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Collections Supervisor Jobs in Washington (NOW HIRING)

CFS

Collections Specialist

Landover, MD

$50K - $52K/yr

Looking for a fast-paced Collections opportunity with a respected industry leader? Join a collaborative team where your experience is valued, your contributions make an impact, and you'll work ...

Utah County Sheriff

Property Tax Associate I

Arbutus, MD

$17.98 - $20.62/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Under general guidance and direction of the Property Collections Supervisor, assists the public with payments of both real and personal property taxes. Reconciles funds received with property tax ...

Addison Group

Collections Specialist

Washington, DC · On-site

$23 - $25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Collections Specialist Employment Type: Contract (6+ Months) Compensation: $23.00 - $25.00 / Per Hour Location: Landover, MD (100% Onsite) Benefits: This position is eligible for medical, dental ...

Sallie_mae

Director, Collections Strategy

Sterling, VA

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

The Director, Collections Strategy will play a pivotal role in shaping and executing the Recovery and Collections Contact Strategy for Private Student Loan portfolio in their first line of defense ...

Library of Congress

Collections Librarian

Washington, DC · On-site +1

$102K - $133K/yr

This is a non-supervisory, bargaining unit position. Relocation expenses will not be authorized for ... Manage and maintain vault collections and special book and archival collections providing guidance ...

American Pest

Senior Collections Specialist

Columbia, MD · Hybrid

$18.25 - $24.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Senior Collections Specialist at American Pest, you'll do far more than collect on past-due accounts. You'll take ownership of a portfolio of complex commercial and residential accounts, work ...

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Showing results 1-20

All JobsCollections Supervisor JobsCollections Supervisor Jobs in Washington

Collections Supervisor information

See Washington salary details

$35.1K

$66.5K

$123.5K

How much do collections supervisor jobs pay per year?

As of Aug 15, 2026, the average yearly pay for collections supervisor in Washington is $66,508.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,900.00 and $74,200.00 per year, depending on experience, location, and employer.

What does a collections supervisor do?

A Collections Supervisor oversees a team responsible for collecting overdue payments from customers or clients. They monitor staff performance, provide training, and ensure that collection activities comply with company policies and legal requirements. The supervisor also handles escalated cases, prepares reports on collection metrics, and works to improve the efficiency of the collections process. Their goal is to maximize the recovery of outstanding debts while maintaining positive customer relationships.

What is the difference between Collections Supervisor vs Collections Specialist?

AspectCollections SupervisorCollections Specialist
Required CredentialsHigh school diploma; some roles may prefer associate degree; leadership skillsHigh school diploma; training in collections procedures
Work EnvironmentSupervises team; office setting; fast-pacedPerforms collections calls; office setting; detail-oriented
Employer & Industry UsageFinancial institutions, healthcare, utilitiesDebt collection agencies, banks, credit companies
Common Search & Comparison IntentUnderstanding leadership roles in collectionsLearning about entry-level collections roles

The main difference between a Collections Supervisor and a Collections Specialist lies in their responsibilities and experience level. The supervisor oversees the team, manages collections strategies, and ensures targets are met, while the specialist focuses on making collection calls and handling accounts. Both roles are essential in the collections process, but the supervisor typically requires more experience and leadership skills.

What are the key skills and qualifications needed to thrive as a collections supervisor?

To thrive as a Collections Supervisor, you need strong knowledge of debt collection laws, account management, and supervisory experience, often supported by a degree in finance, business, or a related field. Familiarity with collections software, CRM systems, and regulatory compliance tools is essential. Leadership, effective communication, and problem-solving skills are crucial for motivating teams and managing challenging customer interactions. These competencies ensure efficient recovery of outstanding debts while maintaining compliance and fostering a positive work environment.

What are some common challenges faced by a collections supervisor, and how can they be addressed?

Collections Supervisors often encounter challenges such as managing high volumes of delinquent accounts, motivating a diverse team, and balancing firm collection practices with excellent customer service. To address these issues, supervisors typically implement effective training programs, set clear performance metrics, and utilize advanced collection software to streamline workflows. Regular team meetings and open communication also help resolve disputes and maintain morale, ensuring the team stays focused and productive.

What are popular job titles related to Collections Supervisor jobs in Washington?

For Collections Supervisor jobs in Washington, the most frequently searched job titles are:

What job categories do people searching Collections Supervisor jobs in Washington look for?

The top searched job categories for Collections Supervisor jobs in Washington are:

What are popular job titles related to Collections Supervisor jobs in WA?

For Collections Supervisor jobs in WA, the most frequently searched job titles are:

Collections Supervisor jobs near you
Infographic showing various Collections Supervisor job openings in Washington as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $66,508 per year, or $32 per hour.

Collections Specialist

Maryland Primary Care Physicians

Hanover, MD • On-site

$20 - $23/hr

Full-time

Posted 29 days ago

Job description

Description:

Medical Billing Collections Specialist

Job Description

Physicians Management Group, which provides all administrative services for Maryland Primary Care Physicians LLC, has a Collections Representative opening. Under the supervision of the Collections Supervisor, the Medical Billing Collections Specialist is responsible for collecting outstanding customer accounts balances, helping resolve customer billing problems, and handling incoming patient calls.

Daily work activities include but are not limited to:

  • Review open accounts for collection efforts.
  • Mail correspondence to customers to encourage payment of delinquent accounts.
  • Review and monitor assigned accounts and all applicable collection workques.
  • Respond to inquiries from customers or external collection resources.
  • Review accounts for possible assignment to the collection agency.
  • Accurately and concisely document notes in the medical software system per company guidelines.
  • Answer and respond to patient calls and address their questions and concerns professionally and promptly.
  • Process patient payments.
  • Respond to e-mail and phone inquiries from individual practice sites.
  • Ensure compliance with rules and regulations for insurance carriers and Fair Debt Collection Practices Act.
  • Communicates effectively with staff at all levels of the organization, both inter and intra-departmentally.
  • Provide guidance and instruction to fellow team members when necessary.
  • Provide information regarding work progress, actions, and issues promptly and effectively. Recommend improvements.
  • Effectively identify and communicate to the supervisor changes, issues, or when assistance is needed.
  • Support and backup other areas of the department as needed.
  • Maintains full HIPAA compliance and standards.
  • Perform other duties as assigned.

POTENTIAL TO WORK HYBRID REMOTELY AFTER PROVEN PRODUCTIVITY. TRAINING TO TAKE PLACE ON-SITE.

Knowledge, Skills, and Abilities:

· Must have proficient knowledge of insurance requirements, medical terminology, medical necessity associated with various procedure codes. Must have a working knowledge of practice management system/EHR system(s), CPT, modifier, ICD-10 coding, and governmental and commercial insurance guidelines. Understanding of insurance explanation of benefits and other insurance correspondence. Knowledge of governmental legal and regulatory provisions related to collection activities. Customer service and customer phone communication experience with an ability to communicate effectively and provide excellent customer service. Must be able to problem-solve, follow written and oral instructions, and function effectively as a team with other employees. Ability to work independently, both remotely and in an office environment. Excellent time management skills and attention to detail. Maintain the confidentiality of patient information following company policy and procedure and HIPAA regulations. Possess proficient use of computerized billing systems, personal computers, and Microsoft Word and Excel software applications. Epic Software experience is a plus.


Job Type: Full-time

Schedule:

  • Monday to Friday

Experience:

  • Collections Experience: 1 year
  • Medical Billing: 1 year (Required)
Requirements:

MMR

TB

Flu

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