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Copay Assistance Program Jobs in Kentucky (NOW HIRING)

Tennessee Retina

Patient Financial Counselor

Bowling Green, KY · On-site

$18.25 - $23.75/hr

... Assistance Program * 401(k) with Generous Employer Match * Health Savings Account (HAS) and ... Includes negotiating pre-service deposit, copay, deductible, and coinsurance amounts. * Proficient ...

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Copay Assistance Program information

What is a copay assistance program?

A Copay Assistance Program is a financial support initiative designed to help patients afford the out-of-pocket costs associated with prescription medications, such as copays, coinsurance, or deductibles. These programs are often sponsored by pharmaceutical companies, nonprofit organizations, or government agencies to ensure that patients can access the medications they need without facing financial hardship. Eligibility requirements and the amount of assistance provided can vary depending on the program and the patient's insurance coverage. Patients typically apply for the program and, if approved, receive financial aid directly or through their pharmacy at the point of sale.

What are the key skills and qualifications needed to thrive in a copay assistance program coordinator role?

To thrive as a Copay Assistance Program Coordinator, you need a solid understanding of healthcare reimbursement, insurance processes, and patient assistance programs, often supported by experience in healthcare administration or pharmacy. Familiarity with pharmacy benefit management systems, insurance verification tools, and patient management software is typically required. Strong organizational skills, empathy, and effective communication are crucial for interacting with patients, providers, and insurers. These skills ensure patients receive timely financial support for medications, improving treatment access and adherence.

What are some common challenges faced when working in a copay assistance program role?

Professionals working in Copay Assistance Program roles often encounter challenges such as navigating complex insurance verification processes, staying updated on frequently changing program eligibility requirements, and communicating effectively with both patients and healthcare providers. Balancing high volumes of applications while ensuring accuracy and compliance with regulatory standards is also a key part of the job. Successful team members develop strong organizational skills and a customer-service mindset to address patient concerns and facilitate access to needed medications.

What is the difference between Copay Assistance Program vs Pharmacy Technician?

AspectCopay Assistance ProgramPharmacy Technician
Primary RoleProvides financial assistance to patients for medication copaysAssists pharmacists with medication preparation and patient service
Required CredentialsVaries; often no formal certification requiredCertification or license often required
Work EnvironmentHealthcare settings, patient assistance programsPharmacies, hospitals, healthcare facilities
Industry UsageHealthcare, pharmaceutical companies, insurancePharmacy, healthcare services

While both roles operate within the healthcare industry, the Copay Assistance Program focuses on financial support for patients, whereas pharmacy technicians assist with medication dispensing and pharmacy operations. Understanding these differences helps clarify career paths and job functions in healthcare support services.

What are popular job titles related to Copay Assistance Program jobs in Kentucky?

For Copay Assistance Program jobs in Kentucky, the most frequently searched job titles are:

What job categories do people searching Copay Assistance Program jobs in Kentucky look for?

The top searched job categories for Copay Assistance Program jobs in Kentucky are:

Copay Assistance Program jobs near you
Infographic showing various Copay Assistance Program job openings in Kentucky as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Retail Sales Lead Generator - Crescent Springs, KY

Crescent Springs, KY • On-site

Thomas & Galbraith
See more jobs at Thomas & Galbraithexternal

$20 - $22/hr

Full-time

Life, Retirement, PTO

Posted 17 days ago

Job description

Overview

Job Overview: 

Thomas & Galbraith and Home Depot work in partnership to provide Home Depot customers with options for Heating and Cooling – Replacement, Tune up and Indoor Air Quality Services.  As a member of the team in the Lead Generator position, you will identify potential customers through open, friendly, and engaging dialogue. The goal is to schedule customers for Heating and Cooling service appointments offered by Thomas & Galbraith.  

What’s In It For Me? 

  • Industry Leading Total Compensation Plans $20-$22
  • FREE Employee/Dependent Telehealth, no copay
  • Company Matched Health Savings Account and 401k Retirement Account
  • FREE Long-Term Disability Insurance, Employee + Family Life Insurance, Wellness Program and Employee Assistance Program (Mental Health)
  • Voluntary Short-Term Disability Insurance, Accident Insurance and Critical Illness Insurance
  • Paid Company Holidays
  • Paid Community Service Day
  • Company Paid Personal Time Off (Up to 4 Weeks)
  • Company Paid Other Time Off (Bereavement & Jury Duty)
  • Friends & Family Discount
  • Industry Leading Training Programs

Responsibilities

Key Responsibilities 

  • Present a professional appearance that supports and enhances the company’s business image with Home Depot. 
  • Maintain and utilize the HVAC Kiosk / Display / End Cap within the Home Depot to communicate the benefits of purchasing HVAC products and services from the Home Depot.  
  • Initiate communication with prospective customers during their shopping experience in the store.  
  • Proactively greet customers, engage in informative / investigate conversation, qualify potential purchasers and schedule a sales appointment. 
  • Build and maintain relationships with HD store associates and key management personnel by interacting with them while working in the store.  
  • Educate and build awareness about the HVAC Program for Home Depot customers and store employees. 
  • Achieve to specified program KPIs and goals. 
  • Attend required meetings and training courses. 

Qualifications

Qualifications: 

  • A person who enjoys face to face interaction while being outgoing, energetic, and self-motivated. 
  • Ability to manage personal emotions when faced with rejection.  
  • Present positive and optimistic attitude.  
  • Must be a self-starter with a result driven disposition. 
  • Active listener able to ask open-ended discovery questions to potential customers.  
  • Intuitive ability to measure interest of customers.  
  • Must be Detail oriented with good time management skills.  
  • Ability to move conversations to a decision and ask for an appointment commitment from potential customers.  
  • Ability to stand and/or walk for 4-8 hours at a time. 
  • Ability to use a smart phone utilizing apps, email and text.  
  • Ability to work weekends.