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Correctional Case Manager Jobs in Rochester, NY (NOW HIRING)

RN

Gates, NY

$76K - $83K/yr

... case management for individuals with developmental disabilities who are living in community-based ... Ensures that the plan of correction and retraining follows the Medication Error System. • Ensures ...

RN

Rochester, NY · On-site

$76K - $83K/yr

... case management for individuals with developmental disabilities who are living in community-based ... Ensures that the plan of correction and retraining follows the Medication Error System. • Ensures ...

Coder - Lead

Rochester, NY · On-site +1

$23.10 - $33.60/hr

The Lead Coder, under the direction of the HIM Coding Manager, provides leadership and subject ... Assists with review and correction of claim edits, error reports, and denials; identifies error ...

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Correctional Case Manager information

See Rochester, NY salary details

$29.6K

$55.1K

$86.4K

How much do correctional case manager jobs pay per year?

As of Jun 13, 2026, the average yearly pay for correctional case manager in Rochester, NY is $55,150.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,900.00 and $63,700.00 per year, depending on experience, location, and employer.

What are Correctional Case Managers?

Correctional Case Managers are professionals who work within correctional facilities to help inmates with rehabilitation, reentry planning, and meeting parole or probation requirements. They assess inmates’ needs, develop individualized plans, and connect them with resources such as educational programs, counseling, and job training. Their goal is to support successful reintegration into society and reduce the risk of reoffending. Correctional Case Managers also act as liaisons between inmates, their families, correctional staff, and outside agencies.

What are the key skills and qualifications needed to thrive as a Correctional Case Manager, and why are they important?

To thrive as a Correctional Case Manager, you need a background in criminal justice, social work, or psychology, often supported by a bachelor's degree and relevant case management experience. Familiarity with offender management systems, risk assessment tools, and documentation software is typically required. Strong interpersonal skills, cultural sensitivity, and problem-solving abilities help build rapport with inmates and coordinate with multidisciplinary teams. These competencies ensure effective rehabilitation planning, compliance with regulations, and positive outcomes for both offenders and the correctional facility.

What are some common challenges Correctional Case Managers face when working with diverse inmate populations?

Correctional Case Managers often work with individuals from varied backgrounds, each with unique needs, risks, and rehabilitation goals. One common challenge is balancing individualized case plans with institutional policies and security requirements. Additionally, managing caseloads with limited resources while ensuring effective communication between inmates, facility staff, and external agencies can be demanding. Success in this role requires strong organizational skills, cultural competence, and the ability to adapt strategies to support successful reintegration.

What Does a Correctional Case Manager Do?

A correctional case manager works with convicted criminals to help them re-enter society as productive citizens. As a correctional case manager, you act as a liaison between social services and the correctional system. Part of your job duties include working with inmates while they are finishing their time in prison to help identify skills they can use to find gainful employment upon release. You also work with social services to ensure that the inmates will be getting the appropriate treatment once they are outside of prison. Experience in social sciences and a knowledge of the prison system are important.

What is the difference between Correctional Case Manager vs Probation Officer?

AspectCorrectional Case ManagerProbation Officer
CredentialsTypically requires a bachelor's degree in social work, psychology, or criminal justiceUsually requires a bachelor's degree in criminal justice, social work, or related field
Work EnvironmentWorks within correctional facilities or community settings, focusing on rehabilitationSupervises offenders in the community, monitoring compliance with probation terms
Employer & IndustryCorrectional institutions, community agencies, rehabilitation programsCourts, probation departments, criminal justice agencies

Correctional Case Managers and Probation Officers both work within the criminal justice system, often with overlapping responsibilities. While Correctional Case Managers focus on rehabilitation and support within correctional or community settings, Probation Officers primarily supervise offenders in the community to ensure compliance with court orders. Both roles require similar educational backgrounds and serve to reduce recidivism through different approaches.

What job categories do people searching Correctional Case Manager jobs in Rochester, NY look for? The top searched job categories for Correctional Case Manager jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Correctional Case Manager jobs? Cities near Rochester, NY with the most Correctional Case Manager job openings:
Case Manager - Cooper Union

Case Manager - Cooper Union

Volunteers of America Upstate NY

Rochester, NY • On-site

$22 - $25/hr

Full-time

Posted 14 days ago


Job description

JOB DUTIES AND RESPONSIBILITIES
• Provide all aspects of Housing Case Management for a case load in accordance with VOA policies and HUD and community standards.
• Develop an individualized service plan for new participants.
• Assist in managing referrals and a waitlist.
• Provide oversight of housing operations, including lease-up, resident notices and terminations, in compliance with VOA policies and relevant laws and regulations.
• Provide task supervision for Resident Assistants.
• Responsible for ensuring participants obtain, maintain or increase income.
• Provide on-going and relevant pro-social supports and life skills training.
• Use evidence-based programming to help participants address challenges to stability.
• Evaluate program outcomes on an on-going basis, and work with supervisor to continuously make VOA's services more effective.
• Develop and maintain effective community partnerships to increase resources available to the people served by VOA's housing, employment and corrections programs.
• Maintain accurate records and complete data entry within specified time frames for all participants in accordance with VOA policies and relevant regulatory and funding sources, including but not limited to use of HMIS.
• Obtain and continue required annual training for HMIS licensure and updates.
• Prepare reports as requested as a case manager and property management.
• Complete Occupancy reports, vacancy reports, and maintain a regular schedule of apartment inspections.
• Other duties as assigned.
EXPERIENCE AND EDUCATION QUALIFICATIONS
• Associates Degree in Human Services, Social Work or related acumen and 3 years relevant experience or an equivalent combination of education, employment and life experience.
• Bachelor's degree and at least one year experience preferred.
• Clean NYS Driver's License
• Availability to occasional work evenings and weekends as required
• Strong organizational skills.
• Working knowledge of MS Office products
• Flexibility required to respond to emergency participant needs
Knowledge of DSS, HMIS, HUD regulations, Housing First and/or other relevant regulatory systems and evidence-based practices a plus!