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Computer Support Specialist Jobs in Alabama (NOW HIRING)

Harris

$65K - $75K/yr

Providing regular and timely status reports and progress of assigned work to the Manager of Support Services. 2 + years' experience in technical environment and/or customer service fields desired.

Creature

IT Support Specialist

Birmingham, AL · On-site

IT Support Specialist Location: Birmingham, AL (this role includes approximately 10% travel to ... Preferred Bachelor's degree in Information Technology, Computer Science, or related field. CompTIA ...

York Space Systems

Operations Support Specialist

Huntsville, AL · On-site

$50K - $68K/yr

York Space Systems is seeking an Operations Support Specialist to support operational activities at ... TS/SCI Security Clearance * BS degree in Engineering, Computer Science, or relevant technical field ...

Creature

IT Support Specialist

Birmingham, AL · On-site

IT Support Specialist Location: Birmingham, AL (this role includes approximately 10% travel to ... Preferred Bachelor's degree in Information Technology, Computer Science, or related field. CompTIA ...

Creature

IT Support Specialist

Birmingham, AL · On-site

IT Support Specialist Location: Birmingham, AL (this role includes approximately 10% travel to ... Preferred Bachelor's degree in Information Technology, Computer Science, or related field. CompTIA ...

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Computer Support Specialist information

See Alabama salary details

$14

$24

$38

How much do computer support specialist jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for computer support specialist in Alabama is $24.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.38 and $27.02 per hour, depending on experience, location, and employer.

What is the difference between Computer Support Specialist vs Network Technician?

AspectComputer Support SpecialistNetwork Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user support, troubleshootingNetwork infrastructure, server rooms, cabling
Job FocusHardware/software support, user assistanceNetwork setup, maintenance, troubleshooting
Industry UsageIT support, customer service rolesNetworking companies, ISPs, large organizations

While both roles involve technical skills, Computer Support Specialists primarily assist end-users with hardware and software issues, whereas Network Technicians focus on maintaining and troubleshooting network infrastructure. The certifications and work environments overlap but differ in technical focus and daily tasks.

What is a computer support specialist?

Computer support specialists, also called help desk technicians, assist and solve software and network challenges of organizations and direct users. As a computer support specialist, employees of your company or direct users of your system's services may seek advice and troubleshooting help from you to resolve their technical issues. You may provide assistance over the phone or internet, or if the network users are local, you may offer hands-on support in person to solve IT problems. Duties may include removing computer viruses, setting up new accounts, uploading software, or removing old programs.

What are the key skills and qualifications needed to thrive as a computer support specialist, and why are they important?

To thrive as a Computer Support Specialist, you need strong troubleshooting abilities, knowledge of computer hardware and software, and typically an associate degree or relevant certifications such as CompTIA A+. Familiarity with help desk ticketing systems, remote support tools, and operating systems like Windows and macOS is commonly required. Excellent communication, patience, and problem-solving skills help you effectively assist users and manage technical challenges. These skills ensure efficient resolution of IT issues, high user satisfaction, and smooth organizational operations.

What are some common challenges computer support specialists face when troubleshooting remote user issues?

Computer Support Specialists often encounter difficulties when assisting remote users, such as limited visibility into the user's environment, varying levels of user technical proficiency, and potential communication barriers. Troubleshooting remotely may require guiding users through complex steps verbally or using remote access tools, which can be time-consuming and sometimes frustrating. To succeed, specialists must be patient, resourceful, and skilled at explaining technical concepts clearly, ensuring users feel supported and issues are resolved efficiently.
More about Computer Support Specialist jobs

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For Computer Support Specialist jobs in Alabama, the most frequently searched job titles are:

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Computer Support Specialist jobs near you
Infographic showing various Computer Support Specialist job openings in Alabama as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $50,229 per year, or $24.1 per hour.

Information Technology Support Specialist

Cornerstone Detention Products

Montgomery, AL • On-site

Full-time

Re-posted 9 days ago

Job description

We are seeking an experienced and skilled Information Technology Support Specialist to join our team. In this role, you will be responsible for assisting with day-to-day operations and providing efficient technical support services under the guidance of the Information Technology Manager. Responsibilities:

  • Provide support and assistance to computer system users, addressing their technical needs
  • Track all instances of support using IT ticketing and tracking software
  • Collaborate with the IT Manager to identify security threats, violations, and potential updates or changes in processes
  • Oversee the organization's data and internal information, including maintaining, backing up, and securing databases
  • Determine when to update virus protection systems, and facilitate or perform needed updates

Requirements:

  • Associate's degree with related coursework preferred; high school diploma or equivalent required
  • Valid driver's license
  • Minimum of 5 years of experience in Information Technology, with industry certifications
  • Excellent verbal and written communication skills
  • Proficient in the latest IT systems and management technologies
  • Ability to multitask, problem-solve, and organize tasks effectively
  • Strong interpersonal skills and a thorough understanding of IT and its practical applications
  • Physical ability to sit for extended periods, lift up to 15 lbs, and travel as needed
  • Mental ability to communicate effectively in English, both verbally and in writing
  • Availability to work extended hours or longer workweeks as needed

Preferred Qualifications:

  • Bachelor's degree in Computer Science
  • 10 years of experience in Information Technology, with industry certifications

Benefits:

  • Competitive salary
  • Comprehensive benefits package
  • Opportunities for professional growth and development
  • Dynamic and supportive work environment

If you're a skilled IT professional looking to grow your career in a collaborative and innovative environment, we'd love to hear from you.