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Computer Support Technician Jobs in Texas (NOW HIRING)

Apptad, Inc.

Desk Side Support Technician

Allen, TX · On-site

$18.50 - $25/hr

Role - Desk Side Support Technician Location - Allen, TX (Onsite) JD: Responsibilities :- seeking a ... DSS technicians must have a comprehensive understanding of computer hardware and software. In ...

Pushpay

Support Technician 1, Resi

Allen, TX · Hybrid

$23.21 - $25.22/hr

Resi Support Technician 1 Location: Hybrid (3 days in office per week) in Allen, TX or Colorado ... Working knowledge of IT, networking, computer hardware and software concepts as they relate ...

Harris County

IBIS Support Technician

Houston, TX · On-site

$31K/yr

Brief IBIS Support Technician Overview: The IBIS Support Technician is an entry-level position ... simultaneously Basic computer skills including Microsoft Office NOTE: Qualifying education ...

Pushpay

Support Technician 1, Resi

Allen, TX · On-site

$23.21 - $25.22/hr

Resi Support Technician 1 Location: Hybrid (3 days in office per week) in Allen, TX or Colorado ... Working knowledge of IT, networking, computer hardware and software concepts as they relate ...

AVI-SPL

Onsite Support Technician

Westlake, TX · On-site

The Onsite Support Technician will work in partnership with the customer, management team, global ... Basic computer knowledge * Knowledge of basic signal flow for audio, video and control * Valid ...

TKC Holdings

Linux Support Technician

San Antonio, TX · On-site

$16 - $19/hr

About This Position The Linux Support Technician provides Tier 1/Tier 2 support for hardware ... computer hardware maintenance, software support, and networking. * 2 or more years of customer ...

Harris County, TX

IBIS Support Technician

Houston, TX · On-site

Brief IBIS Support Technician Overview: The IBIS Support Technician is an entry-level position ... Basic computer skills including Microsoft Office NOTE : Qualifying education, experience, knowledge ...

TKC Holdings

Linux Support Technician

San Antonio, TX · On-site

$16 - $19/hr

About This Position The Linux Support Technician provides Tier 1/Tier 2 support for hardware ... computer hardware maintenance, software support, and networking. * 2 or more years of customer ...

Inserso

Network Support Technician

Spring, TX · On-site

Inserso is seeking Network Support Technicians to provide support to our DHS customers worldwide ... computer languages, operating systems, database/DBMS, and middleware. Required Skills/Experience:

Inserso

Network Support Technician

Irving, TX · On-site

Inserso is seeking Network Support Technicians to provide support to our DHS customers worldwide ... computer languages, operating systems, database/DBMS, and middleware. Required Skills/Experience:

Inserso

Network Support Technician

Harlingen, TX · On-site

Inserso is seeking Network Support Technicians to provide support to our DHS customers worldwide ... computer languages, operating systems, database/DBMS, and middleware. Required Skills/Experience:

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Computer Support Technician information

See Texas salary details

$12

$21

$36

How much do computer support technician jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for computer support technician in Texas is $21.94, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $24.86 per hour, depending on experience, location, and employer.

What is a computer support technician?

A computer support technician helps individuals and businesses set up computer networks or systems and troubleshoot issues. Their duties require excellent problem-solving and communication skills, which are useful when dealing with clients with less technical knowledge. Educational requirements vary, but an associate or bachelor’s degree in computer science or a related field is desirable. Software companies such as Oracle and Microsoft provide additional certifications that increase marketability as a job seeker. Some positions involve working hands-on with computer equipment. Hours are generally full-time, though some computer support technicians work on an on-call basis.

What are the key skills and qualifications needed to thrive as a computer support technician?

To thrive as a Computer Support Technician, you need a solid understanding of computer hardware, software troubleshooting, and networking basics, often supported by an associate degree or relevant certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and operating systems such as Windows and macOS is typically required. Strong communication, patience, and problem-solving abilities help technicians effectively assist users and resolve technical issues. These skills and qualities are crucial for minimizing downtime, ensuring user satisfaction, and maintaining efficient IT operations.

What are some common challenges computer support technicians face, and how can they effectively address them?

Computer Support Technicians often encounter challenges such as troubleshooting complex hardware or software issues under time constraints, addressing a wide range of user skill levels, and managing multiple support requests simultaneously. To effectively address these challenges, it's important to prioritize tasks, use systematic diagnostic approaches, and develop strong communication skills to explain solutions clearly to users. Continuous learning and staying updated on the latest technology trends also help technicians resolve issues efficiently and provide excellent service.

What is the difference between Computer Support Technician vs Network Support Specialist?

AspectComputer Support TechnicianNetwork Support Specialist
CertificationsA+ Certification, CompTIA ITF+CCNA, CompTIA Network+
Work EnvironmentHelp desks, onsite support, user devicesNetwork infrastructure, servers, routers
Employer & Industry UsageIT service providers, corporate IT departmentsTelecommunications, large enterprises, data centers

While both roles involve technical support, Computer Support Technicians primarily assist end-users with hardware and software issues, whereas Network Support Specialists focus on maintaining and troubleshooting network infrastructure. The roles often overlap in certifications and work environments, but their core responsibilities differ based on the scope of support provided.

