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Computer Support Technician Jobs in Texas (NOW HIRING)

Pushpay

Support Technician 1, Resi

Allen, TX · On-site

$23.21 - $25.22/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Resi Support Technician 1 Location: Hybrid (3 days in office per week) in Allen, TX or Colorado ... Working knowledge of IT, networking, computer hardware and software concepts as they relate ...

Pushpay

Support Technician 1, Resi

Allen, TX · Hybrid

$23.21 - $25.22/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Resi Support Technician 1 Location: Hybrid (3 days in office per week) in Allen, TX or Colorado ... Working knowledge of IT, networking, computer hardware and software concepts as they relate ...

Harris County

IBIS Support Technician

Houston, TX

$31K/yr

Brief IBIS Support Technician Overview: The IBIS Support Technician is an entry-level position ... simultaneously Basic computer skills including Microsoft Office NOTE: Qualifying education ...

Business Centric Technology

IT Support Technician

Plano, TX · On-site

$25 - $30/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Our client is looking for a polished, articulate, and highly professional IT Support Technician to ... Bachelor's degree in IT, Computer Science, or related field (or equivalent experience) * Strong ...

Business Centric Technology

IT Support Technician

Plano, TX · On-site

$25 - $30/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Our client is looking for a polished, articulate, and highly professional IT Support Technician to ... Bachelor's degree in IT, Computer Science, or related field strongly preferred * 1+ years of ...

Harris County, TX

IBIS Support Technician

Houston, TX · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Brief IBIS Support Technician Overview: The IBIS Support Technician is an entry-level position ... Basic computer skills including Microsoft Office NOTE : Qualifying education, experience, knowledge ...

Emerald Transformer

Inprocessing Support Technician

Waco, TX · On-site

$18 - $20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Inprocessing Support Technician Department: Facility Operations Employment Type: Full Time Location: Waco, Texas Compensation: $18.00 - $20.00 / hour Description Inprocessing Support Technician $18 ...

Insight Global

Desktop Support Specialist

Sugar Land, TX · On-site

$18 - $26/hr

  • Medical

  • Dental

  • Vision

Day-to-Day A healthcare provider in the Medical Center of Houston is looking for a Desktop Support Technician to join their team. This person's day will consist of 70% ticket support: resolving 10-30 ...

Sungrow USA Corporation

IT Support Technician

Houston, TX · On-site

$60K - $65K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

IT Support Technician The Company: Sungrow North America is a leading provider of renewable energy ... Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field ...

Sungrow USA Corporation

IT Support Technician

Houston, TX · On-site

$60K - $65K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

IT Support Technician The Company: Sungrow North America is a leading provider of renewable energy ... Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field ...

Inserso

Network Support Technician

Spring, TX · On-site

Inserso is seeking Network Support Technicians to provide support to our DHS customers worldwide ... computer languages, operating systems, database/DBMS, and middleware. Required Skills/Experience:

TKC Holdings

Linux Support Technician

San Antonio, TX

$16 - $19/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

About This Position The Linux Support Technician provides Tier 1/Tier 2 support for hardware ... computer hardware maintenance, software support, and networking. * 2 or more years of customer ...

Inserso

Network Support Technician

Irving, TX · On-site

Inserso is seeking Network Support Technicians to provide support to our DHS customers worldwide ... computer languages, operating systems, database/DBMS, and middleware. Required Skills/Experience:

Inserso

Network Support Technician

Midland, TX · On-site

Inserso is seeking Network Support Technicians to provide support to our DHS customers worldwide ... computer languages, operating systems, database/DBMS, and middleware. Required Skills/Experience:

Inserso

Network Support Technician

Harlingen, TX · On-site

Inserso is seeking Network Support Technicians to provide support to our DHS customers worldwide ... computer languages, operating systems, database/DBMS, and middleware. Required Skills/Experience:

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All JobsComputer Support Technician JobsComputer Support Technician Jobs in Texas

Computer Support Technician information

See Texas salary details

$12

$21

$36

How much do computer support technician jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for computer support technician in Texas is $21.94, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $24.86 per hour, depending on experience, location, and employer.

Is computer support a good career?

Computer support technicians help users troubleshoot hardware and software issues, often working in IT departments or service centers. The role offers steady employment, opportunities for certifications like CompTIA A+ or Network+, and can lead to advanced IT positions. It is suitable for individuals interested in technology and problem-solving with a typical schedule of standard business hours.

What is the difference between Computer Support Technician vs Network Support Specialist?

AspectComputer Support TechnicianNetwork Support Specialist
CertificationsA+ Certification, CompTIA ITF+CCNA, CompTIA Network+
Work EnvironmentHelp desks, onsite support, user devicesNetwork infrastructure, servers, routers
Employer & Industry UsageIT service providers, corporate IT departmentsTelecommunications, large enterprises, data centers

While both roles involve technical support, Computer Support Technicians primarily assist end-users with hardware and software issues, whereas Network Support Specialists focus on maintaining and troubleshooting network infrastructure. The roles often overlap in certifications and work environments, but their core responsibilities differ based on the scope of support provided.

What are the key skills and qualifications needed to thrive as a computer support technician?

To thrive as a Computer Support Technician, you need a solid understanding of computer hardware, software troubleshooting, and networking basics, often supported by an associate degree or relevant certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and operating systems such as Windows and macOS is typically required. Strong communication, patience, and problem-solving abilities help technicians effectively assist users and resolve technical issues. These skills and qualities are crucial for minimizing downtime, ensuring user satisfaction, and maintaining efficient IT operations.

What is a computer support technician?

