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Copay Assistance Program Jobs in Kentucky (NOW HIRING)

Pharmacy Care Coordinator II

Richmond, KY · On-site

$17.25 - $22.75/hr

Facilitates enrollment of patients in patient assistance programs to maximize copay savings and assist with gathering appropriate documentation. * Utilizes technology to organize daily outreach tasks ...

Pharmacy Care Coordinator II

Richmond, KY · On-site

$17.25 - $22.75/hr

Facilitates enrollment of patients in patient assistance programs to maximize copay savings and assist with gathering appropriate documentation. * Utilizes technology to organize daily outreach tasks ...

Specialty Pharmacist - Oncology

Lexington, KY · On-site

$58 - $69.50/hr

Refers appropriate patients to financial counseling for copay assistance through manufacturer or charity programs. * Communicates with patients and families about the benefits of filling their ...

Specialty Pharmacist - Oncology

Lexington, KY · On-site

$58 - $69.50/hr

Refers appropriate patients to financial counseling for copay assistance through manufacturer or charity programs. * Communicates with patients and families about the benefits of filling their ...

Specialty Pharmacist - Oncology

Lexington, KY · On-site

$51 - $61.25/hr

Refers appropriate patients to financial counseling for copay assistance through manufacturer or charity programs. * Communicates with patients and families about the benefits of filling their ...

Facilitates enrollment of patients in patient assistance programs to maximize copay savings and assist with gathering appropriate documentation. Utilizes technology to organize daily outreach tasks ...

Clinical Staff Pharmacist - PRN

Corbin, KY · On-site

$56.25 - $62.75/hr

Refers appropriate patients to financial counseling for copay assistance through manufacturers or charity programs. * Communicates with patients and families about the benefits of filling their ...

New

Specialty Pharmacist - Float

Corbin, KY · On-site

$58.25 - $70/hr

Refers appropriate patients to financial counseling for copay assistance through manufacturer or charity programs. * Communicates with patients and families about the benefits of filling their ...

Specialty Pharmacist - Float

Elizabethtown, KY · On-site

$53.50 - $64.25/hr

Refers appropriate patients to financial counseling for copay assistance through manufacturer or charity programs. * Communicates with patients and families about the benefits of filling their ...

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Showing results 1-20

Copay Assistance Program information

What is a copay assistance program?

A Copay Assistance Program is a financial support initiative designed to help patients afford the out-of-pocket costs associated with prescription medications, such as copays, coinsurance, or deductibles. These programs are often sponsored by pharmaceutical companies, nonprofit organizations, or government agencies to ensure that patients can access the medications they need without facing financial hardship. Eligibility requirements and the amount of assistance provided can vary depending on the program and the patient's insurance coverage. Patients typically apply for the program and, if approved, receive financial aid directly or through their pharmacy at the point of sale.

What are the key skills and qualifications needed to thrive in a copay assistance program coordinator role?

To thrive as a Copay Assistance Program Coordinator, you need a solid understanding of healthcare reimbursement, insurance processes, and patient assistance programs, often supported by experience in healthcare administration or pharmacy. Familiarity with pharmacy benefit management systems, insurance verification tools, and patient management software is typically required. Strong organizational skills, empathy, and effective communication are crucial for interacting with patients, providers, and insurers. These skills ensure patients receive timely financial support for medications, improving treatment access and adherence.

What are some common challenges faced when working in a copay assistance program role?

Professionals working in Copay Assistance Program roles often encounter challenges such as navigating complex insurance verification processes, staying updated on frequently changing program eligibility requirements, and communicating effectively with both patients and healthcare providers. Balancing high volumes of applications while ensuring accuracy and compliance with regulatory standards is also a key part of the job. Successful team members develop strong organizational skills and a customer-service mindset to address patient concerns and facilitate access to needed medications.

What is the difference between Copay Assistance Program vs Pharmacy Technician?

AspectCopay Assistance ProgramPharmacy Technician
Primary RoleProvides financial assistance to patients for medication copaysAssists pharmacists with medication preparation and patient service
Required CredentialsVaries; often no formal certification requiredCertification or license often required
Work EnvironmentHealthcare settings, patient assistance programsPharmacies, hospitals, healthcare facilities
Industry UsageHealthcare, pharmaceutical companies, insurancePharmacy, healthcare services

While both roles operate within the healthcare industry, the Copay Assistance Program focuses on financial support for patients, whereas pharmacy technicians assist with medication dispensing and pharmacy operations. Understanding these differences helps clarify career paths and job functions in healthcare support services.

What are popular job titles related to Copay Assistance Program jobs in Kentucky?

For Copay Assistance Program jobs in Kentucky, the most frequently searched job titles are:

What job categories do people searching Copay Assistance Program jobs in Kentucky look for?