Are computer support technicians in demand?

Computer support technicians are in steady demand due to ongoing reliance on technology across industries. They typically need strong troubleshooting skills and certifications like CompTIA A+ to qualify for many roles, which are available in various sectors including healthcare, education, and business. Employment growth for this role is expected to be consistent as organizations continue to upgrade and maintain their IT infrastructure.
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Computer Support Technician jobs near you
Infographic showing various Computer Support Technician job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $45,639 per year, or $21.9 per hour.

Desk Side Support Technician

Apptad, Inc.

Allen, TX • On-site

$18.50 - $25/hr

Contractor

Posted 29 days ago

Key responsibilities

  • Assist end users by receiving, prioritizing, documenting, and resolving help request and incident tickets.

  • Install, configure, maintain, upgrade, troubleshoot hardware and software, and replace or deploy systems and mobile devices.

  • Monitor and manage open tickets to ensure prompt resolution, escalate issues as needed, and support hardware maintenance and inventory management.

Job description

Role - Desk Side Support Technician
Location - Allen, TX (Onsite)
JD: Responsibilities :-
seeking a self-driven, motivated, technical but customer savvy professional to join our Desks side team.
As a Desk Side Support Technician there will be opportunities to work with hardware and software to assist the business while ensuring optimum functionality. There will be work with the local and global teams on various assignments and projects. This role allows for a high level of exposure to different cultures, and internal organizations requiring adaptability and strong soft skills.
The Desk Side Support Technician role is fast paced. Technicians to ensure end users can accomplish business tasks by receiving, prioritizing, documenting, and actively resolving end user help request and incident issue tickets. DSS technicians must have a comprehensive understanding of computer hardware and software. In addition, they must possess excellent communication skills to assist computer users.
Performance Objectives
The successful candidate will have the opportunity to:
  • Follow standard DSS procedures.
  • Provide courteous customer support to users through phone, walk in, and ticket requests.
  • Log all interactions, track and route issues and requests and document resolutions.
  • Monitor all open tickets to ensure prompt closure and resolution.
  • Identify and escalate situations requiring urgent attention.
  • Escalate tier 2 and 3 issues to the appropriate team(s).
  • Install, configure, maintain, upgrade, and troubleshoot a wide range of hardware and software used in the company.
  • Research inquiries using available information resources.
  • Advise users on appropriate action.
  • Gather metrics on daily/weekly/monthly requests and work.
  • Replace systems (laptop, desktop, and mobile).
  • Purchase new systems and accessories and log data into asset inventory system or appropriate records while managing local inventory of IT related equipment. Image new systems using automated technologies (such as SCCM, etc.) and update with needed drivers and patches.
  • Deploy and maintain smartphone fleet.
  • Maintain loaner devices.
  • Assist off site contractors with hardware maintenance.
  • Travel between sites to provide support as needed. (locally and within the US).
  • Install, configure, and support software. Data Center operation support. Provide assistance to other towers. Assist with acquired company integration.

Qualifications - External
Requirements
  • Minimum bachelor's degree; with a technical major, such as engineering or computer science OR 3+years of experience in Help Desk or Desk Side Support positions with a high school diploma.
  • Experience with Cleanroom protocols and procedure (preferred)
  • Should understand ITSM

Technical skills:
  • Experience with IT infrastructure area support - DSS, Multiple Workstation OS (Window, Mac), Multiple Mobile OS (Android, iOS), Networking, Printing Services, etc.
  • Experience with one or more of the following is a plus: Active Directory, Group Policies, SCCM, IIS, scripting, server HW, Systems Administration/System Engineer Microsoft certification.
  • Familiarity with various computer cabling, printers, document scanners, barcode scanners, projection devices, networking, digital and analog telephony, VoIP, and other office technologies.

Soft skills (Competencies):
  • Listening skills, verbal communication skills, customer service skills, problem-solving skills, teamwork skills.
  • Ability to understand and speak the language of business. Self-management skills.

Communication:
  • Very good communication and customer related skills.
  • Effectively interacts with both business and technical audiences at multiple levels, including top executive managers Knowledge and Expertise Demonstrates deep understanding of relevant technology, architecture, processes and practices.
Apptad logo

About Apptad

Sourced by ZipRecruiter

Apptad offers strategic consulting, enterprise information management and digital transformation services. With globally connected offices in US and India along with a team of trained and certified IT resources, Apptad ensures quick and effective delivery to its customers.Apptad is relentlessly reinventing the outlook of how companies leverage data. With an effort to enable our customers the ability to solve biggest problems within their organization. We perceive our clients’ problems and respond with custom solutions instead of handing over boilerplate responses.

Industry

It services

Company size

501 - 1,000 Employees

Headquarters location

Reston, VA, US

Year founded

2018

Social media

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