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Collections Representative Jobs in Connecticut (NOW HIRING)

U00056 Emp Rep-Upstate NY NJ PA-Field US Position: Full-Time Total Rewards: Benefits/Incentive ... brand collections they carry. * Develops and adheres to effective call plan to achieve desired ...

Brand Representative

Hartford, CT · On-site

  • Medical

  • Retirement

  • PTO

U00056 Emp Rep-Upstate NY NJ PA-Field US Position: Full-Time Total Rewards: Benefits/Incentive ... brand collections they carry. * Develops and adheres to effective call plan to achieve desired ...

Minimum 5 years B2B Credit Management and Collections experience preferred, with experience in a diversified manufacturing company desirable. * Proficient with SAP, Microsoft Excel and Power BI.

Customer Service Rep 1 (Part Time)

Clinton, CT · On-site

$15.75 - $21.50/hr

  • Retirement

We have an opening in our Customer Service department for an Customer Service Rep 1 (Part Time) . ... collections. * Provide excellent customer service by answering customer calls through the call ...

Customer Care Representative

Danielson, CT · On-site

$15 - $20.50/hr

  • Medical

  • Vision

  • Retirement

  • PTO

Assist with light collections or handle billing inquiries as assigned. Strong data entry skills and ... Ability to be a positive representative of the Company both internally and externally.Ability to ...

Customer Care Representative

CT · On-site

$15 - $20.50/hr

  • Medical

  • Vision

  • Retirement

  • PTO

Process payments and maintain customer accounts. * Assist with light collections or handle billing ... Ability to be a positive representative of the Company both internally and externally. * Ability to ...

Customer Care Representative

Danielson, CT

$15 - $20.50/hr

  • Medical

  • Vision

  • Retirement

  • PTO

Process payments and maintain customer accounts. * Assist with light collections or handle billing ... Ability to be a positive representative of the Company both internally and externally. * Ability to ...

Customer Care Representative

Danielson, CT · On-site

$15 - $20.50/hr

  • Medical

  • Vision

  • Retirement

  • PTO

Assist with light collections or handle billing inquiries as assigned. Strong data entry skills and ... Ability to be a positive representative of the Company both internally and externally.Ability to ...

AR Manager

Norwalk, CT · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... representation, sales, partnerships, hospitality, merchandise, venue management, and content ... This individual will be responsible for driving timely collections, ensuring accurate invoicing ...

AR Manager

Norwalk, CT · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... representation, sales, partnerships, hospitality, merchandise, venue management, and content ... This individual will be responsible for driving timely collections, ensuring accurate invoicing ...

Showing results 41-60

Collections Representative information

See Connecticut salary details

$10

$18

$26

How much do collections representative jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for collections representative in Connecticut is $18.19, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $20.14 per hour, depending on experience, location, and employer.

How much do collections representatives make?

Collections representatives typically earn a median annual salary of around $40,000 to $50,000, with additional compensation possible through commissions or bonuses. Salaries can vary based on experience, location, and the size of the organization, and the role often requires strong communication and negotiation skills.

How does a collections representative typically collaborate with other departments to resolve outstanding accounts?

Collections Representatives often work closely with departments such as customer service, sales, and accounting to resolve outstanding balances. For example, they may coordinate with customer service to clarify billing issues or with accounting to verify payment records. Effective communication and teamwork are essential, as these collaborations help ensure accurate information, improve customer satisfaction, and increase the likelihood of successful collections. Being proactive in cross-department communication can also speed up account resolution and enhance overall workflow.

What does a collections representative do?

A Collections Representative is responsible for contacting individuals or businesses to collect overdue payments on accounts. They communicate with customers via phone, email, or mail to negotiate payment plans, resolve disputes, and ensure accounts are brought up to date. Additionally, they may update account records, process payments, and sometimes recommend further action for accounts that remain delinquent. Their role requires strong communication, negotiation skills, and a good understanding of company policies and relevant regulations.

What are the key skills and qualifications needed to thrive as a collections representative, and why are they important?

