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Collections Supervisor Jobs in Washington (NOW HIRING)

Aramark

Collections Specialist

Rockville, MD · Hybrid

$45K - $63K/yr

The Collections Specialist will be an integral part of the Accounting team focusing on the ... Position Reports to Accounts Receivable Supervisor for Avendra FF&E Services Job Responsibilities ...

Tulk LLC

Collections SME Mid

Fort Belvoir, VA · On-site

$99K - $135K/yr

Collections SME Mid TULK is a boutique strategic technology and management consulting firm supporting U.S. Federal Government, Defense, Intelligence Community, and National Security customers. Our ...

Aramark

Collections Specialist

Rockville, MD · On-site

$45K - $63K/yr

The Collections Specialist will be an integral part of the Accounting team focusing on the ... Position Reports to Accounts Receivable Supervisor for Avendra FF&E Services Job Responsibilities ...

Aramark

Collections Specialist

Rockville, MD · On-site

$45K - $63K/yr

The Collections Specialist will be an integral part of the Accounting team focusing on the ... Position Reports to Accounts Receivable Supervisor for Avendra FF&E Services Job Responsibilities ...

Aramark

Collections Specialist

Rockville, MD · Hybrid

$45K - $63K/yr

The Collections Specialist will be an integral part of the Accounting team focusing on the ... Position Reports to Accounts Receivable Supervisor for Avendra FF&E Services Job Responsibilities ...

Tulk LLC

Collections SME Mid

Fort Belvoir, VA · On-site

$105K - $145K/yr

Collections SME Mid TULK is a boutique strategic technology and management consulting firm supporting U.S. Federal Government, Defense, Intelligence Community, and National Security customers. Our ...

Rapid Finance

Collections Specialist

Bethesda, MD · On-site

$19.75 - $26.75/hr

As a Collections Specialist , you work within a team responsible for investigating, negotiating, collecting, and curing delinquent client accounts. Individuals with a strong investigative mindset who ...

Rapid Finance

Collections Specialist

Bethesda, MD · On-site

$19.75 - $26.75/hr

As a Collections Specialist , you work within a team responsible for investigating, negotiating, collecting, and curing delinquent client accounts. Individuals with a strong investigative mindset who ...

Museum of the Bible

Collections Manager

Washington, DC · On-site

$65K - $70K/yr

Collections Manager Division / Department: Curatorial - Collections Location: Washington DC FLSA: Exempt Schedule: Full-Time Reporting Manager: Senior Collections Manager Travel: Approximately 25 ...

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Showing results 21-40

All JobsCollections Supervisor JobsCollections Supervisor Jobs in Washington

Collections Supervisor information

See Washington salary details

$35.1K

$66.5K

$123.5K

How much do collections supervisor jobs pay per year?

As of Aug 16, 2026, the average yearly pay for collections supervisor in Washington is $66,508.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,900.00 and $74,200.00 per year, depending on experience, location, and employer.

What does a collections supervisor do?

A Collections Supervisor oversees a team responsible for collecting overdue payments from customers or clients. They monitor staff performance, provide training, and ensure that collection activities comply with company policies and legal requirements. The supervisor also handles escalated cases, prepares reports on collection metrics, and works to improve the efficiency of the collections process. Their goal is to maximize the recovery of outstanding debts while maintaining positive customer relationships.

What is the difference between Collections Supervisor vs Collections Specialist?

AspectCollections SupervisorCollections Specialist
Required CredentialsHigh school diploma; some roles may prefer associate degree; leadership skillsHigh school diploma; training in collections procedures
Work EnvironmentSupervises team; office setting; fast-pacedPerforms collections calls; office setting; detail-oriented
Employer & Industry UsageFinancial institutions, healthcare, utilitiesDebt collection agencies, banks, credit companies
Common Search & Comparison IntentUnderstanding leadership roles in collectionsLearning about entry-level collections roles

The main difference between a Collections Supervisor and a Collections Specialist lies in their responsibilities and experience level. The supervisor oversees the team, manages collections strategies, and ensures targets are met, while the specialist focuses on making collection calls and handling accounts. Both roles are essential in the collections process, but the supervisor typically requires more experience and leadership skills.

