Is working in credit card collections a good job?
Working in credit card collections involves contacting delinquent customers to recover unpaid debts, often requiring strong communication and negotiation skills. The job can be stressful due to rejection and pressure to meet targets, but it offers opportunities for commission, performance bonuses, and experience in finance and customer service. Job satisfaction varies based on individual preferences and work environment.
What are popular job titles related to Credit Card Collections jobs in California?
For Credit Card Collections jobs in California, the most frequently searched job titles are:
What job categories do people searching Credit Card Collections jobs in California look for?
The top searched job categories for Credit Card Collections jobs in California are:
Other
Re-posted 13 days ago
Job description
Organization Unit: Sciex LLC Tax Work Location: Redwood City, CA (1235 Radio Rd)
This position is responsible for ensuring customer collections are received according to agreed payment terms. This self-motivated position performs Business to Business collections while working with management and Sales to deliver consistent customer service while reaching and exceeding monthly goals & company objectives.
KEY RESPONSIBILITIES
-Improve Day Sales Outstanding (รขลDSOรข) to current company monthly/yearly goal
-Ensure all past due accounts have been contacted while enforcing agreed payment terms
-Work with customers to schedule payment arrangements on upcoming and past due invoices
-Convert accounts to ACH/Checks from credit card payments as well as promote electronic invoicing Update account information to ensure contact and other required information is current
-Resolve any invoice discrepancies in a timely manner to ensure payment is received appropriately
-Communicate with field personnel to discuss any problem accounts/situations to meet a common goal