To thrive as a Collections Representative, you need strong negotiation skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, collections databases, and payment processing systems is commonly required. Excellent communication, patience, and resilience are crucial soft skills for handling difficult conversations and maintaining professionalism. These abilities are vital for ensuring effective debt recovery while preserving positive customer relationships and adhering to compliance standards.
More about Collections Representative jobs

What are popular job titles related to Collections Representative jobs in Connecticut?

For Collections Representative jobs in Connecticut, the most frequently searched job titles are:

What job categories do people searching Collections Representative jobs in Connecticut look for?

The top searched job categories for Collections Representative jobs in Connecticut are:

What are popular job titles related to Collections Representative jobs in CT?

For Collections Representative jobs in CT, the most frequently searched job titles are:

Infographic showing various Collections Representative job openings in Connecticut as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $37,841 per year, or $18.2 per hour.

Patient Services Representative

Southwest Community Health Center Inc

Bridgeport, CT • On-site

$17.75 - $22.75/hr

Full-time

Re-posted 25 days ago


Southwest Community Health Center rating

7.5

Company rating: 7.5 out of 10

Based on 7 frontline employees who took The Breakroom Quiz


Job description

Description:

SUMMARY:

The Patient Services Representative works closely with patients and clinical professionals while utilizing excellent customer service skills; multi-tasking while professionally managing all front desk patient care/clerical related functions.

SPECIFIC DUTIES AND RESPONSIBILITIES: All duties are subject to accommodation in accordance with the Americans with Disabilities Act (ADA)

The Patient Services Representative demonstrates proficient data entry skills, supports the billing and collection process by utilizing knowledge of insurance verification, self-pay collections, collecting co-pays, at point of service. Maintains confidentiality in a professional manner, exhibits efforts to maintain and improve job specific competencies, and perform other duties as assigned. Typical tasks may include but are not limited to:


EHR Task:

· Registering patient to meet regulatory and business requirements; enrolling patients using My Chart Portal; updating patient information; printing profiles, scheduling and managing recall lists and scanning documents into the patient’s Electronic Health Record (EHR)

Payment Management:

· Opening, balancing, and closing daily cash drawer and posting payments; processing payments with a credit card machine, including end of day reporting; collecting co-pays, deductibles and/or co-insurance at point of service; facilitating payment arrangements

Patient Schedule:

· Reviewing schedules daily to ensure accuracy and maximizing available appointment slots; obtaining medical releases as needed for patient requested forms; registering patients via phone or in person

· Ensure all insurance, demographic, and eligibility information is obtained, entered, and maintained in the system in an accurate manner; perform insurance verification process(es) for all third-party payers; discuss financial terms and payment/payment arrangement options with patients; calculate and enter sliding fee eligibility based on a client income


Requirements:

Qualifications:

· Electronic appointment scheduling and strong customer service experience with a knowledge of referral or prior authorization procedures is also preferred.

· Excellent interpersonal skills and phone etiquette; strong critical thinking and problem-solving skills and the ability to work as a member of the team to serve patients is a must.

· Bi-lingual in English and another language preferred.



Education and/or Experience:

  • High School diploma, or GED is required.
  • Minimum of one year job related experience and experience with data entry is highly preferred.

Physical Requirements/Work Environment:

· Variable shifts between 8am-8pm, including weekends/holidays as needed

· Minimal physical effort

· Must be able to operate computer and telephone continuously

· Multi-site travel/coverage as necessary



Physical Requirements and Work Environment:

The physical requirements and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position requires the manual dexterity sufficient to operate phones, computers, and other office equipment. The position requires the physical ability to kneel, bend and perform light lifting. This person must have the ability to write and speak clearly using the English language to convey information and be able to hear at normal speaking levels both in person and over the telephone. Specific vision abilities required by this job include close vision, depth perception and the ability to adjust focus. Generally, the working conditions are good with little or no exposure to extremes in health, safety hazards and/or hazardous materials. This person must have the ability to travel as required to work with staff.


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