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Senior Computer Support Specialist Jobs in Alabama

Senior Operations Support Specialist

Huntsville, AL · On-site

$49K - $65K/yr

Senior Operations Support Specialist Responsibilities PeopleTec is currently seeking a Senior Operations Support Specialist to support our Huntsville, AL location. We're on the hunt for a talented ...

Mortgage Support Specialist Reports To: SVP Mortgage Division Wage Classification: Non-exempt Supervises: No Supervisory Responsibility JOB SUMMARY The Mortgage Support Specialist is primarily ...

Mortgage Support Specialist Reports To: SVP Mortgage Division Wage Classification: Non-exempt Supervises: No Supervisory Responsibility JOB SUMMARY The Mortgage Support Specialist is primarily ...

Peer Support Specialist

Mobile, AL · On-site

$17.25 - $22/hr

... Senior Peer Support Specialist . • Provides no direct supervision. 6. Amount of travel and any ... other special conditions or requirements • Local travel in Mobile and Baldwin Counties (estimated ...

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Senior Computer Support Specialist information

What is a senior computer support specialist?

Senior Computer Support Specialists are experienced professionals who provide advanced technical assistance to users experiencing issues with computer systems, hardware, and software. They troubleshoot complex problems, maintain and upgrade equipment, and may supervise junior support staff or manage IT support projects. These specialists often serve as a bridge between users and higher-level IT professionals, ensuring efficient resolution of technical issues and smooth operation of organizational technology.

How does a senior computer support specialist typically interact with other departments to resolve complex technical issues?

As a Senior Computer Support Specialist, collaboration with other departments is a key part of the role. You will often work closely with IT, network administrators, and sometimes even software development teams to troubleshoot and resolve technical issues that go beyond standard support. This may involve coordinating to escalate tickets, participating in cross-functional meetings, and providing expert input during system upgrades or security implementations. Effective communication and problem-solving skills are essential, as you'll be expected to translate technical information for non-technical colleagues and ensure minimal disruption to business operations.

What are the key skills and qualifications needed to thrive as a senior computer support specialist, and why are they important?

To thrive as a Senior Computer Support Specialist, you need a strong background in troubleshooting, IT systems, and user support, typically supported by a relevant degree or certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE). Expertise in help desk ticketing systems, remote desktop tools, and operating systems such as Windows, macOS, and Linux is essential. Excellent communication, patience, and problem-solving skills enable you to effectively assist users and mentor junior staff. These skills are crucial for ensuring efficient IT operations, minimizing downtime, and enhancing overall organizational productivity.

What is the difference between Senior Computer Support Specialist vs Computer Support Specialist?

AspectSenior Computer Support SpecialistComputer Support Specialist
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA A+ or similar entry-level certifications
Work EnvironmentAdvanced troubleshooting, mentoring, complex issuesBasic troubleshooting, user support, hardware/software setup
ResponsibilitiesLead support tasks, train staff, resolve escalated issuesAssist users, perform routine maintenance, resolve common problems

The main difference is that Senior Computer Support Specialists handle more complex issues, provide mentorship, and often take on leadership roles, while Computer Support Specialists focus on basic user support and routine maintenance. The senior role requires more experience and certifications, reflecting a higher level of expertise and responsibility.

How much does a senior computer support specialist make per hour?

A senior computer support specialist typically earns between $25 and $40 per hour, depending on experience, certifications, and geographic location. They often work in technical support roles requiring strong troubleshooting skills and familiarity with hardware and software systems.

What are popular job titles related to Senior Computer Support Specialist jobs in Alabama?

For Senior Computer Support Specialist jobs in Alabama, the most frequently searched job titles are:

What cities in Alabama are hiring for Senior Computer Support Specialist jobs?

Cities in Alabama with the most Senior Computer Support Specialist job openings:

Infographic showing various Senior Computer Support Specialist job openings in Alabama as of July 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, and 3% Contract. Highlights an 82% Physical, 1% Hybrid, and 17% Remote job distribution.

Computer Support Specialist III - Kwajalein Atoll - 3862

Huntsville, AL • On-site

Range Generation Next LLC
Engineering Professional Services • 501 - 1,000 employees

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 9 days ago


Job description

RGNext employees execute and report on theater and strategic offensive and defensive ballistic missile testing and support space situational awareness operations and experiments, using a wide array of highly sophisticated radar, telemetry and optical sensors to meet the needs of our nation in defending the United States and its interests. 

This overseas position is located on Kwajalein Atoll in the Marshall Islands. It is an unaccompanied position (no family accommodations or pets). Benefits of this unique location include free housing, three meals a day and potential for overseas tax incentives.

What You Will Do:

  • Install, configure and troubleshoot end user and network devices such as computers, laptops, printers, and other hardware.
  • Deploy and configure end user and network devices via MECM and PXE deployments, to include computers and laptops and any other applicable hardware.
  • Install and troubleshoot third-party software on end user devices such as Adobe Reader, Microsoft Office, and browsers. 
  • Provide touch labor services - including but not limited to installation, troubleshooting, software, security, vendor patches and repair of physical hardware.
  • Apply extensive knowledge of a variety of Cyber Security field concepts, practices, and procedures to ensure the secure integration and operation of enclave systems.
  • Perform other duties as assigned.

Qualifications You Must Have:

  • Bachelor’s degree in Computer Science, Information Systems, or related discipline, or experience in lieu of education.
  • Five (5) or more years of directly related Information Technology experience. 
  • Security+, CySA+, GICSP, or similar certification meeting DoD 8140.01 / DoD 8570.01 baseline certification for IAT Level II required prior to employment start date and required to maintain certification thereafter. 
  • CE (Computer Environment) Linux+, Server+ or similar certification meeting DoD 8140.01 / DoD 8570.01 baseline certification for IAT Level II required prior to employment start date and required to maintain certification thereafter. 
  • Ability to be self-organized and self-motivated to prioritize and meet deadlines.
  • Proficient with Windows 11 and Microsoft related applications such as Microsoft Office Suite.
  • Demonstrated ability to effectively evaluate and fix STIG settings on an end user device including but not limited to a workstation, laptop, or printer.
  • Must be able to lift/carry/push/pull up to 50 lbs. independently.
  • Must be able to travel to outer islands via boat/helicopter for workstation and printer deployment. 
  • Must be able to obtain and maintain a base driver’s license.
  • The ability to obtain and maintain a U.S. government issued Secret security clearance is required. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance
  • Must be able to relocate to the United States Army Kwajalein Atoll, Marshall Islands.
  • Must be able to obtain and maintain a U.S. passport.
  • The flexibility to work occasional non-duty hours or on weekends to support projects or mission requirements.

Qualifications We Prefer:

  • Demonstrated ability to effectively use PowerShell, VBS, or other scripting language. 

Benefits of Working at RGNext:

Employees enjoy a robust benefit package on day one, which includes medical, dental, vision, disability and life insurances, generous Paid Time Off and holiday pay, a retirement savings plan with a company match and vesting on day one! 

Note: This job description describes the general nature of the duties and requirements of the job. It is not intended to be an exhaustive list or to limit the supervisor's ability to modify work assignments as appropriate.

RGNext is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status or any other applicable state or federal protected class. RGNext provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.