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Commercial Account Manager Jobs in Rochester, MI

ZF

Account Manager

Farmington Hills, MI

About the Team The Sales and Account Management team serves as the primary commercial interface between the company and its automotive customers. The team works closely with Purchasing, Engineering ...

ZF Group

Account Manager

Farmington Hills, MI · On-site

About the Team The Sales and Account Management team serves as the primary commercial interface between the company and its automotive customers. The team works closely with Purchasing, Engineering ...

Volarify

Sales Account Manager (ID# 675)

Livonia, MI · On-site

Serve as the primary point of contact for commercial clients. * Prospect and develop new accounts ... Account Management & Growth * Manage and grow a portfolio of commercial accounts for long-term ...

Lincoln Electric

Account Manager

Shelby Township, MI · On-site

This position serves as the primary customer interface for business development, quotation activities, commercial negotiations, and long-term account management of End-of-Line (EOL) testing and ...

Lincoln Electric

Account Manager

Macomb, MI · On-site

$100 - $125/hr

This position serves as the primary customer interface for business development, quotation activities, commercial negotiations, and long-term account management of End-of-Line (EOL) testing and ...

BorgWarner

Account Manager

Auburn Hills, MI · On-site

$100 - $125/hr

... account for Drivetrain and Morse Systems (DMS) products in North America ... This includes commercial management with a focus on profitable revenue growth, business expansion ...

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Showing results 21-40

All JobsCommercial Account JobsCommercial Account Manager JobsCommercial Account Manager Jobs in Rochester, MI

Commercial Account Manager information

See Rochester, MI salary details

$33.1K

$62.3K

$96.2K

How much do commercial account manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for commercial account manager in Rochester, MI is $62,349.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,400.00 and $74,100.00 per year, depending on experience, location, and employer.

What does a commercial account manager do?

A Commercial Account Manager is responsible for managing relationships with business clients, ensuring their needs are met while maximizing sales and profitability for the company. They act as the main point of contact for commercial clients, handling inquiries, resolving issues, and negotiating contracts. Their duties often include identifying new business opportunities, developing tailored solutions, and collaborating with internal teams to deliver services. Effective communication and strong customer service skills are essential for success in this role. Additionally, they may oversee account renewals and work to retain existing clients.

What skills and qualifications are needed to be a commercial account manager?

To thrive as a Commercial Account Manager, you need strong sales acumen, negotiation skills, and a background in business or finance, often supported by a relevant degree or industry certifications. Familiarity with customer relationship management (CRM) software, sales analytics tools, and industry-specific platforms is typically required. Excellent communication, relationship-building, and problem-solving abilities help you stand out in managing diverse client portfolios. These skills are crucial for effectively growing accounts, retaining clients, and driving revenue in a competitive commercial environment.

How does a commercial account manager collaborate with other departments to meet client needs?

Commercial Account Managers often work closely with teams such as underwriting, claims, risk management, and customer service to ensure clients receive comprehensive solutions. They act as a liaison, communicating client requirements and feedback across departments to coordinate tailored services and resolve any issues promptly. Effective collaboration is crucial for maintaining strong client relationships and ensuring smooth policy renewals or modifications.

What is the difference between Commercial Account Manager vs Business Development Manager?

AspectCommercial Account ManagerBusiness Development Manager
Primary FocusManaging existing client accounts and ensuring customer retentionIdentifying new business opportunities and acquiring new clients
Work EnvironmentCustomer service, account management, client relationship rolesSales, marketing, strategic planning roles
Required CredentialsSales experience, industry-specific certifications often preferredSales or marketing background, relevant certifications

The Commercial Account Manager primarily focuses on maintaining and growing relationships with existing clients, ensuring satisfaction and retention. In contrast, the Business Development Manager concentrates on expanding the company's client base by seeking new opportunities. Both roles require strong sales skills and industry knowledge but differ in their core objectives and daily activities.

What is the role of a commercial account manager?

A commercial account manager is responsible for maintaining and growing relationships with business clients, understanding their needs, and providing tailored solutions. They often handle contract negotiations, coordinate with sales and support teams, and use CRM tools to manage accounts effectively.

What type of commercial account manager makes the most money?

Senior commercial account managers with extensive industry experience, specialized skills, and a strong client portfolio tend to earn the highest salaries. Those working in high-value sectors like finance, technology, or large corporate accounts often have higher compensation, especially if they hold advanced certifications or leadership roles.

What are popular job titles related to Commercial Account Manager jobs in Rochester, MI?

For Commercial Account Manager jobs in Rochester, MI, the most frequently searched job titles are:

What job categories do people searching Commercial Account Manager jobs in Rochester, MI look for?

The top searched job categories for Commercial Account Manager jobs in Rochester, MI are:

What cities near Rochester, MI are hiring for Commercial Account Manager jobs?

