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Collections Supervisor Jobs in Washington (NOW HIRING)

Museum of the Bible

Collections Manager

Washington, DC · On-site

$65K - $70K/yr

Collections Manager Division / Department: Curatorial - Collections Location: Washington DC FLSA: Exempt Schedule: Full-Time Reporting Manager: Senior Collections Manager Travel: Approximately 25 ...

Museum Of The Bible

Collections Manager

Washington, DC · On-site

$65 - $70/hr

Curatorial - Collections Location: Washington DC FLSA: Exempt Schedule: Full-Time Reporting Manager: Senior Collections Manager Travel: Approximately 25% Salary: $65,000-$70,000. Depending on ...

Globusmedical

Billing & Collections Specialist

Columbia, MD · On-site

$18 - $24.75/hr

As a Revenue Cycle Specialist, you will play a pivotal role in the collections process by responding to inquiries from facilities and supporting the resolution of outstanding billings through our ...

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Showing results 21-40

All JobsCollections Supervisor JobsCollections Supervisor Jobs in Washington

Collections Supervisor information

See Washington salary details

$35.1K

$66.5K

$123.5K

How much do collections supervisor jobs pay per year?

As of Sep 5, 2026, the average yearly pay for collections supervisor in Washington is $66,508.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,900.00 and $74,200.00 per year, depending on experience, location, and employer.

What does a collections supervisor do?

A Collections Supervisor oversees a team responsible for collecting overdue payments from customers or clients. They monitor staff performance, provide training, and ensure that collection activities comply with company policies and legal requirements. The supervisor also handles escalated cases, prepares reports on collection metrics, and works to improve the efficiency of the collections process. Their goal is to maximize the recovery of outstanding debts while maintaining positive customer relationships.

What are the key skills and qualifications needed to thrive as a collections supervisor?

To thrive as a Collections Supervisor, you need strong knowledge of debt collection laws, account management, and supervisory experience, often supported by a degree in finance, business, or a related field. Familiarity with collections software, CRM systems, and regulatory compliance tools is essential. Leadership, effective communication, and problem-solving skills are crucial for motivating teams and managing challenging customer interactions. These competencies ensure efficient recovery of outstanding debts while maintaining compliance and fostering a positive work environment.

What are some common challenges faced by a collections supervisor, and how can they be addressed?

Collections Supervisors often encounter challenges such as managing high volumes of delinquent accounts, motivating a diverse team, and balancing firm collection practices with excellent customer service. To address these issues, supervisors typically implement effective training programs, set clear performance metrics, and utilize advanced collection software to streamline workflows. Regular team meetings and open communication also help resolve disputes and maintain morale, ensuring the team stays focused and productive.

What is the difference between Collections Supervisor vs Collections Specialist?

AspectCollections SupervisorCollections Specialist
Required CredentialsHigh school diploma; some roles may prefer associate degree; leadership skillsHigh school diploma; training in collections procedures
Work EnvironmentSupervises team; office setting; fast-pacedPerforms collections calls; office setting; detail-oriented
Employer & Industry UsageFinancial institutions, healthcare, utilitiesDebt collection agencies, banks, credit companies
Common Search & Comparison IntentUnderstanding leadership roles in collectionsLearning about entry-level collections roles

The main difference between a Collections Supervisor and a Collections Specialist lies in their responsibilities and experience level. The supervisor oversees the team, manages collections strategies, and ensures targets are met, while the specialist focuses on making collection calls and handling accounts. Both roles are essential in the collections process, but the supervisor typically requires more experience and leadership skills.

What are popular job titles related to Collections Supervisor jobs in Washington?

For Collections Supervisor jobs in Washington, the most frequently searched job titles are:

What job categories do people searching Collections Supervisor jobs in Washington look for?

The top searched job categories for Collections Supervisor jobs in Washington are:

What are popular job titles related to Collections Supervisor jobs in WA?

