Office Manager โ Multispecialty Medical Practice (Confidential Posting)
Location: Manhattan, NY (Chelsea area)
Job Type: Full-Time
About the Opportunity
A busy, well-established multispecialty medical practice in Manhattan is seeking an experienced Office Manager to oversee daily operations and lead a growing team. This role requires a proactive, organized leader who can balance administrative efficiency with exceptional patient service.
Key Responsibilities
ยท Direct daily office operations to ensure smooth workflow and patient care.
ยท Supervise, recruit, hire, train, and evaluate administrative and clinical staff.
ยท Oversee scheduling, patient flow, and front-desk operations.
ยท Maintain high levels of patient satisfaction and address concerns professionally.
ยท Monitor and respond to online patient reviews.
ยท Manage billing processes and officeย collections.
ยท Oversee payroll and ensure compliance with policies and regulations.
ยท Support staff with certification and compliance requirementsย
ยท Work closely with physicians and leadership to maintain regulatory and operational compliance.
Qualifications
ยท 3+ years of medical office management experience (multispecialty experience preferred).
ยท Strong knowledge of insurance, billing, and managed care regulations (coding, authorizations, HEDIS).
ยท Familiarity with office-based surgery certification and compliance.
ยท Excellent leadership, organizational, and communication skills.
ยท Education: Associate degree required; Bachelorโs degree preferred.
Skills & Competencies
ยท Team leadership and development
ยท Medical billing and insurance knowledge
ยท Strong organizational and problem-solving abilities
ยท Patient service and conflict resolution
ยท Regulatory and compliance awareness
Compensation & Benefits
ยท Competitive salary based on qualifications and experience
ยท Comprehensive benefits package, including:
ยท 401(k)
ยท Health, vision, and dental insurance
ยท Disability insurance
Confidential Employer โ This position is listed confidentially.