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Copay Assistance Program Jobs (NOW HIRING)

Copay Assistance Billing Clerk

Laguna Hills, CA · On-site

$19.50 - $25/hr

Employee assistance program to assist with mental health, legal questions, financial counseling etc ... Casual Fridays Position Summary The Copay Card Billing Clerk supports the Specialty Pharmacy and ...

The Senior Copay Program Manager (PM), as the primary business relationship manager, is responsible ... Additional health support, including telehealth and Employee Assistance Program (EAP) services

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Copay Assistance Program information

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How much do copay assistance program jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for copay assistance program in the United States is $17.30, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Copay Assistance Program vs Pharmacy Technician?

AspectCopay Assistance ProgramPharmacy Technician
Primary RoleProvides financial assistance to patients for medication copaysAssists pharmacists with medication preparation and patient service
Required CredentialsVaries; often no formal certification requiredCertification or license often required
Work EnvironmentHealthcare settings, patient assistance programsPharmacies, hospitals, healthcare facilities
Industry UsageHealthcare, pharmaceutical companies, insurancePharmacy, healthcare services

While both roles operate within the healthcare industry, the Copay Assistance Program focuses on financial support for patients, whereas pharmacy technicians assist with medication dispensing and pharmacy operations. Understanding these differences helps clarify career paths and job functions in healthcare support services.

What are the key skills and qualifications needed to thrive in a Copay Assistance Program Coordinator role, and why are they important?

To thrive as a Copay Assistance Program Coordinator, you need a solid understanding of healthcare reimbursement, insurance processes, and patient assistance programs, often supported by experience in healthcare administration or pharmacy. Familiarity with pharmacy benefit management systems, insurance verification tools, and patient management software is typically required. Strong organizational skills, empathy, and effective communication are crucial for interacting with patients, providers, and insurers. These skills ensure patients receive timely financial support for medications, improving treatment access and adherence.

What are some common challenges faced when working in a Copay Assistance Program role?

Professionals working in Copay Assistance Program roles often encounter challenges such as navigating complex insurance verification processes, staying updated on frequently changing program eligibility requirements, and communicating effectively with both patients and healthcare providers. Balancing high volumes of applications while ensuring accuracy and compliance with regulatory standards is also a key part of the job. Successful team members develop strong organizational skills and a customer-service mindset to address patient concerns and facilitate access to needed medications.

What is a Copay Assistance Program?

A Copay Assistance Program is a financial support initiative designed to help patients afford the out-of-pocket costs associated with prescription medications, such as copays, coinsurance, or deductibles. These programs are often sponsored by pharmaceutical companies, nonprofit organizations, or government agencies to ensure that patients can access the medications they need without facing financial hardship. Eligibility requirements and the amount of assistance provided can vary depending on the program and the patient's insurance coverage. Patients typically apply for the program and, if approved, receive financial aid directly or through their pharmacy at the point of sale.
What cities are hiring for Copay Assistance Program jobs? Cities with the most Copay Assistance Program job openings:
What states have the most Copay Assistance Program jobs? States with the most job openings for Copay Assistance Program jobs include:
What job categories do people searching Copay Assistance Program jobs look for? The top searched job categories for Copay Assistance Program jobs are:
Infographic showing various Copay Assistance Program job openings in the United States as of June 2026, with employment types broken down into 94% Full Time, 1% Temporary, and 5% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $35,976 per year, or $17.3 per hour.
Medication/Copay Assistance Advocate

