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Community Engagement Manager Jobs (NOW HIRING)

McAfee

$123K - $203K/yr

Role Summary The Community Engagement Manager is responsible for leading the strategy and execution of community engagement across owned and third-party platforms. This role drives how the brand ...

DeKalb County

COMMUNITY ENGAGEMENT MANAGER

Decatur, GA

$76K - $123K/yr

COMMUNITY Engagement MANAGER Salary Grade: 24 ($76,553 - $123,250) FLSA : Exempt Essential Functions: The following duties are normal for this position. The omission of specific statements of the ...

CINQCARE

Community Engagement Manager

South Charleston, WV · Remote

$80K - $90K/yr

... Manager leads a team of frontline Experience Specialists in building trust, activating engagement ... Represent the company at community events and strengthen partnerships with local organizations

CyberUp

Community Engagement Manager

Saint Louis, MO

DESIRED QUALITIES Reporting to the Chief of Staff, the Community Engagement Manager leads CyberUp's PowerUp program and community cyber education initiatives. Based out of the Greater St. Louis area ...

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Community Engagement Manager information

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$24.5K

$70.5K

$126.5K

How much do community engagement manager jobs pay per year?

As of Aug 14, 2026, the average yearly pay for community engagement manager in the United States is $70,523.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,000.00 and $86,000.00 per year, depending on experience, location, and employer.

What are some common challenges faced by community engagement managers, and how can they be addressed?

Community Engagement Managers often encounter challenges such as building trust with diverse community groups, balancing the needs of various stakeholders, and maintaining ongoing engagement in both in-person and digital spaces. To address these, it's important to develop strong communication strategies, actively listen to community feedback, and foster inclusive participation. Regularly evaluating engagement tactics and collaborating closely with internal teams and external partners also helps in adapting to the evolving needs of the community.

What does a community engagement manager do?

A Community Engagement Manager is responsible for building and maintaining relationships between an organization and its community stakeholders. They develop strategies to encourage community involvement, organize events, manage communications, and gather feedback to improve programs or services. Their goal is to foster a sense of belonging and ensure the organization's initiatives are aligned with community needs. This role often involves collaborating with diverse groups and representing the organization at public events.

What is the difference between Community Engagement Manager vs Community Outreach Coordinator?

AspectCommunity Engagement ManagerCommunity Outreach Coordinator
Primary FocusDeveloping long-term relationships and strategic engagement with communitiesOrganizing events and programs to connect with community members
ResponsibilitiesStrategic planning, stakeholder management, policy advocacyEvent planning, volunteer coordination, community education
Required SkillsCommunication, relationship-building, project managementEvent organization, public speaking, outreach skills
Work EnvironmentOffice-based with community site visitsFieldwork, community centers, events

The Community Engagement Manager focuses on building strategic, long-term relationships with communities, often involving policy and partnership development. In contrast, the Community Outreach Coordinator primarily organizes events and programs to engage community members directly. Both roles require strong communication skills, but the Engagement Manager emphasizes strategic planning, while the Outreach Coordinator concentrates on event execution and community interaction.

What are the key skills and qualifications needed to thrive as a community engagement manager, and why are they important?

To thrive as a Community Engagement Manager, you need strong communication, project management, and relationship-building skills, often supported by a bachelor’s degree in communications, public relations, or a related field. Familiarity with CRM platforms, social media management tools, and event planning software is typically required. Outstanding interpersonal skills, cultural sensitivity, and adaptability help you connect with diverse communities and stakeholders. These skills are vital for effectively fostering community partnerships, driving engagement initiatives, and ensuring organizational goals are met.

What is a community engagement manager?

A community engagement manager works with the general public to rally volunteer support for social awareness, fundraising, and nonprofit initiatives. In this role, your job duties include designing public engagement initiatives to transform communities, overseeing program finance and fundraising issues, and mobilizing teams of volunteers to support social activities. The qualifications to have a career as a community engagement manager include a bachelor’s degree in nonprofit management, public administration, political science, or a related field. You also need to be very detail-oriented and have excellent communication skills as well as about five years of relevant leadership experience.