For Collections Supervisor jobs in WA, the most frequently searched job titles are:

Collections Supervisor jobs near you
Infographic showing various Collections Supervisor job openings in Washington as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 15% Part Time, 3% Temporary, 6% Contract, and 1% Nights. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $66,508 per year, or $32 per hour.

Collections Specialist- 3648411

AMS Staffing, Inc.

Washington, DC • Hybrid

$80K - $90K/yr

Full-time

Posted 29 days ago

Key responsibilities

  • Manage daily collection efforts, including reviewing inventory and consulting with attorneys on accounts receivable issues.

  • Process client bills, submit electronic invoices, and respond to billing questions from clients and staff.

  • Develop and maintain collection and accounts receivable reports, perform account reconciliations, and assist with special projects and audits.

Job description

Job Title: Collections Specialist

Location: Washington DC 20037

Salary/Payrate: $80K-$90K annually and AWESOME benefits!!!

Work Environment:  Hybrid (1-2 days WFH after initial 60 day ramp up period)

Term: Permanent / Fulltime

Bachelor’s degree required:  No

Referral Fee: AMS will pay $500 should the person you refer gets hired



JOB DESCRIPTION


The Collections Specialist is responsible for the accurate and efficient preparation of invoices for various Billing Attorneys. This position will interact with all levels of attorneys, clients and staff to effectively drive the collection process. The candidate will assist with collections, AR analysis, e-bill invoice rejections, invoice resubmissions, Credit/Retainers refunds, client calls as needed. Candidate should also be flexible to work overtime as needed.


Key Responsibilities

  • Responsible for daily function of collection efforts, including inventory review, regular consultation with attorneys to review issues related to A/R and determine best strategy for collection
  • Responsible for accounting functions including but not limited to accounts receivable and billing
  • Proactively and efficiently communicates accounts receivable information to office and firm management
  • Processes client bills using Pre-bill Viewer and Aderant software
  • Submits electronic client invoices and accruals via various e-billing websites
  • Researches and responds to accounting and billing questions; communicates with clients as needed
  • Reviews and edits pre-bills in response to requests from attorneys and legal support specialists
  • Analyzes client balances and client ledgers (payments and applications)
  • Application and re-application of deposits, retainers, unapplied cash
  • Assists with client refunds
  • Reviews client AR balances and collection communication with the Billing Attorney/Business Director/Revenue Director
  • Develops and prepares collection and A/R related reports; account reconciliations
  • Enters and maintains collection notes into our Dashboard/Aderant Collection system
  • Assists with our yearly Internal Audit (researches credits and initiates any refunds, updates the collection notes, etc.)
  • Assists with other special projects, ad hoc reports, and activities as needed, and performs additional duties as assigned
  • Flexibility to attend onsite trainings, work overtime and conduct business travel as needed

 



Qualifications




Skills & Competencies

  • Excellent interpersonal and communication skills (oral and written), professional demeanor, and presentation, including active listening and ability to convey information clearly
  • Ability to prioritize workload and adapt to a fast-paced, high-pressure environment to meet strict deadlines to achieve business goals and objectives
  • Highly motivated, self-starter who can work well under minimal supervision, as well as take a proactive approach in being team-oriented
  • High attention to detail, outstanding organizational skills, and the ability to manage time effectively
  • Analytical with strong problem-solving skills, takes initiative and uses good judgment, excellent follow-up skills
  • Proactive in identifying accounting issues and providing solutions




Education & Prior Experience

  • Bachelor’s Degree or equivalent experience in Accounting, Finance, or related field preferred
  • Minimum three years of Collections experience, preferably in the professional services industry (legal, accounting, insurance, healthcare
  • Exceptional computer skills with the ability to learn new software applications quickly



Technology

  • Aderant software, Concur, Prebill Viewer, and Ebilling Hub experience a plus
  • Proficiency with Windows-based software, strong Excel preferred
  • Understanding of AI capabilities, limitations, and responsible use in a professional environment.
  • Familiarity with, or willingness to learn, firm-approved AI tools (e.g., Copilot, ChatGPT, or similar platforms) to support daily workflow and/or improve work quality.