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Collections Manager Jobs in Florida (NOW HIRING)

NinjaOne

Renewal & Collections Specialist

Tampa, FL · Hybrid

$17.50 - $23.50/hr

What You'll Be Doing Portfolio & Collections Management ... Own and manage an assigned portfolio of past-due accounts, proactively driving outreach and ...

Timothy D Padgett, PA

Specialist - Collections

Tallahassee, FL · On-site

$16.75 - $22.50/hr

The Specialist -Collections manages debt recovery for the firm's clients by representing lenders ... banks, or debt buyers in the collections process. This role handles the critical phase before a ...

MCI Careers

Debt Recovery Director

Tampa, FL · On-site

As a key member of the leadership team, you will provide direction and oversight to collections management teams, drive performance through data-driven decision-making, and ensure compliance with all ...

MCI Careers

Debt Recovery Director

Tampa, FL · Remote

As a key member of the leadership team, you will provide direction and oversight to collections management teams, drive performance through data-driven decision-making, and ensure compliance with all ...

MCI Careers

Debt Recovery Director

Tampa, FL · Remote

As a key member of the leadership team, you will provide direction and oversight to collections management teams, drive performance through data-driven decision-making, and ensure compliance with all ...

We Level Up NJ

Collections Specialist

Deerfield Beach, FL · On-site

$40K - $42K/yr

Position Summary: Collections Specialist is primarily responsible for collections activities ... Takes direction from the department manager regarding billing priorities. * Able to meet collection ...

New

Kaseya Careers

Collections Specialist

Miami, FL · On-site

$17.75 - $24/hr

This position is responsible for managing accounts receivable while building strong, professional relationships with customers. The ideal candidate approaches collections with a solutions-oriented ...

Crox Consulting Inc

Collections Specialist

Miami, FL · On-site

$20 - $22/wk

We are seeking a detail-oriented and proactive Collections Specialist to manage and resolve delinquent accounts across various aging buckets (1-120+ days), including specialized queues such as First ...

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Collections Manager information

See Florida salary details

$23.2K

$43.9K

$81.5K

How much do collections manager jobs pay per year?

As of Aug 13, 2026, the average yearly pay for collections manager in Florida is $43,882.00, according to ZipRecruiter salary data. Most workers in this role earn between $30,300.00 and $48,900.00 per year, depending on experience, location, and employer.

What does a collections manager do?

A collections manager oversees the process of collecting payments from customers or clients, ensuring accounts are paid on time. They coordinate with debtors, monitor overdue accounts, and may use collection software or tools to manage the process efficiently. Strong communication skills and knowledge of financial regulations are important in this role.

How much do collections managers make?

Collections managers typically earn a median annual salary of around $60,000 to $80,000, depending on experience, industry, and location. In larger markets, such as major cities, salaries can be higher, often exceeding $90,000 for experienced professionals. Compensation may also include bonuses and benefits related to debt recovery and financial management skills.

How does a collections manager typically collaborate with other departments to improve recovery rates?

A Collections Manager often works closely with teams such as customer service, sales, and finance to streamline the collections process and address payment issues more effectively. By sharing insights on overdue accounts and payment trends, they help these departments identify potential risks earlier and implement proactive solutions. Collaboration can also involve developing payment plans tailored to client needs, resolving disputes, and ensuring all communications align with company policies. This teamwork is essential for maximizing recovery rates while maintaining strong customer relationships.

What are the key skills and qualifications needed to thrive as a collections manager, and why are they important?

To thrive as a Collections Manager, you need expertise in debt recovery strategies, financial analysis, and a background in finance or accounting, often supported by a bachelor’s degree. Familiarity with collections management software, CRM systems, and relevant regulations such as FDCPA is typically expected. Exceptional negotiation, leadership, and conflict-resolution skills help you manage teams and communicate effectively with clients. These abilities ensure effective recovery of outstanding debts while maintaining compliance and positive customer relationships.
More about Collections Manager jobs
What are the most commonly searched types of Collections jobs in Florida? The most popular types of Collections jobs in Florida are:
What are popular job titles related to Collections Manager jobs in Florida? For Collections Manager jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Collections Manager jobs in Florida look for? The top searched job categories for Collections Manager jobs in Florida are:
What cities in Florida are hiring for Collections Manager jobs? Cities in Florida with the most Collections Manager job openings:
Collections Manager jobs near you
Infographic showing various Collections Manager job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 13% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $43,882 per year, or $21.1 per hour.

