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Correctional Case Manager Jobs in Rochester, NY (NOW HIRING)

Health Advocates Network is urgently hiring Psych - Child/ Adolescent Registered Nurses (RNs) in the Rochester, NY area. Must have 2 years Psych - Child/ Adolescent experience. * Pay Rate: $1,896 ...

RN

Rochester, NY · On-site

$76K - $83K/yr

... case management for individuals with developmental disabilities who are living in community-based ... Ensures that the plan of correction and retraining follows the Medication Error System. • Ensures ...

RN

Gates, NY · On-site

$76K - $83K/yr

... case management for individuals with developmental disabilities who are living in community-based ... Ensures that the plan of correction and retraining follows the Medication Error System. • Ensures ...

... correctional facilities is preferred Locations and s : * Starlight Pediatric (Foster Care) : 451 ... The Starlight Pediatric Clinic provides primary pediatric care and nurse case management services ...

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Correctional Case Manager information

See Rochester, NY salary details

$29.6K

$55.1K

$86.3K

How much do correctional case manager jobs pay per year?

As of Jul 30, 2026, the average yearly pay for correctional case manager in Rochester, NY is $55,125.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,900.00 and $63,600.00 per year, depending on experience, location, and employer.

What are Correctional Case Managers?

Correctional Case Managers are professionals who work within correctional facilities to help inmates with rehabilitation, reentry planning, and meeting parole or probation requirements. They assess inmates’ needs, develop individualized plans, and connect them with resources such as educational programs, counseling, and job training. Their goal is to support successful reintegration into society and reduce the risk of reoffending. Correctional Case Managers also act as liaisons between inmates, their families, correctional staff, and outside agencies.

What are the key skills and qualifications needed to thrive as a Correctional Case Manager, and why are they important?

To thrive as a Correctional Case Manager, you need a background in criminal justice, social work, or psychology, often supported by a bachelor's degree and relevant case management experience. Familiarity with offender management systems, risk assessment tools, and documentation software is typically required. Strong interpersonal skills, cultural sensitivity, and problem-solving abilities help build rapport with inmates and coordinate with multidisciplinary teams. These competencies ensure effective rehabilitation planning, compliance with regulations, and positive outcomes for both offenders and the correctional facility.

What are some common challenges Correctional Case Managers face when working with diverse inmate populations?

Correctional Case Managers often work with individuals from varied backgrounds, each with unique needs, risks, and rehabilitation goals. One common challenge is balancing individualized case plans with institutional policies and security requirements. Additionally, managing caseloads with limited resources while ensuring effective communication between inmates, facility staff, and external agencies can be demanding. Success in this role requires strong organizational skills, cultural competence, and the ability to adapt strategies to support successful reintegration.

What Does a Correctional Case Manager Do?

A correctional case manager works with convicted criminals to help them re-enter society as productive citizens. As a correctional case manager, you act as a liaison between social services and the correctional system. Part of your job duties include working with inmates while they are finishing their time in prison to help identify skills they can use to find gainful employment upon release. You also work with social services to ensure that the inmates will be getting the appropriate treatment once they are outside of prison. Experience in social sciences and a knowledge of the prison system are important.

What is the difference between Correctional Case Manager vs Probation Officer?

AspectCorrectional Case ManagerProbation Officer
CredentialsTypically requires a bachelor's degree in social work, psychology, or criminal justiceUsually requires a bachelor's degree in criminal justice, social work, or related field
Work EnvironmentWorks within correctional facilities or community settings, focusing on rehabilitationSupervises offenders in the community, monitoring compliance with probation terms
Employer & IndustryCorrectional institutions, community agencies, rehabilitation programsCourts, probation departments, criminal justice agencies

Correctional Case Managers and Probation Officers both work within the criminal justice system, often with overlapping responsibilities. While Correctional Case Managers focus on rehabilitation and support within correctional or community settings, Probation Officers primarily supervise offenders in the community to ensure compliance with court orders. Both roles require similar educational backgrounds and serve to reduce recidivism through different approaches.

What are popular job titles related to Correctional Case Manager jobs in Rochester, NY? For Correctional Case Manager jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Correctional Case Manager jobs in Rochester, NY look for? The top searched job categories for Correctional Case Manager jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Correctional Case Manager jobs? Cities near Rochester, NY with the most Correctional Case Manager job openings:
Infographic showing various Correctional Case Manager job openings in Rochester, NY as of July 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $55,125 per year, or $26.5 per hour.

$21 - $24/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 20 days ago


Volunteers Of America rating

7.0

Company rating: 7.0 out of 10

Based on 125 frontline employees who took The Breakroom Quiz

355th of 759 rated non-profit organizations


Job description

Make a difference in a family's life!

Volunteers of America Upstate New York's continuum of residential programs offer homeless & low-income individuals and families safe housing and support services. We provide long-term solutions to the problems of homelessness, addiction, incarceration, and poverty by helping the people we serve overcome obstacles and develop healthier, more self-sufficient lives.

Part-tkme Case Manager | Residential Reentry Center | Rochester, NY

SUMMARY

This position is responsible for providing all aspects of case management to Residential Reentry Center residents and former residents currently on home confinement. Scheduled hours include three 8-hour shifts per week, from 12 pm - 8 pm, to include one weekend day. 

JOB DUTIES AND RESPONSIBILITIES

  • Work with Residential Reentry Center residents and former residents currently on home confinement to develop and execute individualized case plans.

  • Establish good working relationships with related agencies to maintain a comprehensive referral network for residents.

  • Conduct home visits and employment checks in accordance with VOA policies and relevant regulatory and funding sources.

  • Provide pro-social life skills training and support on an individual and group basis, and provide follow up to assure residents are achieving set goals. Upload all progress notes (IPP) and other required documentation on R3M – Federal Bureau of Prisons case management program

  • Transport and coordinate transportation for residents to services when needed.

  • Maintain accurate records for all residents in accordance with VOA policies and relevant regulatory and funding sources.

  • Attend all required trainings and maintain all required certifications.

  • Provide evening and on-call services as scheduled.

  • Other duties as needed.

EXPERIENCE AND EDUCATION QUALIFICATIONS

  • Associates’ Degree with a Bachelor’s Degree preferred in a social, human services, criminal justice or behavioral science program from an accredited college or university. Four years’ of relevant experience may be substituted for a bachelor’s degree or two years with an Associate’s Degree.

  • One year of experience working in human services, corrections or community-based services

  • Valid NYS Driver’s License

  • Strong organizational skills

  • Working knowledge of MS Office products

VOA provides comprehensive benefits for eligible employees including:

  • Competitive Pay

  • Paid Time Off

  • Health, Dental, Vision Insurance

  • Company Paid Life & LTD Insurance

  • 403(b), & more!

Volunteers of America is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with a disability.


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