Office Manager – Multispecialty Medical Practice (Confidential Posting)
Location: Manhattan, NY (Chelsea area)
Job Type: Full-Time
About the Opportunity
A busy, well-established multispecialty medical practice in Manhattan is seeking an experienced Office Manager to oversee daily operations and lead a growing team. This role requires a proactive, organized leader who can balance administrative efficiency with exceptional patient service.
Key Responsibilities
· Direct daily office operations to ensure smooth workflow and patient care.
· Supervise, recruit, hire, train, and evaluate administrative and clinical staff.
· Oversee scheduling, patient flow, and front-desk operations.
· Maintain high levels of patient satisfaction and address concerns professionally.
· Monitor and respond to online patient reviews.
· Manage billing processes and office collections.
· Oversee payroll and ensure compliance with policies and regulations.
· Support staff with certification and compliance requirements
· Work closely with physicians and leadership to maintain regulatory and operational compliance.
Qualifications
· 3+ years of medical office management experience (multispecialty experience preferred).
· Strong knowledge of insurance, billing, and managed care regulations (coding, authorizations, HEDIS).
· Familiarity with office-based surgery certification and compliance.
· Excellent leadership, organizational, and communication skills.
· Education: Associate degree required; Bachelor’s degree preferred.
Skills & Competencies
· Team leadership and development
· Medical billing and insurance knowledge
· Strong organizational and problem-solving abilities
· Patient service and conflict resolution
· Regulatory and compliance awareness
Compensation & Benefits
· Competitive salary based on qualifications and experience
· Comprehensive benefits package, including:
· 401(k)
· Health, vision, and dental insurance
· Disability insurance
Confidential Employer – This position is listed confidentially.