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Collector Jobs in Michigan (NOW HIRING)

Company description Terry Soot Management Group (TSMG) is a field data collection company founded in 2017 in Europe. We collect data where automation is not possible. We count features, take pictures ...

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Collector information

See Michigan salary details

$10

$18

$24

How much do collector jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for collector in Michigan is $18.31, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $19.09 per hour, depending on experience, location, and employer.

What is the difference between Collector vs Debt Collector?

AspectCollectorDebt Collector
Required CredentialsHigh school diploma or equivalent; sometimes certification in collectionsHigh school diploma; often similar certifications in collections
Work EnvironmentOffice setting, sometimes remote; interacts with clients and customersOffice or field; contacts debtors via phone, email, or in person
Employer & Industry UsageFinancial institutions, healthcare, utilitiesDebt collection agencies, financial institutions
Common Search & ComparisonYesYes

Both Collector and Debt Collector roles involve recovering payments owed by customers. While they share similar credentials and work environments, a Collector typically works within a company to manage accounts receivable, whereas a Debt Collector often works for third-party agencies contacting debtors to recover overdue payments. Understanding these differences helps job seekers find the right role in the collections industry.

What is a collector?

A collector collects money owed on accounts for a company. This is not limited to outstanding debts, as these are usually passed on to another department or company. In this career, you instead remind customers and take payments for accounts. Qualifications include understanding FDCPA and other debt related regulations, using skip tracing technique, and active listening skills. Your job duties include making outbound calls or taking calls from consumer to ensure they make payments on their accounts. Experience is not usually required, but a customer service background can be beneficial.

What are the key skills and qualifications needed to thrive as a collector, and why are they important?

To thrive as a Collector, you need a solid understanding of debt collection practices, negotiation skills, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, payment processing systems, and knowledge of regulations like the Fair Debt Collection Practices Act (FDCPA) are typically required. Strong communication, persistence, and conflict resolution abilities help build rapport with clients and resolve outstanding debts effectively. These skills are vital to maximize recoveries while maintaining compliance and positive client relationships.

What does a collector do?

A Collector is responsible for recovering overdue payments from individuals or businesses on behalf of creditors, such as banks, utility companies, or other organizations. Their duties include contacting debtors by phone, mail, or email, negotiating repayment plans, and maintaining records of collection activities. Collectors must follow regulations and ethical practices while seeking to resolve outstanding debts and help clients recover funds.

What are some common challenges faced by collectors, and how can they effectively handle difficult customer interactions?

Collectors often encounter challenges such as dealing with unresponsive or distressed customers and meeting strict collection targets. Effective communication and empathy are crucial for building rapport and negotiating payment plans. Many organizations provide training in conflict resolution and compliance with legal regulations, which helps collectors maintain professionalism and protect both the company's and customers' interests. Peer support and regular team meetings also offer opportunities to share strategies and overcome obstacles together.

What jobs do collectors have?

Collectors work in various fields such as art, antiques, coins, stamps, and memorabilia, often working in museums, auction houses, retail stores, or as private collectors. They may also work as appraisers, sales associates, or in inventory management, requiring knowledge of their specific collecting area and sometimes certifications. The job involves research, valuation, and preservation of items, often requiring attention to detail and organizational skills.
What are the most commonly searched types of Collector jobs in Michigan? The most popular types of Collector jobs in Michigan are:
What cities in Michigan are hiring for Collector jobs? Cities in Michigan with the most Collector job openings:
Infographic showing various Collector job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 62% Full Time, 35% Part Time, and 2% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $38,083 per year, or $18.3 per hour.

$14/hr

Part-time

Medical, Dental, Vision, Life

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Retail Odyssey rating

5.7

Company rating: 5.7 out of 10

Based on 32 frontline employees who took The Breakroom Quiz

402nd of 483 rated business services


Job description

We want you to help us shape the future of shopping experiences and deliver on our purpose of connecting people with the products and experiences that enrich their lives. Joining Retail Odyssey, an Advantage Solutions company, means joining a network of 65,000 teammates serving 4,000+ brands and retail customers across 40+ countries. All the while, being provided the opportunities, support, and enrichment you need to grow your career.


In this role, you will play a crucial role in grocery stores nationwide, utilizing cutting-edge smartphone technology to capture and store essential data for our clients Are you ready to shape the future of shopping and get it done with us?

What we offer: 

  • Competitive wages; $14.00 per hour
  • Growth opportunities abound – We promote from within
  • No prior experience is required as we provide training and team support to help you succeed
  • Additional hours may be available upon request 
  • We offer benefits that can be customized to meet your family’s needs, including medical, dental, vision, life insurance, supplemental voluntary plans, wellness programs, and access to discounts through Associate Perks

Now, about you:  

  • Are comfortable interacting with customers and management in a friendly, enthusiastic, and outgoing manner
  • You’re 18 years or older
  • Can perform physical work of moving, bending, standing and can lift up to 10 lbs.
  • Have reliable transportation to and from work location
  • Have 1-2 years of merchandising experience
  • Have experience leading and training people
  • Can use your smartphone or tablet to record work after each shift
  • Demonstrate excellent customer service and interpersonal skills with our clients, customers and team members
  • Are a motivated self-starter with a strong bias for action and results
  • Work independently, but also possess successful team building skills
  • Have the ability to perform job duties with a safety-first mentality in a retail environment
  •  

Join us and see what’s possible for you! Click here to get started. 

 

 

 

 


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About Retail Odyssey

Sourced by ZipRecruiter

Retail Odyssey is a reputable company based in Cincinnati, OH, US, known for providing innovative, strategic solutions in the retail industry. The company operates within the thriving field of merchandising, helping their clients excel through their premier merchandising and sales services and has a progressive online presence at retailodyssey.com. A trusted partner to many major retail players, Retail Odyssey is an expert in elevating brands to more prominent positions within the market through their unique blend of insight and strategy.

Industry

Manufacturing

Company size

11 - 50 Employees

Headquarters location

Cincinnati, OH, US

Year founded

2015