Collections Specialist

Palm Beach Atlantic University

West Palm Beach, FL • On-site

$18 - $24.25/hr

Full-time

Posted 29 days ago

Job description

SUMMARY
In support of the university's mission and objectives the Collections Specialist is responsible for assisting students and families in resolving outstanding student account balances while providing exceptional customer service in a professional, respectful, and supportive manner. This position serves as the primary point of contact for students with past-due balances and collaborates with students, alumni, and internal departments to resolve delinquent accounts, explain payment options, and ensure compliance with institutional policies and applicable regulations, while supporting student retention whenever possible.
Account Resolution and Collections
  • Manages an assigned portfolio of outstanding student accounts.
  • Contacts students, former students, parents and authorized payers via phone, text, email and written correspondence regarding delinquent balances.
  • Counsels individuals on repayment options, payment plans, and financial obligations.
  • Negotiates and establishes payment arrangements in accordance with university policies.
  • Monitors payment plan compliance and follows up on missed or late payments regularly to ensure resolution.
  • Meets established collection performance metrics and account resolution goals.
Customer Service
  • Provides professional, empathetic, and solution-oriented service to students and families experiencing financial challenges.
  • Explains account balances, charges, financial aid impacts, payment options and university policies in a clear and respectful manner.
  • Resolves account inquiries and concerns promptly and accurately.
  • De-escalates difficult situations while maintaining positive relationships and institutional standards.
  • Partners with students to identify realistic solutions that support both student success and institutional financial responsibility.
Reporting and Collaboration
  • Maintains accurate records of collection efforts and payment arrangements within the university's ERP.
  • Provides regular updates on collections status to the Director of Student Accounts.
  • Supports audits and other documentation requests as needed.
  • Collaborates with Financial Aid, Registrar, Enrollment, Student Success and other campus departments to resolve account issues.
Compliance
  • Ensures compliance with Federal, State and university regulations (e.g. FERPA and debt collection laws) and privacy requirements.
  • Recommends actions for escalation, including referral to external collection agencies or legal action based on established institutional guidelines.

EDUCATION
Post high school training required; Bachelor's degree in Business/Finance preferred, or equivalent experience.
EXPERIENCE
1+ years of accounts receivable, collections, or related customer service.
ESSENTIAL COMPETENCIES
  • Customer Service Orientation - Keeps internal and/or external key stakeholder(s), students, parents, faculty, staff and community partners in mind at all times.
  • Professionalism - Displays a high level of professionalism, e.g. timeliness, reliability, communication, and work ethic.
  • Christ-first Faith - Provides spiritual support to community members, including students, on their Christian faith journey.
  • Attention to Detail - Ability to efficiently and accurately focus on a specific task or number of tasks. Reviews details with a critical eye.
  • Business & Financial/Budget Acumen - Demonstrates knowledge and understanding of financial concepts, accounting, marketing and organizational functions.
  • Confidentiality - Maintains the necessary confidentiality and discretion required for the position.
  • Conflict Management - Functions professionally and wisely during difficult conversations, while under stress, and while managing challenging situations.
  • Effective Communication - Expresses ideas and information in a clear and concise manner both verbally and in writing to convey clear, well-articulated messaging across a wide variety of audiences.
  • Establishes Trust - Gains the confidence of others by actions and words that promote being honest, forthcoming, and vulnerable.
  • Results Orientation & Accountability - Takes accountability and identifies, executes and drives actions to consistently achieve desired results.
  • Teamwork & Collaboration - Creates a climate that fosters commitment to a common vision and shared values that promote cooperation and working together through trust and support of others both departmentally and cross-functionally.
  • Technology - Strong aptitude to learn new technologies as department processes evolve.
ADDITIONAL REQUIREMENTS
  • Ability to sit for prolonged periods of time.

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