What are the key skills and qualifications needed to thrive as a collections supervisor?

To thrive as a Collections Supervisor, you need strong knowledge of debt collection laws, account management, and supervisory experience, often supported by a degree in finance, business, or a related field. Familiarity with collections software, CRM systems, and regulatory compliance tools is essential. Leadership, effective communication, and problem-solving skills are crucial for motivating teams and managing challenging customer interactions. These competencies ensure efficient recovery of outstanding debts while maintaining compliance and fostering a positive work environment.

What are some common challenges faced by a collections supervisor, and how can they be addressed?

Collections Supervisors often encounter challenges such as managing high volumes of delinquent accounts, motivating a diverse team, and balancing firm collection practices with excellent customer service. To address these issues, supervisors typically implement effective training programs, set clear performance metrics, and utilize advanced collection software to streamline workflows. Regular team meetings and open communication also help resolve disputes and maintain morale, ensuring the team stays focused and productive.

What are popular job titles related to Collections Supervisor jobs in Washington?

For Collections Supervisor jobs in Washington, the most frequently searched job titles are:

What job categories do people searching Collections Supervisor jobs in Washington look for?

The top searched job categories for Collections Supervisor jobs in Washington are:

What are popular job titles related to Collections Supervisor jobs in WA?

For Collections Supervisor jobs in WA, the most frequently searched job titles are:

Collections Supervisor jobs near you
Infographic showing various Collections Supervisor job openings in Washington as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $66,508 per year, or $32 per hour.

Collections Representative - Legal

Harris Loftus PLLC

Manassas, VA • On-site

$20 - $25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 18 days ago

Job description

Collections Representative 
Location: Manassas, Virginia 
Employment Type: Full-time (40 hrs/wk) 
 About HarrisLoftus, PLLC 
HarrisLoftus, PLLC is a fast-growing law firm representing national clients across multiple states. We partner with financial institutions and other creditors to resolve consumer and commercial debt through professional, compliant, and results-driven legal processes. 
 
Role Overview 
We are seeking a motivated and professional Collections Representative to join our team. This is a phone-based debt collection role focused on communicating with debtors to resolve outstanding balances. The ideal candidate is a strong communicator, detail-oriented, and comfortable navigating sensitive financial conversations with professionalism and empathy. 

Key Responsibilities 
  • Answer inbound and outbound collection calls in a professional and courteous manner 
  • Communicate with debtors to negotiate payment arrangements and resolve outstanding balances 
  • Maintain accurate and up-to-date account records and documentation 
  • Adhere to all federal and state debt collection laws, including FDCPA compliance 
  • Meet daily and weekly collection targets and performance deadlines 
  • Escalate complex or unresolved accounts to the legal team as needed 
  • Respond to debtor inquiries via phone and email in a timely manner 
  • Collaborate with internal teams to ensure accurate account management 
 
Required Qualifications 
  • High school diploma or equivalent 
  • 1+ year of collections, customer service, or phone-based experience 
  • Proficiency in Microsoft Office (Word, Outlook, Excel) 
  • Strong verbal communication and negotiation skills 
  • Ability to handle high call volumes in a fast-paced environment 
  • Professional and empathetic demeanor when handling sensitive conversations 
  • Strong attention to detail and organizational skills 
  • Reliability and ability to work effectively in a fast-paced team environment 
  • Ability to multitask and prioritize competing deadlines 
  • Ability to maintain confidentiality of sensitive account information 
  • Positive attitude and team-oriented mindset 
  • Ability to work overtime as required 
 
Preferred Qualifications 
  • Prior debt collections or financial services experience 
  • Bilingual in Spanish (conversational or professional fluency) 
  • Experience with collections management software or CRM systems 
 
What We Offer 
  • Competitive pay range $20.00-$25.00, per hour depending on experience 
  • 401(k) with employer match 
  • Medical, dental, and vision insurance 
  • Paid time off 
  • Profit-sharing opportunities 
  • Advancement opportunities 
 
Equal Opportunity Employer 
HarrisLoftus, PLLC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.