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Collections Supervisor Jobs in Washington (NOW HIRING)

Billing & Collections Specialist

Columbia, MD · On-site

$18 - $24.75/hr

As a Revenue Cycle Specialist, you will play a pivotal role in the collections process by responding to inquiries from facilities and supporting the resolution of outstanding billings through our ...

Billing & Collections Specialist

Columbia, MD · On-site

$18 - $24.75/hr

As a Revenue Cycle Specialist, you will play a pivotal role in the collections process by responding to inquiries from facilities and supporting the resolution of outstanding billings through our ...

Maintenance Supervisor

Upper Marlboro, MD · On-site

$26 - $29/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Description Maintenance Supervisor - Affordable Housing | Upper Marlboro, MD Salary: $26.00 - $29 ... and rent collections. When required, weekend coverage will be scheduled on a rotating basis and ...

Showing results 41-60

Collections Supervisor information

See Washington salary details

$35.1K

$66.5K

$123.5K

How much do collections supervisor jobs pay per year?

As of Aug 16, 2026, the average yearly pay for collections supervisor in Washington is $66,508.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,900.00 and $74,200.00 per year, depending on experience, location, and employer.

What does a collections supervisor do?

A Collections Supervisor oversees a team responsible for collecting overdue payments from customers or clients. They monitor staff performance, provide training, and ensure that collection activities comply with company policies and legal requirements. The supervisor also handles escalated cases, prepares reports on collection metrics, and works to improve the efficiency of the collections process. Their goal is to maximize the recovery of outstanding debts while maintaining positive customer relationships.

What is the difference between Collections Supervisor vs Collections Specialist?

AspectCollections SupervisorCollections Specialist
Required CredentialsHigh school diploma; some roles may prefer associate degree; leadership skillsHigh school diploma; training in collections procedures
Work EnvironmentSupervises team; office setting; fast-pacedPerforms collections calls; office setting; detail-oriented
Employer & Industry UsageFinancial institutions, healthcare, utilitiesDebt collection agencies, banks, credit companies
Common Search & Comparison IntentUnderstanding leadership roles in collectionsLearning about entry-level collections roles

The main difference between a Collections Supervisor and a Collections Specialist lies in their responsibilities and experience level. The supervisor oversees the team, manages collections strategies, and ensures targets are met, while the specialist focuses on making collection calls and handling accounts. Both roles are essential in the collections process, but the supervisor typically requires more experience and leadership skills.

What are the key skills and qualifications needed to thrive as a collections supervisor?

To thrive as a Collections Supervisor, you need strong knowledge of debt collection laws, account management, and supervisory experience, often supported by a degree in finance, business, or a related field. Familiarity with collections software, CRM systems, and regulatory compliance tools is essential. Leadership, effective communication, and problem-solving skills are crucial for motivating teams and managing challenging customer interactions. These competencies ensure efficient recovery of outstanding debts while maintaining compliance and fostering a positive work environment.

What are some common challenges faced by a collections supervisor, and how can they be addressed?

Collections Supervisors often encounter challenges such as managing high volumes of delinquent accounts, motivating a diverse team, and balancing firm collection practices with excellent customer service. To address these issues, supervisors typically implement effective training programs, set clear performance metrics, and utilize advanced collection software to streamline workflows. Regular team meetings and open communication also help resolve disputes and maintain morale, ensuring the team stays focused and productive.

What are popular job titles related to Collections Supervisor jobs in Washington?

For Collections Supervisor jobs in Washington, the most frequently searched job titles are:

What are popular job titles related to Collections Supervisor jobs in WA?

For Collections Supervisor jobs in WA, the most frequently searched job titles are:

Infographic showing various Collections Supervisor job openings in Washington as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $66,508 per year, or $32 per hour.

SAP Resource Related Billing (RRB) and Collections SME

Accenture Federal Services

Washington, DC

$20.75 - $28.25/hr

Full-time

Re-posted 2 hours ago


Accenture Federal Services rating

8.7

Company rating: 8.7 out of 10

Based on 20 frontline employees who took The Breakroom Quiz

47th of 492 rated business services


Job description

You are:

The SAP Finance RRB and Collections SME is responsible for business process and system analysis, design/translating business requirements to functional design, testing, troubleshooting, and implementation of components in an enterprise SAP S/4HANA environment. The SAP Finance RRB and Collections SME will provide support for a broad range of plan-analyze activities, including deliverable and documentation drafts, workshop support activities, and general project delivery. The SAP Finance RRB and Collections SME has a range of skills and knowledge of the technologies used and applications supported. SME will coordinate and work closely with the Supply workstream lead, Finance workstream lead, and G-Invoicing lead to ensure all team members are aware and coordinated in the implementation of the RRB and Collections component areas. 

Here is what you need: 

  • 4+ years of experience in SAP delivery, prefer S/4 delivery
  • Experience in SAP RRB and Collections processes

Nice to have: 

  • Experience with Treasury IPAC processes

Eligibility Requirements:

  • Must be a US citizen (no dual citizens)
  • Eligible to obtain a US Government clearance

What Accenture Federal Services employees say

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