A computer support technician helps individuals and businesses set up computer networks or systems and troubleshoot issues. Their duties require excellent problem-solving and communication skills, which are useful when dealing with clients with less technical knowledge. Educational requirements vary, but an associate or bachelor’s degree in computer science or a related field is desirable. Software companies such as Oracle and Microsoft provide additional certifications that increase marketability as a job seeker. Some positions involve working hands-on with computer equipment. Hours are generally full-time, though some computer support technicians work on an on-call basis.

What are some common challenges computer support technicians face, and how can they effectively address them?

Computer Support Technicians often encounter challenges such as troubleshooting complex hardware or software issues under time constraints, addressing a wide range of user skill levels, and managing multiple support requests simultaneously. To effectively address these challenges, it's important to prioritize tasks, use systematic diagnostic approaches, and develop strong communication skills to explain solutions clearly to users. Continuous learning and staying updated on the latest technology trends also help technicians resolve issues efficiently and provide excellent service.
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Computer Support Technician jobs near you
Infographic showing various Computer Support Technician job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $45,639 per year, or $21.9 per hour.

Support Technician 1, Resi

Pushpay

Allen, TX • On-site

$23.21 - $25.22/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 22 days ago

Job description

Resi Support Technician 1
Location: Hybrid (3 days in office per week) in Allen, TX or Colorado Springs, CO only
About the Role:
Resi Media, LLC, a Pushpay company, is a privately held technology company broadcasting content for thousands of organizations around the globe. The industry leader in providing ultra-reliable live streaming to both physical venues and web destinations over a standard internet connection. Resi provides world-class technical support and customer service, having one of the highest satisfaction rates in the media industry.
We are looking for a Resi Support Technician 1 who uses independent judgment in providing information, technical assistance, and support to Resi customers. Resi Support Technician 1 provide technological systems support, maintenance, and testing for upkeep of customer systems; troubleshoots and resolves system hardware, software, and network failures and conflicts. A Resi Support Technician 1 is typically the first contact many customers have with the company.
Supervisory Responsibilities: None
Named as one of BuiltIn 'Best Places to Work' in Seattle, Denver and Dallas for 2025; ranked number 10 by Seattle Business Magazine in the 'Washington's 100 Best Companies to Work For' list in the large companies category for 2024; named as a 2025 'Best Places to Work for Women' by Best Companies Group.
Benefits and Compensation:
We have a passion for making all employees feel supported. In addition to having a genuine interest in helping you do your best work and drive your career, we offer:
  • 100% employer-paid premiums for Medical HDHP Plan, Dental, and Vision for employee
  • 70% employer-paid premiums for Medical PPO Plan for employees, and Medical, Dental, and Vision for dependents
  • 401K match
  • Hybrid work model - 3 days in the office / 2 days remote each week
  • 12 paid Company Holidays
  • 2 paid Volunteer Time Off days
  • 15 days PTO, to start, increases with tenure and seniority.
  • Paid parental and adoption leave
  • Compensation Range: $23.21/hr. - $25.22/hr., depending on location.

Compensation ranges are determined by role and location. The range displayed on each job posting reflects the pay range for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.
What You'll Do:
  • Deliver prompt and effective support to customers through established support channels (ticketing system, live chat, phone, email), addressing their needs and resolving technical issues both reactively and proactively.
    • Must maintain clear and accurate communication to ensure their streaming concerns are thoroughly addressed.
  • Follow existing processes for new customer onboarding, daily support procedures, and long-term customer success.
  • Complete general product training as defined by published documentation
  • Provide frontline support and incident triage.
  • Provide timely responses and resolutions to customers via email and phone, frequently communicating with customers about their Resi needs and technical tickets or troubleshooting.
    • Must be able to exchange accurate information.
  • Collaborate with cross-functional teams in product development, hardware, billing, sales, and other departments to resolve known, and prevent future, issues (proactive).
    • Write detailed bug reports for customer reported bugs.
  • Dedication to continuous learning within the streaming and AV space in order to maintain a high level of support quality.
  • Proactively identify patterns in support issues and escalate trends to Support Leadership for further investigation and resolution.

What You'll Bring:
  • 1 year support experience with an online customer facing service product
  • 1 year experience with professional audio and video equipment, and AV production system design
  • Working knowledge of IT, networking, computer hardware and software concepts as they relate specifically to streaming and AV production infrastructure.
  • Ability to work in dynamic and constantly evolving environments.
  • Must possess excellent interpersonal skills with the ability to effectively de-escalate challenging customer interactions while maintaining a calm and professional demeanor.
    • Ability to work a flexible schedule including weekends, evenings, and holidays.
    • Bilingual / Spanish Fluency preferred to support our international customers.

Work Environment & Physical Demands:
Prolonged periods of sitting at a desk and working on a computer will be required. This role consistently operates standard office equipment such as computers and phones. This is largely a sedentary role but may occasionally require lifting up to 50 pounds, walking, bending, or standing as necessary. This description reflects management's assignment of essential functions, it does not prescribe or restrict the tasks that may be assigned.
If you require a modification to your work equipment or furniture please contact the People Team - peopleteam@pushpay.com
Pushpay is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. Pushpay uses E-Verify to confirm employment eligibility. Head to our career page to learn more.
If you have a disability under the Americans with Disabilities Act or similar law, or you require religious accommodation, and you wish to discuss potential accommodations related to applying for employment at Pushpay, please contact peopleteam@pushpay.com.
About Pushpay
Pushpay helps organizations and communities come to gather & stay connected, strengthening community, connection, and belonging through our suite of mobile apps, management software, and giving technology. Our 550 Pushpay teammates support 10,000+ customers as they drive social good, and we're honored to have processed over $15 billion in charitable giving. We're growing fast, including some exciting acquisitions in recent years, and we need driven talent. Join Pushpay and grow with us!
**Applications will be taken on an ongoing basis.

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