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Community Engagement Manager jobs near you
Infographic showing various Community Engagement Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $70,523 per year, or $33.9 per hour.

Community Engagement Manager

McAfee

On-site, Remote

$123K - $203K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

Job description

Role Summary
The Community Engagement Manager is responsible for leading the strategy and execution of community engagement across owned and third-party platforms. This role drives how the brand shows up in conversation-building trust, fostering advocacy, and translating community insights into actionable business impact. The Manager partners cross-functionally across Social, Brand, PR/Comms, Support, and Product Marketing to scale engagement programs and ensure a consistent, high-quality community experience.
This is a hybrid role based in one of our hub locations i.e. Frisco, TX or San Jose, CA or New York, NY or Newport Beach, CA. You will be expected to be in-office on an as-needed basis. When you are not in an office, you will be working from your home office.
Position Details
About the role:
  • Own and evolve the community management strategy across priority platforms (social, forums, review sites, and emerging channels), aligned to brand and acquisition goals
  • Lead day-to-day community operations, ensuring timely, high-quality engagement, moderation, and response management at scale
  • Establish and continuously refine community guidelines, escalation frameworks, and tone-of-voice standards; act as a key decision-maker in high-visibility or sensitive situations
  • Proactively identify and manage key community moments (product launches, campaigns, crises), ensuring coordinated responses in partnership with Social, PR/Comms, and Legal when needed
  • Translate community insights, sentiment trends, and feedback into clear recommendations for Marketing, Product, and Customer Experience teams
  • Build and scale advocacy and engagement programs (e.g., power users, creators, ambassadors) to drive organic reach and brand affinity
  • Define success metrics and develop reporting frameworks to track community health (engagement, sentiment, responsiveness, growth) and demonstrate impact to leadership
  • Partner closely with Customer Support to streamline escalation workflows and improve the end-to-end customer experience

About you:
  • 5-7 years of experience in community management, social engagement, or customer/brand marketing
  • Proven experience owning or significantly shaping community strategy for a brand with scaled or high-volume engagement
  • Strong leadership presence with the ability to make sound judgment calls in ambiguous or high-stakes situations
  • Exceptional written communication skills, with fluency in brand voice and adapting messaging across audiences and channels
  • Experience managing cross-functional stakeholders across Social, Brand, PR/Comms, Support, and Product Marketing
  • Analytical mindset with experience defining KPIs, interpreting engagement and sentiment data, and driving optimization
  • Familiarity with social listening, community management, moderation, and reporting tools
  • Highly organized and responsive, with the ability to manage multiple workstreams in a fast-paced environment

#LI-Hybrid
Company Overview
McAfee is a leader in personal security for consumers. Focused on protecting people, not just devices, McAfee consumer solutions adapt to users' needs in an always online world, empowering them to live securely through integrated, intuitive solutions that protects their families and communities with the right security at the right moment.
Company Benefits and Perks
We work hard to embrace diversity and inclusion and encourage everyone at McAfee to bring their authentic selves to work every day. We offer a variety of social programs, flexible work hours and family-friendly benefits to all of our employees.:
  • Bonus Program
  • 401k Retirement
  • Medical, Dental, Vision, Basic Life, Short Term Disability and Long-Term Disability Coverage
  • Paid Parental Leave
  • Support and Community Involvement
  • 14 Paid Company Holidays
  • Unlimited Paid Time Off for Exempt Employees
  • 96 Hours of Sick Time and 120 Hours of Vacation for Non-Exempt Employees Accrued Each Year

We're serious about our commitment to diversity which is why McAfee prohibits discrimination based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.
Pay Range
The anticipated compensation for this position is USD $123,650.00/Yr. - USD $203,150.00/Yr. depending on experience and qualifications.
Job Applicant Privacy Notice
Please click here to view and download the Job Applicant Privacy Notice, which applies to all McAfee job applicants who are residents of the state of California.

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