Cities near Rochester, MI with the most Commercial Account Manager job openings:

Commercial Account Manager jobs near you
Infographic showing various Commercial Account Manager job openings in Rochester, MI as of August 2026, with employment types broken down into 85% Full Time, 14% Part Time, and 1% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $62,349 per year, or $30 per hour.

Commercial Lines Account Manager

Mason-McBride Insurance

Troy, MI • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 27 days ago

Key responsibilities

  • Manage a portfolio of small to mid-sized commercial insurance accounts and ensure exceptional service throughout the client lifecycle.

  • Respond to client inquiries, process policy changes, cancellations, endorsements, and prepare policy documentation in accordance with agency procedures.

  • Serve as the primary point of contact for incoming claims, providing guidance and coordinating follow-up as needed.

Job description

About Us 

At Mason-McBride Insurance, we take pride in our century-long legacy as a trusted insurance advisor. Established in 1916, our mission remains to provide guidance and protection through commercial insurance, personal insurance, and employee benefits. We are proud to be a second-generation family business, where the values of our founders – integrity, professionalism, and unwavering dedication – continue to be the cornerstone of everything we do. Mason-McBride offers a broad spectrum of insurance services. Whether it’s personal insurance like home, auto, life, and umbrella policies, or business insurance covering commercial property, general liability, and workers’ compensation, we have you covered. We also specialize in employee benefits, including health, dental, and vision insurance.

Commercial Lines Account Manager 

Position Summary:

We are seeking an experienced Commercial Lines Account Manager to join our growing team. This role is responsible for managing and servicing a portfolio of small to mid-sized commercial insurance accounts while delivering exceptional customer service and building long-term client relationships. The ideal candidate is detail-oriented, organized, proactive, and thrives in a fast-paced agency environment.

Key Responsibilities:

  • Manage a book of small to mid-sized commercial insurance accounts, ensuring exceptional service throughout the client lifecycle.
  • Respond promptly to client inquiries, policy changes, cancellations, and coverage requests while meeting established service standards.
  • Process new business, renewals, endorsements, cancellations, binders, certificates of insurance, invoices, and other policy documentation in accordance with agency procedures.
  • Prepare and deliver Evidence of Insurance requests and Certificates of Insurance accurately and efficiently.
  • Generate insurance quotes and collaborate with producers to deliver competitive coverage solutions.
  • Review and process customer policy change requests while ensuring underwriting and carrier guidelines are met.
  • Obtain and track all required trailing documents and outstanding client information.
  • Document all client interactions and account activity accurately within the agency management system.
  • Verify and update client contact information during every customer interaction.
  • Serve as the primary point of contact for incoming claims, providing guidance and coordinating follow-up as needed.
  • Maintain a thorough understanding of carrier underwriting guidelines, rating procedures, compliance requirements, and available products.
  • Identify opportunities to cross-sell and upsell additional insurance and financial products that meet clients' needs.
  • Promote the agency's referral program by requesting referrals during client interactions.
  • Stay current on industry trends, carrier updates, and new insurance products through ongoing education and training.
  • Share knowledge, best practices, and technical expertise with team members to support a collaborative work environment.

Qualifications:

  • High school diploma required; Associate’s or Bachelor’s degree preferred
  • Active Michigan Property and Casualty License required
  • Minimum of 3 years of Commercial Lines Account Management experience servicing a small to mid-sized book of business with account premiums ranging from $2,500 to $50,000
  • Strong understanding of commercial insurance coverages, underwriting principles, and agency workflows
  • Knowledge of insurance rating platforms and carrier portals
  • Experience with multi-state Workers' Compensation policies and class code assignments a plus
  • Familiarity with Surplus Lines placements and Lloyd’s insurance market preferred
  • Proficiency with Microsoft Office Suite
  • Experience with agency management systems, preferably Applied Epic or AMS360
  • Excellent written and verbal communication skills with a strong customer service focus
  • Highly organized with exceptional attention to detail and the ability to prioritize multiple tasks in a fast-paced environment
  • Strong analytical and problem-solving skills
  • Self-motivated with a proactive approach and a strong sense of urgency
  • Positive attitude with a willingness to learn, adapt, and receive coaching
  • Ability to work independently while contributing effectively as a collaborative team member
  • Ability to pass a criminal background check, as permitted by law

Hours: Monday-Friday, 8:00am-4:30pm 

Office Location: 3155 W Big Beaver Road, Suite 125, Troy, MI 48084 

Benefits:

  • Competitive Salary
  • Health Insurance Plans (PPO, HSA, Copay Options)
  • Dental Insurance
  • Vision Insurance
  • Company Paid Disability Insurance
  • Supplemental Insurance including Critical Illness, Accident, Legal, Pet Insurance
  • 401(k) with Safe Harbor Match
  • Paid Time Off 
  • Paid Holidays

No Solicitation Notification to Agencies: Please note that Keystone and our Partner Agencies do not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, Keystone will not consider or approve payment to any third parties for hires made.