The top searched job categories for Copay Assistance Program jobs in Kentucky are:

Financial Navigator - Infusion Therapy - Paducah Cancer Center

Mercy Health

Paducah, KY • On-site

$18.50 - $24/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago


Mercy Health rating

6.9

Company rating: 6.9 out of 10

Based on 384 frontline employees who took The Breakroom Quiz

457th of 887 rated healthcare providers


Job description

Thank you for considering a career at Mercy Health!
Scheduled Weekly Hours:
40
Work Shift:
Days/Afternoons (United States of America)
Reports to Title: Patient Assistance Program Manager
# of Direct Reports:0
Primary Function/General Purpose of Position
The Financial Navigator is responsible for comprehensive patient financial management. The Navigator conducts patient financial navigation and patient fiscal need assessments. They will work closely with providers, patients, hospital staff, and practice administration to determine and execute the most appropriate fiscal solutions. The Navigator will provide analytical and operational support for facility administration and financial related activities including drug recovery within facilities, billing and payment processes, and analysis and evaluation of financial performance.
Essential Job Functions
  • Conducts financial counseling for all infusion patients prior to initial treatment which includes notification of financial obligations.
  • Conducts screening, enrolling, and obtaining copay assistance and/or free drug for patients through Patient Assistance Programs (PAP).
  • Manages drug procurement for indigent and underinsured populations and all aspects of drug recovery programs within local facilities; ensures all accounts are submitted for recovery accurately and in a timely manner.
  • Monitors drug shipment status from approval through receipt of drug at the hospital pharmacy.
  • Develops and maintains a close interface with all components of the drug recovery and copay assistance process including patients, key hospital departments, and drug manufacturers and/or foundations.
  • Manages patient payment status and data including insurance coverage, self-pay credits and account write offs to resolve problems determining the cause and expediting correction or adjustment.
  • Answers billing and insurance questions as needed.
  • Maintains patient assistance database.
  • Coordinates procuring free drugs for accounts with medical necessity denials.
  • Submits referrals to support services (e.g. Medicaid screening, Bon Secours Mercy Health Charity financial assistance, social worker, marriage and family counselor, etc.)
  • Prepares evaluations of hospital, facility, or pharmacy related concerns and proposals to quantify financial implications.
  • Compiles and analyzes internal data for inpatient and outpatient services.
  • Responsible for distributing various reports to departments as needed.
  • Establishes and maintains relationships with other agencies and organizations in community to meet patient needs.
  • Coordinates, educates, and trains physicians, clinical staff, and support staff on patient assistance programs (e.g. free drug procurement, copay assistance) and offers in-service training sessions to enhance quality and patient satisfaction.
  • Understands and complies with Information Security and Health Insurance Portability and Accountability Act (HIPPA) policies and procedures at all times; uses, protects, and discloses patients' protected health information (PHI) only in accordance with HIPPA standards.

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job related duties as required by their supervisor, subject to reasonable accommodation.
Licensing/Certification
Commissioned Notary (required within 6 months of employment)
Education
High School/GED (required)
Bachelors, Business/Healthcare Administration (preferred)
Work Experience
Minimum of 2 years' experience in a professional healthcare environment (required)
Minimum of 2 years' experience as a financial biller in a healthcare setting, social worker ,and/or Certified Pharmacy Technician (required)
1 year experience with EPIC functionality (preferred)
2 years' experience in social work of specialized patient population (e.g. oncology, hepatology, neurology, etc.) (preferred)
Prior experience with patient assistance (preferred)
Training
Completion of Association of Community Cancer Centers (ACCC) Financial Advocacy Boot Camp within 3 months of employment (required)
Skills
Ability to work independently with minimal supervision
Strong computer skills
Knowledge of various software programs (e.g. Microsoft products, Epic)
Ability to build strong relationships within and outside of organization
Proficient math and accounting skills
Ability to manage a variety of complex issues
Critical thinking
Communication
Attention to detail
Finance/Financial Advice
Results-Oriented
Analyzing
Customer Service
Empathy
Interpersonal Skills
Mercy Health is an equal opportunity employer.
As a Mercy Health associate, you're part of a Misson that matters. We support your well-being - personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.
What we offer
• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
• Medical, dental, vision, prescription coverage, HAS/FSA options, life insurance, mental health resources and discounts
• Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
• Tuition assistance, professional development and continuing education support
Benefits may vary based on the market and employment status.
Department:
OP Infusion Therapy-LMP - Lourdes
It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, all applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health- Youngstown, Ohio or Bon Secours - Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employer, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com.

What Mercy Health employees say

Pay

Benefits

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Workplace

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About Mercyhealth

Sourced by ZipRecruiter

At Mercyhealth, we don’t simply hire people – instead, we empower talented, dedicated health care professionals to provide the highest quality patient care possible with a passion for making lives better. As an integrated health care provider, we provide exceptional, coordinated health care. The organization consists of seven hospitals, 85+ clinics, and more than 7,500 employee-partners to serve patients in 15 counties throughout northern Illinois and southern Wisconsin. We hope you’ll consider becoming the newest member of the Mercyhealth family and join our passion for making lives better!

Industry

Hospitals, fitness and sports centers and health care and social assistance

Company size

10,000+ Employees

Headquarters location

Janesville, WI, US