Medication/Copay Assistance Advocate

Mosaic Life Care

Saint Joseph, MO • On-site

$17.25 - $22.25/hr

Full-time

Medical, Vision, Life

Posted 3 hours ago


Mosaic Life Care rating

6.4

Company rating: 6.4 out of 10

Based on 61 frontline employees who took The Breakroom Quiz

632nd of 871 rated healthcare providers


Job description

Job Description
The Medication/Copay Assistance Advocate will proactively identify and evaluate all areas in supporting patients to reduce economic barriers to care. This individual will have working knowledge of available pharmaceutical drug donation programs, copay assistance and patient assistance support tools, implant and skin substitute donation programs, be knowledgeable of basic revenue cycle processes, and attempt to mitigate all financial toxicity for patients and institution. This caregiver serves as a liaison between network departments, medication manufacturers, copay assistance foundations, health insurance companies, all hospital financial business representatives, as well as all patients, families, and caregivers to facilitate system/resource utilization. Works closely with patient financial services to ensure compliance will all applicable regulations, standards and laws, and department and hospital policies.
Responsibilities
  • Identify and evaluate patients for all areas of available assistance. Including, but not limited to; medication, implant, and skin substitute product donation, copay assistance, and all other relevant areas of financial assistance. If needed, assists patients and family/caregivers in applying to program(s) for said assistance.
  • Works collaboratively with the healthcare teams to obtain clinical and financial information for assistance program enrollment. a) identifying and assisting with all assistance applications, b) liaising between the patient, the physician offices and clinics, the patient assistance programs(s), and the facility financial services representatives.
  • Utilize tools to manage and track all patient assistance dollars, drug replacement, copay assistance, and any other applicable grant or foundation assistance.
  • Coordinates with other departments to resolve issues and facilitate timely application submission
  • Knowledge of medication J Codes, CPTs, and billing units
  • Successful at multi-tasking, and maintains focus and composure in a fast-paced work environment
  • Has the ability to calculate (by ratio proportion) the medication dosages with knowledge of the metric measurement conversions

Education
  • H.S. Diploma - Required
  • Completion of a nationally recognized Pharmacy Technician Education Program - Required OR
  • Associate's Degree - Care Management or related field - Required

Work Experience
  • 1+ Years - Experience working w/ revenue cycle and/or patient assistance programs - Required
  • 1+ Years - Basic knowledge of health insurance pre-certification processes for medications and infusions, and CPT and J Codes associated with those infusions - Required
  • Hospital pharmacy experience - Preferred

Licenses and Certifications
  • National or State Certified Pharmacy Technician current or within 1 year - Required

Travel Requirements
  • Must be able to travel between various system facilities and off-site locations as needed - Required

  • Qualifications
    Skills and Abilities
    Essential Technical/Motor Skills
    • Basic Microsoft application skills required
    • Excellent oral and written communication skills
    • Excellent organization and time management skills, and ability to establish priorities effectively
    • Dependable in both production and attendance
    • Communicates clearly with professional etiquette while using electronic fax, computer, email, Teams, and telephone
    • Research and review payer policies, guidelines, and compliance guidelines
    • Creative problem-solving skills
    • Knowledge of medication J Codes, CPTs, and billing units
    • Escalate issues appropriately to leadership
    • Ability to work independently and multi-task as needed
    • Interacts virtually with team to stay connected and informed

    Interpersonal Skills
    • Communicate effectively in a professional manor to everyone with whom you may interact no matter the diverse background and able to work both independently and as a team to achieve department and organizational goals while promoting a positive group environment.

    Essential Physical Requirements
    • Ability to operate equipment on continuous/repetitious basis such as computer, telephone, fax, etc.
    • Job requires sitting mostly, walking and standing occasionally.

    Essential Mental Abilities
    • Ability to analyze and interpret data, explain issues thoroughly, be adaptable in daily responsibilities and flexible based on department and organizational needs, comprehend written and spoken instructions with the ability to retain the information, must be able to organize data and have time management skills and contain the ability to collaborate to resolve any potential billing issues.

    Essential Sensory Requirements
    • Hearing, speaking, and visual skills.

    Exposure to Hazards
    • Limited exposure.

    About Us
    Mosaic Life Care is a health care system in northwest Missouri. With a vision of transforming community health by being a life-care innovator, Mosaic places the holistic needs of patients first by providing the right care at the right time and place, offering high value and quality health care.
    Mosaic has a wide array of benefits to meet each employee's individual needs. Our benefits were designed by listening to people just like you. Mosaic also offers several perks with a focus on ensuring our employees feel valued, including concierge services, employee lounge, wellness programs, free covered parking, free on-site and virtual health clinics and many more. When paired with compensation and recognition, it is what continues to make us the employer of choice for employees at any stage of their journey.

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